180 comments found.
Great theme, the best we have used on Shopify at a fraction of the cost. Excellent support!! A must have theme to increase customer confidence. 10/10
Thank you so much!
Help you as our customers is duty and our pleasure
If you have more featured questions, please don’t hesitate to contact us.
Again, thank you so much and Merry Xmas!
Best Regards,
RoarTheme
I must say roartheme’s themes are awesome. However, their customer service after the purchase is even better. Thomas has helped me with making adjustments to my website in a very promptly manner and I just couldn’t be more satisfied with his service. I’m looking forward to more themes from roartheme!
Thank you so much, pebblesbabie 
Where do I go to modify the Mega Menu width structure. The defaults are either full screen or a very small portion. I only have one collection/category and it is placed on the very left. Is it in dot liquid? Thanks!
Hi,
Please contact us via support@roartheme.com, our support team will check for you
Best Regards, RoarTheme
Hi SharpiMarketing,
If you know Javascript, you can modify the mega menu in snippets/head_script.liquid
In case you want us to do it, please help me submit a ticket to https://roartheme.ticksy.com with screenshot attached, we will help you on this 
Cheers,
RoarTheme
Wow, great response time. I’ll check it out and let you know how it goes. Cheers.
Okay that’s cool 
Cheers,
RoarTheme
You guys are fantastic. A+ on design and support. Thanks again!
Thank you very… much 
Hi,
I’ve tried my best to edit the CSS code in collection.liquid to try and change the products per row from 3 to 5 but can’t work it out. The best I could get was reducing the size of the products to the correct size to fit 5 on the row but it still kept 3 per row.
I only want this for desktop/laptop view and keep the tablet to 2 per row and mobile to 1 per row.
Can you please help me with this?
http://www.mmahub.co.ukMany thanks, Gary.
Hi Gary,
Please help me create a ticket at https://roartheme.ticksy.com, our support team will check for you
Best Regards,
RoarTheme
Hi. I purchased your Queen Theme and wow is this thing a snap to use, compared to my old theme.
A few things.
1st. I am setting up a subscription based store: www.Divascrubclub.com
This is like the Dollar Shave Club, Dollar Beard Club, Jimmy Club. If you go to any of these sites you can see that they are extremely simple with minimal front page coverage. Everything is straight to the point.
I was able to shut the majority of everything I did not need off to keep it as simple as possible.
My first issue is I want the three circles in the parallax space to hot-link (not just in text) to a sign up page (currently this page has not been created) from the sign up page they need to go to a page that allows them to choose their products i.e. month to month, 3 month, 6 month, 12 month.
From this page they need to have the option of ad ons i.e. single items that can be added onto the subscription either as a one off or on a reoccurring basis.
Then they can create their account and check out.
I will use the “Chargify” for the reoccurring billing and subscription management.
Can you guys help shape this website into what will become (to my knowledge) the closest to a real shopify subscription base site.
Your free to take the shortened code and resell it as a subscription based template as Envato currently has ZERO available for sale.
You have already been added to our admin panel.
Thank you in advance,
Ethan
Hi Terrafilms,
Thank you so much for choosing our theme
I totally understand your idea. If you decide to use Chargify, please go ahead installing it. When it is done, please help me submit a ticket to https://roartheme.ticksy.com we will check and help you check if the integration is fine with your request
Thank you!
Cheers,
RoarTheme
I did submit a ticket, but have not gotten any notifications? Is there a phone number we can call because I think this may take more modification of the actual code itself to shape it closer and these customizations may cost us extra money.
Ethan
Hi Terrafilms,
Please contact me via Skype ID roartheme
Thank you so much!
Cheers,
RoarTheme
Okay. What is your timezone? I am pacific time California.
Hi Terrafilms,
Our timezone is UTC+7 
Cheers,
RoarTheme
Hi RoarTheme, I am currently having broken image issues on my website www.styleandpose.com. I also sent you a message through the email contact form. Can you please help me fix this, as I want everything to be showing perfectly before black friday. Thanks
Hi, please check your email
Best Regards,
RoarTheme
I’m confused as to how to update the social icons for facebook and twitter to go to my site and also on the slide show for the instagram section.
Hi technomonkey,
- To change social links, please go to Customize theme > Social Configuration > Social Media Icons http://take.ms/jkQG4
- To change Instagram configs, please go to Customize theme > Social Configuration > Instagram http://take.ms/EO9wW
Hope it helps
Best Regards,
RoarTheme
Hello, my current store has prices without taxes . I need to include VAT at catalog prices , cart , collections, etc ..It can be done with this? example: 12 € + 21 % = € 14.52 (show this price ) Thank you
Hi intuerie,
Unfortunately, it’s impossible to make on this theme
If you have more questions, please help me create a ticket at https://roartheme.ticksy.com, our support team will check for you
Thank you so much!
Best Regards,
RoarTheme
i just bought this theme, i can not download this theme, please help me, how to download this theme ?
Hi tuannguyen91,
First of all, thanks for choosing our theme
To download this theme, please log into ThemeForest and go to Downloads section http://take.ms/uNyQA
Hope it helps.
Best Regards,
RoarTheme
i just download this, but i can not upload on my host, my host is goddady host, please tell me, how to install this theme on my host
Hi tuannguyen91,
It’s a Shopify theme. It’s impossible to upload into goddady host.
If you want to use it, you must create a Shopify store and upload this theme into your store (please refer link https://www.shopify.com/?ref=kumi)
Hope it helps.
Best Regards,
RoarTheme
hic, i don’t need use shopify now, may i can refund this product, so sorry
Hi tuannguyen91,
I’m so sorry for this case, but I can’t refund it for you
It based on ThemeForest, not my site. Please be careful on the next times
Best Regards,
RoarTheme
I just sign up on shopify, but i don’t the right to upload this theme, please help me
After download this theme from ThemeForest, you must extract the file and go to Packages folder to upload.
Also, you can refer document of this theme there http://docs.roartheme.com/shopify/queen/#!/theme_installation
Hope it helps
Best Regards,
RoarTheme
Hello. I’m using this theme and it’s great, but I have one problem. I added a shopify app for pre-orders, I installed it correctly, set everything up, but i’m still not able to make it work with the theme. It’s the main pre-order app when you search for apps in shopify. Any ideas? Thanks!
Hi BellianTea,
Please help me create a ticket at https://roartheme.ticksy.com, our support team will check for you
Don’t forget to give me a staff account via support@roartheme.com, so that we can check your problem easily and quickly.
Best Regards,
RoarTheme
I am interested in purchasing this theme, however does it allow for prices to be shown without decimals / cents? The results of our AB tests was that the prices without decimals have received more purchases than ones with decimals / cents. Thank you!
Hi mackenzieturner,
Yes you can config this easily in your Admin
Also, we can help you on this if you want.
Thank you so much!
Cheers,
RoarTheme
Hi, is the multi currency feature inbuilt or will an app be required?
Hi kesiena,
It’s inbuilt, not app
Hope it helps.
Best Regards,
RoarTheme
That’s brilliant. Sorry I forgot to ask, does this or any of your themes have geo location, so that customers are shown the currency set for their location. Thanks
Hi kesiena,
Unfortunately, our themes don’t have geo location
Please let me know if you have more questions. Thank you so much!
Best Regards,
RoarTheme
Thanks. Can you add it as customization work?
Hi kesiena,
Yes this can be added as customization work. If you want to go ahead with this, please submit a ticket to https://roartheme.ticksy.com
Thank you so much!
Cheers,
RoarTheme
Dear support,
Does the checkout cart have cookie function. For example, a 90 day cookie that keeps the items in the cart for returning customers?
thanks. Joanna
Hi Joanna,
Yes, it’s 2 weeks for cart storefront.
Beside, you can contact Shopify Support to get more details https://docs.shopify.com/support
Hope it helps
Best Regards,
RoarTheme
Thank you.
Your theme includes Spanish language?
Hi intuerie,
This theme supports Theme Internationalisation so you can change almost common words/phrases to any language you want
Cheers,
RoarTheme
where can I edit a feature on the demo that says someone ordered product someone liked product. Its a slider at the bottom left
To turn off it, please go to Customize theme > Extensions > Notification Slider http://take.ms/MnjF5
Hope it helps
Best Regards,
RoarTheme
I love this theme. But i dont need the cart sidebar popping up when customers add to car, does this need to be coded out or is it a simple thing in the settings to disable it ?
Hi divascloset,
You can turn it on/off easily in theme settings
Thank you so much!
Cheers,
RoarTheme
Excellent i have looking at my friends site and couldnt find it. Which settings is it in. if you dont mind 
Hi divascloset,
You can find it in Customize theme > Cart page > Direct add to cart
Hope this helps
Cheers,
RoarTheme
This is the best Shopify theme I have gotten to date. I have tried 2 others so I am not new to this.
The developer has thought of everything. The layout is wonderful. I think my favorite part is how it looks on mobile. Not only does it look great, but it functions great so that your customers have a seamless experience and are not fiddling with any buttons to make it look or work right. They can focus on the shopping.
I am using it for a multi-purpose store and it is working well.
You almost don’t need to read the documentation files during set-up, because the developer has done such a thorough job in including instructions and tips in the customization side bar.
Also, support is top notch. “Roar theme” understands what you want and his responses are like nothing I have ever seen before.
Anyway, I’m not getting paid to write this. I just like to give feedback the way I see it. And when I see something good, I get excited. And I think people who do a great job deserve to hear it. It also helps us consumers make smarter buying decisions.
So if you’re thinking about buying this, I highly recommend it.
Thank you Roar. And I look forward to supporting all your work in the future.
All the best, Joanna
Hi Joanna,
This is really a great encouragement to all of us! We are trying to give you guys more and more “cool” products in the near future
Thank you so much!
Cheers,
RoarTheme
Really like this theme. As a new, non-technical user, I needed help. Thomas was amazing and really helped me a LOT! Thanks for such a great theme and even better support.
Thank you so much, arrutledg
Please let me know if you have more questions
Best Regards,
RoarTheme
Hi. I am really loving this theme. It is super.
I have come across a couple of things that I need some help on.
1. How can I get a newsletter sign-up form on every page? As it is now, it only shows on the homepage. It would be nice if it can show in the footer.
2. Also, the color swatches don’t match the color names exactly. For example hot pink and pink look the same, red and burgundy look the same (I tested on different monitors). Is there a way to change/fix this?
3. Also, is this retina responsive?
Thank you very much.
Hi Joanna123,
First of all, thanks for choosing our theme
Regarding your questions,
1. and 2. > Please give me a staff account via support@roartheme.com, we will check for you
3. > Unfortunately, we didn’t support retina images for this theme
Please let me know if you have more questions.
Thank you so much!
Best Regards,
RoarTheme
Wow.that was fast! I will give you access now. Thanks.
It’s my pleasure
After giving staff account, please give me an email to confirm
Best Regards,
RoarTheme
done. 
Hi,
I just bought this theme and I am following the documentation provided. I have run into trouble at the wishlist stage. I cannot find the template ‘page.wishlist’ when creating a Wish List page.
Thanks, Bhavik
Hi SugarcraftDirect,
Did you publish this theme? You must publish it to see the template “page.wishlist”
Hope it helps
Best Regards,
RoarTheme
Hi,
No I haven’t published it yet. I wanted to make all the edits before I publish.
Thanks, Bhavik
Hi SugarcraftDirect,
You have to publish the theme to see the template. This is a must (Shopify default rule). Hope you understand
Thank you so much!
Cheers,
RoarTheme