Hi there,

We don’t have any ETA for the photography theme, we have currently postponed the work on it.

Kind Regards,
Art

Hi there,

The theme is very easy to setup and what you have to do is just play a bit with it, if you want to modify the style from core then you need to know coding well but if you want to modify the theme a bit you won’t have any problems with it and also for some small styling issues we can help you on it

Kind Regards,
Art

Hi Deepak,

We checked your problem again and finally we found a fix

Please download this file and then unzip it.

You fill find there two .js files, copy those files and go to *kalium / assets / js and replace those two files there.

Please hard refresh your browser after you finish this procedure and tell us if it’s working

Kind Regards,
—Ylli

Hello!

Yes! you did it! thank you so much! it’s working perfectly now! thank you!

Cheers, Deepak.

Hi Deepak,

Now that is a great news We will include this fix on the next update for all the users too.

Thank you for your cooperation on finding this bug

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link ) Thank You!

Kind Regards,
—Ylli

Hi Simon,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi Ylli,

the mail is sent. Thanks for the help!

Best regards Simon

Hi Simon,

We will reply to your email soon.

Kind Regards,
—Ylli

Hi there,

How have you installed the theme, are you sure you have followed all the instructions in the documentation.

These problems you’re describing are usually caused by uploading the wrong file in the theme upload.

Kind Regards,
Art

Hi Nick,

As far as I remember you have had a problem with the portfolio images not showing up on homepage, they were just blank and now when I checked your site I see they are shown fine, are you still having the same issue?

Kind Regards,
Art

Hi Art,

Yes it’s the same issue. Currently the problem is nearly fixed with the function.php fix from your support tab here. Except blog post images within individual posts do not work. Can you tell me how to fix this?

It’s not an ideal solution though as image transitions and lazy loading is mainly disabled.

I could start again from scratch to rebuild the site to try and get the theme working fully but feel I might end up with exactly the same problem again.

Thanks, Nick.

Hi Nick,

I know that this problem is issue is really annoying for you but we couldn’t get what the problem really is, you’re the only user experiencing this and it’s really complicated.

You can try by installing the theme in a local server and see if you’re running into the same problem again, if it doesn’t appear again you can re-build it.

Kind Regards,
Art

Hi there,

I am really sorry for the late reply but we couldn’t get back to you, we had a national holiday and then it was weekend so we had a bit vacation.

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi Mattia,

Great, i don’t think that it will cause any trouble, if it causes anything you have easy access to remove it again

Kind Regards,
—Ylli

All set then, thank you for your support!

All the very best,

Mattia

Hi Mattia,

Glad to hear that

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Have a nice day!
—Ylli

Hi balvin,

Can you please send us the exact link of your screenshot?

Kind Regards,
—Ylli

Hi balvin,

Sorry but we can’t see your screenshot, because you have changed your link, can you please check it again?

P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
—Ylli

Hi there,

We are really thankful for your kindness and for translating the theme, we will look forward to include it in the upcoming updates and try to integrate more translations on it.

Kind Regards,
Art

You’re welcome

I know it’s boring to translate… So I prefer to share when done.

Hi plus4,

You have done a great job with this, we’re sure that this will help some of the customers who use French language

P.S: If you like kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
—Ylli

Hi there, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
Art

Hi there,

Glad to hear that the problem is solved

Kind Regards,
—Ylli

Hi there,

Try adding this to the Custom CSS

.image-placeholder img {
    position:absolute !important;
    left:0 !important;
    right:0 !important;
    margin-left:auto !important;
    margin-right:auto !important;
width: auto !important;
}

.image-placeholder {
background-color: transparent;
}

Kind Regards,
Art

The CSS manages to get the images to their correct size but it sort of causes issues with the spacing between images. And the images in the masonry grid get affected too which isnt ideal.

It looks like its a bigger ask then I originally thought and I wouldn’t want to take up any more of your time. The original theme is still really great and I’m happy with it, so maybe I’ll just leave it how it was.

Thank a bunch for your time and effort. I’m happy to rate 5 stars

Hi JontySpina,

We will test this again on our localhost, and if this is a bug or something that we fix it, it will be fixed on the next updates.

Thank you for your kind rating, we appreciate that

Kind Regards,
—Ylli

Hi there,

If you’re good at CSS then you can modify the layout without any problem, which means you can enlarge the width of the container.

Kind Regards,
Art

Iam not good on CSS but I really want to buy your theme which I found wonderfull! If you could help me with that I would appreciate it

Hi Tontcho,

With the current Kalium code organization, is difficult to achieve that, because we need to do a lot of modifications to adjust for that layout.

Hope for your understanding

Kind Regards,
—Ylli

Replied your e-mail.

Hi. How to adjust padding for mobile menu so it doesn’t effect the desktop? I tried:

@media screen and (max-width: 768px) .main-header { padding-top: 9px!important; padding-bottom: 9px!important; }

Doesn’t seem to work…

Thanks

Hi studio_eight,

Please tell us what you want to achieve there and maybe we can easily help you

Can you please write us your site URL here on comments first?

Kind Regards,
—Ylli

Hi csilva101,

Please use this corrected code:

.main-footer .footer-links .social-networks>li a:after {
    background-color: transparent !important;
}
.main-header.menu-type-standard-menu .standard-menu-container div.menu>ul>li>a {
    color: #000 !important;
}

.main-header.menu-type-standard-menu .standard-menu-container ul.menu>li>a {
    color: #000 !important;
}

it is working for me, it must work for you too

Kind Regards,
—Ylli

Hi Ylli,

Really sorry about this but again its not working. I am pretty familiar with CSS and haven’t been able to figure it out myself which is why I am asking for your help. Usually basic stuff like this I can figure out easily.

I really appreciate the time you put into helping me out! Please let me know how we can get this resolved.

Hi csilva101,

Hmmm, can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi acuerdo15,

Yes that is possible, just make sure that you are using our last update (1.6.1 for the moment) and then go to Laborator > Theme Options > Blog Settings and tick this option

(view large version)

Kind Regards,
—Ylli

Hi plus4,

Can you please send us your WP credentials on email? We need to investigate your site and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi there,

Glad to hear you managed to fix it, thank you for sharing the fix

Kind Regards,
Art

You’re welcome

Kind Regards,
Art