6619 comments found.
Hello,
the “load more” Button on Search Result page doesn’t work. Is there an Option the handle the load more Button?
regards
Hello,
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thanks in advance.
Regards
“Fantastic customer support. very responsive and friendly.”
5 star rating from parsaei for Customer Support.
Hello,
Please contact us via author contact form on TF – https://themeforest.net/user/8theme and provide us with your website URL so we can take a closer look.
Regards
Hello. I want to make bigger the logo size in main menu, I have tried make it wider using “logo max width” but it doesnt works.
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thanks in advance.
Regards
Hello where can i delete facebook Login from Theme?
This code:
html lang="de-DE" xmlns:og="http://opengraphprotocol.org/schema/" xmlns:fb="http://www.facebook.com/2008/fbml">
is not got for the new gdpr rules.
1. Issue: it loads not in https 2. Facebook Login save personalized datas
Please help
Regards
Hello,
1) If you want to remove FB login button then go to Theme Options > General > FaceBook login > clear fields
2) After WC plugin update (23 May) we’ll release theme update that will include the fix for that code (code won’t be shown if FB button is disabled). Also, on the registration page you’ll see the notice and links to the privacy policy https://woocommerce.wordpress.com/2018/05/04/woocommerce-3-4-gdpr-features/ Besides according to right to data portability you can get the information from FB, don’t you?
3) These links are outgoing links and should not be https because they do not use https.
Regards
Hello! I would like to hide the image of the breadcrumbs. Example: https://prnt.sc/jilu82
Please !!!
Hello,
Theme Options > General > Breadcrumbs > Breadcrumbs background > Transparent.
Regards
Hello! Thanks for the answer. But it did not.
Please see the link: https://joiarelogio.com.br/temporario/categoria-produto/ana-hickmann/?swoof=1&pa_genero=feminino&really_curr_tax=79-product_cat
Any solution?
Hello! Thanks for the answer. But it did not.
Please see the link: https://joiarelogio.com.br/temporario/categoria-produto/ana-hickmann/?swoof=1&pa_genero=feminino&really_curr_tax=79-product_cat
Any solution?
This image appears when the filter is activated 
Hello,
Please add this code in Theme Options > Styling > Custom css:
.post-type-archive-product .page-heading {
background-image: none;
}
If you have any other questions, I would recommend you to contact us via author contact form on TF https://themeforest.net/user/8theme
Regards
Hello, There is a problem with the quantity on the shop page. We can see the quality on mobile but not on desktop or laptop. see https://prnt.sc/jhzx4e ( moblie https://prnt.sc/jhzy58 ) The website is https://www.livestockbrandingirons.com thank you
Hello,
Do you use CDN? CDN minification causes such issue as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari. You need to disable CDN minification then contact CDN support to fix this problem.
Regards
I think so, for the greenlock
it maybe with godaddy thou
SSL & Security with godaddy i just checked
So he is not on CDN any suggestions? He said he went to update site and a week later client saw the issue.
Hello,
We have checked your site and see that you are using CloudFlare CDN http://prntscr.com/ji18x9 Your issue with q-ty, quick view option etc is related to minification option that is enabled in CDN settings. Please, disable CDN minification.
Regards
Okay thank you
Hello,
You’re welcome!
Regards
”” Is it possible to change colors of a variable product with little images instead of a dropdown list? And maybe show this little images in the Shop overview too and the customer can directly click on the color he wants … ”” I would be very happy with this implementation. I support the implementation of this feature in a future update.
Hello,
I think you are looking something like swatch plugin, for example, https://wordpress.org/plugins/color-or-image-variation-swatches-for-woocommerce/ If you have any other questions, please contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Ise there a fix for the shop sinule product page if the sidebar is long then the description and image part have too long whitespace
Hello,
Theme Options > E-commerce > Single Product Page > Location of product tabs > Next to image.
Regards
Hi, we´re working over 2 years with the theme installed on https://somosinfancia.es, and now we want to change the background image of the header of this page https://somosinfancia.es/diseno-little-curly/ but can´t do this, it doesn´t work, and we put the image like in the other pages http://prntscr.com/jghd2d but it only shows the default image.
Hello,
Please contact us via author contact form on TF – https://themeforest.net/user/8theme and provide temporary wp-admin access so we can take a closer look at your settings.
Regards
Just sended, thanks Rose!!
Hello, I want to install RTL Theme (Red – Default Theme): http://8theme.com/demo/xstore/home-default/?preset=header1
When I click on Import demo content it installs par default theme (redirect me) to this theme: http://8theme.com/demo/xstore/
PS: i cant find it on Example Important themes Examples.
Again, I need help to install RED-DEFAULT THEME, that has a multiple Languages, someone answer me soon as possible
Thanks
Hello,
Please check your topic on our support forum. Let’s continue our conversation there. Thanks in advance.
Regards
Hello, i want to install RTL Theme with demo content and i didnt find it ? i need help
Hello,
Thanks for the comment.
Once you enable site language (Settings > General > Language) that uses RTL orientation your site will enable RTL styles by default no matter what version you installed.
If you need any help with installation, feel free to contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Do not forget to read our documentation – https://xstore.helpscoutdocs.com/category/8-theme-installation
Regards
how can I make a megamenu with cosmetics??
Hello,
Please read our documentation – https://xstore.helpscoutdocs.com/article/27-mega-menu Let us know if you need any assistance via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Thanks!
Hello,
Thank you for using our theme. Feel free to ask if you have any questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
hi!,
how i hide out of stock product in listing?
Thanks.
Hello,
Woocommerce > Settings > Products > Inventory > Out of stock visibility.
Regards
Hi,
I know my support is over, but my client want to use this licence, and i have i problem. When i try to import baby store demo, the header is break. https://prnt.sc/jf1pnl .. I’m using dreamhost.. What can i do? I just install and configure to finish the job.
Hello,
Theme Options > General > Header Settings > Header overlaps the content > Off or Edit page > [8theme] Layout options > Header overlap.
Regards
hello, is your theme supports russian language or it is nessesary to translate it with POedit or special plugin for WP?
Hello,
Thanks for your interest in our template 
You may translate our theme into your language by using Loco Translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation Also, we have the ready partial translation to the Russian language.
Regards
Hi, I want to modify the Shopping cart icon in the GENERAL—->HEADER SETTINGS area. I’m pretty sure this icon is embedded in the Xstore icons somewhere. All I really want to do is add the word “cart” under the icon so i thought replacing that icon with a new one that has the word cart below it is the easiest way to do this. I am not a programmer so can you tell me where this .ico file is located so I can just manually replace it? or if there is a better way? Thanks!
Hello,
Thanks for the comment.
Please submit a topic on out support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
