2095 comments found.
Does this theme safe the cache? Because when I make a change to custom css and some other stuff the changes don’t show up in the iPhone or other devices right away, I see the change in Chrome but I don’t see the changes I do in other devices fast.
I have to clean the cache all the time?
Hello, The theme doesn’t save the cache automatically but your browser do,
try to open the site on secret window from your phone, you should see the difference 
Also if you use chrome and if your device are linked / synchronized chrome use the cache to load the page faster.
Do not hesitate to contact us on our support forum if you have other questions
But I did like 75 websites with themes from here and never saw mi iPhone doing that, only in this theme.
Hello Arrangements-Photography,
Could you please create a ticket support on our Support Forum: https://tranmautritam.ticksy.com/ and give us some your site information etc.. Our dev team will check it and get back to you with an answer.
Regards,
Have a nice day,
Tranmautritam’s Team.
If we buy, do we also get the slider revolution templates as they are in the sample?
Hello HawtCoffee,
Yes if you buy you got all the revolution sliders that are used in the demo
Do not hesitate to tell us if you need more information!
Regards,
Hi, your theme looks great. Are you planning to add semantic data to the theme?
Thanks for your interest in Thefox!
For the moment we are not planning to add semantic data since there is a lot of SEO plugins that allows the user to do this.
Do not hesitate to contact us if you have other questions
Regards
Hi,
i bought your theme i think two weeks ago, best theme ever… i want to you it for another site.
should i buy the theme again or just buy licence?
thank you picsize
Hi Picsize, I am glad to hear you like our theme!
Yes if you want to use it for another site you need to purchase it one more time ( regular licence )
Do not hesitate to tell us if you have other questions!
Have a nice day
Do I need to purchase VC separately to get the background images to actually work?
Let me know.
Thanks.
No the Background images should work just fine.
If you are talking about the background images we used in the demo they are not included in the theme demo.
If you have problem with setting background image using the VC can you please contact us on our support forum.
Regards,
Hello
some of my products will not show up in my portfolio page. I have definitely add a category & tag to this projects.
Can you please help me with that?
Is it possible to add multiple portfolio pages (like 1 portfolio page for my realisations and 1 for my upcoming realisations?)
Thanks!
Hello, thanks for purchasing TheFox!
You mean project right? product are only for woocommerce modules.
We will be happy to help you, can you please submit a ticket on our support forum
Thanks in advance!
Thanks for your very fast response, I mean projects idd I will submit a ticket! Thanks!
Great theme and great job on development. On the live demo of the theme, the links under the Features in the navigation menu do not work. It’s only appending a # to the end of the URL.
Hi, thanks a lot for purchasing Thefox!
I am sorry but could you please contact us on our support forum: http://tranmautritam.ticksy.com so we can help you with your problem
Thanks in advance!
Hello Geekygeek,
In fact our team is currently working on a new big features pages, that’s why currently the links doesn’t work.
The page should be ready next week
For the WooCommerce plugin is necessary to install the WooCommerce pages or not?
Hello, if you have imported the demo then you just need to go set the page from the woocommerce setting.
If you don’t have imported the demo then yes install the pages
Regards,
Thanks you are the best. Two more questions: whats the difference between the classic content and the trending content in the demo importer? Can i install both or just one?
The Classic content will install the demo content of the classic demo
The Trending content will install the demo content of the trending demo
You can install both if you want
Hi! I’m looking into purchasing a new theme, but it is important that I will have the ability to have a repeated image background in the header. Is this possible?
Thanks!
Hello Rob, thanks for your interest in TheFox!
It’s not possible with modification but our team will be happy to set this for you, it’s pretty easy to do.
Do not hesitate to contact us if you have other questions!
Hello! I’m trying to change the background color of blog posts, but it won’t change from white. Can you help?
Hi, thanks for purchasing Thefox!
I am sorry but can you please contact us on our support forum: http://tranmautritam.ticksy.com so we can help you with your problem
Thanks in advance!
Hi, Its a great theme and really easy to use.
I’m having a problem on the checkout page with Braintree woocommerce payment gateway as its showing the credit card option but not the credit card info fields. When i remove the templates from the theme, they are there.
Can you help please?
Cheers
Hi, thanks for purchasing Thefox!
I am sorry but can you please contact us on our support forum: http://tranmautritam.ticksy.com so we can help you with your problem
Thanks in advance!
Hi
The theme is saying it needs visual composer, but it wont install it.
Also, I cannot get the page to load, it hangs on the loader.
Please let me know what I need to do I made a verified support ticket.
Hi, thanks for purchasing Thefox!
I am sorry but can you please contact us on our support forum: http://tranmautritam.ticksy.com so we can help you with your problem
Thanks in advance!
Just saw the update released, but can’t find a changelog anywhere, even in the download? Curious what all has been added/changed?
Thanks!
Brent
It looks like our developer forgot to include the newest version of the documentation.
We will update it asap!
A whole new demo : Trending Demo
New sliders effect, Two New Blog Styling options, Total different Woocomerce stlye, New Icon boxes + Bug fixes and More !
Sorry for not being able to update the documentation right now 
Haha, it’s really no problem! I just love seeing updates and got curious. Sorry to be impatient, lol.
Looking good! Thanks!
Brent
Hi super cool theme;
1. How can I use Lightbox with ( single image )? 2. When I try to use ( Image style ) from the drop menu inside ( single image ) nothing happens the rounded effect do no do show up.
Can you please help in that?
Thanks for your help!
Hi, thanks for purchasing Thefox!
I am sorry but can you please contact us on our support forum so we can help you with your problem
Thanks in advance!
Is ok, I got it all ready, Thanks any way.
Glad to hear that, if you encounter other problems do not hesiate to contact us on our forum.
Have a nice day!
thanks!
video in background
Hello ReWegar, yes you can use video as background.
We have some example : example 1 ( last section before footer ) example 2 ( last section before footer ) example 3 ( in the header )
Do not hesitate to contact us on our support forum if you have more questions.
Regards,
nice! My colleague has already bought! thanks!
Hello,
first of all, great theme! Very nice to work with!
I have a problem with the portfolio, my filter does not show up. Maybe I’m forgetting something, can you help me with it? Here you can find a screenshot of my settings: http://prntscr.com/7aormu
Thanks a lot!
Hello Centrino, thanks for purchasing Thefox!
Make sure you have created “Tags” the portfolio filter use the “tags” not the “category”.
If you have more questions please contact us on our support forum.
Regards,
Whenever I run page speed tests on TheFox, I get a 404 that comes up for the css3-mediaqueries.js file. Looking deeper, I found that the version shipped with the theme has an extra .js on the end. So the file name in the folder is css3-mediaqueries.js.js which makes that file not load. It also adds about 400ms to the loading time of the site. Renaming it without the extra .js fixed the problem.
Just making sure you knew. This was in the latest version I downloaded a couple of days ago.
Brent
By the way, it doesn’t appear the demo has this problem.
Hello Brent,
Our team also noticed this problem, today the theme will be updated and this is one of the thing that is going to be fixed.
Thanks for the feedback!
No problem! It wasn’t a major issue for me and didn’t seem to affect much in how I was using the site. But it definitely hurt performance. Easy fix, no worries. Just making sure you were aware! Looking forward to the update. Thanks!
I want to know if this theme supports localization built-in? can I create text for every language I want?
Hello, thanks for your interest in Thefox!
Yes, the theme comes with the po and mo files so you will be able to translate it, you can also use the WPML plugin.
Do not hesitate to contact us if you have other questions.
Regards,
Hello!
Where i can find the services sliders?
Thanks!
Hi Ov3rflow9x,
Could you please create a ticket support on our Support Forum: https://tranmautritam.ticksy.com/
Our dev team will catch you soon. Thanks for your patience.
Many thanks
Have a great day,
Tam Tran
Hello is it possible to get a screenshot af all the “possibilities” in the pagebuilder?
Hello, thanks for your interest for TheFox!
You mean a screenshot of all the page builder modules? Please check this link
Tell us if it’s not what you wanted to see
It looks so good I am really thinking of buying it. So i think i will do that – thanks man for a great theme. I will go installing it right away!
Thanks for purchasing Thefox!
Do not hesitate to contact us on our support forum if you have any problems or questions!
Thanks again and have a nice day!
Hey man, isn’t it possible to only import certain pages and certain demos?
Hi Gamemaster,
Could you please create a ticket support on our Support Forum: https://tranmautritam.ticksy.com/
Many thanks
Have a great day,
Tam Tran
hello, it is done please answer it
Hi Gamemaster,
I just inform to Dev Team. Unfortunately, this time they went to bed. So sorry about that we can’t get back to you right now with an answer. However, I can make sure with you they will reply your ticket in 8 – 9 hours later. I promise! Hope you can understand that, thanks for you patience.
Kind Regards,
Tranmautritam,
That is a bit to late, but its okay. But do you on the top of your head know if it is possible?
Hello, i did post it in the support forum. But now i cant even import all the dummy data, it just stands and say please wait…. But now answer,,,,
