288 comments found.
How to change colour of the scroll to top button and the arrow colour?
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/v2gmks
Thanks!
How to change scrollup-up arrow colour?
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/v2gmks
Thanks!
How do you change the color of the circle background of ‘Back to top’ button? can the arrow color be changed too?
Hi, in services there is not the WPBakery interface instead i see the shortcodes only. This happens in portfolio too,
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/v0b49g
Thanks!
thanks it worked!
Hello!
1) How can we add a visible title at the “Portfolio Grid” with the UnfinityPlus Child (construction business demo)? We’ve tried all the shortcode template and we can’t find this option for anyone of them. Please, see the example at http://sisegrau.click/demo/ecot/ (under the title “Formacions Ecotècnic) and at http://sisegrau.click/demo/ecot/formacions-sector-mediambiental-agroalimentari-andorra/ We need the title to be always visible, not only when hover.
2) How can we remove the “Fusce vitae…” text in the blog post previews? You can see what we mean at http://sisegrau.click/demo/ecot/blog/
Thank you!!!
Our purchase code is 3042cef3-3636-4fb0-b2fa-05a37d2b477b
Hello,
1. Can you custom css: body .ct-grid-portfolio-layout1 .item-holder {opacity: 1; transform: translateY(0%);}
2. Can you find here: https://prnt.sc/uzomsy https://prnt.sc/uzomzjThanks
Thank you!
Hello,
Refer to screenshot: http://prnt.sc/uy5lzqA – Is it possible to set different picture for page title in different pages? B – Can we set the picture fully stretch like page title? Currently the ones we tried with zero padding will still result in blank space marked with red ink.
Thanks in advance.
Hello,
The option is not available. I can customize for you but this is custom work.
Thanks
Hello, currently we are trying for the css in the page title but have no luck for the type A (from initial comment). Possible for you to help make it stretch fully automatically depending on screen size?
sample coding in custom css settings (using WPBakery Editor):
.page-title h1 { }
background: url(https://www.website.com/preprod/website/wp-content/uploads/2020/10/picture.png) 10px 10px no-repeat;
height: 100px;Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
So I can check and customize for you.
Thanks for your submission!
Regards.
Hello,
We have installed the UnfinityPlus Child (with the construction business demo) and there’s a white space between the menu and the slider revolution and between the client carrousel and the footer. You can see it at http://sisegrau.click/demo/ecot/
How can we remove it? Thank you!
The purchase code is 3042cef3-3636-4fb0-b2fa-05a37d2b477b
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/uwb6k2
Thanks!
Thanks!
Hello,
After a search is initiated, the search results will be displayed alongside with right hand menus such as recent posts, recent commends, tags, etc. Was wondering if these can be turned off selectively?
Best Regards.
Hello,
What do you want to turn off in the search page?
Thanks
lets say both recent post & recent comments
Do you want to hide it? https://prnt.sc/uwb3ld
hiding it is also plausible, how can I go about to do that?
Can you find here: https://prnt.sc/uxjrzj
Thanks
Hi!
I have a problem. The theme did not load me and when I saw what problem there was in the server I have found this: “Cannot declare class WPBakeryShortCode_cms_contact_form, because the name is already in use” in “vc_elements”- cms_contact form.php.
I have taken the theme .zip file and copied it in cms_contact_form.php. However, it returns me the same problem. I don’t know how to fix it. Could you help me please?
Thank you so much.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I just purchased the theme and when I try to install it I get an error message saying that style.css file is missing. This is very annoying!!! I installed dozens of free themes and all of them worked perfect. Now this is the first time that I pay money for a theme and I get errors??!
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, we are very interested in templates, but we have a dilemma the topbar, you can put visible on the mobile, that is see correctly. In no template appears and our client wants it that way. Greetings.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, first of all, this theme is really great! Thank you for the good work!!
I have one problem with an error showing up in the chrome console “[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive…” when scrolling through my page. Can you help me to fix this?
Thank you in Advance!
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Nevermind. Figured it out.
Hello,
I am having trouble importing demos and would like some assistance if possible.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hello, i have this error
Your panel has bundled copies of Redux Framework template files that are outdated! Please update them now as functionality issues could arise.
what should i do?
Hello,
Can you remove the CTCore plugin and reinstall require. The problem will be fixed.
Thanks
I removed CTCcore plugin and reinstalled, it does not change anything, still i see this error
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
it says support expired and not allowed to create ticket. The issue is not in my side. This is core problem. How can we solve it?
how i can update the theme whit the newest update version you provide a couple days ago?
Hello,
You can update our theme using some ways bellow:
1. Update theme using Envato WordPress Toolkit.
2. You can update manual theme:
- If you have any troubles while using auto update ( such as permissions issue ) , and you want to update manually the theme via FTP or Cpanel.
- You download latest version of the theme on ThemeForest download page, and you rename the folder contain the old theme, then create a new folder and insert the latest theme into it.
Thanks
Hi, how can I disable the Social media in the header?
Interested in buying this theme, but is it possible to turn it into a multi page theme if you want?
Hello,
Is possible, the theme to meet the site with multiple pages.
Thanks
Hello,
I have to customize the footer by entering my data. http://pime.mx/home/ Now these data are present: +123 (4567) 890 info@infinityplus.com 380 St Kilda Road, Melbourne VIC 3004, AustraliaI would like to insert mine. I’ve searched inside the wordpress theme but can’t find where to change them. Can you help me?
Thank you
Hello,
Did you buy the theme?
Thanks
How Can i change the Taupe colors on buttons and picture overlays?
Where is this change? Can you send me screenshot. Thanks
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