Hi hyperpower! If you think this come from the theme, please show us your website so we can have a check, otherwise, if this is something related to WPML you need to ask their support.

Hi Cankaplan1996 and thank you for appreciate Uncode!
If you have not imported this page you can import it from the Selective Layout Import: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
Then you can use this layout as your main blog page! Let us know if this helps!

Hi ArrowLine and thank you for interest!
This is a Slides Scroll example, do you mean in a normal website? Yes the menu coloration is based on the coloration of the main header, so if you have a light header the menu can be Light Skin (dark text and logo), if you have a dark header the menu can be Dark Skin (light text and logo). Let us know if you need more info!

Hi, I’m talking is this template https://undsgn.com/uncode/homepages/creative-director/ ... thinking using this layout but my landing page photo is black color and second page background color is white… so my question is can this toggle menu can manually change the color or auto change base on my entire background color?

Do you refer to sections of a page or different pages? If you have different pages any page menu coloration is based on the header, while if you refer to sections it works if you use the Slides Scroll as this example (obviously you can adjust based in your needs), in a few words it just doesn’t work if you have a normal page, this primary a Slides Scroll effect.

Hi Pepminguezcastells! No sorry the Carousel Mode is only horizontal.

Hi rattar! Yes, confirmed it’s in the Row Settings > Responsive Tab: https://undsgn.d.pr/wRKV7O

It is ok… I updated Uncode Core Plugin and function “Inverted device order” is alredy in Row seetings! Great!

Hi rattar and thank you for the confirmation!

Hi Romywauben! About the first issue, as listed in the error message, please contact us with the same account you used to buy the theme from our profile page and include your Purchase Code: https://themeforest.net/user/undsgn
I’m sorry but it’s not possible to understand in words why you have this odd issue, actually we don’t have other user reporting the same problem so we need to check your site privately. We remind that support is offered in our Help Center, there is a dedicated Support Team at your disposal: https://support.undsgn.com/hc/en-us

Hi helenellisbrown! Yes it’s really odd since my screencast is created with Chrome! Anyway, you are using Uncode 1.4.2 that is a version of years ago, my suggestion is to first update to the latest version that is Uncode 2.2.6: https://sundancecreative.co.uk/wp-content/themes/uncode/style.css

I haven’t been prompted to make an update to Uncode – so how do I do this?

Hi, since you have an old version of Uncode the best method to update is the Envato Market plugin method (remember to update also the plugins): https://support.undsgn.com/hc/en-us/articles/214001205#envato-market
Then, register the theme and you will be notified of next updates.
Since you have a super old version we suggest also to performa a backup before update: https://support.undsgn.com/hc/articles/360001216518
In a few words, there are tons of new features, remember also to clear your browser cache etc (all info in the Theme Update documentation linked above): https://support.undsgn.com/hc/articles/213454129

Hi Pepminguezcastells! Do you refer to a very “old school” style menu where the menu is under the logo and they are aligned left? In case you need to use the Center menu and apply a few CSS (note that this menu cannot be transparent), in case you are not able to figure out, please share your site so we can create a few CSS extra codes for you!

Thanks!

Hi Pepminguezcastells and thank you for the confirmation!

Hi wistech! You opened a request Thursday at 07:17, one of our agents replied to you Thursday at 07:38, that is exactly 11 minutes later (and this is an impressive time for support). Then you only replied to the agent today. So please don’t say you opened a ticket four days ago and still haven’t gotten any answer, please review this screenshot from the support (I obfuscated any sensible data), maybe you have it in the Spam? https://undsgn.d.pr/2BBn27
Anyway, today is Sunday, the agent you’re assigned to will answer you tomorrow morning on Monday.

I agree with you. After writing this comment, I logged in to your site and found there was an answer there. Reason behind I wrote, no answer, as I didn’t get any alert that you guys have answered. Here on Evanto, we get Email alert as and when you post answer. I will check SPAM also. Thanks for quick response.

Hi wistech and thank you for confirmation! Yes, also our Help Center, that is based on the popular Zendesk send automatic email at any message update, probably it’s in your Spam folder. Anyway, the agent that is following will be back to you tomorrow morning European time, I also alerted him of the problem, so he’ll give you priority.

Hi EssamSoft and thank you for appreciate Uncode! This is pretty odd, other users with RTL are not reporting issues, are you using the last version of Uncode and you tested without possible extra plugins? Anyway, if you think there are some bugs you can create a report and send it to our private email, this is appreciated! Possible fixes will be inserted in the next big update, thank you! https://themeforest.net/user/undsgn

yes I’m using the latest version. I’ll send email with css bug fixed

Ok perfect, thank you!

When I add this it changes it to: https://youtu.be/TrLYJjC-t4Y?autoplay=1&loop=1 I cannot edit the url as it is greyed out and I cannot find it in the classic editor to change it there.

sorry – the above URL looks OK when pasted above but in the URL field the “&” has been replaced with “&”. If you check the video you will see it does not show at all now.

Hi theflexstudio, I really don’t know how to help this is the valid method used by all users, in case please open a private ticket so we can check your installation details, from here everything works as expected: https://undsgn.d.pr/pEk2Wm

Hi Bousier and thank you for appreciate Uncode!
No sorry, this is a great idea but it’s not part of the actual options, if you need right now you can open this file (/wp-content/plugins/uncode-core/includes/vc_extend/assets/css/vc_admin.css) and add this line of code at the bottom (refresh the cache and should work):

div#_uncode_page_options {
    display: none !important;
}

Otherwise, you can evaluate a more elegant solution using your Child Theme.

This solution is perfect. Thanks !

Hi Bousier and thank you for the confirmation!
PS: If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads

Hi BlazeBenami and thank you for appreciate Uncode! If you have a problem with the registration please send a private message from the form you have here and insert your Purchase Code so we can verify what is the problem: https://themeforest.net/user/undsgn

Hi melissaathawke! We are sorry but if you have an odd issue it’s not possible to debug just in words, without even the link to your site to verify if there is an evident error in code. Probably you have a permission error for the file responsible fo dynamic CSS. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (please include logins and the link to your site)! Thank you!  https://support.undsgn.com/hc

Hi djalma81! I’m sorry but this social icon is still not part of the popular icon library used by Uncode: https://github.com/FortAwesome/Font-Awesome/issues/14922

Hi jvwekken! Unfortunately, we cannot understand what is creating the problem for you but it can be a problem with the Max Input Vars or file permissions for the file responsible of the custom options. please share your site preview so it’s possible to check.

The working site is http://deluxurysinks.com/ – theme options are being saved in admin but are not reflected on the front end. I’ve tried file permission 644 and 755 for uncode/library/css/style-custom.css but no luck. Max input vars is set to 3000

For what I can see there is an error in the dynamic CSS but I never saw this so without debug I cannot say what is related: https://undsgn.d.pr/LuywwH
Try to remove this font completely maybe this helps!

Hi bluecubeantony! You just need to use this code (not tested but should work):

.social .social-xing{
display: none;
}

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi genius514! Unfortunately, we don’t know why you have this issue, do you refer that the Frontend Editor stop working or the Frontend of the site? The only issue we can think of it’s related to the Heading animations effect that can create issue if the font it’s not properly installed.

Hi bmesquita! Just to notify that Font Squirrel is up again!

Great! Thank you!

I think they didn’t notice, this time they saw our messages!

Hi skjelbred and thank you for appreciate Uncode!
If I understand you correctly this is the expected behavior. When you use the “Dynamic Query” all the options of the “Build Query” are not taken into account since you revert the query back to the native WordPress Query for that specific page. For example, if you use it in a category page you will see exactly the same you have with the basic WordPress theme. The only position when the Query number works is for the Related Posts, here you can use the “post count” to limit the number of related items. Let me know if this makes sense!

It does. Thanks.

It makes some issues for us tho. But some js magic will fix it Thanks for answer.

Hi skjelbred and thank you for the confirmation! In what scenario you would like to use? Maybe we have some idea/trick…