21503 comments found.
Hello, this is the first time I have used this theme since I bought this. I only have one question that I can’t seem to figure out. How did you put the current top border on the menu items on the medical theme? http://the7.io/medical/ . The only options in the header section are for the underline link and the background, but not for the actual item border top. I’m talking about the blue top border.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi. I’d like to remove active link style from my current WPML language, how to do that?
Hi,
I’m not sure I understood your request correctly.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Currently active link has style – green color like the homepage that I was currently on (Sākums) and the current language was also latvian (Latviešu). You can see it here https://s23.postimg.org/6vz7io897/language.png
I just want to remove the green color style from language and for it to be like the rest menu items.
Is there a way to disable “loading” spin on every click? (I’m not asking how, just if possible)
Hi,
Yes, there’s an option to disable it. Or customize it to your likings.
Hi! How can I translate element in visual composer by dream theme (i mean contact form) specifically *telephone, name, message to my language?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi. Is there a way to add slider above menu like this? (the grey menu) http://new.llkc.lv/
Hello,
Do you need a menu only below the slider or both below and above it?
Only below the menu. Edit: I mean only the menu that is below the slider. 
Got it. Each page/post has settings for type oh header you want to use: slider, title, nothing. When you select the Slider Revolution option, set of additional settings will be revealed. There you’ll find an option to move the menu below the slider.
Awesome, found the settings and made it work. Thank you!
no problem 
Hi, I am The7 user.Our company used The7 to make a website, but the leader requests the website to be compatible with IE8,I used the latest version of The7,In IE8 can not achieve compatibility, there is no better way?Very urgent, once again expressed gratitude!
Hello,
I’m sorry but theme description clearly states that The7 does not support IE earlier then 10.
Quick question. I am using the photography template to build a site on our back end for testing. We are looking for a way, much like on the “Portfolio” page of The 7 Photography template, to sort our images and display them in the portfolio by categories. We are using the photography demo, and on the portfolio page there is currently an option to select either “Albums” or “Categories” to display. When I do this it shows the 6 categories we have created, and the 6 albums filled with images we want to show off. However, if one of those albums has 30 images in it, the only way to see the images is to click on the thumbnail of the album and a lightbox opens displaying the other images in the album. Is there a way to display all images in an album under their categories, in the portfolio section of the photography demo. Basically, we want someone to select the category “Architecture” and then all of the photos for architecture come up. We can do this by making individual photo albums for each architecture photo, but that seems like wasted work as we would have to make over 100 albums to display all the images in that category, versus simply selecting the album and all of the media added to that album appearing under the portfolio section. Right now a user chooses the architecture category, and the architecture album appears as a single thumbnail, with all of the images we want to show not appearing until the thumbnail is clicked on. Then the user has to view the image in the light box, versus as a justified grid on the main page. Is it possible to display all images in an album under the portfolio section of the photography demo, or is there a setting I am missing that actually displays the contents of the albums in the “Portfolio” part of the page.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
This is a general question. I am using the photography template to build a site on our back end for testing. We are looking for a way, much like on the “Portfolio” page of The 7 Photography template, to sort our images and display them in the portfolio by categories. We are using the photography demo, and on the portfolio page there is currently an option to select either “Albums” or “Categories” to display. When I do this it shows the 6 categories we have created, and the 6 albums filled with images we want to show off. However, if one of those albums has 30 images in it, the only way to see the images is to click on the thumbnail of the album and a lightbox opens displaying the other images in the album. Is there a way to display all images in an album under their categories, in the portfolio section of the photography demo. Basically, we want someone to select the category “Architecture” and then all of the photos for architecture come up. We can do this by making individual photo albums for each architecture photo, but that seems like wasted work as we would have to make over 100 albums to display all the images in that category, versus simply selecting the album and all of the media added to that album appearing under the portfolio section. Right now a user chooses the architecture category, and the architecture album appears as a single thumbnail, with all of the images we want to show not appearing until the thumbnail is clicked on. Then the user has to view the image in the light box, versus as a justified grid on the main page. Is it possible to display all images in an album under the portfolio section of the photography demo, or is there a setting I am missing that actually displays the contents of the albums in the “Portfolio” part of the page.
Hi, I bought this theme and I love it! However, I updated Wordpress to v 4.7.2 and now visual composer will not load into the admin side, preventing me from doing any editing. Since VC is integrated into the “The7” theme, its not listed as a plugin in my installed plugins list, I thought I should l update the theme, but it seems as though it is the latest version. Help! Is there a fix for this?
Hello,
Sorry but there’s no buyers badge in your profile..
Pre-Sales question: Does this theme (The7) allow you to create 2 separate portfolios? Different pages altogether – not just tags.
Hi,
Separate portfolios are handled via categories. You’ll have single post type in the backend. But in the front-end it will look like 2 entirely separate portfolios.
Hi, i am having a bit of trouble with updating. I am servicing a website of a client that i did not build. currently the website is using version 4.4.9, but the lates update available is 4.2.2. also the contents of the 2 versions differs (in 4.4.9 i have a folder “royalslider”, “wpbakery”, “fonts-soc-ico” where in 4.2.2 i have none of those, but i do have: “plugins” and “template-parts”. i do wish to update to the latest version. i tried overwriting the 4.4.9 with 4.2.2 but it completely messed up the site. Any insights on this matter and if/how to update properly?
Hi,
Where’s you buyers badge?
as i said, i am not the builder of the website, i did not buy the theme: the builder did. The builder does not provide service anymore unfortunatly. i was hoping you could provide me with a quick answer that would put me in the right direction.
Sorry we cannot assist without verification of the purchase.
would you assist me if i dig up a license code?
Yes, sure. Please retrieve the purchase code and contact our support dept at support.dream-theme.com
Hello I have a problem with translating top bar elements on website: http://www.statlook.com/pl/ like phone, email, any text. Strings cannot be found by WPML String Translation. I rescan theme many times and still nothing. I have the newest version of template and WPML with all other plugins turned on. How can I solve this problem?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I’m having an issue changing the colors of the theme, I’ve imported the demo data for the Marketing setup and I’m trying to change the purple color but it won’t let me. Even though I check the settings and it has the color i want but the theme is the same
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Regarding expired support: http://support.dream-theme.com/6-month-support-really/ So, please, don’t hesitate to submit a ticket 
Hi! When I do a submenu, the item above doesn’t go to the page. for example, in you main example you have “blog” and the submenus “blog masory, blog grid….” the types of blog pick you to a page, but the parent “blog” doesn’t just displays the submenus. There is a way to make that the parent works too? thanks!
Hi,
Top Bar & Header > Submenu. Setting is called “make parent menu items clickable” 
Hi, the theme it´s compatible with php 7.0?
Hi,
Yes, sure! Moreover running your WordPress on PHP 7.x will yield a significant performance boost over PHP 5.x.
Hi. Is your theme compatible with PowerPress podcast plugin? We’re interested in potentially creating a podcast site using The7.
Hello,
Unfortunately, we have no testing data regarding “PowerPress” plugin. My guess it will work fine, but will require some stylistic tweaking to match with theme perfectly.
Hello, Im getting this error:
Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 4096 bytes) in …wp-content/themes/the7/inc/extensions/wp-less/lib/vendor/lessphp/lessc.inc.php on line 658
Hi,
Please refer to the quick start guide that comes in full theme package 
Hello! Trying to change the header/top bar color to white. I’ve been able to change it after people scroll, but not before. The original solid colour is still dark.
I’ve checked every option uder: Theme Options > Top Bar & Header, ”Top Bar” tab, etc settings
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, I have a question about this demo (http://the7.io/web-master/) can we change the main color?
Thank you,
Hi,
Yes, sure! Via Theme Options.
Ok thank you 
How to add a list of pages with links on 404 Not Found Page? Thank You.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I’ve been having an issue with Fancy Title background image. The setting for the “position y” seems to be ignored.
Here’s an example page of a site under development: http://www.ridgefieldequestriancenter.com.php56-33.ord1-1.websitetestlink.com/our-team
The Fancy Header generates in-line CSS and while it correctly passes the header height (400px) it always generates “background-position: 50% 65px;” regardless of what I select for y position in the fancy title background image options.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Regarding expired support: http://support.dream-theme.com/6-month-support-really/ So, please, don’t hesitate to submit a ticket 