28306 comments found.
Hi
How do you add a PRODUCT LIST to the home page?
I want 3 columns just above the footer that shows featured products in a list in one column, best sellers in a list in the second column and so on.
Thanks
Hi there, you need to use this shortcodes to create a product list: http://flatsome.uxthemes.com/shortcodes/shortcode-product-sliders/
Sorry I should have been clearer, I mean as you have it on your demo at the bottom of the page, small thumbnail to the left and product name and price.
Please see here: http://awesomescreenshot.com/09a5n4e1cf
Much appreciated!
Ah, that’s product widgets. You need to insert them in the Widget editor in the Apperance tab.
We’ll create a shortcode version of it in next version of the theme 
Thanks for the reply, so do i need to create a new sidebar? How do i then call this into my home page. I have looked at the widgets and I see WooCommerce Products and WooCommerce Top Rated Products, but how do I then make it like the layout example, small thumb to the left and short text to the right?
Thanks
Try add it to the ‘Footer 1’ and ‘Footer 2’ widget areas. That will make it like the demo page.
Great thanks, when do you think the next theme update will be?
Should be ready today or tomorrow
Just waiting for Themeforest to approve it.
boa noite, quero adquirir esse tema, mais gostaria de saber se esse tema tem no idioma Português Brasil?
Hi there, Flatsome is available in Português.
Hi, how are you? Can I upload a family font? I have the bold, light, heavy, etc versions of a ttf font, what should I do? Thanks
Hi there, you can currently only upload one ttf file. We’ll add an option in the future to upload the complete font family.
I have a video banner in the header, works fine on desktop, but doesn’t display on mobile. Added in ogg file and webm file…still doesn’t display on mobile. Any workaround for this>
Hi there, have you purchased the theme? You need a fallback image on mobile. Auto-play videos does not work on mobile.
Will this capability be updated in future? Is it possible to keep the video on desktop but a fallback image for mobile only?
Hi there, yes that’s possible now
You just need a fallback image for mobile devices. The video runs like normal on desktop.
Sorry I should have been clearer, I meant will video autoplay for mobile be coming in future? Also my fallback image first loads on desktop for 1-2 seconds before changing to the video. Is there a way for it not to show on desktop?
The problem is that iOS (iPhone etc) does not allow autostart of video. So it does simply not work. We’ll add autoplay in the future if they start allowing it 
can you say me, if the translator is included? my site must be in spanish
Hi there, WooCommerce is available in spanish. You need to translate some theme specific words by using this plugin: https://nb.wordpress.org/plugins/loco-translate/
Featured product image is blurry on product page. Other images on the same product is clear when i click on them but only the featured image is blurry. All images are the same size. Is this a known issue? www.nsrriding.com
Please see this image…. it works fine and image is clear on desk top, but on mobile view , the feature image is blurry and slide image is very small when I click on the image.
http://imgur.com/EZbJHSgthe featured image works fine and clear on my computer, but it is blurry on my iphone and when I click on the image the gallery view is very small… please see below image… you can see the blurry image on the back and the small slide images….
http://imgur.com/EZbJHSgregenerating thumbnail fixed the small slide image but the blurry featured image issue is remaining….
just came back to say that it wasn’t the image regenerator… the small slider was caused by a “quick shop” plug in that I installed, I deactivated the “quick shop” and the image works fine now. just thought you might wanted to know…
quick question, if I do thumbnail regenerator after changing image demension, what is going to happen to old size images? is image regenerator going to create lots of garbage images? or it deletes all the old images?
I don’t want to make my ftp hdd full of unused images
Thanks for letting us know. The generator creates new images from the original image, so there could be a lot of garbage images in your forlders. I’m not 100% sure. We use this plugin https://nb.wordpress.org/plugins/regenerate-thumbnails/
yes. I use the same one.
any solutions about the blurry featured images? only featured product image is blurry… another gallery images of the product are clear…
and is there a way to clean the garbage images? do you use any plug in?
Hi Guys,
Future updates request regarding sharing icons, to include LinkedIn.
Also if it would be possible to make using shortcodes possible within the ‘Custom share icons’ window. So that way I could easily use other plugin generated shortcode if what’s in theme not enough 
At the moment it’s not working. To be honest not even sure what would work in that window?
Hi there, thanks for the suggestion. We’ll add LinkedIn to share icons in next version 
I’ve just installed this plugin http://codecanyon.net/item/smart-product-viewer-360-wordpress-plugin/6277697?_ga=1.28463604.931101602.1449480967 and it does not work. I can use it as shorcode, but not as product image. I have tried on two sites with your template and does not work.
Hi there, thanks for feedback. We’ll investigate and try have it fixed for next version of the theme.
Where to add a fall back image for the video slider for mobile?
Hi there, just upload a normal image to the Banner 
Hello,
can you please tell me how to add a TITLE text to a button from the shortcodes?
I tried sth. like this:
[button size="medium" style="alt-button success" text="Medium button" title="TITLE TEXT" link="#"]
But it does not display the TITLE text
Thank you 
Hi there, there is currently no option to add title to a button. We’ll add this in a future version of the theme
What do you need it for?
Hello UX site woke up broken this morning due to woocommerce checkout manager corruption and it was correctly updated. Site restored after eliminating the plugin. Are you aware of such things are happening with this plugin? Is there any other option to add just another required custom field to the checkout form without using this plugin? Thank you!
Hi there, was the plugin also updated? We use default WooCommerce templates files for the checkout.
Hi Guys, What’s the secret with using Countdown shortcode? No matter which style I choose it just outputs same thing? Or is it not fully ready yet?
Ok, never mind
Found the reason – it always adds style=”text”. After manually changing to style=”clock” I got some other looks!
Guess something to fix in next updates. Cheers!
Thanks for noticing
We have fixed this for next version.
How to add more than 1 custom tab? Plus, an editor for the custom tab content would be great.
Hi there, try this plugin: https://wordpress.org/plugins/woocommerce-custom-product-tabs-lite/ 
I am also experiencing the same problems as Pixelsugar wrote about earlier today. Please see below:
“Hello! The “select options” button on the catalog view of variable products adds the item directly to the cart instead of taking users to the product page to choose variations. We now have customers buying products without choosing specific things we need to know, and we have to reach out to them directly which makes us look unprofessional and is time consuming. I have emailed support about this and they told me “developers are working on it”, but this was almost 2 weeks ago. Do you have any idea when the fix will be released? It seems like a pretty straight forward bug. If someone could even send me a fix, that would be awesome.”
Any updates would be greatly appreciated,
Thanks
Hi there, we have a quick fix uploaded here: https://www.dropbox.com/s/pm6wxyysgc3ob9o/add-to-cart-variations-quick-fix.zip?dl=0
For the menu at the top of my page, I have 2 options you can hover to show a drop down menu (about us, order, etc.). Is there a way for the drop down menu’s parent name (the one that you see on the top of the page) not be a link and instead just be a text. So that when the user clicks the main parent menu it only brings the drop down menu?
Hi, I would like to change the word “shipping” to delivery on check out page. please help.
Hi there, try use ‘loco translate’ to translate the theme. https://nb.wordpress.org/plugins/loco-translate/
Hey, how can i translate following fields with WPML (the text i write in the field):
HEADER: - SHOW RIGHT CONTENT - TOP BAR LEFT - AFTER HEADER HTML
FOOTER - AFTER HEADER HTML - FOOTER BOTTOM RIGHT CONTENT - HTML BEFORE FOOTER - HTML AFTER FOOTER
I hope you can help me, because i dint find it in the Strings and Plugin&Theme Localization.
Thanks
Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible 
Hello. I need help changing the Category and Product page titles to H1 tags. Right now they are all H3.
Example – http://cheapstairpart.wpengine.com/products/iron-balusters/
The category title is in H3. Nowhere in your theme can I find a way to add any H1 tags to these pages. You can’t add it via the edit product or edit category description pages because it strips out html code and only allows shortcode.
To be completely honest the best solution for me would be to hide the category title all together and allow the short code I add into the category description to take h1.
Please help. Thanks.
Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible 
Hello! The “select options” button on the catalog view of variable products adds the item directly to the cart instead of taking users to the product page to choose variations. We now have customers buying products without choosing specific things we need to know, and we have to reach out to them directly which makes us look unprofessional and is time consuming. I have emailed support about this and they told me “developers are working on it”, but this was almost 2 weeks ago. Do you have any idea when the fix will be released? It seems like a pretty straight forward bug. If someone could even send me a fix, that would be awesome.
Hi there, we have a quick fix uploaded here: https://www.dropbox.com/s/pm6wxyysgc3ob9o/add-to-cart-variations-quick-fix.zip?dl=0
Thank you!!
I read the comments here about sensei are older than 7 months and you were saying it works fine
can you please help thanks
hi have another question, i installed bbpress, and also all the pages use the same fullwith template and no way to add a template or a sidebar. I think is the same issue with sensei, how can we have other template other that no sidebars and no option for adding comments with that full with template, thanks a lot
Hi i have support still for this theme and sent you by email also my questions, can you please help
Hi there, really sorry for late reply. Did you get a reply by email? What’s your support ticket ID?