Hi artisticpuppy.

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.

P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
—Ylli

Hi there,

I see the heading of your portfolio is not being displayed in your site.

Best Regards,
Art

Hi there,

There are two places where you can change the settings of the portfolio, you can do that in the Laborator > Theme Options > Portfolio Settings or by editing the Portfolio page, below the textarea there is a tab for the Portfolio Settings where you can set custom settings for that page.

Kind Regards,
Art

Hi, thanks for you reply. I have already done this so it is working on the portfolio page, but it’s not inheriting the colour change on the portfolio section on the homepage. How do I inherit the colour change?

Hi there,

Usually it will be automatically inherited from the settings.

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi romanos_tsomos,

1— Just go to Theme Options and enable this option “Disable lightbox for portfolio items”

(view large version)

2— Envato has promised a new comment section style that will be easier for some customers, but it hasn’t arrived yet, we are waiting impatiently for this change from them

Kind Regards,
—Ylli

Hi Ylli,

Thanks for getting back.

Correct me if I am wrong, but this is only for the Portfolio, right?

I was referring to the Product Page.

I found a CSS code that disables the lightbox in the product page that you had posted somewhere (can’t find it rightnow), but that also disables being able to click on the thumbnails below.

Is there a way to be able to click the thumbnails (and display them above), which disables only the lightbox?

Many thanks and btw, great work on the Theme!

Hi there,

.woocommerce.single-product .single-product .images .product-images-carousel {
pointer-events: none !important;
}

Kind Regards,
Art

Hi Ohto

Firstly thank you for your kind words.

1. To disable search in menu go to Theme Options > Header and Menu, uncheck this setting:

And save options.

2. Not sure how do you mean this, can you give me an example because I am not able to figure this out.

3. Go to Loco Translate, click on Kalium theme language link to translate, see how I have done this:

I hope my answers will help you.

Arlind

Hi lqpinoo,

Hope that you are well,

We saw that you have rated us with 4 stars. We just wanted to ask you if you have any problem with our theme, or if you have any questions please feel free to tell us, we will try our best to give you a solution to your problems/question relating to our theme.

Hope for a reply from you, have a nice day

Kind Regards,
—Ylli

Hi,

My bad, I should have rated it 5 stars. No problem there

Cheers

Hi lqpinoo,

Glad to hear that, have a nice day

Kind Regards,
—Ylli

Hi oscarlizard,

It looks like you are trying to install Kalium the wrong way,

You can find documentation on this site Kalium Documentation.

Specially Getting Started section

If you need further help, just reply to this comment again

Kind Regards,
—Ylli

Hi Martymcfly2015

It seems that you have limited memory size thats why you get that error.

Can you please increase your PHP limits, so you will not get that error and you will be able to install demo content pack properly.

Read this article about what PHP vars you need to increase:

Arlind

Hi aliecoco,

You are using an old version of our theme (1.4.1) and the latest version for the moment is (1.8), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

We won’t be able to provide support for outdated versions.

We want you to experience the best we have to offer while keeping your site safe.

Staying updated is the way to do it!

Kind Regards,
—Ylli

Hi GKrok

Can you please send me the URL of your page, then I can see what its the issue.

Also consider updating the theme, because new version of Kalium has been released and it may solve any of bugs you may encounter.

Thanks

Arlind

Hi Arlind, Thanks a lot! It works very well. I guess I have to add the code again after a theme update? Judith

Hi Judith,

We will see if we can add this feature for the other users.

Kind Regards,
—Ylli

That would be nice. Thanks. Judith

Hi benshaman

Portfolio items only appear when they have featured image, so please add featured image for your items and they will appear in your portfolio page.

Kind Regards,
Arlind

Works fine inside a post but fails at blog page http://capellamallorquina.com/noticias/

What can we do?

I can put the label “more” just before the map and so I can make a workaround for this. :\

Thanks

Hi

After viewing this post I saw that the map is showing:

Can you tell me how you try to put the shortcode which doesn’t work normally?

Arlind

Hi woerdhvd,

Can you please write us your site URL here on comments first?

P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
—Ylli

Hi odman,

That logo it’s on Revolution Slider, by watching this video, you can learn how to remove that. (video is made with the last version of RS, but i think that you will not have problem to find that place on the new layout)

Kind Regards,
—Ylli

Hi jo_shindig

To show full width image for your blog posts (all) on theme options set this setting:

If you want for a specific post only, then on Edit post page and set from this metabox:

To show fullwidth featured image behind the menu set this option:

P.S. The custom snippet you added will be no longer needed as v1.8 of Kalium contains these fixes.

Arlind

Thanks for the feedback, Arlind.

I had already set the theme level option for full width, but it didn’t trigger unless I set the “Full Width” on the post level. Seems like a bug?

I’ve followed all the steps you recommended and the posts now look the way I like it. Thank you!

Hi jo_shindig

Did the new update fixed those issues and is everything fine with your site?

Arlind

I was able to write in HTML for this one. Just put it all in minify type writing and it worked. I was not however able to do that with the zig zag description as it’s counting it as visually writing instead of text writing. Any ideas?

Hi

To add an icon in services checklist simply use this syntax:

<i class="fa {icon-class}" />

Where {icon-class} can be found in this reference:

Just type: “fa fa-arrows” and it should show the arrows icon.

The same form can be used on Zig Zag portfolio item type.

Arlind

Hi artisticpuppy,

So you want to put the icon on the menu?

Kind Regards,
—Ylli

No, in the zigzag page where the description goes. I was wanting to put an icon next to a “header” basically i need either Visual Composer enabled for that space or the text editor so I can write it out in html

Hi artisticpuppy,

Can you please write URL of this exact page where you plan to make this here on comments first?

Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer

Kind Regards,
—Ylli

Glad to hear that

Yes, but it’s a strange bug. It means that for every image the profile needs to be checked and/or changed. For me this is not a big thing but for my customer who does not have any knowledge about profiles it’s a problem.

Hi there,

You’re right about it, we will check what we can do about this cause you’re not the only user who reported this.

Kind Regards,
Art

Hi JC

The issue with “ordering” css rules is because we use “Less” css compiler to create the CSS, so this way we style each element specifically. In order to not set an ”!important” declaration for each rule you must firstly open Inspect Element and see which one is the last rule applied to current element, then copy that CSS and apply with your own new value.

I suggest you to put Custom CSS in admin menu link, not in Appearance > Editor (style.css)

As for font size, please apply that rule to the full path of element, because in your case it is very general rule:

header.main-header.sticky-active {...}

Instead do this form:

header.main-header.sticky-active ul li a {...}

This will work for you.

Best regards

Arlind

Thanks! LESS is outside my skill-set so I was unaware of its effect on order in CSS.

The correction for the header selector works, thank you!

Best, JC

Hi jcloewe,

Glad ti hear that

Kind Regards,
Arlind

Hi there,

That’s weird. when you create the slide and then go to the page what you need to do is just add it.

You can send us your WP credentials on email. We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi antonyjames99

This is weird issue, wasn’t reported here before so I am not aware what could possibly cause this!

You may be mistakenly typing the slider alias so make sure you are copying the slider shortcode from this field:

Or even better if you choose it via Visual Composer.

Tell me if this works for you. Thanks

Arlind