21503 comments found.
Hi guys, i want to purchase your theme but i have a question. I would design my personal website but my personal hosting provider (where i have my domain) is too low for import the demos data and samples. I could use a subdomain of another server to develop the website but i read that the theme is valid only for 1 domain. Is there any way to develop the website in another domain (subdomain) and migrate the license to my personal server and domain ?
Hi,
It’s quite simple: you register the “development” version of the website; when you’re ready, you de-register it and move it to its permanent address; you register a website on its permanent address.
Hi i just moved an installation from /new/ folder to root. and the settings of the7 (with child theme) went lost. what needs to be changed to get the settings back?
i already run the usual database path replacement tool.
Hello,
Unfortunately there’s no buyers badge in your profile..
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request via our online help-desk: http://support.dream-theme.com – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
Hi guy, why all these social icons didn’t show? how to fix this? please see image: http://prntscr.com/ehe9ky best regards,
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Visual Composer is continually loading – looks like similar problem as last year. I’ve paid for and updated Ultimate VC but still not loading template. Please help.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi guys, I had pretty good experience with the 7 in the last projects, but thi time I need the dark theme, and I don’t see anything on the demo. I’m looking a black theme background like this: http://demo.oceanthemes.net/archi/home-snowy/
Another question – I will need to install BuddyPress – does your theme have styled templates for Buddyess? (Let\s say if it is possible to use the 7 with black background but you don’t have BuddyPess styles – it means that BuddyPress will use default white templates?)
Thank you.
Hello,
We have couple of dark skins and pre-bade websites.
Skins:
http://the7.io/main/blog/blog-masonry-shortcode/01-blog-masonry-classic/?dt_demo_skin=skin02r%2Bwide http://the7.io/main/?dt_demo_skin=skin03r%2BwidePre-made websites:
http://the7.io/beauty-studio/ http://the7.io/photo/Thank you. speaking about this one – goo.gl/m6D6U2 – does this mean that dark skin can be applied to any demo?
You forgot to address the second qustion that starts in separate paragraph with words “another question”
Thank you
Hi,
> does this mean that dark skin can be applied to any demo
Yes.
> forgot to address the second
My bad. Sorry. We never tested The7 with BuddyPress. And those few people who tried it where “not impressed” (though The7 generally plays well with plugins).
Hi, I tried download new update today but there’s no plugins directory inside zip files. Only theme files 68mb
Hello,
Since v.5 plugins are being updated independently from the theme via The7 > Plugins interface.
Hello,
When using this theme for a SSL website, the link to google fonts use http, instead of https, which is not allowing the site be fully secure…
Mixed Content: ...’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,800,300,700'. This request has been blocked; the content must be served over HTTPS.
You answered someone the following: Please log into admin area via HTTPS and re-save the theme options. This will do the trick.
Unfortunately this is not doing the trick, and the page it took me so long to create and implement cannot have a fully secure lock in all browsers. Would you please point me to the solution please?
Thank you.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
P.S. Regarding expired support: http://support.dream-theme.com/6-month-support-really/ 
Support expired or not, this is something that should work. I will check into it. Thanks.
Hi,
Totally agree with you. It should work. And worked for other buyers. That’s exactly why I asked you to contact our support: so they can investigate the issue and fix it ASAP. Thanks!
hi, im very interestin for buy your theme… Just i have a question: your licence is for only one site or some sites?
Hi,
According to Envato Standard License, ALL themes on ThemeForest are for only one site.
Would I get a Refund?
Answered your previous comment.
Hello
Would The7 theme work with the following PHP settings? (The hosting company does not change these settings.) I also mean installation of the theme with the demo content.
PHP version: 5.6 max_execution_time: 50000 max_file_uploads: 20 max_input_time: -1 max_input_vars: 5000 memory_limit: 256M post_max_size: 64M upload_max_filesize: 64M
Do you have any other infrastructure restrictions?
Kind Regards
Hi,
It will work just fine.
Important PRE-SALE QUESTION! MEMBERSHIP PRO COMPATIBILITY.
I’m very interested in purchasing your theme BUT I need a theme that is MEMBERSHIP PRO compatible. I already have a theme that is NOT COMPATIBLE and I don’t want to waste my money. You say you are not testing the theme for this plugin and that’s fine.
But It seems unfair that you don’t at least try to test the plugin. I have the plugin, can I send it over so you can test it for me? or Do I get a refund in case it is not compatible?
Thanks
Hello,
> Do I get a refund in case it is not compatible?
We can agree on that. We do not have compatibility data regarding this plugin. Let’s suppose that is is compatible. If it’s not – we’ll give you a refund. Just don’t forget to quote this comment.
Hello, I click the Theme update, But I get error, “Sorry, you are not allowed to access this page.” I have a licence and have added it.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Ultimate Ad. want license. (Updates & Support Registration – Not Active!
Click on the button below and activate your license using Envato API to unlock premium benefits.)
Hello,
You can use all plugins that comes bundled with The7 theme without entering purchase codes or registering them.
However if you want a bit faster plugins updates, some locked features, exclusive content, dedicated support or just want to support their authors – you are more then welcome to purchase dedicated licenses.
You can learn more details on this subject in the official Envato article: https://help.market.envato.com/hc/en-us/articles/213762463
Hey, is the ConvertPlug (by Brainstorm Force) plugin part of The7 Theme Package installation? I see it on my plugins list and I don’t recall if it’s from yours or not. If so, I can only update this plugin through your Themes Update, correct? Thanks.
Hi,
Yes, ConvertPlug comes with theme. In can be updated:
In v.5 via The7 > Plugins.
In v.4 and older via Plugins > The7 Plugins.
P.S. If you’re on v.4 – you can update theme to v.5. No additional setup required (except registering your theme with purchase code).
Yup, I see it now, Thank you. Hey the ConvertPlug is mainly used as a popup email signup, etc., if I’m not using it, no need to activate or install it right?
That’s right.
nvm found it
Hi,
Thanks for letting know.
hey, just closed my old website (was testing stuff) and now i forgot to deactivate my license..
cant create the real website now.. getting ,,Already registered!”
so what now? 
need help.. Support is offline
Hi,
Rebooting the server. Couple of minutes, please.
I wonder if it’s possible to keep the logo on the menu when it’s on the right of the page when we scroll the page down.
In my case, the logo is disappearing.
http://uigo.com.br/luanna/Thank you very much
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello, Is there a possibility to import “Full Demo” theme manually ? because I have a shared hosting from Hostgator and PHP Time Limit: 30 – and they don’t change it … , so can you help me to import it
Hi,
I’m afraid importing full demo manually will not help. Try importing it without “Media Files”.
Hi guys,
I am wondering if you have this option on one of the pre-made websites that I’ll describe above.
on the The7: Personal Creative Pre-made website, can I select just one color to show on the top (and bottom) of the page instead of allowing them to change infinitely? How can I achieve that?
Thank you!
Hi,
Yes, it is possible. Please contact our support – they’ll consult about it.
Hi, my support is not available anymore, there has been some time since I bought the theme. Can you just send the instruction from here? Thank you.
Regarding expired support: http://support.dream-theme.com/6-month-support-really/ So go ahead and submit a ticket
Thanks! =)
np 
hello i would like to know how to remove the white space in the header. http://martakla.prideinvests.com
thanks
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
