6619 comments found.
Hello Team! Hope everybody are good!? Tell me, why REMOVED: Option “Show number of cart items on favicon” ? That was a great feature.. no?
Hello,
Thanks for the comment.
The option was removed to speed up the theme.
Regards
OK. You made the right choice then! Thank you.
You’re welcome 
Have a nice day.
Regards
Img link: https://imgur.com/a/5HLiH
Any reason why the product sliders are about the same size? From your site its working well – http://8theme.com/demo/xstore/electronics/product/roboxplorer-multi-terrain-robotic/
Large focused image on the top while a list of small gallery images at the bottom.
Could it be I need to purchase a premium subscription for revolution slider?
Hello,
Please set 4 in Theme Options > E-commerce > Single Product Page > Number of slides per view.
Regards
Hi, I activated the theme in a web that I´m not going to use it. Is it possible to deactive so I can use the license in other web? Thank you
How to change this line? We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself!
I tried to edit it in the child theme, in the shop ecommerce settings but it does not work.
Hello,
Theme Options > E-commerce > Shop > Text for empty cart.
Regards
Sorry but while changing this setting the result does not change
Hello,
Please, submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
“Exceptional theme supported by more documentation than most other themes. I absolutely love how easy and beautiful this theme is. I had no issues at all with any aspect of this theme and I am a beginner. Thanks to the author for the many hours spent creating this masterpiece.”
5 star rating from aussiesj for Design Quality.
Hi, we have installed theme here http://ericantigaud.abouthotelier.gr/ but the “add to cart” button is missing from the product’s page, see this product for example http://ericantigaud.abouthotelier.gr/product/%CF%86%CE%BF%CF%8D%CF%83%CF%84%CE%B1/
Hello,
You need to disable “Just Catalog” in Theme Options > E-commerce > Shop.
Regards
Thanks
You’re welcome!
Regards
Hi
Im trying to create an example for the electronics store but I cant get the whole menu imported from the dummy content. Will you be able to help me with that or send me the demo package so i can import everything which is on the electronics store?
My example website www.utekappliances.com
Many thanks
Hello,
Yes, sure. We have sent you email with import files and instructions.
Regards
Thanks for your help and prompt reply. Will you be able to reset my license?
Hello,
You’re welcome
Yes, try to activate theme now, but note that 1 license can be used for the 1 dev domain and 1 live domain. Please keep in mind that you can use our theme license for 1 end product only. To activate theme on new site you need to deactivate it on old one via Theme Options. Read more – https://themeforest.net/licenses/standard
Regards
Hi,
there is something wrong at social sharing section on some product page..https://cl.ly/3l3C273D1d1V It is shown sometimes..not always.
tnx
Hello,
Did you make changes in template files? If you use child theme, check if the problem persists with the patent theme. Contact us via author contact form or support forum and provide temporary wp-admin and FTP access so we could check the problem more deeply.
Regards
I found out the issue. It happens just with Amazon products (imported through woozone) that have the title that ends with square bracket “]”. Check it out please..
Hello,
It can be the reason, looks like that symbol breaks the shortcode. Try to replace ] char by HTML character code ] Let me know about results.
Regards
Yeah it works.. the issue disappear. The problem is that with Woozone plugin I’ve imported a lot of products and many have title ending with square bracket..
Hello,
I see. WordPress use that character for the end of shortcodes. That’s why when you use it in title it breaks the layout. To avoid it you should use HTML code. The same situation with ’ character.
Regards
Hello,
I can’t activate my xstore theme. “You have reached activation number limit.”
Hello,
Contact us via author contact form and provide your purchase code. We’ll check your limit.
Regards
I am interested in buying the theme. Is it possible to leave the menu fixed when scrolling?
Hello,
Thanks for your interest in our template
Our theme has 2 types of fixed header: Smart – http://8theme.com/demo/xstore/2/plumbing/ and Fixed – http://8theme.com/demo/xstore/
Regards
One more question. Is it possible to insert icons in the menu?
TksHello,
You can use either fontawesome icons like here http://prntscr.com/j54iq4 http://8theme.com/demo/xstore/wedding/ or images http://prntscr.com/j54iya http://8theme.com/demo/xstore/animals/
There is options in menu settings http://prntscr.com/j54jaa
Regards
“Aside from being an amazing theme with tons of customization options, the level of support and response time is incredible. I’d highly recommend this theme just because of the support. Between the live chat, support forum and ThemeForest comments, 8theme’s deserves 5 stars for customer service. Great job support theme. Rose, Olga and everyone else knows their stuff!”
5 star rating from thisisbolo for Customer Support.
Hi! A pre purchase question – does this theme support Russian language? If yes, should I do manual translation of several phrases after translation or automatic translation is good enough? Thanks!
Hello,
Thanks for your interest in our template
You may translate our theme into your language by using Loco Translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation Also, we have the ready partial translation to the Russian language.
Regards
Hi there, before the sale; I can’t open the ebook app demo on my phone? Also do you have a marketplace capability? And what features does the ebook store have?
Hello,
Thank you for your attention to our theme!
Do you mean our Books demo http://8theme.com/demo/xstore/books ?
XStore theme is compatible with WC Marketplace plugin, Vendors plugin https://woocommerce.com/products/product-vendors/ and Dokan plugin.
Regards
Hi,
I’ve got an issue with “recently viewed products” widget.
When I search a product (not ajax search) and I get the search page with all the products I’ve searched for, on the sidebar I see the last product replicated for the number of products to show. I should see all the recent products viewed instead the same last product replicated.. https://cl.ly/3t44340x310Q
The same issue happens with “8theme product widget”.
Let me know please.
tnx
Hello,
Thanks for the comment. I’ve passed this problem to our developers. It will be fixed in one of next theme updates.
Regards
please will you reset my licence so i can use it with a new domain.
Hello,
Please try to activate theme now.
Note that 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. To activate theme on new site you need to deactivate it on old one via Theme Options. Read more – https://themeforest.net/licenses/standard
Regards
please will you reset my licence so i can use it with a new domain, again. I actived in dev test, but i transfer files, i have the code activation again.
Hello,
Please try to activate theme now.
Regards
Hi! Where can i change the social metadata in the theme?
Hello,
Sorry, but your question is a bit unclear for me. Please describe it in more details. Thanks in advance.
Regards
Hello Rose! where can I send you a screenshot?
Hello,
Provide here link to your screenshot.
Regards
Xstore Theme will not activate properly. I have attempted upload of the parent and child themes using both .zip file thru WP dashboard/Theme and thru FTP. Both result is HTTP 500 error when I try to Live Preview or Activate. My server is configured properly and I have checked all the usual suspects (.htaccess error, plugin etc…) to no avail. Please advise.
Hello,
Please check all the server requirements -https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements Also, create a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
Server requirements are correct. What now?
Hello,
Please, create topic here https://www.8theme.com/forums/xstore-wordpress-support-forum/ provide us temporary admin panel and FTP access to your site and we’ll help you with theme installation.
Regards
Hello I have a Pre-Purchase question. I want to built multi vendor website using this theme, and I would like to know if this theme is compatible specifically with WC marketplace WC marketplace plugin,
Thanks
Hello,
Thanks for the interest in our template.
Our theme is fully compatible with this Vendors plugin: https://woocommerce.com/products/product-vendors/ (plugin does not come bundled with theme). Here you may check demo where this plugin is activated http://8theme.com/demo/xstore/jewellery/ but you can use this plugin with any version.
You may contact us via Live chat to get quick assistance: http://8theme.com/demo/xstore/previews/?preset=previews
Regards
