8337 comments found.
Hello, I don’t understand why I can’t install your template. Every time I try to upload it wordpress say something like: “Are you sure you want to do that? Please try again”. What can I do to solve it? Thanks m
Hi there,
Are you sure you’re installing the theme right, have you gone through all the video tutorials
Kind Regards,
Art
Hi Kalium theme team,
I have been really enjoying exploring Kalium.
I have couple troubles when trying to edit the header in the Portfolio post. As you can see on the homepage there is a black header cover the navigation and logo (http://cviad.enotion.net/) however, I tried to add Layer Slider on each portfolio post, it does not appear on top like pages (http://cviad.enotion.net/index.php/portfolio/accioninternational/). What should I do differently?
Thank you, Hien
Hi Hien,
It is impossible to do it with a slider inside the theme pages and posts, what you can do is add this to the Custom CSS and it will appear in every page:
.main-header {
background-color: #333 !important;
}
Kind Regards,
Art
Beautiful work! Having a very small issue – not sure what is happening!
Using “Architecture” demo content and editing from there.
LOGO: have replaced both “archdark.png”and “logo-arch.png” BUT when viewing home page, which rests on “revolution slider,” the “logo-arch.png” keeps showing the one from the demo (which actually says ”//arch”)
I have definitely deleted and replaced the file, also checked the content image uploads to be sure original is not there, but still unable to get rid of it.
Yes, dumped cache, it is some other unusual thing but no idea what it is!!
Hi there,
The problem is that in the very first version of the theme it was included somewhere in the slider files and it will always be there if we don’t remove the code, you can send us your login credentials via e-mail to remove it manually.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hi, We are using Kalium theme for a client, but we have come across a problem we cannot sort out.
Check out this page: http://moovia.webfactoo.co.uk/test/Our content is inside accordion, but it does not load. However, if you open the first accordion section and then reload the page, the content displays correctly.
Does it have to do with the hash navigation? Note that the content is built using the colio plugin, so maybe the shortcodes do not run correctly inside accordion.
Please check and reply.
Thanks in advance, KRisz
Hi KRisz,
Can you e-mail us your login credentials so we can check what the issue is, we’ve never experienced this before.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hi,
I am currently working on editing the theme for a client (he bought and installed it). I have a problem though.
On the default theme, the logo and menu change colour depending upon the slides, but since changing the theme default colour to a custom one, it no longer changes and just remains the chosen colour.
I figured out how to change the logo using the rev slider css, (changing the default css code you guys had) but I cannot figure out how to change the menu to white whilst on certain slides.
By the way, I am using the default “main menu” theme and have not changed anything except the default theme colour.
Just a quick update to this. I believe I have found the code for swapping “dark” menus with the “light” ones on the Rev slider custom CSS. So, basically what I want to do is swap the “default (my custom colour) with the “Light”.
“var classToAdd = ‘menu-skin-dark’, classToRemove = ‘menu-skin-light’;”
Because, at the moment I can either have it as my chosen colour all the time, or alternate between white and black. But, what I want to do, is have my chosen colour on all pages except the homepage (over the rev slider) I want it to appear white.
Hi there,
Can you please give us your the purchase code, we cannot give support to users who don’t have the purchase badge and that’s why I am asking for it. 
Kind Regards,
Art
Hi,
Just a small question this time, is there any kind of caching in the theme? As I had made a lot of changes yesterday and they only showed up today, and also I changed the text in the footer and it hasn’t changed, I predict that it will show up tomorrow. It probably explains why when I deactivated the maintenance mode and it still showed and turned off the next day. We’ve downloaded but not activated Super W3 Cache so it shouldn’t have any effect.
Best Regards, Ryan
Hi there,
There isn’t any cache in the theme, if you’re using a caching plugin then it will delay the updates you make in the theme but the theme doesn’t have any caching plugin.
Kind Regards,
Art
Hello,
I cound’t import the widgets for the Agency Demo Content. (ErrType: widgets Import file could not be found. Please try again).
I read the Recommended PHP Configuration Limits but unfortunately I coundn’t set the max_execution_time not hirer than 120. (180 is raccomandet).
Thanks for your replay, Viola
Hi Viola,
You will need to contact your hosting provider and kindly ask them to increase your PHP limits, cause there is no other way to install the theme.
Kind Regards,
Art
Is it possible for the featured image to display in portfolio posts?
I’ve got to clarify. I want to use the side portfolio view, but I want my featured image to show up besidet the content
Hi there,
Unfortunately you cannot use the featured image in the gallery, you have to add it separately.
Kind Regards,
Art
I would like to know how to translate contact form and so through .po files. I’ve seen it uses lab_composer textdomain but I can’t figure out where is it loaded.
Thanks a lot.
You can use any translation plugin such as Loco Translate to translate the theme and widgets.
To translate/rename theme strings, you can do this via Loco Translate plugin. If you don’t have this plugin, please install and activate it in your WordPress site.
1. Then go to Loco Translate > Manage Translations
2. Click “New Language” for the current active theme (if you didn’t created it yet, otherwise ignore this step). On the new language page, choose these options – click here http://d.pr/i/1ewoc
3. After that you will be redirected to the editing screen for theme translations. Before you continue make sure this is true – click here http://d.pr/i/18h0w
4. Follow these instructions to learn how to translate strings – http://d.pr/i/1jsek
5. The changes will be applied immediately – http://d.pr/i/1ju6w
Note: Translation files will be saved to wp-content/themes/{theme-name}/languages folder. Here you have the explanation – http://d.pr/i/1lBCJ
After you make your changes, always save a backup when there is new theme update. After you update the theme (languages folder will be replaced), just move the backup files you previously saved to the same languages directory and your changes will still be applied.
Kind Regards,
Art
Theme is not working on safari and Firefox on some computers. Please check that javascript error in images bellow. It is causing problems also for other scripts.
Issue still persists after update of theme. http://s8.postimg.org/hiy71z3dh/paste_2.png http://s8.postimg.org/qf8z5wtzp/paste_3.png
Hi aichels
We have responded your comment 5 minutes ago
Please to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support. Specially Visual Composer, and this problem should disappear.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread
Kind Regards,
—Ylli
Hi, but your demo theme is having the same issue.
Hi aichels,
That is happening because Safari browser for Windows has not released an update from the 2012. Apple stopped Safari updates from that year.
Kalium is build on the latest technologies such as HTML5 and CSS3 among other things, and the latest version of Safari 5.1.7 for Windows that is been released on 2012 doesn’t support CSS3 and HTML5 technologies, that’s why you can’t see our site properly.
Now the Safari has grown up, and it’s latest update is 8.0.8, but it is only for Apple devices.
I think that it was clear to you, and thank you for your understanding
Kind Regards,
—Ylli
Same issues we noticed on two different Apple computers and not only Safari, but also Firefox.
Sorry, but I can’t tell to my client that website will not work on her computer, but on most other computers it is working. This needs to be fixed.
Hi aichels,
You can see screenshots from this link, how i can see your site and our demo from different browsers.
I don’t know how and why this is happening to you.
P.S: Can you please disable all your third party plugins, and if you still have any errors just write us an email and give us an detailed information about your problems, and we will check that again.
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Hi, i use the agency demo with the primary font Inconsolata. Works correct, except when i use <Service box> (service content). Here it shows an undefinable font. Any idea about that problem?
Hi there,
Do you have any demo URL when we can see it happening live?
Kind Regards,
Art
Hi Uli-FC,
I just tested this on our site and it’s appearing correctly as it should.
I continued investigating your site, and i saw that you are using our latest theme, but you haven’t updated Visual Composer plugin.
Please go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support. Specially Visual Composer.
Your problem should be fixed then, just try to create one new Service box
Kind Regards,
—Ylli
Perfect. Thanks, specially for your fast support.
Hi Uli-FC,
Glad to hear that So the problem is fixed now, right?
Kind Regards,
—Ylli
Yes, it’s fixed.
Glad to hear that
Kind Regards,
—Ylli
Hi there!
Sorry, I didn’t answer your last questions about bugs. It solved itself by updating the theme. Also, I needed to understand your theme before being fussy. Many things actually easy to fix with coding editor and just understand the features. It’s quite good clean, responsive theme that you have made. You’re guys are awesome!!! But.. I have several issues:
1. Can’t Update: Your theme requires an update! Required version is: 1.6 Your version: 1.5.2
2. Layer Slider Update Layer Slider Pre-Packaged Recommended 5.5.0Installed version: 5.5.1Minimum required version: 5.5.1Available version: Active, Requires Update
When updating it says; The plugin is at the latest version.
3. The url link, categories item and icon element do not show hover (sliding line) like before. I really like this feature. Please have a look at http://www.kalamakara.com to check.
4. At the beginning the website lil bit longer to load. But I fixed it with Leverage Browser Caching, compressing image etc with .htaccess (https://varvy.com/pagespeed/). Not sure if this SEO optimization affect the theme. But, so far so good unless 3 things above.
I really appreciate your answer. Thank you, DS
Hi DS,
Thank you very much for your kind words We appreciate this so much
1— Actually version 1.6 of Kalium is on Alpha stage, it will be released next week
When the update it’s ready you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.
2— We have fixed this little problem, actually plugin is on the latest version but the script thinks that a new update is active, just ignore that. We have fixed this and on the next update this problem will disappear.
3— We are aware of this issue, it is happening only on the latest version of Google Chrome, if you try Firefox or Safari it will work as it should.
This is happening because Chrome has made some huge changes on it’s backend. But don’t worry we have fixed this problem too, and with the next update that will be fixed
4— We don’t think that this make any problem to our theme
P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )
Kind Regards,
—Ylli
Hi Ylli,
I appreciate your clear explanation. I do understand you guys always do best to improve the theme. Thanks for your support.
Regards, DS
You’re welcome
Hi Laborator Team,
I am working on my website for the second time after I deleted the first one. The first time I had no issues with the theme. This time around I am dealing with issues that I didn’t deal with the first time around, and I am becoming increasingly frustrated.
1. Before I didn’t have to change the size of the images for the thumbnails so they would match in size. Now I have to change all the proportions. The theme did this for me automatically before.
2. I am putting custom logo and changed the menu in each page to black with the exception of the home page where the menu is white. I changed it like I have always done in the Logo and Menu section of every page. It seems like something is overwriting the command because even if I pick black it still shows white.
3. The blog featured image was not working. You already helped me fix this with a CSS code but this was something I didn’t deal with the first time.
I should have been done with this website a week ago and I have to keep dealing with this little annoyances. I love the theme and I have recommended it to many of my friends. These are very minor things, but prevent me from finishing the website.
Thanks for your help,
Giovanni
Hi Giovanni,
We are thankful for your kind words, we are happy to have customers like you
Can you e-mail us your site URL and login credentials, first we need to check it online then we’ll fix what we can.
Kind Regards,
Art
Hi Art,
I sent you the email earlier today.
Thanks,
Giovanni
We will check your e-mail later today
Kind Regards,
Art
Hi, I have a problem with embedded github gists not rendering properly, they were fine in my previous themes, but since switching to Kalium today they’re not rendering: http://imgur.com/Zf3r1c4
Url displaying the issue: http://fiskur.eu/?p=752
Hi fiskur_eu,
This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developer Arlind can help you with this, but he took a business trip and will be back on 14 September.
When he come back, just reply to this thread and you will make sure Arlind will see your comment.
Hope for your understanding
Kind Regards,
—Ylli
IS the dev back from leave yet?
Hi fiskur_eu,
Can you please send us your WP and FTP credentials on email? We need to investigate your problem and then get back to you if we have possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Arlind
I’m not giving you the login details for my site – you can test on your own servers by using any Github Gist. Does the last update solve this issue?
Hi fiskur_eu
In our theme we escape the “scripts” so thats why it is not shown.
I suggest you to show your gists via Shortcodes:
https://wordpress.org/plugins/gist-github-shortcode/It will do the same thing and its easier + more secure as you don’t need to modify the theme files.
Arlind
I’m afraid that short code plugin doesn’t work – I run a dev site so inlining code is essential, how do I get a refund? I’ll need to use another theme.
Hi fiskur_eu,
Can you please download this file and replace it on the kalium / tpls folder.
We think that this fix will work, and if you confirm that we will update our theme with this little bug fixed
Kind Regards,
—Ylli
That worked with the shortcode plugin: http://fiskur.eu/?p=752
Thanks for looking into it, sorted.
Glad to hear you managed to fix it
Kind Regards,
Art
HI there, great theme! I have a problem with the accordion function. The first element can not be closed and the collapse all function is also not working. Can it be because it’s not the 4.7 version yet? All other thing is the latest version. My email is info@zuppaa.com Thanks for your help!
It was my fault sorry! Accordion section id was a text, that was the problem. Working well with numbers.
Glad to hear that you fixed it
Kind Regards,
Art
Hi there!
Great theme. I have a problem though.
I have my Woocommerce shop page set as the homepage. I have a revolution slider on top of the shop page. Question: How do I avoid the slider showing up in the single product pages?
Hi there,
You can set that page differently with the Visual Composer, by adding the slider separately and the shop items then.
Kind Regards,
Art
How to translate the received mail from contact form?
1. You have received new contact form message 2. This message has been sent from IP: 3. wordpress sender
thanks 
Hi there,
You have to do that manually by logging into your FTP and edit this file wp-content/themes/kalium/inc/lib/vc/lab_contact_form/init.php
Kind Regards,
Art
Thanks
Hi,
Great work !
I’ve got a pre-sale question about translation.
The website will be translated in three languages (english, french and japanese), would it be a problem for your theme ? I think that I’ll use this plugin in order to do it : http://codecanyon.net/item/ajax-translator-revolution-wordpress-plugin/1108823Thanks for your concern.
Regards.
Tim
Hi Tim,
The theme is multi-lingual, you can translate it with any translation plugin, we recommend the WPML (premium) plugin to manage all the translations.
Kind Regards,
Art
Hi,
Thanks.
I’ve got one problem with portfolio description, the gallery ‘overlapps’ the description, even if I create columns. I wrote the description in a text-bloc directly in the content because I couldn’t find a ‘gallery description’ field.
Did I miss something ?
Thanks. Great theme by the way.
Regards
(With Side Portfolio template)
Hi there,
Can you give us a link where we can see it live?
Kind Regards,
Art
Hello!
I am using Kalium (Awesome theme!) but I am having a problem with scandianvian letters øæå.
If you look at the bottom left of this site: http://evakittelsen.com/ you will see an example. The look out of proportion to the other letters.
Do you have any suggestions on how to fix this? It is veruy important that my name is spelled correctly. Thank you so much!
Eva
Hi Eva,
Have you tried setting another font for your site, as I see the font “Karla” which we use in our demo page does not support the Scandinavian characters.
Try another font with a lot of varieties and see if it works, you can check the fonts you want to use here http://www.google.com/fonts
Kind Regards,
Art
Hi!
Two things…
1. The page loader (spinning loader) appears on my main portfolio page of thumbnails, but does not appear on any individual pages. Is there any way to turn this on? (Note: I am currently using Endless scroll + Auto Reveal)
2. In the chrome browser, I am getting strange glitching on my portfolio thumbnails when I scroll. (Note: I tested in Safari and it works properly)
Thanks in advance! John
Hi John,
1— I’m afraid that this is not possible.
2— Can you please write us URL of that particular page here on comments?
Kind Regards,
—Ylli
1 — Highly recommend this feature for future updates.
2 — Currently my website is set to a “coming soon” page. Would prefer to leave it in this state. Is there any way can access it without being public?
work.jsoat.us
Hi jsoat,
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Here is a link to the page that is giving me issues.
http://work.jsoat.us/?page_id=3576Again, in chrome there are constant glitches on the thumbnail images images. Also, the dynamic underline doesn’t seem to work anymore in Chrome.
In Safari, the hover states seem to ‘pop’ on half the time rather than gradually transition on.
Overall, the latest updates seem to have made the ‘Slide & Fade’ transitions much more buggy than when I first downloaded the template.
Lastly, I am unable to update to Kalium 1.6 using Envato Toolkit. When I’ve updated in the past I have a link under settings in Envato Toolkit that ask me to update. This link is not visible for me currently.
Thanks, John
Hi John,
Recently Google Chrome has released an update (version 45.0.x), and this version has messed our underline animation. We have managed to recode that and it will be fixed on the version 1.6 of Kalium.
Also as for the Slide & Fade transitions, we will check that too and try to do something for the next update
Sorry for inconvenience, but the version 1.6 of Kalium is on it’s Alpha stage, we are still making some changes, fixing bugs and adding some new features until it’s ready for the release.
When the update it’s ready you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.
Kind Regards,
—Ylli
Hi! I’ve updated to the latest Kalium version and the image flickering on Slide & Fade transitions in the Chrome browser still exists. It may even be worse. Would really love an update to this.
Thanks! John
Hi John,
We have fixed that on the last version of Kalium, can you please disable any caching plugin or hard refresh your browser because this issue has been fixed.
Kind Regards,
—Ylli
I’ve cleared my cache and hard reset the browser. The problem still exists in Chrome.
Hi jsoat,
Can you please remove Maintenance Mode, until we see your problem please? Also can you please write URL of this exact page here on comments first?
Kind Regards,
—Ylli
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