Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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Hi, i have a problem during scroll. Sometimes header bar not appear, after some scroll instead appear normally.

Thanks, Jacopo

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

i cant link an image to another page in my site it just states image could not be loaded, can someone help please?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi there,

I have a website hosted in China where Google is blocked, so using Google fonts slows the website right down. If I change the line of code:

<link href=’http://fonts.googleapis.com/css?family=Open+Sans' rel=’stylesheet’ type=’text/css’>

to a site in China that mirrors the Google fonts:

<link href=’http://fonts.useso.com/css?family=Open+Sans' rel=’stylesheet’ type=’text/css’>

Can I just put this code in the Advanced settings, and it will override the original?

Many thanks!

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Hi. when doing a one page website and click on the menu item that directs you to the id of the section, the menu covers the first element of the section (a title header in my case). how can it be adjusted to show the section starting where the menu ends? thank you

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

hi. in the your theme description it says “Multilingual & Translation Ready Already translated into 10+ languages” how can i access this? do i need to install something or where do i find this option? thank you

Hello,
If you need a multilingual site- you’ll need to purchase the WPML plugin.

Hello:

This code works on all but the7 themes. why not?

remove_action( ‘woocommerce_before_shop_loop_item’, ‘woocommerce_template_loop_product_link_open’, 10 ); add_action( ‘woocommerce_before_shop_loop_item’, ‘tsa_woocommerce_link_nofollow’, 10 ); function tsa_woocommerce_link_nofollow() { global $product; if ( $product->is_type(‘external’) ) { echo ‘’; }else{ echo ‘’; } }

Hello,
I’m sorry but customization question are beyond the scope of theme support. Thank you for understanding!

Hi. I uploaded the demo content “Seven Creative”, however, when editing the homepage, the Rev.Slider (which appears on top in frontpage) is not there…the first fila/row I can see in the backend is the heading (which is currently beneath the Rev. Slider in Frontpage). So… how do I access/edit that missing revolution slider fila/row?? It’s quite weird. Thanks

Hi,
Thanks for update and feedback :)

Hi. Ok, I’ve got no clue for this one: In VC when I add a row of Tabs, and a few tabs in section, I go to its settings, and there’s an option to add an icon from a library set. Thing is, I need some other icons from another set which is not included. So I decided to go to the Ultimate Addons options in menu, and import a new set (Icomoon). I imported it successfully, however this set does not turn up among the available icon sets in the above mentioned tab section settings. Any hint? Thanks!

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

I have PHP Memory set to 128 and still getting this error, please help: inc/extensions/wp-less/lib/Plugin.class.php on line 110

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi,

I try to log in to my wordpress website with the7 theme, and he give me only error.. “password or login failled.

I try also to change my password but Im redirectetd to the lost-password page with a message like It looks like nothing was found at this location. Try using the search box below:

"Oops! this page do not exist !

What must I do ?

Thank you

Hello,
My best recommendation would be to contact your hosting provider and to assist you to change the password in the database.

Hi. i can’t find how to achieve the diagonal ui from the dev studio demo. is it possible to guide me? thanks

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Hello.
It happens to me several times that I appear “Skip to content” after updating, I go through the whole setting of the theme saving changes and it does not go away.

Best regards

Console Chrome:

Hi,
It appears that something causes a JavaScript error. It may be a plugin conflict or a damaged file. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi there,

We use the theme for a couple sites and the load time on mobile is pretty bad. On Safari, the page doesn’t load unless we hit the “refresh” button. When we switch themes it loads fine. Have you guys made any progress on this in recent months? Figure I’d ask first before diving into it ourselves.

Thanks in advance.

Hi,
Cant anything specific without seeing the the issue ourselves.

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Regarding expired support: http://support.dream-theme.com/6-month-support-really/ So, please, don’t hesitate to submit a ticket ;)

Hi, how to modify the email destination of the contact form in visual composer?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Hi, I’ve purchased the theme but in zip file there aren’t “The7 Post Types” plugin, so I can’t install it…can ypu help me?

Hi,
After you install the theme, you can install The7 Post Types via Plugins > The7 Plugins interface.

Thanks for The quickly replay, i do what You Say But i have An error!

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Is there a way to make the photos similar to https://convorelay.com/campaigns – where the photos contain texts overlay and when clicked open a modal that shows a video from YouTube?

Hi,
With Slider Revolution (comes with the theme) – yes.

Hi, I have decided to buy your because it meets my esigenze. As long as the offer is valid for $ 39? The second thing I wanted to ask was whether I could add a video as a preview of an article instead of an image. Or add it in the header

Hello,
You can insert video to the header area 2 ways:

1) create an empty row and add video as its background;

2) create slider revolution with video – this gives you plethora of additional options like click on play, fancy overlays, etc.

As for pricing I’m not authorised to commenting on this subject. Thanks for understanding!

Hello! It is just me or there is a problem with media/post/grid/masonry – item design settings? In OS X/Safari 10.2 the flip/hover/blur effects not working well. i can see the pictures inside it only when i’m hovering over. Any idea? Thank you!

Hello,
This issue was present in very old versions of theme.. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Thank you for the answer but the theme version is 4.2.2 & wordpress is 4.7.2

Hi, I am using one page theme, and some problem occured recently. I can not edit anything through visual composer, when I open backend editor it shows nothing. Any ideas how to sort it out?

Hi,
Sounds like a JavaScript issue caused by a plugin conflict or a damaged file. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hello. I have a question about woocommerce integration. We want visitors to be able to login to the site so that they can easily make purchases again. We see that there is a “login” button in the top bar/header area but that requires a url.

Can you tell me how we may integrate it so that people can register on the site? Or do I simply need to find that url? In that case what would the url be?

Thank you.

Hi,
In simplest form you can enable user registration on your website and paste the link to the wp-admin area to the microwidget.

A more fancy solution is to install a login/registration plugin of your choice to create a page for user login/registration.

v7.2 has an option to enter a username & API key under Theme Options > Theme Update. i cant find that now. did this move or does it no longer exist?

Hi,
Automatic updates for second generation of theme are not supported. Therefore we removed that interface from 7.2

Hi, I have a request for some help with the header/menu. I would like my menu to me a height of say 90px but I want my logo to be much larger (300px X 180px) is that possible? I dont mind if the logo overlaps the image in the slider.

Thanks!

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you regarding it.
Thanks!

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