6625 comments found.
Hi,
I see an X-COURSE DEMO. It uses woocommerce .. Is that built-in to the theme?
ie Not using any LMS Plugin I don’t see any info. In your doc.
Thanks
Hello, Constitutionthe81,
Thank you for your interest in our theme!
We would like to inform you that our demo, available at https://xstore.8theme.com/demos/2/language-courses, utilizes the WooCommerce plugin. Please note that WooCommerce is a complimentary plugin that can be activated or deactivated based on your requirements.
For further enhancements, you may consider using additional plugins. A comparison of the best WordPress LMS plugins can be found at https://www.wpbeginner.com/plugins/best-wordpress-lms-plugins-compared/ .
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
We hope this information is helpful.
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The 8Theme Team
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Ok. That’s what I’m looking for.
One more question.
I’m building a booking tutorial learning sitem
I will be using woocommerce booking plugin.
It creates a booking product type in woocommerce.with time slot scheduling.
Will I be able to use the above booking plugin in xcourse demo
So students can book their lesson ? ie. I can set up booking product type together with xcourse theme template.
That’ll give me what I need for my site.
Please clarify the above for me before purchase.
Regards
Hello, Constitutionthe81,
We have not conducted compatibility testing for the plugins in question and, therefore, are unable to provide a definitive response. However, you are welcome to purchase XStore and perform the tests independently. Please be assured that we offer a 7-day refund policy, allowing you to return the theme without any complications should you decide not to use it.
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The 8Theme Team
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Can you use features from other pre-builds layouts on Xstore?
Hello, Billieandcode,
Thank you for getting in touch with us.
This article will help you import sections from different demos using our Studio – https://xstore.helpscoutdocs.com/article/148-xstudio-feature-of-xstore-wordpress-theme
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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After a migration of my website to a new host the XStore Core plugin cannot be activated. The error I get is “Plugin could not be activated because it triggered a fatal error.” – even if I deactivate ALL other plugins.
When I look at the status/tools/error in Woocommerce it gives me the following line:
Uncaught Error: Failed opening required ’/home/artistic/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/header-main.php’ (include_path=’.:/opt/alt/php83/usr/share/pear:/opt/alt/php83/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/artistic/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/functions.php:30
Would re-installing the XSTORE THEME manually fix that? (as I guess perhaps the permalinks have changed after migration?? Or can I download the XStore Core plugin itself separately somewhere or does it come with the theme?
Thank you
UPDATE: updated the XSTORE CORE PLUGIN and THE XSTORE THEME to latest version, still no luck activating the X STORE core – when googling it I see other people have similar problems – is there a fix by now?
Hello, Baethes,
Thank you for reaching out to us.
We confirm that the file in question does exist and everything is in order. Should there be any issues, please contact our support team for further assistance. Previously, we have not encountered similar inquiries.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including the URL of the site and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
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The 8Theme Team
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i have a problem. the Wishlist link doesn’t open the Wishlist page. but My Account page and the Waitlist does the same thing.
Hello, Ahmedissakr,
Thank you for contacting us and for using XStore.
We would recommend you replace the Dynamic Wishlist page with a static one, as mentioned in this video – https://youtu.be/ZyjZ-vCx0pE?feature=shared
In case you edited the My Account page using Elementor, make sure the shortcode element is used or our element, but not plain Text.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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thanks
Hello, Ahmedissakr,
You’re welcome!
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I can’t edit using elementor, it’s not working and all you do is send people to go create topic on your forum. How do i get editing with elementor to work please?
Hello, Serome2032,
Thank you for contacting us and for using XStore.
1/ We kindly request that you navigate to WooCommerce > Status > Logs > fatal errors file within your system. Should you encounter any memory errors, please contact your hosting provider immediately to address this issue.
2/ Try to disable all third-party plugins that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
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The 8Theme Team
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I want to do some modifications of elements on one of the sites using XStore. Until some time ago I successfully use Live Copy/Paste feature, but know as I see in the support forums the feature is broken for several months now. You manage to send Elementor template files to some users but that links are long ago expired. How can I get that package? Isn’t it better if you put it in Downloads Section of our Accounts Profile on your website, along with other stuff there. Or advice how to get the file?
Hello, Martinovskiv,
Please contact us by email via form on this page – https://themeforest.net/user/8theme
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The 8Theme Team
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Thanks for quick resolution. I will say again maybe it is better to put an archive of the data in downloads section of ours profile. Thanks for this time anyways.
Thank you for your kind feedback and suggestion.
Loved the theme!!
Just a few Prepurchase Questions: 1. Is it compatible with DHL Delivery Shipping Methods or any other delivery shipping methods/plugins? 2. Can we convert the store to a mobile app for android and IOS? Like Fluxstore WooCommerce? 3. Is it compatible with delivery boy apps here present on Themeforest? eg: FluxStore Delivery Boy – Flutter App for Woocommerce
Quick response is much appreciated 
Thank You!!
Hello, Fuseindia,
Thank you for your interest in our theme!
1, 3. We have not conducted compatibility testing for the products in question and, therefore, are unable to provide a definitive response. However, you are welcome to purchase XStore and perform the tests independently. Please be assured that we offer a 7-day refund policy, allowing you to return the theme without any complications should you decide not to use it.
2. We don’t have an XStore App at this moment but thank you for your suggestion.
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The 8Theme Team
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some questions: 1. is it possible to use plugins like orion visual product configurator AND wpconfigurator with this theme? (customizing for articles) 2. is it possible to skip cart and redirect customers directly to the checkout page after putting one product to the cart? 3. is it possible to customize to auto refresh checkout prcing after changing the quantity of an article at the cart or checkout 4. is it possible to create on-ckick upsells with any plugin?
Cheers and many thanks!
Hello, Willsch-media,
Thank you for reaching out to us. To assist you effectively, please create topics on our support forum and provide all necessary details about your requests. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you for choosing XStore!
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The 8Theme Team
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that page leads to a 404 error…
Please try this one https://www.8theme.com/forums/xstore-wordpress-support-forum/
I was wondering if it is possible to add sales triggers like the XL Sales triggers plugin in the future but something better. the theme is great btw
Hello, Ahmedissakr,
Thank you for choosing our theme. You are welcome to add plugins as needed. However, please note that theme authors cannot guarantee compatibility with all existing plugins and additional customization is outside the scope of our basic support. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together.
Warm Regards,
The 8Theme Team
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I’ve been using the XStore theme for my e-commerce site, and while there are many aspects of the theme that meet standard expectations, there are a couple of crucial functionalities that prospective buyers should be aware of before purchasing.
Dynamic Pricing Display on Product Pages: The theme does not automatically update the price displayed on product pages when customers change the quantity of items they wish to purchase. This feature is quite standard in many other e-commerce themes and its absence could lead to confusion or dissatisfaction from customers who expect to see the total cost adjust as they increase or decrease their intended purchase quantity.
Detailed Price Breakdown on Checkout Page: Another missing feature is the detailed price breakdown during the checkout process. Customers typically appreciate seeing how much they are saving through discounts directly on the checkout page, which this theme does not provide. This omission can affect the transparency and trust customers have in the shopping process.
While the theme is robust in other areas, these missing features can significantly impact the user experience on your e-commerce platform. I recommend that potential buyers consider these points carefully and ensure that the theme meets all your necessary criteria before making a purchase.
Hello, Spicelandwholesale,
We have reviewed your case and noticed that you are currently engaging in a dialogue with our support team on our forum. We are close to resolving all questions, so we kindly request that you refrain from duplicating messages here as it may lead to confusion.
We have noticed that you have posted the same message across three different platforms: our forum, comments section, and ratings page. We kindly request that you refrain from doing so as it increases unnecessary workload for our team and resembles spamming behavior.
Please continue any further discussions on our forum, where we are more than happy to assist you.
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The 8Theme Team
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Hi, i can’t login to your website and also not receiving password reset email
Hello, Hbiboana,
Thank you for getting in touch with us.
Please get in touch with us by email via the form on this page – https://themeforest.net/user/8theme
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Hello? I have Xstore version: 9.4.1 I’m using . I would like to use the portfolio feature in that theme. I would like to know detailed usage instructions.
Hello, Piippen,
Thank you for contacting us and for using XStore.
Please read this article – https://xstore.helpscoutdocs.com/article/42-portfolio-page
We hope this information is helpful.
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The 8Theme Team
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I want to buy this theme…looks amazing but I have this one question. Does your theme support multisite activation like can I activate it for wp multisite network and use one license for my website network to be uniform on design and function?
Hello, Meekphilos94,
Thank you for your interest in our theme!
We would like to inform you that the XStore theme is indeed compatible with a multisite setup.
Could you please provide us with a more detailed description of your final project? Are we discussing a single site for one company available in multiple languages, or is there a multisite for companies with locations in various countries?
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The 8Theme Team
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Great theme you’ve got. Pre Buy Question: I want to use one of the corporate demos.
1) on mobile phone, Is it possible in settings for me to edit my mobile menu to coming down from up? Where by menu comes from up and also folds back. You understand? You know your demo has mobile menu when hamburger is clicked, menu can come from left and also menu can come from right? Can it be easily changed such that THE ONLY CHANGE WILL BE menu coming from up. See this link menu to confirm https://www.bolt.eu
2) also kindly see screenshot, does your available elements have this cards type of feature? See screenshot https://ibb.co/JsRb19S3) Can I use a different footer design from another demo to replace the one in my main demo?
Instead of the usual from left or from right like your theme already has?
Thanks.
Hello, Devtop_,
Thank you for your interest in our theme!
1/ Unfortunately, we do not have the option you are looking for.
2/ You may want to explore our design elements where you are likely to find something suitable. Please visit our website at: https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/ and https://xstore.8theme.com/studio
3/ You are welcome to use a different footer design from another demo to replace the one in your main demo. We can facilitate the import of any desired elements through our studio https://xstore.helpscoutdocs.com/article/148-xstudio-feature-of-xstore-wordpress-theme , or alternatively, we can provide you with a JSON file if necessary.
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The 8Theme Team
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How to raise a ticket on 8theme? I can see only forum option over there.
Hello, jahnavi,
Thank you for getting in touch with us.
We offer support through our dedicated forum at – https://www.8theme.com/forums/xstore-wordpress-support-forum/ . Please create an account on our website using your purchase code. Once registered, you will be able to post your queries there.
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The 8Theme Team
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I have created it yesterday. I have posted my concern in forum. but there are many people who are posting their concerns. Now I am not able to find my question and if you have replied over there or not.
Hello, jahnavi,
Please go to your account page, then click on “Topics Started”.
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The 8Theme Team
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Is it me or the “Floating Panel” element does not work in Product Archive like the “Shop” page and others but the Home Page?
Hello, Brandguru,
Thank you for contacting us and for using XStore.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
We value your business and look forward to continuing to provide you with exceptional service and support.
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The 8Theme Team
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Where is the “Xstore Sticky Content “for Column now? There is only container and sub-container without “Xstore Sticky Content in advanced tab.
Hello tianxialuyalu,
Thank you for reaching out to us. To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello,
I imported the Beauty and Cosmetics demo, and I’m trying to remove the category from the product view.
https://imgur.com/NJ6nir6I’ve already gone to Products Design and unchecked the option, but the category remains.
https://imgur.com/WtM0m9uIs there another place I’m not aware of?
Hello, Ajotta,
Thank you for contacting us and for using XStore.
Please go to XStore Builders > Products archive > edit template – https://prnt.sc/MkGmni86uDoO https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor
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Hello,
Thank you very much for your attention, it worked!
You are the best, I always recommend you to colleagues.
Hello, Ajotta,
You’re welcome!
You can leave 5 stars rating for our theme in your account https://themeforest.net/downloads Would be much appreciated.
Thank you sincerely for your ongoing support!
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The 8Theme Team
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How to update the WpBakery Plugin?
Hello, ThemeSurf_TF,
Thank you for contacting us and for using XStore.
Please follow this article – https://xstore.helpscoutdocs.com/article/37-plugins-update
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The 8Theme Team
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Thank you!
Hello, ThemeSurf_TF,
You’re welcome!
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hi is there is any purchase alert notification it means if any other person purchase from website then there is an notification option that person purchase item
Hello, kanishkaceo,
Thank you for being so interested in our theme!
Could you provide an example?
Do you means something like this – https://xstore.helpscoutdocs.com/article/133-fake-sale-popup https://xstore.helpscoutdocs.com/article/138-fake-live-viewing ?
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