Hey,

as you see, there is no “Purchased” label next to your nickname what means you did never purchased this theme. Because support is for our customers only, we can’t help you unfortunately.

Thanks for understanding!

Hey,

the footer on this demo is hidden by custom css under Theme options > Custom CSS & JS > Custom CSS section:

#Footer {
    display: none;
}

So please remove above line and footer will appear.

Thanks for choosing Be

Hey,

if you did not made any changes in theme files, then you won’t lose anything of course because all settings from muffin options or builder are stored in database. But if you changed theme files, then you should remember where you did them because after updated, fill will be overwritten by original theme files. More details about theme update you can read on support forum.

Thanks for choosing Be

Hey,

please send us private message with access to the dashboard of your site via contact form in the right bottom corner at http://themeforest.net/user/muffingroup/ and we’ll check where the problem is.

Thanks!

Done Thank you.

Hey,

we did never tested this theme with Bablic plugin so we do not know if it works or not. The only multilingual plugin that was tested with theme, is WPML.

Thanks for your interest in Be

Hi Gary,

as you can see on http://pasteboard.co/2FhuVFAC.png this is a padding which you set for that section

Thanks!

Hey,

what kind of verification you mean? Please explain because we are not sure what you are talking about.

Thanks!

yes sure, I need to verify the property of my website in Search Console and Pinterest but I cannot put the meta tag to my home page.

We are still not sure what kind of meta tag you want to paste, but if you are talking about header section, then you need to add this tag under includes/header-top-area.php file.

Hi,

if you do not see some demos or options, it means you don’t have recent theme version installed and you should update theme asap. More details about this you can read on support forum.

Thanks

Hi,

as you see, there is no “Purchased” label next to your nickname, what means you did never bought this theme. And because support is for our customers only, we can’t help you unfortunately.

Thanks for understanding!

Hey,

to do what you ask for, must be rebuilt whole header what obviously can not be done. But we can help you to decrease this space (change padding and margin between those elements). In this case, please use below css code:

@media only screen and (max-width: 479px) {
    #Top_bar .top_bar_right { height: 30px !important; }
    #Top_bar .logo #logo { padding: 5px 42px 0 !important; }
    #Top_bar #logo { height: 80px !important; } 
}

Thanks for choosing Be

Hi Yannick,

we do not have such option unfortunately. It is not possible to display larger image in lightbox only after the click.

Thanks

Hey,

we tested theme with WooCommerce 2.4.x and everything is ok. Information about compatibility with latest WooCommerce version will be added with next update.

Thanks

Hey,

they were made with standard html tags. Please take a look into documentation (CTRL+F and look for 14) Lists) section. There we explained what are the tags exactly to create those lists.

Thanks

Sorry but who said like that? Sounds like you did not spoke with us definitely. We asked what is the problem exactly but you did not replied on our question so how can we know what you are talking about? We’ll be able to help you only if you will give us more details about the problem.

sorry, my server support said that. the problem is a great slowness in opening the site.

Ohh, ok so it was your server admin. We understand now everything. So tell us now where in the database this problem exactly is so we can have a look on it? We know how the server admins could be and that’s why we ask about this. Many servers are shared between too many users so accounts are strongly limited and this is the reason why admin says it’s because of plugin, theme, database or something completely else. Also please tell us how they said it’s because of database? We would like to understand their thinking and want to compare what they say with what is in the code. Our theme was created in accordance to WP API and we are sure that everything is fine with database. Please also notice, that you can not compare our theme with other (default) wp themes that are poor in options and features because it impossible.

However, because we know very well how some servers may be limited we got some suggestions:

1. Please install and set up W3Total Cache plugin.

2. Use static.css instead of dynamic styles.

3. Use CDN service like MaxCDN.

Hope our suggestions will help you a lot

Hi Gary,

to make all these changes, you need to use below css:

#Footer .widgets_wrapper { padding: 0 !important; }
#Footer .footer_copy { padding: 0 !important; }
.footer-copy-center #Footer .footer_copy { background: transparent !important; }

Thanks for choosing Be

Brilliant. Thank you

You’re welcome

Hey,

under Theme options > Custom CSS & JS > Custom CSS section you got css responsible for removing footer:

#Footer{ display: none; }

Thanks for choosing Be

Where?

Okay, I found. It’s not user friendly… I set the website in general settings, the page and plus I need to set section too? It’s more logical if I need to set differently, not if is the same for everything…

This is what a lot of our users expect and that’s why this was made that way. A lot of users want to create different sections per pages and this is the reason why this option can be set for every section.

Anyway we’re glad to hear that you found it

Hi,

please provide the url to page where you want to do this and we’ll have a look on it.

P.S. Because you post a lot of questions in comments section that may help other users as well, we appreciate if you can use support forum for future questions.

Thanks!

I can only get the video-background underneath, as you can see now. I want it to be as in the demo. And also, where is that green background? Can you send it to jonas.preisler@gmail.com or link to it? It’s not in my Media Library.

Hi,

this video at the top comes with Revolution Slier. To get the same video, you must import demo slider which is included into theme package. More details about this you can read on support forum. But to get this green background pattern click here.

Thanks for choosing Be

Hi,

to remove these details, please use below css:

.single-portfolio .post-meta .author-date { display: none !important; }
.single-portfolio .project-description { display: none !important; }

Thanks!

Thanks!

You’re welcome!