180 comments found.
Hi, can you help me on how can i replace “Add to Cart” button with Amazon Affiliate button?
Hi lrandall1379,
Please help me submit a ticket to https://roartheme.ticksy.com, our support team will check for you 
Best Regards,
RoarTheme
One more question, does this template work ok with yotpo reviews app? anyway to replace/disable the default review tab. Thanks again.
Hi APVV,
Yes you can do both with this theme
Cheers,
RoarTheme
Hi, the popup/sidebar that opens when we ad something to cart, is there anyway we can add a button there saying “continue shopping” that closes the popup? Thanks
Hi APVV,
Yes this is changeable in the source code and we can help if you want
Cheers,
RoarTheme
Hi, I love this theme and the instructions are great! I’m kind of new to this… so can you please tell me if it’s possible for me to use an image in the full width footer? Thanks! Jill
Hi Jill,
Please help me submit a ticket to https://roartheme.ticksy.com with your store info. We will help you on this
Cheers,
RoarTheme
Hi…The theme keeps resizing my logo making it smaller. How can I keep it at the height i set it in the customize header section.
Thanks
Hi creativevision,
Please help me submit a ticket to https://roartheme.ticksy.com, our support team will check for you
Best Regards,
RoarTheme
Hi, your theme looks great. Couple of pre-sales question:
1) Do you support true full width pages for Home, Shop and Product detail pages?
2) Can the product detail page be configured to display in 2 columns (Product image and product details)? In the demo site it has 3 columns.
3) Is there an option to hide out of stock products?
4) Is a header with centered logo supported?
Thanks!
Hi jigisu,
Thank you so much for your interest!
For 1, 2 we will help you change if you want
For 3, 4 it need to be customized to achieve
Thank you so much!
Cheers,
RoarTheme
Thanks for your quick response. For 3 & 4 : what will be the process?
Hi jigisu,
Please help me submit a ticket to https://roartheme.ticksy.com/ our supporter will catch you there
Thank you so much!
Cheers,
RoarTheme
Hello, just have a quick question. Does this theme support boxed layout?
Hi truescope,
Unfortunately, this theme does not support boxed layout. If you like, after purchase this theme, please help me submit a ticket to https://roartheme.ticksy.com, our support team will make it for you
Best Regards,
RoarTheme
Does this theme automatically support ReCharge?
If so, can you provide an example?
Hi tylergoelz,
I think you should contact to ReCharge support to get details because I have no customers using this app before 
Let me know if you have more questions
Best Regards,
RoarTheme
Hi support team,
Is the template customizable? We need to add some banners and image boxes.
Hi sigmagrip,
Please send me the screenshot detailing your request to support@roartheme.com we will check and let you know
Cheers,
RoarTheme
The support ticket was just submitted to the email address. We will wait for your reply.
Hi sigmagrip,
We are now checking your request You will have the answer in just a couple minutes
Thank you so much!
Cheers,
RoarTheme
Hi there, I love the themes but i need to change the music, what are the supported formats ? thanks
Hi,
Please help me create a ticket at https://roartheme.ticksy.com, our support team will help you to change the music 
Best Regards,
RoarTheme
I have a product with 1 variation that has 2 options, length and colour. How do I get these to display in the customise your order section as per here http://rt-queen.myshopify.com/collections/women/products/impedit-quo-minus?variant=915040243 At the moment only length displays? Thanks!
Hi matthawken,
You can re-order the options in your product in admin
Hope this helps!
Cheers,
RoarTheme
That hasn’t made any difference I’m afraid. The only drop down option I get is Length, the related Colour option is not displayed, so you have no idea what colour you have selected. I’ve sent you an email with a link to the page.
Hi matthawken,
Please check your email
Thank you so much!
Cheers,
RoarTheme
Hi , I am new to shopify , how do i add this theme to my shopify account? Also would i need to pay shopify to install this theme?
Hi Anarach,
Thank you so much for your attention
It’s very easy to open a Shopify store using this theme:
1. Please go to https://www.shopify.com/?ref=kumi to register for a store (in case you don’t have an account yet)
2. Go back to http://themeforest.net/item/queen-responsive-shopify-theme/9433426?ref=roartheme to purchase this theme
3. Go to your store admin and upload the theme
That’s all! If you get any problems while installing, we are always willing to help
Cheers,
RoarTheme
Is there a reason why the “Use Sticky” only works on certain computers browsers? Is there a way to make it available on all computers/browsers?
Thank you,
-Yuriy
Hi Yuriy,
We disable the sticky menu on mobile devices. If you wan to enable it on mobile devices, please help me create a ticket at https://roartheme.ticksy.com/, our support team will check for you
Best Regards,
RoarTheme
Hello,
Is there a way to change the logo from one image to another when you start scrolling down and it becomes fixed (use sticky) at the top of the page. I would like to have it switch from a stacked logo to a more of a horizontal logo (different image) so that it doesn’t take up as much space while scrolling down.
Many thanks in advance,
-Yuriy
Hi Yuriy,
Yes, it’s possible but we need custom it again. Please help me create a ticket at https://roartheme.ticksy.com/, our support team will check for you
Thank you so much!
Best Regards,
RoarTheme
Hi, I really like this theme but want to know is it compatible with loyalty apps in shopify apps store?
Hi bedazzlebeauty2u,
We have clients using Queen theme with S Loyalty app, so you can count on it
Thank you so much!
Cheers,
RoarTheme
Does it support social login as well? Thx
it supports social login app as well
Cheers,
RoarTheme
Dear Customers,
We will be off partly for traditional holidays from February 03, 2016 to February 15, 2016. Therefore, our supporting will be slightly limited these days. Don’t worry because we will be working, just a little bit less than usual
Thank you very much!
Cheers,
RoarTheme
I have a problem with the installation.
When you try to install theme I get the message that missing style.css style. What is the problem ?
This happens when you are trying to upload the incorrect .zip to Shopify. 99% of the time this happens when the folder that was downloaded from Themeforest was NOT unzipped beforehand.
Within the folder there are 4 items – Readme.txt, Changelog.txt, Documentation folder and Packages folder. The file you have to upload to Shopify is a .zip file in Packages folder (rt-queen.zip).
Best Regards,
RoarTheme
I tried to upload all of the following packages folders: rt_queen_v1.0.5.zip, rt_queen1_v1.0.5.zip, rt_queen2_v1.0.5.zip, rt_queen3_v1.0.5.zip, rt_queen4_v1.0.5.zip.
Did you upload into your SHOPIFY store?
Hi There I am interested in purchasing your store #3 theme, I have 2 questions, 1. I can only see one product (tea thing) ! can i add many products? 2. Can i change the font size and font face? if so how?
Also , Can i have some sort of texture as the background instead of plain white or any other color?
You can add more products but only display 1 product on homepage section. Also, you can change color and font size on theme settings easily. But if you want to chage to other google font, after purchasing please contact us again to get help again. I will make custom for you. No worry, it is free
Unfortunately, you could not change plain background to background image. If you like, we will make for you as our customization services.
Cheers, RoarTheme
What would be the charges for such a customization? like changing the background to a pattern or a image
Please help me create a ticket at https://roartheme.ticksy.com/, our support team will check and quote for you about changing background
(Pre Purchase)
Looking forward to purchase and install this theme! Have been reading good things about the support which leads me to leaning towards this.
Question: Can instead of carousel style of showing off the category at the homepage, can i have it grid style?
Cheers Sheikh Farhan
Hi Sheikh,
First of all, thanks for attention our themes
Regarding your questions, it’s possible to replace carousel style by grid style of showing the category at the homepage.
After purchasing this theme, please help me create a ticket at https://roartheme.ticksy.com, our support team will make it for you. No worry, it’s FREE
If you have more questions, please let me know.
Thank you so much!
Best Regards,
RoarTheme
Thank you for your reply.
Have purchased! Will try to install tonight. and will open a ticket later too.
Cheers Sheikh Farhan
(Pre Purchase)
Looking forward to purchase and install this theme! Have been reading good things about the support which leads me to leaning towards this.
Question: Can instead of carousel style of showing off the category at the homepage, can i have it grid style?
Cheers Sheikh Farhan
