I noticed another problem after update. I am using Visual Composer for blog post. In previous version I set this parameter http://c2n.me/3llbA9A.png and got right width of the main column. Now VC stretches column and in result there is scrolling on the same page http://c2n.me/3llbXBB.png

How to get rid of it? Thanks.

The link to the post is http://kalium.zzkk.ru/2015/07/my-cloud-services/

I’ve just replied to your other thread regarding this issue, please email us your ftp+wp credentials so I will check how to fix it. Do not forget to include the issue description in the email

Arlind

Hi W,

1— I talked with Arlind (our backend Developer) and he said that he is aware of this, and that happen only on the first load for the new users, and that happen only on the sticky menu, because the script is loaded when the page finishes loading, and on the next reloads it will save that on the browser cache.

2— You must go to VC, and choose to remove left border on “Stalk Me” section on the mobile layout.

Kind Regards,
—Ylli

Thanks Ylli, all good on this end! Take care.

Hi willstuff123,

Very glad to hear that

It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, if you don’t know how just open this link

—Ylli

Ok, apparently solved after updating the other plugins !

Hi Pietro,

Glad to hear that

Kind Regards,
—Ylli

You’re welcome

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
Art

Will do!

Hi nelsonshimada,

Thank you very much for your kind words on the review

Kind Regards,
—Ylli

Hi Reg

There are plugins for Visual Composer that allow to create specific carousels but I am not sure how they work with Kalium. Also LayerSlider is fine if you want to use it.

Can you please illustrate how this happens in iPad? I cannot figure out what is wrong with the menu, we have fixed some of menu issues in ipad with 1.4.1 update.

Arlind

Dear Arlind,

Thank you… finally I changed the design for this page, now I have several images in a Mansory grid media here (http://reperages-design.com/wordpress/?page_id=4405), I would like the images are fixed (not clickable, I don’t want the link and the new window to “SHARE YOUR THOUGHTS” Maybe there is a better way to create a Mansory (in a page) with a short presentation? (I tried with Mansory portfolio but failed to understand how to add images)

Cheers!

Hi LeBras,

Can you please add the code below to Custom CSS

.vc_gitem-zone {
    pointer-events: none;
    cursor: default;
}

Kind Regards,
—Ylli

Hi raphaeldjazz,

1. Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

2. If you are talking about Google Analytics, you can paste your GA code on the Laborator > Theme Options > Footer > Custom Javascript box.

Kind Regards,
—Ylli

Hi wrathyimp,

For sure that this is possible

Kind Regards,
—Ylli

Hi kaberson,

Can you please check what version of ET are you using?

Kind Regards,
—Ylli

Hi Ylli,

I’m using version: 1.7.3

Hi kaberson,

This is very interesting problem, you are the first user that is reporting this. Can you please send us your WP and FTP credentials on email, and we will try to check and find what is causing this.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Kind Regards,
—Ylli

To be more precise, the installation fails for: main demo > wordpress content media files & woocommerce files

Here is my ini: [PHP] engine = On short_open_tag = On date.timezone = “Europe/Berlin” precision = 14 y2k_compliance = Off output_buffering = Off output_handler = unserialize_callback_func = zlib.output_compression = implicit_flush = Off allow_call_time_pass_reference = On safe_mode = Off safe_mode_gid = safe_mode_include_dir = safe_mode_exec_dir = safe_mode_allowed_env_vars = “PHP_” safe_mode_protected_env_vars = “LD_LIBRARY_PATH” disable_functions = highlight.string = ”#CC0000” highlight.comment = ”#FF9900” highlight.keyword = ”#006600” highlight.bg = ”#FFFFFF” highlight.default = ”#0000CC” highlight.html = ”#000000” expose_php = On max_execution_time = 360 memory_limit = 256M error_reporting = 32759 display_startup_errors = track_errors = Off variables_order = “EGPCS” register_argc_argv = On post_max_size = 256M gpc_order = “GPC” magic_quotes_runtime = Off magic_quotes_sybase = Off default_mimetype = “text/html” doc_root = user_dir = enable_dl = On file_uploads = 1 allow_url_include = 0 asp_tags = On allow_url_fopen = Off display_errors = On log_errors = Off error_log = register_globals = Off magic_quotes_gpc = On auto_prepend_file = auto_append_file = include_path = ”.:/usr/local/lib/php” upload_max_filesize = 200M extension_dir = ”./” zend_optimizer.enable_loader = On zend_optimizer.optimization_level = 15 zend_extension = ”/usr/local/php5/ZendOptimizer.so”

[mail function] SMTP = “localhost” sendmail_from = “me@localhost.com”

[SQL] sql.safe_mode = Off

[ODBC] odbc.allow_persistent = 1 odbc.check_persistent = 1 odbc.max_persistent = -1 odbc.max_links = -1 odbc.defaultlrl = 4096 odbc.defaultbinmode = 1

[MySQL] mysql.allow_persistent = Off mysql.max_persistent = -1 mysql.max_links = -1 mysql.default_port = mysql.default_socket = mysql.default_host = mysql.default_user = mysql.default_password =

[PostgresSQL] pgsql.allow_persistent = On pgsql.auto_reset_persistent = pgsql.max_persistent = -1 pgsql.max_links = -1

[bcmath] bcmath.scale = 0

[Session] session.serialize_handler = “php” session.gc_probability = 1 session.referer_check = session.entropy_length = 0 session.entropy_file = session.cache_limiter = “nocache” session.cache_expire = 180 session.use_trans_sid = 1 url_rewriter.tags = “a=href,area=href,frame=src,input=src,form=fakeentry” session.save_handler = “files” session.save_path = ”/tmp” session.use_cookies = On session.name = “PHPSESSID” session.auto_start = Off session.cookie_lifetime = 0 session.cookie_path = ”/” session.cookie_domain = session.gc_maxlifetime = 1440

Hi there,

We have released Kalium 1.4.1 recently

Can you please download theme again, and try to install it, you should not have problems.

To make it easier for you we have made some videos that can help you Getting Started

Kind Regards,
Art

Hi Martin,

Can you please go to Appearance > Install plugins, to update all your premium plugins to the latest version that we support.

That will fix your problems

Kind Regards,
—Ylli

Hi Ylli,

awesome, like everytime you helped me fast and great out of my selfmade trouble

Thanks so much!

All the best! Martin

Hi Martin,

Glad to hear that the site is now up and running

Kind Regards,
—Ylli

Hi there,

You can create a new class or just replace the “block” class but remember that you need to add !important rule to overwrite the values.

Kind Regards,
Art

Sorry but I do not understand what you mean by “replace the block class.”

I have tried adding:

”.auto-type-element {

font-size: 70px;

font-family: “Inconsolata”, cursive !important;

line-height: 90px;”

But it does not work. Obviously I am not doing something right, but I do not know what.

Hi AllenAyler,

It looks that you have added wrong code, I added this code to your Custom CSS:

.auto-type-element h1 {
    font-size: 70px !important;
    font-family: 'Inconsolata' !important;
    line-height: 90px !important;
}

.auto-type-element span.block {
    background: #000 !important;
    color: #fff !important;
    padding: 5px 10px !important;
}

and it works now

Kind Regards,
—Ylli

Hi hanna8523,

I’m afraid that i can’t understand your question, can you please be more specific?

Kind Regards,
—Ylli

Hi there,

We’re sorry about this, it seems that we have missed this and it will be fixed immediately in the next theme update, we’re sorry about it.

Arlind

Hi Dominique,

We’re sorry for missing your question, I replied your other comment, the Photography demo will be available soon but we don’t have any ETA on this.

Arlind

Hi everycoast,

I just checked the link that you have send us and your *bug that you’re describing is not happening to us on Firefox or Safari, can you please check it, maybe that appears only on the first load of the page.

Kind Regards,
—Ylli

Yes, it happens repeatedly.

But I am more concerned about my initial issue, in my first comment. Can you please address that?

Should I email support directly? Thanks

Hi there,

Is this issue happening in your iPad or any device or only when resizing the viewport, the problem is that you only get this problem once and then it doesn’t appear again.

If you’re not experiencing this in the iPad then you don’t have to worry about it appearing in the desktop devices.

Kind Regards,
Art

Hi bruno_medeiros, we have just replied to your email, and the problem is now fixed.

P.S: Great site and great projects

P.P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
—Ylli

-

Thank you Five stars for your work.

Thank you very much Bruno

Kind Regards,
—Ylli

Hi there,

There is no option for subtitles in portfolio items, you can only show the portfolio categories below the title.

Kind Regards,
Art

It is not necessary below the title, is possible inside the portfolio items as TEAM page items? Above the title, or in other place?

Hi there,

As I said above, the portfolio item shortcode does not let us tweat too much with it.

Kind Regards,
Art

Sorry, Not just the color, but the replace with a different image.

Hi there,

Unfortunately this is not possible, the burger menu cannot be changed as it is built with many elements and not just a single one, maybe in the near future we will add this option to choose between the icons.

Arlind

Hi JPE,

Can you please send us your WP credentials, and we will check that for you

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Kind Regards,
—Ylli

Sorry but I did’nt install the new version theme on line just on local but is the same problem that pganastassopoulos and yougeen customers (comments page 48)

Hi JPE,

Go to Revolution Slider see which slider you’re using and click on Slider Settings, there scroll down and open the Custom JavaScript and paste this:

jQuery(document).ready(function(){
  jQuery(window).resize();
});

Kind Regards,
—Ylli

Never mind guys, it changed the Header Spacing to 0.

Glad you fixed it, and thanks for sharing it with us.

Arlind