26721 comments found.
We have our blog setup to utilize the Blog Masonry functionality with the category filter. Is there any way to have a pre sorted Blog Masonry page – we want to have a sub menu in the header and would like to be able to direct users to a specific filtered masonry page with keeping the category filter. We can use the archive pages or the template option with selecting which category, but we want to keep the category filter option. Any help? blog/#category does not work.
Hello,
Unfortunately, this is not the option with Blog Masonry filters at the moment 
Qode
I really wish when that when you load the theme up, that all the default colors were displayed in the admin screens to make finding things a little easier. Every so often something appears in the wrong color and it takes a bit to dig through the settings to find which item to change. Showing the default color would make it easier so users can go looking for the setting that shows the color that appeared.
Hello,
If you import some demo site – the used colors for that demo will be displayed http://screencast.com/t/v4iMNB6Ebe
But when you just activate the theme, and for the unused elements, the default are not being shown unfortunately. We’ll pass your suggestion to our Project Manager so it can be maybe considered for some future updates.
Qode
Can you put an “add to cart button” on the Woocommerce shop page?
Hello,
Yes of course, for each product that’s available (‘in stock’), the add to cart button will appear over it on hover, so the visitors can add it into their cart
For example http://demo.qodeinteractive.com/bridge/shop-2/
Qode
Is it possible to have the qode slider move images from top to bottom (vertically) vs horizontally?
Hello,
Unfortunately, this is not possible with Qode Slider images.
Qode
thanks for letting me know
No problem.
I am interested in purchasing your theme, it looks great and has so many options. The only thing i cannot see in any of the demos is a split page demo, I am looking at the possibility of creating a landing page where you can select from website A or B, is this possible with Bridge Theme?
Hello,
You could use Vertical Split slider element for your homepage , like this page for example http://demo.qodeinteractive.com/bridge88/
You can just have one slide, with two different photos, and links in each panel to appropriate site.
Qode
I am getting a GoogleMapAPI error, but there is nowhere to add a GoogleMapAPI.
Hello,
Please submit a private ticket to https://qode.ticksy.com , with a link to your site, and our support team will have a look and provide help.
Qode
?Hi there
We are using Bridge and we are having problem with the Toggle button, it seem doesnt work when I click “Hide”. The yellow table should be pulled up and down. Can you have a look and advise us? http://lesrivesexperience.com/booking/?Hello,
Please submit a private ticket to https://qode.ticksy.com , with a link to your site, and our support team will inspect this and provide help.
Qode
Hi, is this theme conflict with Lazy Loading? Portfolio pages loads super slow, and lazy loading makes it even slower:(
Hello,
Are you using some plugin for this? We’ve enabled several loading types for the portfolio lists in our theme, so you can use some of those, we haven’t tested any plugin for this within our theme http://screencast.com/t/hCfnL9kG
Qode
Hi, I already set “fade one by one” for the portfolio list. But I am talking about the Portfolio Single page. When I fist time enter a portfolio single page, it takes very long time to load, like 10 seconds. But if I hit “Reload” button while it’s loading, the page loads up immediately. For example, http://www.allenweddingstudio.com/portfolio_page/20160109night/ Any ideas?
Hello again,
This page has quite a lot unoptimized content, and server response time is too long. You need to do some steps to improve your site’s performance.
Submit a ticket to our support at https://qode.ticksy.com , with a link to your site, and they will test it, and provide the precise tips for improving the speed/loading times.
Qode
I opened a ticket in Feb, before my support expired. They didn’t do a full test as you described and didn’t resolve my issue. Now, my support just expired:(
Hello again,
The agents will send you the reply on your ticket now since it was an issue before your support expired.
Like we suggested, this page has too much content, and you need to optimize it, they’ll provide tips for it.
Qode
Is there any way to change the green text for the active tab? I can’t seem to find it anywhere!
Hello,
You can add this css in Qode Options -> General -> Custom CSS field: and just set the colors you want, for active, initial and hover state, respectively.
.q_tabs .tabs-nav li.active a {
color: red;
}
.q_tabs .tabs-nav li a {
color: black;
}
.q_tabs .tabs-nav li a:hover {
color: blue;
}Qode
I am creating a one page site with your theme and using the Blog Carousel Slider to show a selection of the blog posts. Is it possible to force the blog post to open in a new tab when it is selected from the carousel slider? Thanks.
Not needed anymore thanks anyway.
Thanks for updating 
I uploaded a png file to be used as the loading animation but I’m not seeing when I load the pages. I’ve made sure the page transition is not on. What are the fixes?
Hello,
Try to turn page transition on,and see will the set loading image be displayed then http://screencast.com/t/g3rjerxiyUP
If the problem is still on, submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin, and our support team will take a closer look at this issue.
Qode
Hey there, I’ve tried to submit a ticket on your support page but my purchase code won’t work. On themeforest it says I have 8 days left for support tho… Any idea?
Hello,
There was a problem with ticksy system yesterday, it should be working fine again now, please try to submit your ticket again now to https://qode.ticksy.com
Qode
Hey, I’m looking at buying this potentially very soon. Is there a way for have the search bar in the header, similar to how sites like pixabay have theirs? (quite large, as the main point of the page)
Hello,
Our search feature we included into the theme does not offer this possibility unfortunately. It’s always shown as search icon in header, and it can open search in several ways – Search can cover header, open in a full screen, or just slide from top.
You could maybe use default WordPress search widget, and enable VC element to show widgets in your page content, and then to create it with it on your homepage. Feel free to contact our support at https://qode.ticksy.com for more details about this.
Qode
Hi Guys,
Pre-sales question.
Is your theme compatible with WPML and slider revolution?
Thanks
Hello,
1. Yes, our Bridge theme is fully compatible with WPML
2. We’ve included LayerSlider into our theme, but you can use Revolution Slider as well, you should just disable Smooth scroll in that case.
Qode
It’s silly to have removed the equal height option from VC as we have to do so much extra work using the holder. I can’t figure out how to add space in between each column using the holder, I don’t want them all to flow together.
Hello,
Since we included our element for this, we had to remove this default feature, to avoid conflicts.
-for Qode Elements Holder Items, you can set desired padding for each item/column http://screencast.com/t/dUmcwkP3d
and also, if you’re using background colors for your columns, you can make space between with some custom css in that case, and our support team at https://qode.ticksy.com can help providing the right css for you if you need help.
Qode
wow super duper
Thanks
How I can hide the background of the header in the mobile version? I show an example in your fully responsive description, but I cant do it. Thanks!
Hello,
It can be removed with a bit of custom css. If you need help writing precise css for this, submit a ticket to https://qode.ticksy.com , with a link to your site, and our support team will provide the right css for this.
Qode
Thanks
Hello! I buy another support license but I cant submit a ticket in your website. Can you help me? I have seen that it is possible to hide the logo in the mobile version and make it full screen like your new description theme. Thanks!
Hello again,
As we can see, you have active support, so you should be able to submit ticket to our support at https://qode.ticksy.com ? What message you’re getting?
Can you just explain us to which exactly demo page you’re referring to?
Qode
Tabs shortcode inactive!
I installed the Bridge Border demo. Now, I would use Tabs shortcode, but it isn’t ?in Visual composer. How to turn on all shortcodes?
I try to open a ticket on your website, but my purchase code is not valid (but it is)
Thank you!
Hello,
The tabs element should be available regularly, we haven’t removed it http://screencast.com/t/hJQJ7lR0
Make sure you have it checked in Visual Composer -> User Role, that you have all the elements available for users http://screencast.com/t/w1nOxgOgsx4S
If the problem is still on , try to submit a ticket to our support a little bit later again (we have reported the problem to ticksy so it should be resolved soon.)
Qode
Ok, I see the real problem…
I tried to insert a tabs in a two level row (tab… in a row… in a row). The tab shortcode should not want, so it did not appear. I will try to re-organize my division page and let see! Thank you
Hi again,
Yes, unfortunately, tab element can not go into inner row (the row that’s already in a row)
Qode
how do I change the WPML drop-down menu from “sub-menu submenu-languages right” to left aligned? Which file contains the main menu html / css
Hello,
This can be done with a bit of custom css, not by modifying main css files (we’ve enabled the code for your css in Qode Options -> General -> Custom CSS field).
if you need help for writing a css for this, submit a ticket to https://qode.ticksy.com , with a link to your site, and our support team will provide the css for this.
Qode
Hi,
i just want to ask it in the support forums but system say my license key seems not to be valid. Whats wrong there ??
Ok here is my question ...
?Hi there,
i just build a site with the vertical design (navigation one the left) and all worked really fine, except one thing.
I have a logo (a name logo) and i will show it a little bigger than usual in vertical layout. Tried different settings and logo sizes, but the logo shows up to small for me. Is there a way to stop it from rendering oder can i increase the left section (the menu section) to increase logo size ?
Just played around with line height etc, of menu but this is no solution for me. Thank you for your help guys Tom
Hello,
The support system should be back working really soon again, apologies for this problem at the moment.
this can be arranged with a bit of css, to achieve the desired dimensions for your logo. Once you submit a ticket (try just a bit later today), include a link to your site, and our support will provide the necessary css for this.
Qode
