Discussion on WpCasterPro - Podcast WordPress Theme

Discussion on WpCasterPro - Podcast WordPress Theme

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66 comments found.

Really great theme I’ve been trying to get some support from your teem by filling out that form on you support site but when I hit send it just clears the form! No confirmation email, no confirmation that the form was submitted. Could I get a ticket generated so I could get some help? Thanks

Hi! I see your request is in the queue (twice) thanks for using the helpdesk, we’ll reply within a few hours. Thanks!

Nikkko Purchased

Hello. I have three questions:

1. Is it possible to unpublish or hide the audio player, especially on the homepage?

2. I need to integrate a plugin for events or itineraries. Which one do you recommend me?

3. Is it possible to make the author’s image link to their full, informative profile description, and not just their posts?

Thank you…I appreciate your help!

Hello, I’m replying in order:

1. Yes, anyhows this would need some code , as is not properly functional. If you play something on another page and go to the homepage, without player, it would be unstoppable, right? So we can help you with this, but technically is not recommended.

2. Can’t provide support for features that are not part of our theme. I’d recommend to search in the wordpress repository and test multiple plugins to check the one you like the most.

3. Yes: you can make a custom page for a special author entirely with Elementor, then using the plugin Redirection make a redirect from the author default link, to your new custom page

For more details, please open a ticket here, so we can provide more technical details and share website information privately.

https://qantumthemes.com/helpdesk/

Best regards Igor

Hello,

I am planning to purchase the WPCasterPro theme, but before buying I need a confirmation.

Can you please clarify:

Will the WPCasterPro audio player work properly inside an Android WebView app?

Is it possible to control the audio through native Android media controls (notification bar & lock screen) when using your player inside the WebView app?

If yes, how can this be implemented – do you provide any documentation or recommended method?

This information is important for me before making the purchase. Kindly confirm.

Hello! 1. Will the WPCasterPro audio player work properly inside an Android WebView app?

> Yes it works great

2. Is it possible to control the audio through native Android media controls

> Yes it’s automatic

3 If yes, how can this be implemented .

>. This what exactly? We don’t create webview apps but there are plenty of tools online, if you mean the player stuff that’s automatic you don’t need to do anything manually.

Important note: standby music reproduction depends on the device settings. For instance if you enable power saving, the browser may stop playing if it’s in standby mode. The functionality depends on device and personal settings.

Hi

I’m experiencing a display issue with the theme I purchased. When viewing the site in Google Chrome, parts of the page background appear black, while in Microsoft Edge the layout displays correctly.

This is just one of several issues I’m encountering, so I need your assistance to fix these problems to ensure the site displays consistently across browsers.

Please let me know how we can resolve this.

Thank you for your support.

Hi RekylDesign, please open a ticket https://www.qantumthemes.com/helpdesk/

we reply within 1 business day

thank you

1. Is there a Brazilian Portuguese translation? 2. Is the podcast available for download? 3. Is there space for a meta description and keywords in the podcast template? 4. Is there an option for Google Adsense?

1. Yes we can provide Brazilian translation

2. Yes you can set a custom download link, also external, to to download the podcast and you can restrict access to the users matching your criteria (subscribers or paid customers)

3. Metas are managed by SEO plugins, we recommend All in One SEO or YOAST Seo

4. Adsense is not part of our software or support

Can the regular license have website subscribers? In other words, premium users of the website’s services? This isn’t about reselling your website! is it a wordpress theme? Would you happen to have a theme like this website www.radios.com.br, where you can insert thousands of radios?

Hello! I’m looking to use your theme but have a few questions I couldn’t figure out with the demos:

- Can a podcast show page list the authors/hosts?

- Can more than one author be listed on an episode?

- Is there a hosts/authors page anywhere that shows the whole cast? Is there any place to put a host bio?

Thanks!

- Can a podcast show page list the authors/hosts? > you can do this in the content of the show page. > Technically in wordpress one episode is linked to 1 author.

Can more than one author be listed on an episode?

- Is there a hosts/authors page anywhere that shows the whole cast? Is there any place to put a host bio? > You can manually make hem as pages, but is not usual. The most recommended way is to list the Series, and inside of each Series, present the various authors participating to the podcast.

Question before buy, elementor theme builder work with this theme? I would like to switch from kentha to this, but I would like use theme builder with elementor

Hi, no, because theme builder is a tool to make a theme, which is the exact product we sell. By using the theme builder you create a new theme, which is not our product anymore, so the functions we created can no longer work.

Hi, It’s logical to make the author’s profile contain sound tracks connected to him! But when I open the author profile, I just find the blog posts! How to make episodes shown on authors profile?

And Can I make more than author to the same episode?

Hi Bruno, your question deserves more specific checking, can you please open a ticket from our helpdesk form? https://qantumthemes.com/helpdesk/

Thanks!

Thanks, I already send this question to you via helpdesk 4 days ago form but I didn’t received answer yet.

Hi Bruno, both your emails were answered hours after they were sent

https://www.dropbox.com/scl/fi/s1dapjmb9znmp815tp2oy/scr-2025-04-04-at-09.33.59.jpg?rlkey=td83zv5qz345lvh7q1anj002o&dl=0

. . ..

https://www.dropbox.com/scl/fi/05yib0u978lnr1fius3wo/scr-2025-04-04-at-09.34.56.jpg?rlkey=k92m1nkoqmab4m23uwogi206k&dl=0

Please check your spam or trash folders, and make sure the email is correct. I’m obscurating some letters for your privacy

info@*ionsideo.com

Does this theme support shoutcast?

Hello, I’m sorry but this is not a theme for radios, if you look for a similar theme with streaming support, shoutcast stream and song titles implementation, you can find it on google as Pro Radio. But is another product not sold here.

Best regards

Hello,

First of all, your theme is the most beautiful I say in my life, congratulations. Thirstly, before to buy it, I would like to know if ALL IMAGES contained in your theme are delivered and editable with PSD / Photoshop ? Example: this image https://wpcasterpro.qantumthemes.xyz/pod4/wp-content/uploads/2022/11/WPCP-DEMO05-episode2-banner-08.jpg ==> if I buy your theme, would I be able to replace to person on that image ?

Best Regards

Here’s the improved version with better grammar and clarity:

1. Yes, we will send you the editable PSD, which you can use to create your own images by replacing the people in the template.

2. It’s slow because, last week, we had to disable all server caching due to a DNS error. What you see now is the result without any caching, server-side optimizations, plugins, or CDN. Also, our servers are located in the USA. It should be instant once everything is working correctly.

3. We provide a 1-click demo import—just select the one you like and import it. Then, you can start editing.

Hi, thanks for your answer. By the way, I dont know how I was incoming to that page https://wpcasterpro.qantumthemes.xyz/pod4/podcast-category/comedy/ but seems like the color of the footer are brooken and not correctly displayed, do you see that bug ?

Hi, the page doesn’t exist… it seems there is some cache issue . This is a correct page to check for a category archive https://wpcasterpro.qantumthemes.xyz/pod4/podcast-category/influencer/

The theme looks great!

Two questions:

1. It is possible to hide the player in certain sections, such as: we want to create a video gallery and we do not want the player to be seen on that page. Is that possible?

2. Is it possible to import a list of episodes for a podcast from the Ivox or Anchor RSS Feed?

Hello! 1. You can hide the player in a page,and disable ajax page loading, so music won’t keep playing without option to stop it. We can help with this, requires a small option on the page to be enabled.

2. Audio podcasts can be imported via podcast t imported plugins as second line podcast importer pro. If the podcast is not audio ( for instance is MP4 or other) you need to play it through its player, because our Player only handles audio sources.

Anchor for instance, can use MP4, and it doesn’t play on an audio player.

Hello! We are going to change our website, and this theme seems like the best option. I have 2 questions before confirming the purchase:

1. Can the player play live radio (from an m3u8 audio link) including its metadata? 2. Can podcasts hosted on Anchor or Ivox be imported via XML so that they are played in the theme’s native player?

Thanks.

Thank you for your reply and sorry for my bad English. Last thing:

1. For radio broadcasting, we have the options: Icecast, MPD and HLS, can the player stream any of them?

2. Can we import podcasts using Ivox RSS Feed?

Hi! No worries your English is perfect!

1. Icecast is usually perfect. We can test your stream in advance. Feel free to send it via mail using this form https://qantumthemes.com/contact-us/

So we can test it and send you a feedback

2. Yes you can normally import podcasts, add to your message the podcast feed so we can test it too

Thank you very much. I will send the links right away!

I bought this theme 10 months ago and run into several problems. My last two messages have not been responded to. It’s very frustrating. I have to launch my site in 7 days, I have postponed my launch so many times. This is not okay.

The message has been replied via email. Additionally, there are no refund requests whatsoever…

thanks

I’m unsure if you are saying you did not receive any refund requests from me or that you don’t provide them. As I said I have painfully tried for over 10 month to get this theme looking properly and it hasn’t happened. Also I’ve postponed the launch of my project three times now and there will not be any more. I have tried over and over again and want it to work but to no avail. I also don’t want to post this here but you don’t give me much choice wasting my time for this long.

This was sent to your email on December 27th at 3:36 pm with the Subject: Refund

- Hi,

Now the logo doesn’t load. I was supposed to launch my site months ago and tomorrow was a final deadline. I think it’s best I get a refund so I can actually get a site that works. It’s very sad, as I choose your theme based on the look and feel and premium payment option. But after getting inside it’s been so frustrating and sucking my time and energy.

I need a refund so I can move on and get my site up.

I also need the feature image on the podcast page not be one the homepage slider, you’ve really made all this way more complex and not user friendly. I have tried so many times and ways to make things work but always issues. Lots of issue with the images and spacing of text on the episode list page which mirrors the podcast episode pages.

I think it’s best to provide a refund so I can find something else. I chose your because of the premium option for payment I plan to do down the road. But the inflexibility of part of the them is beyond frustrating and something I think you could address to make it more user friendly.

Yes refund you don’t ask via email… we can’t make a refund from the email regards

hi is this theme support RTL ?

Sorry it doesn’t regards

In /wp-admin/admin.php?page=elementor-system-info I have:

“QantumThemes WpCasterPro Elementor Widgets”: “Incompatible”

It breaks the website, I have pages I cannot open the editor anymore, and in the editor the widget bar doesn’t load anymore…

Any solution?

Server Environment

Operating System: Linux

Software: LiteSpeed

MySQL version: (Ubuntu) v8.0.40

PHP Version: 7.4.33

PHP Memory Limit: 512M

PHP Max Input Vars: 2000

PHP Max Post Size: 256M

GD Installed: Yes

ZIP Installed: Yes

Write Permissions: All right

Elementor Library: Connected

WordPress Environment

Version: 6.7.1

WP Multisite: No

Max Upload Size: 256 MB

Memory limit: 40M

Max Memory limit: 512M

Permalink Structure: / postname /

Language: en_US

Timezone: 8

Debug Mode: Inactive

Theme

Name: WpCasterPro Child

Version: 1.0.0

Author: Qantum Themes

Child Theme: Yes

Parent Theme Name: WpCasterPro

Parent Theme Version: 1.7.0

Parent Theme Author: Qantum Themes SL

User

Role: administrator

WP Profile lang: en-US

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Active Plugins

Classic Editor

Version: 1.6.7

Author: WordPress Contributors

Classic Widgets

Version: 0.3

Author: WordPress Contributors

Contact Form 7

Version: 6.0.2

Author: Takayuki Miyoshi

Elementor

Version: 3.26.3

Author: Elementor.com

Elementor Pro

Version: 3.26.2

Author: Elementor.com

Envato Market

Version: 2.0.12

Author: Envato

EventON

Version: 4.7.3

Author: AshanJay

Icons2go

Version: 2.0.2

Author: Themes2Go

Image Optimizer – Compress, Resize and Optimize Images

Version: 1.6.3

Author: Elementor.com

Mailchimp

Version: 1.6.2

Author: Mailchimp

QantumThemes Ajax

Version: 3.8.6

Author: QantumThemes

QantumThemes Core

Version: 8.2.1

Author: QantumThemes

QantumThemes MegaFooter

Version: 1.1.2

Author: QantumThemes

QantumThemes Music Player

Version: 5.0.8

Author: QantumThemes – Qantum Themes SL

QantumThemes ReAktions

Version: 4.4.1

Author: QantumThemes

QantumThemes Server Check

Version: 2.0

Author: QantumThemes

QantumThemes Swipebox Photo And Video

Version: 5.8.3

Author: QantumThemes

QantumThemes Taxonomy Background

Version: 1.1.0

Author: QantumThemes

QantumThemes WpCasterPro Elementor Widgets

Version: 1.1.5

Author: QantumThemes – Qantum Themes SL

The Plus Addons for Elementor

Version: 6.1.3

Author: POSIMYTH

The Plus Addons for Elementor – Pro

Version: 6.1.3

Author: POSIMYTH

User Manager

Version: 1.3.3

Author: Qantum Themes SL

WP Mail SMTP

Version: 4.3.0

Author: WP Mail SMTP

Features

Custom Fonts: 0

Custom Icons: 0

Integrations

recaptcha_v3: Active

Elementor Experiments

Inline Font Icons: Active by default

Additional Custom Breakpoints: Active by default

Container: Inactive

Upgrade Swiper Library: Active by default

Nested Elements Performance: Active by default

Optimized Markup: Inactive by default

Plugin Onboarding: Active by default

CSS Smooth Scroll: Active by default

Head Loading Styles: Inactive by default

Default to New Theme Builder: Active by default

Elementor Home Screen: Active by default

Landing Pages: Active by default

Nested Elements: Active by default

Editor Top Bar: Active by default

Pages Panel: Inactive by default

Element Caching: Inactive by default

Link In Bio: Active by default

Floating Buttons: Active by default

Elementor Editor Events: Inactive by default

Atomic Widgets: Inactive by default

Global Classes: Inactive by default

Launchpad Checklist: Inactive by default

Menu: Inactive by default

Log

Log: showing 20 of 412024-11-21 13:58:33 [info] Elementor Pro/Upgrades – _on_each_version Finished

2024-11-21 13:58:33 [info] Elementor data updater process has been completed. [array (

'plugin' => 'Elementor Pro',
'from' => '3.25.2',
'to' => '3.25.4',

)]

2024-11-21 13:58:33 [info] Elementor data updater process has been queued. [array (

'plugin' => 'Elementor Pro',
'from' => '3.25.2',
'to' => '3.25.4',

)]

2024-11-25 19:46:01 [info] elementor::elementor_updater Started

2024-11-25 19:46:01 [info] Elementor/Upgrades – _on_each_version Start

2024-11-25 19:46:01 [info] Elementor/Upgrades – _on_each_version Finished

2024-11-25 19:46:01 [info] Elementor data updater process has been completed. [array (

'plugin' => 'Elementor',
'from' => '3.25.9',
'to' => '3.25.10',

)]

2024-11-25 19:46:01 [info] Elementor data updater process has been queued. [array (

'plugin' => 'Elementor',
'from' => '3.25.9',
'to' => '3.25.10',

)]

2024-12-26 13:56:53 [info] elementor-pro::elementor_pro_updater Started

2024-12-26 13:56:53 [info] Elementor Pro/Upgrades – _on_each_version Start

2024-12-26 13:56:53 [info] Elementor Pro/Upgrades – _on_each_version Finished

2024-12-26 13:56:53 [info] Elementor data updater process has been completed. [array (

'plugin' => 'Elementor Pro',
'from' => '3.25.4',
'to' => '3.26.2',

)]

2024-12-26 13:56:53 [info] Elementor data updater process has been queued. [array (

'plugin' => 'Elementor Pro',
'from' => '3.25.4',
'to' => '3.26.2',

)]

2024-12-26 13:56:53 [info] elementor::elementor_updater Started

2024-12-26 13:56:53 [info] Elementor/Upgrades – _on_each_version Start

2024-12-26 13:56:53 [info] Elementor/Upgrades – _on_each_version Finished

2024-12-26 13:56:53 [info] Elementor/Upgrades – _v_3_26_0 Start

2024-12-26 13:56:53 [info] Elementor/Upgrades – _v_3_26_0 Finished

2024-12-26 13:56:53 [info] Elementor data updater process has been completed. [array (

'plugin' => 'Elementor',
'from' => '3.25.10',
'to' => '3.26.3',

)]

2024-12-26 13:56:53 [info] Elementor data updater process has been queued. [array (

'plugin' => 'Elementor',
'from' => '3.25.10',
'to' => '3.26.3',

)]

JS: showing 1 of 1JS: 2024-11-03 04:51:19 [error X 16][https://xxx/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.25.3:3:838499] Cannot read properties of undefined (reading ‘localized’)

Elementor – Compatibility Tag

Elementor Pro: Compatible

QantumThemes WpCasterPro Elementor Widgets: Incompatible

The Plus Addons for Elementor: Compatible

The Plus Addons for Elementor – Pro: Compatible

Elementor Pro – Compatibility Tag

The Plus Addons for Elementor: Compatible

The Plus Addons for Elementor – Pro: Compatible

Hello, the error is due to incorrect website maintenance.

Therefore, support is required if you’re unable to fix the issue autonomously by following the theme documentation. Regards

Everything was working ok, then I just updated Elementor, nothing else. There is a plugin that is not compatible with the last Elementor. I deleted it, and now your theme cannot download it anymore…

Installing Plugin: QantumThemes WpCasterPro Elementor Widgets Downloading installation package from http://qantumthemes.xyz/public_plugins/wpcasterpro/wpcasterpro-connector-20230807-T0V3L0/wpcasterpro-elementor-1.1.5-20240124K.zip…

Download failed. Not Found

Plugin not activated. A higher version of QantumThemes WpCasterPro Elementor Widgets is needed for this theme. Please update the plugin.

Not sure what I have done wrong, beside updating elementor….

Hello and thanks for contacting us. I’ve checked your error message, compared it to our repository, and made a test installation on my end. The outcome of the issue is that there is a server problem on your installation.

Your error message clearly shows me what the problem is, and that’s in your wordpress global settings.

We can easily adjust the settings that are causing it, and explain what it is, and how to prevent it in the future.

Anyhow, your support expired in June 2024, so I’m not allowed to provide technical assistance until the Support service is renewed.

Please find here the required instructions https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support

Best regards

Hi, is it possible to upload podcasts directly to the site and not rely on an external host?

Hello, yes sure there is no problem. Regards

Hello,

I am currently using your theme and would like to know if there is a way to play my live podcast through it. I use Radio.co for my broadcasts and am struggling to integrate the live-stream functionality. Is there a way to enable the player to support live broadcasts?

Any assistance would be greatly appreciated. By the way, I think this is an outstanding theme—fantastic work!

Thank you in advance for your help.

Okay, thank you so much I have already sent out the request with all of the relevant information.

Good day I have sent that updated password as you requested as a reply to your email

please don’t spam in both places. Also, the provided credentials are again incorrect please see reply via email. No need to reply also here ;) Thanks

Hi Developers. I have One License. I’ll use on One Domain then I’ll Migrate. so Do the activation Code once I’ll Migrate onto my OFFICIAL WEBSITE?

Once your site is ready you can move it to the production domain and request a reissue via helpdesk.

If you want to have a permanent test/staging site alongside their live site, for testing purposes, you will need 2 licenses.

 https://help.market.envato.com/hc/en-us/articles/115005597566-I-m-making-a-test-site-it-s-not-for-sale-or-distribution-and-will-never-be-published-Do-I-need-a-license-Which-one-   If you want to first customise their theme on a staging URL, as long as you delete it first, you can migrate this onto their intended end domain. So same site, same license, just a live domain. 

 https://help.market.envato.com/hc/en-us/articles/15676035559961-Can-I-use-the-same-license-for-the-test-and-production-site-

Hi ! I have a question before buying this template. After configuration, I would like to make it a mobile application. I read I can make an app based on my website, using a system Called PWA. Is-it correct ?

Then, I would like to associate each podcast with a place and thanks to a geolicalization system, offer users to listen to certain podcasts. Could it be possible thanks to a specific plugin?

Best regards !

Hi, PWA can be made in various ways, you can use the native json endpoint from wordpress, or also make a simpler Webview app. I would recommend a webview app which will allow to use the native player, registration and so on. But we don’t cover support for apps creation.

If you look online for Webview App you may find quite a few and they normally are cheap and work fine.

Hi Thank you for this answer !

Hello, great theme and has what I’m looking for, except loading between pages is slow. Any plans to further optimize the theme speed in the future?

yes it’s scheduled for next week, I can’t guarantee it 10=% because we have another massive update scheduled for another theme but is a change that we already did to our latest theme and will be taken to WpCasterPro as well.

Thank you looking forward for it. In the meantime could you kindly tell me if these plugins are required:

Icons2Go (I don’t need it but does it break theme icons if removed)? Classic wordpress editor (I prefer Gutenberg is it required to use theme options?) Envato Market (Will I still receive updates without it?) QantumThemes Server Check (can I delete it after test PASS?)

for any questions do you prefer I send you an email or here in the comments is fine for you?

Hi! Those plugins are not required. Regards

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