288 comments found.
Good Morning. I have installed your theme and chosen the transport template. How can I change the photos above. Thank you
info@mklmedia.esHi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Good morning, I bought Unfinity and my question is if you can install it ?. And what is the price? Thank you
Hello,
I can install it for free for you, let me know what demo you want to install and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
I would like to delete the grey shadow surrounding the contactform. Or is it also possible to modify the grey shadow (distance, opacity etc.)
Thanks
Bjorn
Hello,
Can you send me a screenshot where you want to change?
Thanks
I sent it to your e-mail address.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello,
I have a situation with the Team Carousel. I can’t select other template that the one picked up. I downloaded the agency demo.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello,
i jsut updated the theme plugins (Redux Framework on 4.1.11) and now my page dont work anymore:
https://wordpress.3fach-kommunikation.de/I need urgened help please.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hi, i need very urgently an answer from you in this ticket https://casethemes.ticksy.com/ticket/2488715
im still waiting about it, you informed me more than 5 hours ago that you are sending me a printscreen, unfortunately I have not received anything yet….
so please, i need URGENTLY your advise / support!
thanks
Please check the ticket. Thanks
Hi, your answer in the ticket don’t help me. please read my last answer and again my inital question/request into the ticket. sorry, unfortunately not really helpful until now…..
Now, I will check.
GREAT! Thank you!
Hi
i have allready open a ticket (https://casethemes.ticksy.com/ticket/2488715/), but in order to move forward with my request here again:
i need a possibility to add a shortcut or a link behind every “BOOK NOW” button that opens a form in a popup. did you have any idea how i can fix this? or did you solve a similar problem in the past? many thanks for your support and effort.
Greetings from Switzerland Claudio
furthermore, all settings i have done in the Theme Options don’t appears into the front end. No Top Bar showing, in addition no settings of colors, font size, text transform etc. will be displayed. i need really urgently support from you. otherwise my client will be not amused….....
I will answer you in the ticket. Thanks
thanks, so i have also answered to you in the ticket and we go further there.
Hi, i have updated the ticket and i need really urgently answer from you!
Please solve the problem in the ticket. Thanks
Hi, I want to know how can I setup the buttons to go straigh to the section that I want like the menu links. I am clicking on the button they follow to the right section but it is to fast, I want something scrolling, like the menu.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Really liking this theme, I am using the consultancy demo. I would like to use the services carousel but display the full excerpt rather than it hide some of it and put …. Are you able to tell me how I would go about doing this please?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will update option.
Thanks for your submission!
Regards.
Thank you for your prompt reply, I have just submitted a ticket
Let me check. Thanks
Dear Elite Author – Team,
I would like to cancel the theme: Unfinity – One page WordPress because I imagined the theme differently as explained in the description.
How can we proceed further?
Best regards Michael Renz
Hello,
You want a refund?
The theme include various demos.
Thanks
Yes, I want a refund. How can I request this? I’m really sorry for that.
I cannot refund for this reason. You can read the refund policy here: https://themeforest.net/page/author_refund_policy
Hello,
I just set up the theme and using HOTEL demo. I am trying to turn off the SEARCH Button in the navigation, but when I go to Theme Options – Header, i see the toggle to switch if OFF, but I cannot press it or move it over? It doesn’t let me turn if off or press on it. Tried multiple browsers.
Thank you
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi! Can you help me im using the UnifinityPlus “Resuaturan” i would like to edit the “Categories” on my food menu and i can’t find were. I type the name of my new categories but don’t work to clic. Thank you!!
Hello,
Did you install the Resuaturan demo?
Thanks
Hello, on the unfinityplus-transport theme you have a red call button with phone icon. How to get the same symbol on the button? Thank you.
OK, got it.
Please feel free to contact us with any questions you might have, we’re always happy to help. Thanks
Hello, I tried to save a slide and get an ajax error.
Things I have already tried to fix the problem upgraded php to the latest version. increased php limit to 256mb. Checked the permissions for wordpress
thanks
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi guys,
How to change text and links in the Services section? Thank you.
OK, I found where, however have another question about Services. Is it possible to remove links from the boxes and also make all them with same height? Thank you.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi!
I just uploaded the theme to a website for my client: http://support2holland.nl/
However i can’t see the images (logo etc.). When I work from the dashboard (Wordpress) I can see it. But on other devices it’s not visible. What do I need to do?
I look forward hearing from you!
Greetings, Anoek
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I’m trying to change the header Unfinity plus -> Theme options -> Header layout, but it doesn’t matter which I’m picking up, the home page doesn’t change at all.
Any update on this?
Please make sure it is not enabled in the page: https://prnt.sc/t0fwt1
Thanks
Thank you very much! That was it!
How to change home-page background image and colours i.e. red buttons or red underline? Thank you.
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/swh2xj
Thanks!
Hi lads, What I’m doing wrong? I’ve updated revolution slider – I’ve change the image and hide the second slider, however these changes doesn’t affect the home page, no matter how many times I refresh. Thank you.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I did, but after 4h still no one on it. Thank you.
Let me check. Thanks
Hi guys,
I finally installed Transport theme on my wp instance and I have a question about Menu – when I click on the menu item i.e. Services – page doesn’t slide smoothly down but jump. Also when scrolling down, can’t see underline under menu items. I hope it’s clear. Let me know if you have any question.
Thank you!
OK, I figured out how to do. Thanks.
Please feel free to contact us with any questions you might have, we’re always happy to help. Thanks
Hello, I bought this theme and used it on a website. However, this project is expected to end soon. How can I validate this license for another new website? My question is whether I can use the license for another site after the current one goes offline
Hello,
You do not need to purchase a license for the new site.
Thanks
Thanks 
