Dear sir,

Sorry for late reply because we are in Lunar New year holiday within 10 days ( from 5th to 15th of February, 2016). Therefore, maybe our support will be temporarily suspended and late in reply, hope you understand for us. We will support for urgent issues, please submit ticket to get support. This issue need to be debug.

Thanks so much! and happy new year!

Enjoy the Lunar New Year Holidays. See you on the 15th.

Dear sir,

Please submit ticket, we will check it later.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Currently, we don’t know exact time to release this theme on Magento 2.0. If we release, we will inform to you.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Sorry for late reply because we are in Lunar New year holiday within 10 days ( from 5th to 15th of February, 2016). Therefore, maybe we will be temporarily suspended and late in reply, hope you understand for us. We will support for urgent issues, please submit ticket to get support.

Thanks so much! and happy new year!

FAQ’s . Official Support . Facebook . Twitter

Thanks for response.

Unfortnuately, the Ticket System is DOWN.

Unable to create Support Ticket.

Dear sir,

If you can’t open ticket, please send email to us.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

We turn it off inside admin panel. Please buy it and then we will help you.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

It can be compatiblw with Magento 1.9.2.3.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

When SM Market Magento responsive theme on Magento 2.0 release, we will inform to you.

Thanks!

Dear sir,

Please submit ticket, we will help you.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

It’s impossible on my theme. But you can check our DEMO again, this kind of menu can support better.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

<script> $ $ TESTE 1 & TESTE1 $

$
• TESTE1
$
• TEST2
</script>

forgive me, the script does not work here. follow the image http://i.imgur.com/ssSBKCP.png

Dear sir,

FOr this issue, please submit ticket and our technical support team will help you right.

Thanks!

Dear sir,

You updated it? Please submit ticket and we will check it right

Thanks

Can you please tell me what is the code for tangerine color, I put default_tangerine and I have a blank page. Thank you very much!

Dear sir,

The default_tangerine is based on the default of Sm Market, it only should change in the color theme. We need check your config and your files to debug. So, please kindy submit Ticket.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir ,

Current version is compatible with 1.9.2.2, If you install our theme on Magento 1.9.2.3, we did not test it, however,in theoretically it can be compatible with magento 1.9.2.3, you can backup your site and try it, or try on other site.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

For this issue, please submit ticket, we will check it right.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please go to http://magentech.com/ and send emai or ticket to us about any thing you want to know.

Thanks!

Dear sir,

Change logs we use for version with big change, and update is used for some features or functions updated. The latest update is fixing the bug not create account in register.

If you need more information, please submit ticket, we will assist right.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please submit ticket, we need check your site.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

6 column style in mega menu is ok, but it look not beautiful, and very narrow because this menu is left-menu.

Please check your ticket to get answer, and if there is any requirement, please update to your ticket, we will assist,

Thanks!
FAQ’s . Official Support . Facebook . Twitter

4-Col Style is fine. Pls check ticket.

ok, we will chekc, please keep following your ticket to get answer later.

Thanks!

Dear sir,

We have not tested on this Magento Version EE 1.14.2.2 . However, some our customers also install on this version, and there is no problem. You also can try it. If you have any question, please let us know.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Yesterday is sunday, thus we are off in support, please read our support policy.

Could you tell us your ticket number, we will check it right.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

One more qtn: which version of Magento is the DEMO Site, so i decide to install the Demo Site? If 1.9, is it possible to downgrade to 1.8 ?

Dear sir,

For your questions, here are answers: 1. yes, you can create “6 column” in Mega menu horizontal 2. Yes, you may create the new layout based on the ours. 3. yes, it can be configured inside admin panel management. 4. This theme can be compatible with magento 1.7.x =>> 1.9.2.2

If you have any question, please let me know asap.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

We are planning convert this theme to Magento 2.0 , but we can’t estimate exact time it completely. However, After releasing , We will inform to all customer.

Moreover, we provide lifetime update, You also can buy this theme, after the verion for magento 2.0 release, you can contact us for getting it.

And if you need this theme on Magento 2.0, you can buy it and require “custom work” department with an extra fee.

Thanks!
FAQ’s . Official Support . Facebook . Twitter