26721 comments found.
Hi there! I’m using contact form 7 on my website and can’t find how I can change the colours of the comment boxes when you fill out the form as a customer. So when it says ‘Thank you for filling out the form!’ or whatever, it is now bright green and when someone forgets to fill out something it is yellow. Both don’t match particularly well with my lay-out… Any idea how I can change those colours? Thanks in advance!
Hi,
Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and see what they can do to help.
Qode
hi there is a search function shortcode to use as its not in visual composer
Hi,
The search function is not a shortcode. To enable search, please go to Qode Options > Header > Qode Search, and set “Enable Qode Search Bar” to “Yes”.
Qode
I am a Chinese user, because I can not use Google fonts and map services, whether to consider adding Bing map or China’s Baidu map, as well as in the theme set in addition to Google’s other fonts?
I want to join the personalized Chinese font, how can I join?
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Hi i hope you make a B2B website for us, use your theme,but product need online sale ,my skype:yocantechnology@gmail.com
Hi,
Unfortunately we do not take any custom work, as we are focused on providing support for our themes. However, you can create an online shop with our theme using the WooCommerce plugin.
Qode
How do I remove the “zoom” and “view” options when hovering over a portfolio piece? As seen here: http://www.neodesignbuild.ca/
Hi,
From what we can see you have already disabled the “View” button. To disable the zoom button, please go to the page you set the portfolio list on, and in the portfolio list shortcode options set “Lightbox” to “No”: http://screencast.com/t/urvhKj7Ty
Hope this is helpful.
Qode
Even thought the “view” button is disbaled, the image is still clickable on the mobile version of the site. Can you help?
Basically I do not want the image to be clicked. Is there a custom CSS code?
Hi,
Please try by adding the following code to your custom css field:
.projects_holder article span.text_holder span.text_outer {
pointer-events: none;
}
If this doesn’t help, please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and help you with this issue.
Qode
Thanks, I filled out a support ticket since the code didnt work.
Also, I cant seem to get the “zoom” button to appear anymore even though “lightbox” is set to “yes”. Not sure why.
Hi,
Please add this issue to your ticket so our support team can take a look at that as well.
Qode
Hello I bought your theme Bridge I installed the theme, but when I install the plugin WPBakery Visual Composer it destroys me admin panel.
When I installed the j_composer (WPBakery Visual Composer) my admin panel is all in white.
Need help.
PS: I have sent an email with the access data. I use Wordpress 4.3
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and help you solve it. When you submit the ticket, please send us your ticket ID here so we can assign it to a member of our support team.
Qode
Hello team, I have two questions related to product galleries:
1. Is it possible to have the images in the product gallery replace the main image when clicked instead of opening a pop-up?
2. Is it possible to have a zoom-in effect, kind of a magnifying glass to see the product images in more detail?
Thank you!
Hi,
Unfortunately neither of these are options in our theme.
Qode
Hello, Id like to know if its possible to mantain the logo (or a different one) when using DIVIDED STICKY NAV. My website is: http://bit.ly/1PD77q1 Thanks in advance!
Hi,
Yes it can, with a bit of custom CSS, so, submit a ticket to our support team at http://qode.ticksy.com and our agents will provide you code snippet.
Qode
Looking at previous comments – Is it still true that you only support self-hosting videos for full page banners like in http://demo.qodeinteractive.com/bridge/video-header/ ???
Hi,
Thanks for interesting in our theme. 
As a matter of fact, we still have only option for self hosted video files within our Qode Slider. However, you may use Layer Slider with YT video, but note that Layer Slider can’t be fullheight, it must have height defined in pixels.
Qode
hi, on my front page there is on the bottom all of my pages/authors/and posts listed. i can’t see anything in the visual neither in the classic or text editor. can you help me? best
Hi,
We advise you to submit a ticket to our support team at http://qode.ticksy.com and include a link to your site as well.
Qode
Visual composer doesn’t work? Is there a bug with the new theme? I have Theme Version 7.6.2 and VC 4.6.2. Visual composer doesn’t show up ex. when I edit pages.
Hi,
Nothing similar reported so far. So, try to disable all third party plugins and check VC functionality.
If this doesn’t help, you can submit a ticket to our support team at http://qode.ticksy.com, make sure to include temporary WP admin credentials in private message.
Qode
Hi,
I have an issue with the blog category and main blog pages – they are being cropped at the top. Is there an easy fix for this?
Many thanks
Simon
Hi,
You can try to set “Always put content below header” option in Qode Options > General section.
If this doesn’t help, submit a ticket to our support team at http://qode.ticsky.com and include a link to those pages.
Qode
Hi, I am trying to use the social share shortcode. Do i have to upload my own icons to make this work – seems a little unnecessary if this is the case. Many thanks
Simon
Hi,
You don’t need to use your own icons, default from FontAwesome will be used instead.
Qode
Thanks for your reply. That didn’t fix the issue. The content is still cropped or two close to the header. Can i just add some code to increase the padding of the header? The link you put in your reply doesn’t lead to a support forum
Thanks
Submit a ticket here: http://qode.ticksy.com. Make sure to include a link to your site within a ticket.
Hi there! How can I hide the link of a picture? I added one in the footer, but don’t want the link to show or be clickable. Thanks!
Hi,
If you have set single image in footer using text widget, then, you surely have link within this HTML code, so check it out and remove it.
If you can’t manage to solve it on your own or if you’re referring to some different image, we advise you to submit a ticket to our support team at http://qode.ticksy.com and our agents will assist you. Just make sure to include a link to your site.
Qode
And another question: how can I create more blank space around the logo in the header? I can adjust the header height, but the logo adjusts to that new height.
It could be achieved with a bit of custom CSS, so we advise you to submit a ticket to our support team at http://qode.ticksy.com and our agents will assist you.
Hi guys,
I’ve shot a few questions through to support, Just wondering how its travelling?
Cheers
Hi,
Thanks for following up on this. You can send us here your ticket ID so we can check its status.
Qode
512983 It was answered, But the issue still remains, I know where to change the settings of the google map on the ‘Contact page’ I’ve done this yet it still appears to have a red overlay, I’ve supplied the log-ins to the site via support can you please have someone look at this, Cheers
Hi,
Unfortunately we did not receive your ticket ID. Could you please send it again, thanks.
Qode
Hello team – for some reason I cannot remove the title from the shop and product pages. I have tried Qcode options and also CSS, but the title is still there. Is there any way to remove this from the shop page and product pages?
Thank you!
Hi,
You need to locate within your page list section one page that is used as as shop page (set within WooCommerce > Products > Display tab). In edit page screen you can set it not to show Title area. This setting will be applied to all WooCommerce pages through your site.
Qode
Hello team,
Your response helped me and the title was gone from all shop pages. But now that I have isntalled WPML and translated pages into Spanish, the title is appearing in those pages (not the english ones). Any idea?
thank you!
WPML works with duplicated content. So, probably you haven’t set title as you wish on pages in other languages. If you happen to need further assistance, our support agents can take a closer look on your site. Just submit a ticket to http://qode.ticksy.com and include link to your site with temporary WP admin credentials.
Hi i am having issues with the checkout page all of the inputs are not styled please help.
Hi,
We advise you to submit a ticket to our support team at http://qode.ticksy.com and make sure to include a link to your site.
Qode
Maybe it’s already said, but seem to have some problem with Google font : Raleway. Were you aware about this problem? Used in some demo.
Hi,
Can you be more specific, what kind of problem you’re talking about? Link and screenshot would be helpful. Is is on your side or you can see it in our demos sites as well?
Qode
well right there : http://tools.pingdom.com/fpt/#!/bCi0Z5/http://conception-site-web-quebec.ca You can see problem with font. But, i will change this font anyway. In your demo, looks like to be OK.
We just checked your site, for Google font console log says it’s forbidden. We advise you to check with your hosting service about this issue.
Ok thank you. i’ll investigate in that direction. have a nice weekend.
You’re welcome. Glad we could help.
Qode
Hello! After checking my server, I can not find the problem. Could you be a little more specific and give me a track of solution? To give me an opportunity to search more in the right direction? Thanks a lot!
Well, in other words, your hosting service is blocking access to Google fonts service.
Weird… with the same theme + same hosting, some have the problem & others not !
Found!... some use CDN 
Thank you & sorry to bother. nice day!
Okay. Have a nice day too.
Please update to newest version of Visual Composer! Bridge is still using 4.5.3 and new version is 4.6.2! Is there any way we can update this ourselves now? Thanks
Hi,
Bridge is rolled out with VC 4.6.2. If you have upgraded theme, follow next steps:
1. Please make sure main theme is activated while performing other steps 2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it 3. You will see message that required plugin is missing at the top of your WordPress Dashboard 4. Install the plugin and then activate it
If you want to do manual upgrade, you can locate Visual Composer plugin here: bridge.zip > bridge > plugins > js_composer.zip
Qode
Theme looks amazing! One simple question – Is it easy to add Social Icons to the main menu so they appear as small icons top right?
Ignore my question – I just searched and I see you can easily.. Good stuff – Thanks
Hi,
We’re glad you’ve managed to solve it on your own.
Qode
All your demos look lovely – If I wanted a dark site, so change background colours etc on backgrounds and white text, that is all easy to do?
Yes it is, you can use our powerful custom graphic interface to change look and feel of your site. Or, you can import one of our demos (whole with content or just settings) and start editing.
