2095 comments found.
Hi,
Does your theme also support EasyDigitalDownload as shop software? 
Hi Black Op!
Unfortunately not currently 
You would still be able to sell digital product using woocommerce but maybe it’s not what you are looking to do.
Do not hesitate to contact us if you have other questions!
Regards,
EDIT : it support EasyDigitalDownload but we don’t have any special featured designed for it!
Awesome WP Theme !!! 
Thanks! We’re glad you like it
Regards,
You have ridiculously amazing support. Out of 20 + theme I’ve purchased…by far the best design, ease of use, coupled with amazing support. THANK YOU
Thanks a lot for the kinds words!
Happy to have happy customers
Thanks again for purchasing TheFox!
Have a nice day!
hi is it at all possible to have a standard top menu but a fixed left on one of the pages?
thanks
Hello, thanks for purchasing TheFox!
Unfortunately it’s not possible without creating a new page template and new header.
Do not hesitate to contact us on our support forum If you need more help!
Have a nice day!
Hey guys,
the demo looks great! I really would like to use it in a project for my customer – so here comes one question: does the template feature timetables / schedules? i would like to build a fitness-website with your template and therefore i have to list courses from monday to sunday .. didn`t find any calendar-feature or something like that on your demo.. would be great if you could answer me !
best regards
ueberbild
Hello, thanks for your interest in Thefox!
We don’t have a timetables or schedules currently but you could create a timetables using our tables shortcodes.
For a calendar it would be more difficult because you will have to update manually.
Do not hesitate to contact us on our support forum if you more questions!
Regards,
Ok Tranmautritam – this could be an easy one – where do I change the color value for the light & dark loading screen backgrounds? You allow for color changing of all the other values – but not the background. Its only light or dark – which is a white with blue tones and a dark blue with green tones.
Sorry Mookyjooky but could create a ticket on our support forum would be 100 times more easy for us to help you and follow you case
You can do it from here : submit ticket
Thanks in advance!
Done – Public Ticket #442223
Hi Mookyjooky,
Thank you, we will check it and get back to you asap.
Cheers,
Kind Regards,
Tam Tran
Wow, this looks absolutely amazing – the next Avada and even better. Will definitely purchase in the near future on my next project. Simply amazing. Good luck with everything, keep working hard.
Hello Geekygeek!
Thanks for your kinds words!
Hope you are having a nice weekend!
It’s possible change the header height?
Hello Adadesign, thanks for purchasing TheFox! It’s not possible without modifying CSS.
Regards,
Is it possible to make any dropdown menu like the one you have here for a language dropdown as a secondary menu.
http://thefoxwp.com/agency-05/I’m trying to create on with no success.
Unfortunately this is not possible for the moment
Everything is great from this theme. Fantastic theme from you and your team. One thing I seem to find problematic. When I make the header transparent and scroll down – it looks great. Like this.
http://wesellis.com/Good2/wp-content/uploads/2015/05/Screen-Shot-2015-05-23-at-5.08.10-PM.png
But when it’s not transparent (like no slider blog posts) when I scroll down it looks like this.
http://wesellis.com/Good2/wp-content/uploads/2015/05/Screen-Shot-2015-05-23-at-4.58.26-PM.png
Any ideas on how to fix that?
Hello!!
Thanks for your kind words. About your problem, could you please open a Ticket Support on our Support Forum : https://tranmautritam.ticksy.com. We could follow easier your questions and get back to you after few hours.
Thank you for your patience.
Regards,
I figured it out – I had header tags in the menu to add a drop shadow to see better and it was messing up your menu layout. I removed it and it works fine. I’ll just live without the drop shadow – but if you add it in a later edition that would be amazing.
Glad to figured it out !
We may add this in the near future
Hi there,
I have a couple of questions:
1. Is it possible to remove the drop shadow from the menu header? 2. Is it possible to make the footer area always be at the bottom pof the page? (currently it sits halfway up)
Thank you!
Amazing theme !
Hello, thanks for your interest on Thefox.
We would like to inform you that we got your question. But unfortunately, in this time we coudn’t give you a quick response because the Dev Team went to sleep. We will get back to you with a clear answer as soon as possible (in 7 – 8 hours).
Thank you for your patience.
Regards,
Thank you! I have one addional queation aswell when you wake up
1. Is it possible to remove the drop shadow from the menu header?
2. Is it possible to make the footer area always be at the bottom pof the page? (currently it sits halfway up)
3. Please click here: http://harcap2.cloudaccess.host/?page_id=7628 As you can see on the top bar menu if you scroll over ‘about’ there is a dropdown. When someone selects either dropdown, for example ‘what we do’ can the ‘about’ still be highligted in a different colour so the viewer knows they are on that sub-heading within ‘about’?
Could you please open a Ticket Support on our Support Forum : https://tranmautritam.ticksy.com. We could follow easier your questions and get back to you soon. Regards,
Congratulations on your theme!!! On my first look, it appears fantastic.
Do you have a demo of your video background? Do you have overlays for the video background as well?
Thank you
Hello Agilitysteve,
Glad you like TheFox Wordpress.
Sure of course, TheFox is working good with the video background. For an example: http://thefoxwp.com/project/full-width-project/ The Video is working with background and Revolution Slider, The overlays color for video background is possible.
You also can learn more about Video Background on TheFox’s Documentation. Please click here.
If you have any more questions do not hesitate to contact us on our support forum! https://tranmautritam.ticksy.com
Thank you!
Have a nice weekend.
Kind Regards,
We made a small miss in our reply, the video on the page is created without the revolution slider, its a simple row with background easily created using the visual composer.
Of course you can add overlay easily from the visual composer!
Regards,
well that is better yet!!! It is unfortunate that I have no experience with Visual Composer to add overlay.
It is an option we added to the row module, you can easily choose the color and opacity you want to use for the overlay
Do you have overlay patterns?
Currently we have only integrated color overlay, but overlay patterns are something we are planning to update in the near future.
Do not hesitate to tell us if you have other questions
Thank you – you have been prompt, courteous, and accurate with your replies.
I appreciate that.
You’re welcome
If you have more question you can contact us on our support forum.
Have a nice weekend!
hi, im trying to add heh plugins but I keep getthing these messages:
‘An error occurred while installing Revolution Slider: Download failed. Could not resolve host: harcap2.cloudaccess.host.
The plugin does not have a valid header.’
This is for all plugins… DO you know what could be causing this?
Hi, seems to be a problem with your server, please try to install the plugin via FTP, all the plugins you need to install are in the includes > plugins folder.
If you need more help please contact us on our support forum.
Regards,
hib there, Have you managed to create a sub menu/side menu on your update?
thanks
Hello Alisonleon,
We created side menu, check this page : Side menu.
If you are using the latest version of the page you can set it from Thefox > Header styling > Header layout
Regards,
Great thank you
Is it possible to have a top menu and a side menu together?
Unfortunately this is currently not possible
Very nice, GLWS!
Hi geckooteams,
Thank you so much!
Tam Tran
Give applause for this guy.
WOW!!!
Let me know, this is available for multi user ‘property’ like profile page, gallery, portofolio, adress? imagine facebook with ‘creative tam’ style?
Thanks
Good luck Bro
Thanks a lot!
You could that because you can filter post, staff, portfolio by category. So you could create a category per user and filter the page using the category.
Do not hesitate to contact us on our support forum if you have more questions
Have a nice day!
any password and user for demo?
No sorry we don’t have an account that let you see the demo backend.
If you want to have an idea of how the theme works you can check our documentation
Hi, I’m having a bit of trouble with the buttons in Visual Composer. No matter which button style I select, the button looks like this:
And this is what it looks like in Visual Composer:
I’ve uninstalled and reinstalled the Visual Plugin composer, but no luck.
Hello, you are not using the right module.
You need to use this button module : Screenshot.
In the newest update of the theme the visual composer button default classed changed it seems that we forgot to hide this module, we will make a fix in the next update
Sorry for the inconvenience, if you need more help please contact us on our support forum
Regards,
Thanks for the speedy reply!
welcome back, adds its own style of child theme, for example:
.nav_type_5 { background: # 222533! important; }
but nothing changes. As css file in recital child to add as a parent? greet
Hello!!
Thanks for purchasing Thefox.
We would like to inform you that we got your question. But unfortunately, in this time we coudn’t give you a quick response because the Dev Team went to sleep. We will get back to you with a clear answer as soon as possible (in 7 – 8 hours). Thanks for your understanding.
Also, everything should be better if you open a Ticket Support on our Support Forum : https://tranmautritam.ticksy.com. We could follow easier your questions and get back to you asap.
Thank you for your patience.
Regards,
hello,
I can not send a question on the forum or log in Can I get an answer?
greet
We replied to your ticket, please check it
Hi,
Before buying i would like to know
VISUAL COMPOSER : —
Can I add ultimate visual composer addon ? —
Can I add VC extension bundle ? —
Can I use front end ? —
BLOG / portfolio : —
Is there “infinite scrolling” option ? or also called lazy load ? —
I mean the ability for the user to load content without having to click “LOAD MORE” or paginations link.
: -)
Thanks for your intereset in Thefox!
About the visual composer plugins we didn’t test but you should be able to use any extension. For example we use the 4k plugin and it works fine. The Frontend is not available by default but you can turn it on if you want, but some of the modules doesn’t load correctly when editing frontend so we recommend you to use the backend editor.
Blog / Portfolio : Currently this options is not available, we may add it in the future update.
Do not hesitate to tell us if you have more questions!
Hello,
I have uploaded the theme, and imported demo content, and I’m just seeing the loading circle at 0%... doesn’t change
can you please advise as to what is missing?
trying to get a coming soon page set up
http://incrediblehypnotist.comis it anything to do with this? https://tranmautritam.ticksy.com/article/3810/
Hello Reneerushbrook,
I just check your site in my browser ( chrome ) and it loaded without problem.
Please contact us on our support forum so we can confirm that we bought the theme and help you with your problem
Regards,
but in safari its not working at all
my client brought the theme, hat info do i need to as proof of purchase?
Maybe a conflict with the plugins you are using.
You need the purchase code of the item. After this you can publish a ticket on our Support forum.
Regards,
maybe? I’ve never had theme not work in safari because of a plugin?
ok the purchase code from theme forest or is it inside the template file?
From your themeforest download page, Screenshot
Hope it helps
ok great ill get it to you and post on the support forum as soon as i receive it
Hi reneerushbrook,
Thanks, when you get the purchase code and create a ticket support, my dev team will check it asap and get back to you with a clear reply. I also would like to let you know the development team went to sleep some minutes ago, so please wait for 7 – 8 hours later. Thanks for your patience.
Cheers!
