Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi

How do you add a PRODUCT LIST to the home page?

I want 3 columns just above the footer that shows featured products in a list in one column, best sellers in a list in the second column and so on.

Thanks

Try add it to the ‘Footer 1’ and ‘Footer 2’ widget areas. That will make it like the demo page.

Great thanks, when do you think the next theme update will be?

Should be ready today or tomorrow :) Just waiting for Themeforest to approve it.

boa noite, quero adquirir esse tema, mais gostaria de saber se esse tema tem no idioma Português Brasil?

Hi there, Flatsome is available in Português.

Hi, how are you? Can I upload a family font? I have the bold, light, heavy, etc versions of a ttf font, what should I do? Thanks

Hi there, you can currently only upload one ttf file. We’ll add an option in the future to upload the complete font family.

I have a video banner in the header, works fine on desktop, but doesn’t display on mobile. Added in ogg file and webm file…still doesn’t display on mobile. Any workaround for this>

Hi there, yes that’s possible now :) You just need a fallback image for mobile devices. The video runs like normal on desktop.

Sorry I should have been clearer, I meant will video autoplay for mobile be coming in future? Also my fallback image first loads on desktop for 1-2 seconds before changing to the video. Is there a way for it not to show on desktop?

The problem is that iOS (iPhone etc) does not allow autostart of video. So it does simply not work. We’ll add autoplay in the future if they start allowing it :)

can you say me, if the translator is included? my site must be in spanish

Hi there, WooCommerce is available in spanish. You need to translate some theme specific words by using this plugin: https://nb.wordpress.org/plugins/loco-translate/

Featured product image is blurry on product page. Other images on the same product is clear when i click on them but only the featured image is blurry. All images are the same size. Is this a known issue? www.nsrriding.com

just came back to say that it wasn’t the image regenerator… the small slider was caused by a “quick shop” plug in that I installed, I deactivated the “quick shop” and the image works fine now. just thought you might wanted to know…

quick question, if I do thumbnail regenerator after changing image demension, what is going to happen to old size images? is image regenerator going to create lots of garbage images? or it deletes all the old images?

I don’t want to make my ftp hdd full of unused images

Thanks for letting us know. The generator creates new images from the original image, so there could be a lot of garbage images in your forlders. I’m not 100% sure. We use this plugin https://nb.wordpress.org/plugins/regenerate-thumbnails/

yes. I use the same one.

any solutions about the blurry featured images? only featured product image is blurry… another gallery images of the product are clear…

and is there a way to clean the garbage images? do you use any plug in?

Hi Guys,

Future updates request regarding sharing icons, to include LinkedIn.

Also if it would be possible to make using shortcodes possible within the ‘Custom share icons’ window. So that way I could easily use other plugin generated shortcode if what’s in theme not enough :-)

At the moment it’s not working. To be honest not even sure what would work in that window?

Hi there, thanks for the suggestion. We’ll add LinkedIn to share icons in next version :)

I’ve just installed this plugin http://codecanyon.net/item/smart-product-viewer-360-wordpress-plugin/6277697?_ga=1.28463604.931101602.1449480967 and it does not work. I can use it as shorcode, but not as product image. I have tried on two sites with your template and does not work.

Hi there, thanks for feedback. We’ll investigate and try have it fixed for next version of the theme.

Where to add a fall back image for the video slider for mobile?

Hi there, just upload a normal image to the Banner :)

Hello,

can you please tell me how to add a TITLE text to a button from the shortcodes?

I tried sth. like this:

[button size="medium" style="alt-button success" text="Medium button" title="TITLE TEXT" link="#"]

But it does not display the TITLE text

Thank you :grin:

Hi there, there is currently no option to add title to a button. We’ll add this in a future version of the theme :) What do you need it for?

Hello UX site woke up broken this morning due to woocommerce checkout manager corruption and it was correctly updated. Site restored after eliminating the plugin. Are you aware of such things are happening with this plugin? Is there any other option to add just another required custom field to the checkout form without using this plugin? Thank you!

Hi there, was the plugin also updated? We use default WooCommerce templates files for the checkout.

Hi Guys, What’s the secret with using Countdown shortcode? No matter which style I choose it just outputs same thing? Or is it not fully ready yet?

Ok, never mind :-) Found the reason – it always adds style=”text”. After manually changing to style=”clock” I got some other looks!

Guess something to fix in next updates. Cheers!

Thanks for noticing :) We have fixed this for next version.

How to add more than 1 custom tab? Plus, an editor for the custom tab content would be great.

I am also experiencing the same problems as Pixelsugar wrote about earlier today. Please see below:

“Hello! The “select options” button on the catalog view of variable products adds the item directly to the cart instead of taking users to the product page to choose variations. We now have customers buying products without choosing specific things we need to know, and we have to reach out to them directly which makes us look unprofessional and is time consuming. I have emailed support about this and they told me “developers are working on it”, but this was almost 2 weeks ago. Do you have any idea when the fix will be released? It seems like a pretty straight forward bug. If someone could even send me a fix, that would be awesome.”

Any updates would be greatly appreciated,

Thanks

For the menu at the top of my page, I have 2 options you can hover to show a drop down menu (about us, order, etc.). Is there a way for the drop down menu’s parent name (the one that you see on the top of the page) not be a link and instead just be a text. So that when the user clicks the main parent menu it only brings the drop down menu?

Hi, I would like to change the word “shipping” to delivery on check out page. please help.

Hi there, try use ‘loco translate’ to translate the theme. https://nb.wordpress.org/plugins/loco-translate/

Hey, how can i translate following fields with WPML (the text i write in the field):

HEADER: - SHOW RIGHT CONTENT - TOP BAR LEFT - AFTER HEADER HTML

FOOTER - AFTER HEADER HTML - FOOTER BOTTOM RIGHT CONTENT - HTML BEFORE FOOTER - HTML AFTER FOOTER

I hope you can help me, because i dint find it in the Strings and Plugin&Theme Localization.

Thanks

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Hello. I need help changing the Category and Product page titles to H1 tags. Right now they are all H3.

Example – http://cheapstairpart.wpengine.com/products/iron-balusters/

The category title is in H3. Nowhere in your theme can I find a way to add any H1 tags to these pages. You can’t add it via the edit product or edit category description pages because it strips out html code and only allows shortcode.

To be completely honest the best solution for me would be to hide the category title all together and allow the short code I add into the category description to take h1.

Please help. Thanks.

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Hello! The “select options” button on the catalog view of variable products adds the item directly to the cart instead of taking users to the product page to choose variations. We now have customers buying products without choosing specific things we need to know, and we have to reach out to them directly which makes us look unprofessional and is time consuming. I have emailed support about this and they told me “developers are working on it”, but this was almost 2 weeks ago. Do you have any idea when the fix will be released? It seems like a pretty straight forward bug. If someone could even send me a fix, that would be awesome.

Thank you!!

Hi, I read on the comments you added support for woo-sensei, but when installed it says that the theme has no support, and all the pages for sensei show the fullwith page with no sidebar for sensei sidebar. Theres help on how to declare support for the theme and looks simple, but not simple enough for me with the container your theme has heres the woo support page to add sensei support https://docs.woothemes.com/document/sensei-and-theme-compatibility/

I read the comments here about sensei are older than 7 months and you were saying it works fine

can you please help thanks

hi have another question, i installed bbpress, and also all the pages use the same fullwith template and no way to add a template or a sidebar. I think is the same issue with sensei, how can we have other template other that no sidebars and no option for adding comments with that full with template, thanks a lot

Hi i have support still for this theme and sent you by email also my questions, can you please help

Hi there, really sorry for late reply. Did you get a reply by email? What’s your support ticket ID?

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