8559 comments found.
Hi. Great theme! I’m probably missing something but how do you customise the /portfolio default page to, say, three columns (currently it’s two). I can create custom portfolio pages but users might navigate to the /portfolio page so I need it to look as I want.
Hi steveedin!
Support is offered in our support forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, when i try to register to support forum i receive an error message: INVALID PURCHASE CODE, can you check pls?
Hi NicDiesel! Yes for sure! 
Can you please send us a private message? We are going back to you soon! Here at the end of the sidebar: http://themeforest.net/user/undsgn
just sent
OK! Will check soon!
Hi,
I have purchased and installed your theme and simply wanted to have a blog like this: http://www.undsgn.com/uncode/home/blog-masonry/?style=right
The configuration was so complicated and I was not able to do this. I could either import all different styles and pages or none. So how can I only have “Blog Masonry” installed and be loaded on the landing page with pre-imported media files like the template?
Please advise ASAP.
Best, Ehsan
http://www.undsgn.com/support
I need a second installation for a customer in the fashion market. Are favlists and a user are (to login) possible?
Hi hmg29!
I hope to have understand you… as ThemeForest policy if you need a secondary installation on a different domain to create another website you need another purchase. Let me know if you need more infos! 
yes, but did you read my questions?
Hi hmg29,
I apologize for the misunderstanding, I clearly didn’t get the question. Could you please elaborate it a bit further? What do you exactly mean with ‘favlists’?
Where I should activate maintenance mode?

Here you can find info howe to set your coming soon or maintenance mode: http://www.undsgn.com/uncode/documentation/advanced/#redirect
If you need more dedicated support we kindly ask to use our support forum, thank you!
http://www.undsgn.com/support
Hi.
First of all, awesome theme.
I was wondering, which setting should i use to achieve this exact setup you have here: http://www.undsgn.com/uncode/
I dont want to select any concept, i want the concept presentation theme setting. Everything from header, to banner, to portfolio effect to the centered filters and so on. How?
Hi BATISTUTA and thank you for appreciate Uncode! 
Support is offered only in our support forum, so please drop a few lines and we care to support the solution! http://www.undsgn.com/support
We can explain you how to import only this page or give you the shortcodes directly!
Done: http://www.undsgn.com/discussion/5079/how-to-setup-presentation-theme
Thanks in advance.
Hi BATISTUTA, I check this one soon! Thank you for register 
I’m trying to edit the demo content and can’t seem to understand where to change some of the images….take for example the “Creative Artist” page. There is a picture of a person on a skateboard right when you click on this page. HOW DO YOU CHANGE THIS IMAGE? I have been trying for about an hour to find where you change it.
http://www.undsgn.com/support
Ok, I had enough.. This theme present itself like a ferarri, but under the hood it’s old wooden cart drafted by an old donkey. This immense theme wants to do everything, but it does not do the most basic thing – usability. It’s impossible to do anything without importing demo data. The main theme work is done by this Visual Composer tool, no problem, I started to like it. But the architecture lacks the plan and approach how to build the pages and posts. In example, to change one color, you need to travel across entire configuration, to figure out, what’s going on there. Another funny thing widely found in configuration is dropdowns with no options. Performance also suffers.. The first thing I had done rised an php error.. so, big disappointment..
This theme has nice face, but broken glassed core.
P.S. Warning: Division by zero in /home/anthonyconti/public_html/wp-content/themes/uncode/partials/menus.php on line 83 is made by wrong upload logo validation. User must fill the Media Poster (Image ID) field, but there is no requirement or warning… please fix it, I am not only one who faced it
http://www.undsgn.com/support
PS. We are really sorry about the Warning message, that’s an issue it’s gonna be resolved in the next release and if you want I can patch your installation. We are more than happy to explain to you why the theme it’s a Ferrari even under the hood, I can guarantee you that. About the dropdown it’s no meant to be empty so I would like to look at it. Please contact us on our support forum.
Hola
If I want to install single demos like the ones you have on your live preview I need to Uncode > Install Demo > IMPORT ALL ? Or how do I do for one demo? Thx http://www.undsgn.com/uncode/home/portfolio-photo/?style=lateral-dark
Hola virplay!
I Always suggest to import all the stuff, I know you just need a page but maybe you need something from another page, if you have all the complete demo you can just paste and copy without recreate the wheel. Before go live you can select all the pages and images you dont use in a few click and bulk delete all of them!
If you need support we kindly ask to use our suport forum that is constantly monitored, thank you! http://www.undsgn.com/support
Thx a lot!!! Will start working with this sexy theme in a while 
Possible to globally add a widgetize sidebar to portfolio items? I would hate to manually build a sidebar for every portfolio item. Is it also possible to enable comments for portfolio items?
Hi VinhSonNguyen and thank you for interest!
No sorry this is actually not possibile, usually users dont needs widgets sidebar on portfolio items and this first version of Uncode tent to cover the most common approach. Anyway thank you for suggestion! Yes you can enable comments on portfolio items. Let us know if you need more infos!
I am using x-theme and have it set up with about 10 pages, have the plugins, it’s all working, but thinking about migrating over to this one. Would it pick up my menu, and media and be almost the same minus customization, or would I have to build the pages back from the beginning? Do you know what I might expect? Is there any way to try it before buying it to see? It’s one of those, I would change, but I don’t want to start over deals.
Hi Rybird and thank you for interest in Uncode!
I think you have to recreate pages from the beginning, X use a proprietary page builder, so every new themes you use you should recreate your pages, not only Uncode. Customisations are based on theme needs, so you lost of all them. What you dont loose is what come from basic WordPress (common to all themes). No sorry actually we dont have a test case to test the theme before purchase, sorry. Let us know if you need more infos! 
I haven’t lost anything as of now. I wasn’t or am not certain I had the best theme for the things I was wanting to do, Should I have issues, I know now I have an alternative and your theme looks like it would be a good one. and thank you!
Hi Rybird, have you migrate before from X to another theme using Visual Composer? Let us know!
I am a beginner for wordpress, started first of this month. I don’t use a front end builder like Visual Composer or the x-theme’s builder, I tried two other themes. Excuse me, I had a blog on wordpress in my Weebly install for a couple years, then starting this month, I made two portfolio wordpresses using Web Doratos Portfolio galleries, , then I ditched the Weebly and moved it all underneath X-theme, using menus to tie the four installations together. It’s all rather set up nicely now, but I have lots more content I can add. if you want to see it, it’s at rybird.com The trouble I was having is mostly not knowing what I am doing. but the immediate issue was I could not get the theme full width, I did get the home page how I want it for now, although I can’t seem to put text over the pictures, as in a floating text box, nor can I get revolution slider to work, so you can, see how I am bludgeoning my way. I do appreciate your quick response.
Hi Rybird! Sorry if I dont understand you… have you bought Uncode? If you need support with Unocde we can help you for sure but support is offered only in our support forum, so please drop a few lines and we care to support the solution! 
I am sorry, I was thinking about buying it. Have a great weekend.
Hi Rybird, sorry if I have not understand you but once I read “the immediate issue was I could not get the theme full width etc…” I thought it was about support! Let me know if I can give you some useful infos and have a great weekend too! 
I just bought it.
Thank you for the response. If I have trouble that I can’t solve by reading, I will use a support ticket. I look forward to working with the new theme.
Great theme. I’m having a small issue uploading my .PNG logo. When scroll down it blends in since it white. I know you have it as a .SVG. But can you be so kind to post code to add my custom logo? Thank you.
Hi eDub and thank you for appreciate! Support is offered in our support forum, so please drop a few lines and we care to support the solution. Thank you!
http://www.undsgn.com/support
great! I posted here. Hope this is correct for future posting as well. http://www.undsgn.com/discussion/5034/custom-logo#Item_1
Ok! We’ll check soon! 
Hi,
I just purchased this theme – looks great. Thanks!
Im beginning to install, set-up, etc. and was wondering if there was a document or spec sheet that has best practices or best sizes for images. What dimensions are best for the header? for a project page, etc?
Thanks

Here you can find the documentation: http://www.undsgn.com/uncode/documentation/
Support is offered in our support forum, so please drop a few lines and we care to support the solution. Thank you! http://www.undsgn.com/support
Hi guys, I am interested in the Uncode – Creative Multiuse WordPress Theme and I have a couple of questions: 1. My host is godaddy.com, does the theme works smoothly with godaddy? 2. Can I change the background pictures? Is the theme going to keep its device responsiveness if I do that?
Thank you
Hi jballiache and thank you for interest in Uncode! 
1. Unocde run on GD (although it is not known for his performances), for sure you need to verify your server requirements based on your plan option if you want to enjoy at it’s best. If you are going to plan a stunning website I suggest you to choose a good host not only the cheaper. 2. Yes for sure!
Let us know if you need more infos!
Hi guys,
One more thing, does the contact from travels through secureserver.com or any other mail server?
Thank you
Can anyone tell me where I can find the purchase code/license for the included plugins, Revolution Slider and LayerSlider? Thanks in advance.
Hi aronjeney! You dont have personal license for the premium plugins packed with ThemeForest themes. Those plugins are just part of the themes and you’ll receive plugin updates with the theme updates! Let us know if you need more infos! 
ps: if you need support we kindly ask to use our support forum that is constantly monitored, thank you! http://www.undsgn.com/support
Thanks for the super quick reply!
You welcome! 
Hi. Is it possible to make the accordion change the web-link according to what tab is open? If not, would this be possible with some editing of the raw html?
Hi portablepattersons and thank you for interest!
Actually this is not an option but we received some request for new options, so it will be part of next updates!
Let us know if you need more infos!
Perfect! Do you have a timeline for your next set of updates or a date?
Hi portablepattersons, we dont have any defined deadline for next update sorry. We had a numbers of update as you can see, and I think we will continue with this rhythm: http://www.undsgn.com/uncode/documentation/change-log/
So what can I do with this theme now?
Hi, actually this is never been reported! What version of Safari do you use? I looks like an outdated one. Support is offered only in our support forum, so please drop a few lines and we care to support the solution soon: http://www.undsgn.com/support
Thanks for noticing 
safari 5.1.7 So what I can do with the theme? My visitors can’t use my site
Hi asaf_zilberman,
please open a ticket in our support forum and we care to support the solution soon: http://www.undsgn.com/support
Hello, first, very nice theme! I am however getting en error message at the top of my screen after deploying the theme and setting it up. the error says: Warning: Division by zero in /home/anthonyconti/public_html/wp-content/themes/uncode/partials/menus.php on line 83 I have searched your support area and found no reference to this. Can you help?
Hi contivision and thank you for appreciate Uncode!
Support is offered only in our support forum, so please drop a few lines and we care to support the solution soon: http://www.undsgn.com/support
ps: i don’t want to go around freelancer and similar sites to find someone. Regards
Hi unlimitedfear and thank you for interest!
Yes for sure this is a very simple layout and Uncode can handle enay kind of layout. Unfortunately I think you refer to the advanced plugin and functionalities this site use to track all the downloads and activities, I think this is a custom and tailored solution from filehippo.com developers. The whole website layout is based around a simple blog layout but the functionalities are far more advanced and custom tailored.
1) I need to enable ‘To Top Scroll’ button on mobile browsers,too. but that button does not appear on mobile. I can’t find the way.
2) Is it possible to control the topmenu font size?
Hi Emillim! Support is offered in our support forum, so please drop a few lines and we care to support the solution soon! Thank you 