26722 comments found.
Hi, Just updated the theme and I am getting this Fatal error: Call to undefined function vc_map_get_attributes() in /home/c2020da2/public_html/www.2020da.com/wp-content/themes/bridge/vc_templates/vc_column_text.php on line 13
Hi,
We just submitted new version which fixes bug with Bridge 7.6 and older version of Visual Composer. I hope it will be approved soon 
Qode
I just ran the update on my site…now getting this error: Fatal error: Call to undefined function vc_map_get_attributes() in /home/crumpkwash/public_html/wp-content/themes/bridge/vc_templates/vc_column_text.php on line 13
Hi,
You need to update Visual Composer plugin also. We have provided latest version of VC plugin with the theme, you need to deactivate current one, delete it, and install the new one.
Qode
Where do I find the latest version of the VC plugin? I don’t see it in the theme’s plugins folder
Where do I find the latest version of the VC plugin? I don’t see it in the theme’s plugins folder
Found that…updated to your new latest version, now on my site where I used VC’s blank space I see: Warning: preg_match() expects parameter 2 to be string, array given in /home/crumpkwash/public_html/wp-content/themes/bridge/vc_templates/vc_empty_space.php on line 12
Hi,
New version of Bridge theme is just approved. It contains the fix of reported issue with ‘Empty Space’ shortcode. Please download the latest version of the theme from Team Forest and update your site.
Qode
Hi,
I’m making my portfolio, and I chose the “big images” portfolio type for the single projects’ pages, but my images are not as big as yours and I would like them to be centered in the page, is that possible ? I did it with the social icons on the other pages by changing the CSS, but for these portfolio single projects’ pages, I really don’t know how to do it…
Thank you in adance for your help !
Laura
Hi,
From your description it seems that you have uploaded small images. Could you please submit a ticket on https://qode.ticksy.com/ and past us your site url so we could take a close look?
Qode
I’ll do that, thank you !
No problem
Hello,
The current update just put out broke a few of my pages. I see the following error at the bottom of a blank page with only my menu at the top:
“Fatal error: Call to undefined function vc_map_get_attributes() in /home/covadmin42/public_html/wp-content/themes/bridge/vc_templates/vc_column_text.php on line 13”
I removed the vc_column_text.php and the website seems to be working fine now. What does that file control? Is it critical?
Hi,
You need to update Visual Composer plugin also. We have provided latest version of VC plugin with the theme, you need to deactivate current one, delete it, and install the new one.
Qode
Thanks!
No problem
Hi, i have a little situation with my site. Everything was fine but, recently i noticed that only when i login to the admin i am able to see the logo on the front end. As soon as i log out, the logo disappears. How can i fix it? Thanks!
Hi,
Could you please submit a ticket on https://qode.ticksy.com/ and past us your site url with temp admin access so we could take a closer look?
Qode
Sorry to bother…i’can’t remember : Can we use a menu (top) different on a different page? So page X with X menu and page Y with Y menu? Thanks!
Hi,
Unfortunately not. Header is global for whole site. You can do it with title area.
Qode
Well ok. Maybe a swicher plugin? I have a website with only two pages.. english & french. The best way is to made a multisite. but im a bit sluggish today 
Any pro suggestion? Thanks a lot.
Hi,
Sorry, I think we misunderstood each other. I thought that you are talking about whole header layout. It seems that you are speaking about menu. You can achieve it with WPML plugin.
Qode
Yes i know wpml, expensive for only 2 pages. multisite will do the job thanks for you time !
No problem
Hi, is it possible to not show the sidebar on mobile devices? Thanks
Hi,
It could be done with some custom css.
Could you please submit a ticket on https://qode.ticksy.com/ and our support will help you about this?
Qode
can’t update slider, error about my purchase code but it’s valid ! Another issue, I’ve tried to update automatically the theme (no customization yet) but It fails load pages after update
Hi,
If you are referring on Layer slider, you don’t need to enter any purchase code, since we have extended license for it.
Could you please submit a ticket on https://qode.ticksy.com/ and our support will help you about this?
Qode
Just a suggestion so you don’t get as many questions – to include in the Update History that it is WP4.3 compatible (not many people will think of looking on the side bar desciption where it does say this THANKS!!!!
Thanks for the note
Hi, update will erase our modification (css or other) ? Is there a list of file that are required to update (the minimum). Sorry i dont speak english ! Ty ! Wonderfull theme !
Hi,
You will not use you settings after theme update:
http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218Qode
Thank you for this new update ! Wish u a nice day for all ur team!
Thanks! Wish you good a day too
Is it okay to update WP to 4.3?
I just saw the update on TF come theme through. Thank you, I assume this addresses my question.
Yes
I import the demo content and activate at qode option. but the border is not fix as it is shown in the demo. The border is above the header and below the footer. there is no scrolling within the border frame. and it is not show on the right and on the left. furthermore the color is always white.
can you give me a example custom css to create my own border?
Hi,
Could you please submit a ticket on https://qode.ticksy.com and past us your site url with temp admin access so our support could set your options right?
Qode
thank for your reply. I opened a ticket: #507169
OK, support will take a look. Thanks.
Hello, ticket submitted > #506629 thanks a lot
Hi,
Support will take a look.
Qode
Thanks for the reply it’s awesome. I still struggle on the point number 4 though. can’t make that parallax row take the full width of the screen :/
Hi,
Just replay in the ticket, support will help.
Qode
also last version of theme contains Outdated WooCommerce Templates
Hi,
We will update the theme with new version today.
Qode
when i use wpml i see an error in google developer tool
Uncaught SyntaxError: Unexpected token
Hi,
Could you submit a ticket on https://qode.ticksy.com/ and past us your site url so our support could take a look. It seems that the problem is with WPML plugin, you should ask plugin’s author for help also.
Qode
Pre-purchase question:
I need to place a few static images under my left menu but it would be shown only on one page, rest of the pages won’t have those static images. My question is can there be separate CSS for the header for specific pages?
Hi,
Yes, you can hide/show elements based on current page. Our support team help you with it
Qode
Hi there,
I was very excited to purchase this theme today to use on a new website I’m building—but I’m having an issue with how slow the website is running… As soon as I installed the Bridge theme, all aspects of the website started running slower. Is there a simple reason for this?
I tried installing a few other themes, and I’m only experiencing this with Bridge.
Thanks
Hi,
Can you please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can inspect the problem? Please provide ticket ID here.
Qode
Does the current theme version support Wordpress 4.3 ?
Hi,
Yes, it does, but some plugins need updates and we are updating theme and plugins now
Qode
Hi Qode,
I have 3 columns on my page (1/6 + 4/6 + 1/6).
How can I hide the two 1/6 columns on mobile devices and make the 4/6 column take up the full width of screen?
Thanks!
Hi,
You can edit every column and you will find “Responsive Options” tab. There you can set responsiveness for columns.
Qode
