8337 comments found.
Is there any way to change the little image with a cross on the placeholder in team’s page ?
It look like a missing image 
You can find that image on this path “kalium/assets/images/icons/missing-pic.png”
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Kind Regards,
—Ylli
Hi Team, here is my website :http://guntherkleinert.de/projekte/palazzo-mocenigo/ It seems that in the sliders I lost my left arrow somehow.. how can I get it back ? Thanks for your help. Kind regards Gunther
Hi Gunther,
Can you please add the code below to Custom CSS
.slick-slider .slick-next, .slick-slider .slick-prev {
z-index: 1 !important;;
}
Kind Regards,
—Ylli
Wow Ylli , Thank you so much for that ! it s back again :))) Have a nice weekend ahead !
Glad to hear that
Have a nice weekend 
—Ylli
Snazzy Maps can be applied in South Korea? I want Snazzy Maps to be serviced only in Korea..
Hi iambb,
Today we will push an update to Kalium that will fix Snazzy Maps styling issues
Kind Regards,
—Ylli
Hi iambb,
We investigated this issue further and found this response from the Snazzy Maps representatives, https://www.facebook.com/SnazzyMaps/posts/450149648490701
This is very weird, and this is the first time i hear this. Strange.
Kind Regards,
—Ylli
Please help : I have some problem, after update to 1.5 and following error : Fatal error: Call to undefined function vc_map_get_attributes() in /home/project189/public_html/wp-content/themes/kalium/vc_templates/vc_row.php on line 21
my website : www.project189bkk.org
Hi nurdinsaiful,
Please go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support. Specially update Visual Composer, and your problem will be fixed
Kind Regards,
—Ylli
Hello again! After update to 1.5 following error: Fatal error: Call to undefined function vc_map_get_attributes() in /homepages/37/d296112962/htdocs/bmp/wp-content/themes/kalium/vc_templates/vc_row.php on line 21
Okay solved the problem with the Updates … very hard to find and sometimes the updater does not work fine but finally all updated! But now i have the problem with my revolution slider and the animated mouse … it isn´t centered under my name … it is beside the logo on left top of the page: www.bestmadepixels.com
Hi there,
Revolution Slider has mad very big changes on the version 5 that they released last week, and some thing need to change by the user, so please go to that slide and try to center the mouse from their settings.
Kind Regards,
—Ylli
It would appear that this theme automatically adds the site tilte to the beginning of blog post page titles. Is that correct? If so, how do I prevent it from doing that?
Hi thrsn,
We will push a new update today with this fix
Kind Regards,
—Ylli
Hi, you said “HTML files are included if you want to use it as a plain html.” but i cant find them..where are the plain HTML’s? could you send me? tsdln77@gmail.com
Hi tsdln,
We don’t have HTML files of Kalium, we searched if anyone from us has replied to you about this and we didn’t find any comment.
Also on item page we haven’t written that http://drops.laborator.co/1jRgt
Kind Regards,
—Ylli
Hi tsdln,
This was a mistake from Art, i’m sorry but we don’t have HTML files, because we developed from HTML straight to PHP and WP theme.
Hope for your understanding
Kind Regards,
—Ylli
Hi team and users
About two weeks ago Ylli helped me with my password request. Unfortunately the change of the page.php and kalium.css file did not help. I just can’t password protect my blog (I mean the whole blog as a page/archive of all single blog posts).
But I have to say it again: I’m almost sure this is not your problem. I just can’t believe that wordpress is simply not capable to password protect the blog! In my opinion this is really annoying. To make it clear: I don’t want visibility to be “private” since this means that users must sign in to a wordpress account. What I need is, well… a password protection which is offered in the visibility settings – but it doesn’t work. Does anybody have a solution for this, nevertheless?
Thanks to you all,
Andi
Edit: the help came from Arlind. But I know that Ylli does a bloody good job as well!
Hi Andi,
Glad to hear that the problem is fixed now
Kind Regards,
—Ylli
Hi Ylli
No, it isn’t
Andi
Hi Andi,
Pleas go to Blog page and follow this procedure:
Kind Regards,
—Ylli
Really kind of you, Ylli – I’ve tried that several times and cleaned cache and cookies – no success. Also, I’ve uploaded the files you sent two weeks ago (page.php, kalium.css) after every theme’s update.
Andi
Hi Andi,
It looks like when the Posts Page is set to Blog on Reading List, Wordpress doesn’t allow password protection.
So if you want to password protect Blog you need to do this method as in the image:
Kind Regards,
—Ylli
Ah, that’s a step forward, Ylli! The password request appears. But once the password is entered, I only see “Protected: Blog”. The posts are invisible. I suppose that’s the case because the blog page isn’t selected anymore. So I think we cannot solve this problem.
Thanks for your support anyway!
Andi
Hi Andi,
Thanks for the details, we will check this again when we are back from vocation
Kind Regards,
—Ylli
Hi Ylli – if you should manage to bring this issue to work… that’ll be more than great. Nice holidays to the whole team!
Andi
HI Andi,
We will recheck if there is anything that we can do there, or it’s Wordpress issue.
Thank you very much
Kind Regards,
—Ylli
Hello!
Just a thing, I am sure it’s just a snippet of CSS:
I created a new page with the portfolio template. I wrote some lines as description. Now these lines bring the Portfolio Filter items to build a second row like you can see here:
http://www.martin-schulz.photography/portfoliopage/Could you help me out with this, I would like to have the filter items displayed in one line, also I use a description.
Btw. is it right that if I delete the portfolio item which I imported and create a new one with the permalink “portfolio” it takes all the theme options and the text which I can write in the theme options? Only if I chose another permalink name I can choose all the custom settings like “custoim query”, etc?
Thanks a lot again!
All the best! Martin
Hi Martin,
Can you please add the code below to Custom CSS
.product-filter ul li {
margin-left: 10px !important;
}
2. This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developer Arlind or Art can help you with this, but they took the vacation and they will be back on 24 August.
When they come back, just reply to this thread and you will make sure Arlind or Art will see your comment.
Hope for your understanding
Kind Regards,
—Ylli
That worked perfect for me as everytime!
Thanks so much Ylli!
All the BEst! Martin
Glad to hear that Martin
Kind Regards,
—Ylli
Hi, I use the Standard menu but I have an issue : I chose the sticky menu and selected the black color for the menu. When I go to a page the menu is black, but when I scroll down and then scroll up to the top of the page, the menu is colored with #00b19e. I changed the style (and there is no more #00b19e in my style) so I don’t know where it comes from.
Thank you and best regards,
Olivier
Hi Olivier,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Here is my site URL : http://s224711824.onlinehome.fr/
The issue isn’t visible on the homepage because I put the menu in white, but any other page (with a black menu) has this problem
Hi olivierdeneo,
You are using an old version of our theme (1.4.5) and the latest version for the moment is (1.5.1), please update theme first.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind Regards,
—Ylli
I updated the theme. But my issue is still there.
Best regards, Olivier
Hi Oliver,
Can you please add the code below to Custom CSS
.main-header.menu-type-standard-menu .standard-menu-container div.menu>ul>li>a, .main-header.menu-type-standard-menu .standard-menu-container ul.menu>li>a {
color: #000 !important;
}
.main-header.menu-type-standard-menu .standard-menu-container div.menu>ul>li>a:after, .main-header.menu-type-standard-menu .standard-menu-container ul.menu>li>a:after {
background-color: #000 !important;
}
It will do the trick
Kind Regards,
—Ylli
It works ! Perfect !
Thank you and best regards,
Olivier
My products show in a square box. Your products show in a tall box. My products show in a light gray box. Your products show in a dark gray box.
I bought your theme based on the demo, and I still prefer the demo. How do I make it look alike?
My product boxes: http://sommerdenmark.com/product-category/herreure/ Your product boxes: http://demo.kaliumtheme.com/shop/shop/?shop-catalog-layout=transparent-bg
Thank you.
Hi mikkelsl,
Can you disable Coming Soon mode until we check your problem please?
Kind Regards,
—Ylli
Hi! Is it possible to use a Custom Post Type for the VC element “Portfolio Masonry”? When selecting a Portfolio Item for the Masonry, I can only use a Portfolio Post. How can I adjust it to use my own Custom Post Type for this VC element? I am aware I can use the other Masonry elements to display my CPTs, but I like the Grid Maker of the Portfolio Masonry.
Thank you in advance!
Hi WPthemes2013,
This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developer Arlind or Art can help you with this, but they took the vacation and they will be back on 24 August.
When they come back, just reply to this thread and you will make sure Arlind or Art will see your comment.
Hope for your understanding
Kind Regards,
—Ylli
Hi there,
Thank you for the quick update yesterday. You have 5* from me already.
Here’s 2 more bugs you might want to address with your next update:
1. http://www.mumtreats.com/product/may-2015-mumtreats-subscription-box/ – Using sticky description will mess the page on page scroll when you have the browser window bigger than the description. Try several scrolls on the page with different browser window heights and you’ll understand what I mean. But on another page, where more than one product image available, everything is ok. (http://www.mumtreats.com/product/july-2015-my-little-one-by-mumtreats/ ).
2. On the checkout page, when delivering only to one country, the country field in the billing and shipping address looks odd. You can try it on my website too.
Hi atelierul,
1— That is happening because page has too much description and the script will confuse. That sticky description is only when you have small text.
2— I can’t see any odd thing there, can you please make a screenshot of that “problem” and send us the link of screenshot?
Kind Regards,
—Ylli
Hi, I’ve previously installed the Main demo but would like to change to Freelancer. I see that you recommend only installing one demo- is there a way to get around it? Thanks.
Hi melodysiu,
You can do that but the pages may appear twice or things can’t do that well.
You can backup your site first, and then try this
Kind Regards,
—Ylli
I want Subtle Grayscale map.
https://snazzymaps.com/style/15/subtle-grayscale
why not?
my site : http://greydimension.cafe24.com/?page_id=4005
Thank you in advance.
Hmmm, that seems strange.
Can you send us your login credentials via e-mail.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
Art
I sent a mail to my login information.
Hi iambb,
We are trying to fix your problem, so we will reply to your email.
Kind Regards,
—Ylli
Hi,
I want to add revolution slider in an article in my blog instead of the image hero that is in the” class: single-blog-holder” .. How can I do that? Thank you
p.s : revolution slider shortcode not work in post blolg 
?
Hi blueness,
Can you please tell us what version of Kalium you are using, the latest version is 1.5.
Also make sure that you have Revolution Slider v5.0.3 installed.
Kind Regards,
—Ylli
Hi Ylli,
Thank you for your prompt response! Yes I installed the latest update of the theme Kalium v1.5 of course with the update includes plugins (Revolution Slider v5.0.3..).
All the best,
Claire.
Hi blueness,
This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developer Arlind or Art can help you with this, but they took the vacation and they will be back on 24 August.
When they come back, just reply to this thread and you will make sure Arlind or Art will see your comment.
Hope for your understanding
Kind Regards,
—Ylli
Hi. Congratulations for the theme! Here is my issue: since I’m using a coloured background, i’d like to use pngs files as portfolio images, so that i will be able change the theme bg in the future without reworking them. It works in the portfolio item pages, but the thumbnails (featured images) are created with a black background. Is there a solution to this or do I have to pick my background colour once and forever and upload jpgs? Thank you in advance.
Hi elenabooh,
Can you please write us your site URL where this issue appears here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Hi, thank you for the quick reply. Yes of course, my url is www.elenaleoni.it (very early stage) I’m going to take off the Coming soon mode right now, so you can see: the black item is the png (with transparent background) one, the others are jpgs.
Another question – if I may ask – is: it is possible to have categories that don’t show up in the portfolio menu? I.e. if I have a category with just 2 items i would like not to have a dedicated menu voice, but I’d still like to see the two items come together by clicking on their category in the overlay.
Thanks again, best regards Elene
OMG the png has a white bg now, not black anymore. don’t know how this is happening…
Hi elenabooh,
So it’s ok now?
Kind Regards,
—Ylli
Unfortunately no, I actually would like it to conserve its transparency – in order to show the bg colour. Many thanks again
Elena
(partially) Solved The png thumbnail inherits the footer color!... iI try to explain better: the png has a transparent bg but when it becomes a thumbnail, the footer color appears underneath. I’ll make it neon yellow so you can see it. ... It could be ok as long as i assign the footer the same color of my theme background, which I’d rather not, but it’s ok if we don’t find a better solution. Thanks again Elena
Hi Elena,
This is the code to change only the color of the footer.
Can you please add the code below to Custom CSS
.footer-bottom {
background-color: cyan !important;
}
- then change cyan to the color you prefer
Kind Regards,
—Ylli
Thank you for the great support, it works!
... I have another question, if I may ask. Is there a way I can edit the portfolio menu? It seems to automatically build from portfolio categories. It is possible not to make a category appear? Or maybe not to show the menu at all? I.e. I have a category with just two items, so I would like them to appear next to each other when i click on the hover category, but I would’n want to give them a dedicated menu item.
I do love your theme, kind regards Elena
Regarding the previous question: figured out how to completely hide the categories by going through your previous answers
.product-filter { display: none; }
But what if I want to hide only some categories?
Thanks again elena
Hi elena,
You can remove all, or leave all as they are, they can’t be removed separately.
Kind Regards,
—Ylli
Thank you but… how? Could you maybe please help with a css thing since I don’t see a hide option in the Portfolio Categories > edit? (I already searched the comments with no result) thanks a lot, elena
Hi elenabooh,
This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developers Arlind or Art can help you with this, but they took the vacation and they will be back on 24 August.
When they come back, just reply to this thread and you will make sure Arlind or Art will see your comment.
Hope for your understanding
Kind Regards,
—Ylli
Of course I understand. Happy vacation to Art and Arlind
Thank you
elena
Thank you Elana.
Kind Regards,
—Ylli
Hi. I am having an issue with my website’s portfolio page. The page is split between a column of text links and portfolio thumbnails (row of 4). I added new text today to the text links column and this is apparently making the portfolio thumbnails disappear. My website is www.tobinarchitecture.com and the page I’m referring to is Projects. Please let me know what I can do so that I can prevent this issue from happening
Hi tobinarch,
You are using an old version of our theme (1.3) and the latest version for the moment is (1.5), please update theme first.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind Regards,
—Ylli
Hi, I am having problems with my revolutions slider on the homepage. There is a white space above the slider. I don’t know why this is.
the website is ; www.cynthiaola.com
Thanks
Hi najienka,
You are using an old version of our theme (1.4.5) and the latest version for the moment is (1.5), please update theme first.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
We won’t be able to provide support for outdated versions.
We want you to experience the best we have to offer while keeping your site safe.
Staying updated is the way to do it!
Kind Regards,
—Ylli
I have updated my theme but it is still the same
do i need to buy the premium plugins separately ?
Hi najienka,
Can you please add the code below to Custom CSS
body.home .vc_custom_1427325710553 {
padding-top: 0px !important;
padding-bottom: 0px !important;
}
Revolution Slider don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of VC included, and customers don’t need to worry about that,
You never need to buy any premium plugins that comes with our theme
Kind Regards,
—Ylli
THAT WORKED! so excited. You’re a life saver, Thanks
I have just done that. Thanks
Thank you very much, appreciate that
Kind Regards,
—Ylli
Thank you very much, appreciate that
Kind Regards,
—Ylli
so i use easy google fonts and when i create a font customization it allows me to change the style and size but will not allow me to change the color. how do i go about doing this?
Hi Nieperonline,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
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