8337 comments found.
Dear sir,
I’m setting up my website and I’m using the shop layout. I got a few questions:
1. Product Image size – Woocommerce Default, Large and Original. I would like to know how these choices affect the image of the single product page. And which one should I select?
2. Single Page, Product details. I will go for the “Main Image with Thumbnails Below” and I will pick the Extra Large product image size. My original image is 1334×2000. If I rescale the Shop Image Dimensions on Woocommerece Image Setting as following, is it okay?
Catalog Image Size: 350×525 Single Image Size: 700×1048 Thumbnail Images: Size: 250×375
3. I noticed that there is a catalog mode. In fact I want to show the price and shopping cart to registered users only. Non registered visitor can only see the products without prices and shopping cart. does this what the catalog mode do?
Thanks Michael
Hi Michael,
1. The first one will be the default WooCommerce image size while the second one will be a large version of the image (not full), the original will paste the original image and shrink it in size, you will have a high quality image but it will take time to load.
2. If you’ve selected this then the best would be to load the Large or the Original size.
3. The Catalog mode hides the price for all the users there is no specification such as for registered or non-registered users.
Kind Regards,
Art
Hi there. How do i get portfolio categories/filter to show up on my portfolio page? just like what you see on here http://demo.kaliumtheme.com/freelancer/ All, Furniture, Logo, People, Print.
thanks
Hiro
Hi Hiro,
First of all make sure you’ve created these categories and then go to the Laborator > Theme Options > Portfolio Settings, and select the highlighted option as below:
http://drops.laborator.co/1jBz0Kind Regards,
Art
Hey there,
I bought your theme because I think it’s pretty slick.
I installed it but I stumbled over a problem, which I’m not sure if I got the whole concept right. So the theme comes with some plugins that are required (like ACF Flexible Content, ACF Gallery, ACF Repeater, Visual Composer and so on) and those are also already pre-packaged (which means I don’t have to purchase them extra, right?) I cannot install them via the Wordpress interface because my Webhoster doesn’t support FTP thus there is no FTP Username or Password, which is needed… So usually I just drag the plugins via some SFTP application into the plugin folder.
The problem is how can I get a hold of those plugins to drop them into the folder without purchasing them again? I would have thought that they are inside the whole package when you buy the theme…
I hope I could make my problem clear. Thanks for your time! and for the theme!
Hi there,
You have clearly understood how the theme comes packaged with all the required plugins (the premium ones), the easiest way to install the theme together with the plugins is by simply uploading the kalium.zip file into the Admin Panel, after the theme uploads, activate it!
Now usually it will recommend it to install the required plugins which you’ll start by clicking on Begin installing plugins, if it doesn’t then you have this section in Appearance > Install Plugins, where you can install/activate the premium plugins.
Kind Regards,
Art
Hi,
using Auto Type i want to know the settings, so that the animated text is invers (i see it in your agency demo). Hope you understand 
That’s it. Thanks!
Hello,
I predominately use Shopify platform and need support for it, otherwise this product is useless for me. If it absolutely can’t be used with Shopify id like to get a refund.
Thanks Vic
Hi Vic,
This is really strange, we haven’t wrote a single text on our theme that says that it support Shopify, we have wrote on all the places that the SHOP section of the theme is powered by WooCommerce (Wordpress most well known plugin for creating Shop).
You should be interested for this before buying our theme, by just writing us.
Anyway, you can get a refund by submitting refund request to envato support https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- .
Kind Regards,
—Ylli
Hi guys,
I’ve just updated the theme and now my page is blank… Please help me out here?
Regards,
Koen
I have updated all the plugins and Wordpress to the latest version… It is showing just the logo and the menu button, but for the rest its blank and the menu button is not working.. url http://arte-d-ardito.nl/wordpress/
Thanks
Hi,
site: http://youngday.tbm2-f8wn.accessdomain.com/welldesign/%E4%BD%9C%E5%93%81%E6%AC%A3%E8%B3%9E/
When I click on the red block on mobile. it unable link. I hope when click on the red block that links can be generated on mobile. How can I do?
TKS~
Hi youngday,
You are using an very very old version of our theme (1.1.5) and the latest version for the moment is (1.7.2), please update theme first.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
We won’t be able to provide support for outdated versions.
We want you to experience the best we have to offer while keeping your site safe.
Staying updated is the way to do it!
Kind Regards,
—Ylli
If I updated version, Those I have designed pages will generate error?
I have updated to the latest version, but all my pages can not be displayed. Why? Urgent!!! —> http://youngday.tbm2-f8wn.accessdomain.com/welldesign/
I ran into a bit of problem while setting up the folio page The image are overlap with each other. Could you tell me how to fix it?
The URL is www.itsgz.com
Hi there,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hi, I have already sent an email with my credentials
Hello Ylli,
I recently updated my site two current version of Kalium and have two small suggestions: - in theme’s main CSS file (style.css), there’s only comment with theme’s meta information for WordPress, therefore I’d suggest to not enqueue this file as a stylesheet and save one more HTTP request - in archive-porfolio.php, there’s a line: wp_enqueue_script(array(‘isotope’, ‘packery’)); I guess you had an intention to only include these scripts when necessary, but gave up on it. Anyway, I’d recommend to remove this line – it can result in weird side-effect in some cases, because it puts both scripts in front of any other JS files included in page footer.
Cheers, Ceslav
Hi,
One more thing: in function laborator_menu_page there’s a call to add_menu_page( ‘Laborator’, ‘Laborator’, ‘edit_theme_options’, ‘laborator_options’, ‘laborator_main_page’ ); The last (5-th) parameter should be a callback, but there’s no function named “laborator_main_page” in the theme and occasionally I’m seeing PHP Warnings about it in my debug.log.
Cheers, Ceslav
Hi again,
I have one more bug to report: in some places, you incorrectly use site_url() in places where home_url() should be used. I have found two such places, 404.php and tpls/search-results.php, but there may be more of them.
Typically, the difference between these two functions manifests itself on any website that uses subdirectory install (like mine): home url is like http://www.example.com, while site url is like http://www.example.com/wordpress.
Useful codex links: - https://codex.wordpress.org/Function_Reference/home_url - https://codex.wordpress.org/Function_Reference/site_url - https://codex.wordpress.org/Giving_WordPress_Its_Own_Directory
Cheers, Ceslav
Hi Ceslav
Thank you so much for your suggestions about theme improvement, we are really glad to have someone to tell us to make the theme code better.
Theme style CSS is usually called but never had a purpose in our work style, so you are right about it. To give it flexibility, I have added an option in Theme Options to disable enqueueing of this resource:
http://drops.laborator.co/1d6pgThis will be available in the next update. Thanks for suggestion.
About that extra code:
wp_enqueue_script(array('isotope', 'packery'));
You are totally right, we have changed the way of importing these two resources, they are used widely in Kalium so we are calling them in each page. So I’ve removed the line of code you have suggested.
About the laborator_menu_page, I feel so stupid here I forgot to define this function, even that is doesn’t make no sense but it was missing, so now I have created this function and left empty.
As for misuse of site_url and home_url I have replaced them in template files which are shown in frontend, however I have not replaced the “site_url” function where the code is executed in admin side (backend), I guess this is the right way?
Once again thank you so much for your suggestions, I’ve added your name to our changelog with special thanks mention.
Have a great week
Hi Arlind,
Yep, I guess that on back-end you’ll want to use site_url() most of the time. Basically, home_url() should be employed to handle virtual URLs like those of front-end pages (ie. of any resource that does not relate to a physical file), while site_url() should be employed to handle URLs of assets (ie. files from WordPress directory). However, you might find other functions like admin_url(), content_url() or theme_url() even more useful in particular cases.
Have a great week too, Ceslav
Dear Laborator,
I have a question with Kalium. How can I use a full width featured image in a page (not in a blog post) as shown here: http://documentation.laborator.co/kb/kalium/blog-kalium/single-post-image-options/. I hope you can help.
With kind regards, Sebastian
Hi there
Is there a simple step by step tutorial, on how to add portfolio items and to add images (at the moment there is only documentation that shows how to set up a portfolio). I know it sounds incredibly silly, but I’ve been trying to add new portfolio items and the area where I can add images to the gallery, though visible on my other pages, does not appear on the new page.
Thank you
Pieter
Hi Pieter,
You can create a new Portfolio just follow this procedure:
1. Go to WP Dashboard > Portfolio > Add New Item. Write a tittle to the “Enter title here” section.
2. Choose your desired “Portfolio Item Type”.
3. Click the Publish (blue) button.
then options will appear:
Kind Regards,
—Ylli
Hello there,
I just bought this an shaving trouble uploading to Shopify, is it compatible?
Please advise, thanks Vic
hi!
I was wondering how you can turn off the feature for when you post a blog posting it doesn’t appear on your home page (static page)?
My website is to mainly host my portfolio which is my home page but would like to use my website as a personal blog as well. I just don’t want the postings that’s on my blog to be automatically loaded onto the home page (which is my portfolio). Does that make sense?
I’ve googled everywhere and it seems that your theme is set up differently compared to what’s explained on threads and such.
Thanks for your help!
- Kristy
Hi Kristy,
I’m not sure if i’m understanding your question completely, but i think that you want to show homepage first when someone enters your site.
Please watch this video and it will explain you the procedure of how to set Homepage Location 
Kind Regards,
—Ylli
Hi there,
we want to set a custom portfolio title and description.
Therefore we set the options in the backend for the portfolio options (http://imgur.com/ueMMCZH) and page settings (http://imgur.com/c2qeBqN).
Our URL is http://bit.ly/1FVsNhk
Why doesn’t our text show up on the website?
Thanks in advance, Marcel
Hi Marcel,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hi there,
I’m having trouble getting the same lay-out as shown in the demo version. I want to make it look like the lay-out called agency. I can’t see where you can make the header text and how to make the black box with changing text.
I hope you can help me out.
Thanks,
Manon
Hi Manon,
I think that Getting Started section will help you much. So you can start with the exact demo of Agency by importing it’s demo content, to learn more about this just click this link Demo Content Import.
If you need further help, just write us again on this thread 
Kind Regards,
—Ylli
Hello Ylli,
Tell me please how I can to change this space,
http://i.imgur.com/j5vsFiM.jpg
I’d like to make 12px space.
Thanks,
B.
Hi Bordo,
Can you please add the code below to Custom CSS
#isotope-container .isotope-item.with-padding, .portfolio-holder .isotope-item.with-padding {
padding: 5px !important;
}
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Kind Regards,
—Ylli
Thanks. Ok I’ll write the new tickets on the previous ticket.
I tried that solution but it’s not quite correct because in this case thumbs pictures go outside from page container, take a look on the image please: http://i.imgur.com/SIqckxA.jpg
Hi!
Done it.
Regards. R.
Hello Laborator,
1) Question:
if you change the text in the options you change me the menu, texts and Autotype
How can I change the font for the Autotype, without changing the rest of the body copy font?
How can I change the font for the texts, without changing the rest of the body copy font?
IMG: http://www.javierbalvin.com/wp-content/uploads/2015/10/2.png
2) Question:
as changing the word “Share your thoughts ” Part of comments?...I can not find it.
IMG: http://www.javierbalvin.com/wp-content/uploads/2015/10/1.png
my Web: http://www.javierbalvin.com/
Thanks =) =)
Hi there,
1. Add this to the Custom CSS:
.auto-type-element {
font-family: "Georgia", sans-serif !important;
}
body p {
font-family: "Georgia", sans-serif !important;
}
2. You can change that word by using a translation plugin such as Loco Translate.
The body font won’t change everywhere because you will need to locate each element one by one.
Kind Regards,
Art
How do I change the name of the category named “all” on the front page?
Hello Kalium-team, i have a question for your portfolio sites. when i create more than 10 Items it automatically generates a button where i can skip to the next side. I don’t want that! can i display all items on one page ?
Greetings
Hi there,
To do this go to Laborator > Theme Options > Portfolio Settings and set the portfolio just like the screenshot below:
http://drops.laborator.co/1kg3IKind Regards,
Art
hello! is there an option in store “Sign up for newsletter”? and I can’t see how would look like page About us or Contact