8337 comments found.
Dear Support-team,
I have purchased the kalium theme to install it for a friend in Spain. As I tried it on my webhosting in Germany at radchenko.co it worked fine, the only trouble was, I could download the demo content because of max_execution_time of 30sec. I deleted the theme at radchenko.co and now installing it on webhosting of a friend at xia.cat/wordpress but here nothing works. When I try to go to theme options it stands “You do not have sufficient permissions to access this page.” When I try to download the demo-content and click on one demo the page is just blank. What is wrong, what should I do?
Thank you very much for help! Pavel
Hi Pavel,
Have you checked if you have Recommended PHP Configuration Limits?
Usually when those setting that are on the article above are problems for this issue.
Kind Regards,
—Ylli
Hi Ylli,
thank you for fast reply! I still have some troubles to reach my provider for changing the php limits. In the zipped theme there is also a directory called extras with demo-content and link to psd-files. Where can I put for example the directory “main” in my wordpress-directory to have the demo-content installed?
Thank you for help Kind Regards Pavel
Hi Pavel,
Installing the demo content manually is a little bit complicated, first you need to install the WordPress Importer in Tools > Import and then import the content.xml file there, then in the Theme Options copy all that is inside of options.json and paste it there, there is no way to just drop them in your FTP because the files will be downloaded from our online server.
Kind Regards,
Art
Hi Art,
thank you for help! I imported context.xml. Then there was a question if I like to import the sites and posts as admin. I said yes. Unfortunately I stuck in your description by “then in the Theme Options copy all that is inside of options.json and paste it there” Can you please write my step by step. I go to Kulium – Theme Options – …
Thank you very much in advance Pavel
Hi Pavel,
After that go to Laborator > Theme Options > Backup Options and where that code is remove it all and paste the one from options.json, also in the extras folder as you see are other extras like the layerslider or revolution slider, so if you want to import them go directly in the plugin and start importing them.
Kind Regards,
Art
hello. i’gve got a big problem wince i updated the theme. the cv, competences and contact parts dont work anymore : http://www.anthony-surgis.com
there is nothing appearing in the pages ! can u help me please? thank you !
Hi anthonywoop,
Hmmm this is very strange, can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
email sent ! thx a lot
when do u think i’ll have a feedback please ? just because i use it for my work
thx !
it’s working ! i had a probleme with an update. it’s ok now ! thx 
Hi guys,
is it possible, to use 2 different Logos in the same Website? (The normal Logo on the Landingpage and a light-version of the Logo on the other pages)
Thanks 
Hi HerrWeberCH,
Yep, we have made that possible, just go to that page that you want to change the logo, click “Edit Page” and you will find this option
Kind Regards,
—Ylli
wow – that was fast! i’ve got another question: where can i change the Font size and weight of the Widget Title? (located above content element)
i temporary turned the maintenance mode off..
www.maehrconsulting.ch
Hi HerrWeberCH,
Can you please add the code below to Custom CSS
.h2, h2 {
font-size: 32px !important;
font-weight: 300 !Important;
}
*this are default settings, and you can change them.
P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link ) 
Kind Regards,
—Ylli
1) Hello guys: Once I downloaded the files, I noticed this below, however when clicking on that link, it’s gives me a DropBox 404
Download Link for PSD Files: http://bit.ly/1ABsOyN2) What is my purchase code for ” Layer slider” plugin. 3) What is the best way to learn about all the features of this theme?
Hi antonyjames99,
1— You can get the PSD-s from this link (This link will self destruct 24 hours from now)
2—Layer Slider don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to buy any premium plugins that comes with our theme
3— You can visit our Kalium Documentation site, and you can see all the features on the Theme Options of the theme, all the options have their explanations on the right side.
Kind Regards,
—Ylli
I am having trouble with the thumbnails on my blog page looking very blurry an pixelated on a retina screen. They look great on all other pages except the blog. It is a photography page so is important that the photos look their best. Can you help please
website: http://www.fstopblue.com/blog/
cheers
Hi fstopbluephoto,
We can increase their quality but we need your WP credentials (and maybe we need FTP credentials too) so please send them on our email.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Hey Ylli,
I see that you guys logged on but the problem is still there. The images are very blurry and pixelated on the blog (archive) page (retina iMac). They look good on the actual blog page though. If I disable the ‘lazy loading for thumbnails’ they appear much better on the archive page but then the single post image disappears completely.
Also, you have deactivated some of my plugins, can they be reactivated now?
cheers Damian.
That’s great. Thank you Art
great theme! i’m not very knowledgeable, but capable with clear instructions.
my website http://StudioFtB.com
(1) disable lightbox … i unchecked this feature, but it still appears and i really, really don’t want it.
(2) remove billing fields and requirements … i want everyone to checkpout via paypal with their paypal account or credit card. so i really, really don’t want anyone to have to fill anything out prior to clicking paypal checkout.
(3) woocommerce status claims wp memory limit is only 40MB and i should increase to 64mb. but i go to the php.ini and it claims memory_limit = 128M so i don’t understand, if i’m in the wrong place or …
THANKS
Hi studioftb,
1— I have replied to this question on your other thread.
2— This is a woocoomerce related question, i think that on their Documentation Page you can find a proper solution for this request.
3— I have replied to this question on your other thread.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Kind Regards,
—Ylli
Hi! I’m really interested in this theme. I have two wordpress sites, one for professional works and one for personal blog, I wonder if I need to purchase two licences or will I be able to use it on both of my sites with one purchase?
Hi arashiwang,
Thank you for your interest on our theme 
For each site that you want to use you must buy one copy of the theme.
Here you can read Envato license details.
Hope that find the right solution 
Kind Regards,
—Ylli
Hello,
I’ve set up my website with your theme just as I want it, but there is a small problem.
I’ve named the Portfolio page “Work” and changed the slug in class-portfolio-post-type-post-type.php, but whenever I visit the Work page, The Work link in the main menu is not highlighted. Instead, the next link (Lab) gets a current_page_parent class.
Can you help me figure this out?
Link to page: http://www.christosbouloutidis.com/work/
It wasn’t so much about customisations, it was about this:
Version 1.5.2 — Sep 1, 2015 FIX: Menu item with /portfolio not having “current” state
Fixed it though. Thanks anyway.
Hi Ranx,
Glad to hear that you fixed this 
Remember that on each theme update the core theme files such as (PHP, JS and some other files) will overwrite to original theme files, so your modifications will loose, you can use Child theme to made modifications if you know what are you doing.
Kind Regards,
—Ylli
Hi there! I just purchased yesterday your template and follow all the installation steps: 1-Install wp v4.3 My server is Banahosting—Bana Starter Unlimited—php 5.3/5.4/5.5/5.6 supported 2-Install kalium theme. I tried two different installations. First via WP. Second time using Filezilla FTP client. 3-Install and activate all necessary plugins. 4-Install demo content (Architecture)
My problems are the following: My revolution slider doesn´t work. White page instead. Cannot edit with the visual composer frontend. Page loading but getting nowhere. Cannot activate visual composer´s license.I generated an API KEY and use the envato purchase code but it returns Invalid license key message. What am I doing wrong?
url http://www.borjagimeno.com
Thanks for your attention
Regards
Hi all
1.) After updating to v. 1.5.2, custom logo for individual pages doesn’t seem to work anymore. It’s overwritten by the logo chosen in theme options.
2.) And: did you find a solution for password protecting the whole blog (see our discussion here 18 days ago)? If not, this is definitely a wordpress item which I think they should finally fix…
Thanks for helping with 1.)
Cheers, Andi
Hi Andi,
1. Can you please open laborator_actions.php go to line 1206 and replace the function name “is_single” to “is_singular”, it will fix this issue.
P.S: We will fix this issue on the next update 
2. We have seen this but we could’t solve it, and we think that is a Wordpress issue.
Hope that they will fix this issue soon 
Kind Regards,
—Ylli
Yes, hope that too. Although after all that I’ve read about, I think for wordpress this is a feature, not a bug…
- 1. works again, thanks.
Andi
Hi, I bought Kalium and everything is perfect beside I cant put revolution slider as homepage, I done it with tuts and everything but it doesnt appear. Other sliders work. Please help me
Hi,
Im using Kalium 1.5.1
My question is, how can I use revolution slider if it does not work. Every time i get blank page.
I dont know what else can i say.
Kind Regards Idzi
Hi Idzi,
You are using an old version of our theme (1.5.1) and the latest version for the moment is (1.5.2), please update theme first.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Revolution Slider will work after you update to it to the version v5.0.5 from the Appearance > Install Plugins. 
Kind Regards,
—Ylli
Hi,
I updated Kalium and all plugins and it didnt help. I want a homepage that looks same as the one in this demo: http://demo.kaliumtheme.com/main/ Can you please explain step by step how to achieve the same effect?
Kind Regards Idzi
Hi Idzi,
This is strange, Revolution Slider works for all clients.
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Thank you for help, I have one last question, How to make layerslider responsive in height? Width have 100% option but height only pixel option.
Sorry for the disturb. I’m using the standard menu, static with sticky menu with a white background colour. In the home page we have several image that, without the withe background, doesn’t allow the reading of the menu by the visitor…. It would be possible to maintein the white background of the menu fixed?
Can I send a picture? Because we are working in local….
PS great theme
we want to mantein the white bar under the menu iven when the users do not have scroll on the home page
Hi Thanks for updating the theme! Three things remain problematic: - rev. slider is still not showing - menu on homepage with layer slider is not what it should be according to custom menu skin (white) - Layer slider is not possible to update to 5.5.1
http://eberhar4.myhostpoint.ch/wordpress/Thanks!
Best regards
Caspar
Hi Caspar,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Im wondering if its possible to customize the php files? I have made a childtheme and my own css file works properly. The problem i have is that i want to customize one of the portfolio php files.
I have tried to do it by duplicating the php file and move it to my childtheme but it does not seem to work when i implement my code, there is no change or error, works as it did from the beginning.
I want to place my text which uppers above everything, you can see the example here: http://mikaelgonera.se/hem/ Mikael Gonera - Webdesigner- And i want this text to appear above the portfolio page too http://mikaelgonera.se/portfolio/husbesiktning/The template which i have duplicated and implement my changes is inside the “portfolio-single-2.php”, is that the right one? I have ofcourse moved the duplicated php file to my child theme.
Thanks!
After some testing i finally managed to solve it by myself! Maybe someone else will want to do a similar change as me so this is how i solved it.
If you want your portfolio showcase to be used by your modified php file, you need to direct this in the file “single-portfolio.php” and change the path of where it gets the template
You need to change this line code, depending on what kind of template you are using!
For my case i had to change this line of code: case “type-2”: get_template_part(‘tpls/portfolio-single-2’); break;To this instead
case “type-2”: get_template_part(’../mikaelgonera/portfolio-single-2’); break;So i just changed the file path of where it should get the template from, which in this case is my modified php file in my childtheme folder “mikaelgonera”
Hi Laborator-Team! Thanks for the great template and the regular updates. There is one bug I could not fix by myself yet: When I use a self-hosted video on a portfolio-item site and scroll down, the video overlaps the sticky header. I tried to fix it with the z-index but it didn’t work. Here’s the url of the mentioned site: http://www.mayersimon.com/portfolio/flexice-2/
Thanks a lot for help and keep on the good work! Simon
Hi Simon,
WOW such a nice site you’ve made, I really like it BRAVO 
As for the question, can you please add the code below to Custom CSS
.main-header.is-sticky.sticky-active {
z-index: 99999 !Important;
}
also we will fix this little bug on the next update.
P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link ) 
Kind Regards,
—Ylli
Hi Ylli!
Thanks for the quick response and the nice words
The problem is solved! Thanks a lot! 5*
Simon
the link to the psd files doesn’t work!
Doesn’t
Check the link in the pdf! 
Hi lolobomac,
We have made easier for you to download the PSD-s, just visit this link 
Kind Regards,
—Ylli
Hi lolobomac,
Recently we saw that you have rated our theme Kalium with 4 stars, and there was not any reason why you think that our theme deserves low rating.
Can you please tell us what problem do you have with our theme? As you see we are continuously updating Kalium with new features, updates, compatibility issues with other plugins and other things even that it has been time that we created this theme.
When any client rate us with low stars we think that it will not contribute so much on our product improvement.
We kindly ask you if you can increase your rating on our theme?
If not, at least tell us what we need to improve to make our product more sophisticated to meet your needs.
P.S: We have improved the PSD download procedure, now you can download our Kalium theme PSD files on this link http://themes.laborator.co/psd
Hope that you will reply us soon 
Kind Regards,
Ylli from Laborator
hello is there a multi language option on the menu Thank You
Hi Art,
This is my support question again:
Can you tell me how to switch off the on hover underline for text links in the layer slider.
I can’t seem to target this in the CSS.
I looked in the forum and found this for changing the colour globally which I’ve been using to test whether I can actually target just the links on the slider.
.wrapper a:hover, footer.main-footer a:hover { color: red !important; }
.wrapper a:after, footer.main-footer a:after { background: red !important; }
Thanks for your help.
Deborah
Hi Deborah,
Can you please update Kalium to the latest version first? We just updated Kalium to the version 1.5.2.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
If the problem is still present just write us your site URL here on this thread 
Kind Regards,
—Ylli
hello, i wanna buy a kalium template. Can i play videos in that template? youtube, vimeo and my uploaded videos.
what i need to install template? wordpress? something else?
thanks and best regards, robert
Hi Robert,
The all three are supported 
The Theme is build with Wordpress, and it requires Wordpress.
Here you can find the link of Kalium Documentation that will help you to setup your theme 
Kind Regards,
—Ylli
Hi all,
1. I am having an issue with the hover state of my links on my site. No matter the code – they do not change. I would like all my links when hovered to be #0000FF is there a universal code that I can put it so it knows that? Right now my logo is the only link that actually changes the correct color – except for a split second it turns green. Something else I cannot figure out how to fix.
2. I would also like my footer to change to just be #0000FF. Right now they all change to the color of the social media brand. Which i dont like. I would also like to remove the underline when u hover.
I am usually pretty good with CSS but seems that even the inspector tool is not my friend. Can you please give me some tips on making css changes? I dont know if I installed my site incorrectly or something as my code just doesn’t want to work.
Thanks again for your help
