8558 comments found.
Hi, I have a few questions before we make the decision to use this theme, i really love this theme: 1. do you have a sample of an image in the mega menu? 2. does this theme come with a child theme? 3. also, i love how the products are shown and can be filtered when you select on something (like sneakers) here: http://www.undsgn.com/uncode/shop/shop-grid/ but question is what about a subcategory for women—like women shirts or women skirts? will there be the same kind of filter? thank you!
Hi Mehamemet and thank you for interest in Uncode! 
1. No sorry this is not an option in Uncode.
2. Yes for sure!
3. Subcategories are displayed like firs level categories, you dont have a secondary dropdown: http://www.undsgn.com/uncode/shop/shop-grid/
Let us know if you need more infos!
Thank you for getting back to me so quickly.
Thank you for confirm! 
will there ever be an update available where there will be an image in the mega menu? if so, how soon? Thank you!
Hi Mehamemet, no sorry actually we have not received any feature requests to make this working. This is the first time we have this request so it’s not in the list, sorry.
Hi there,
What is the drawing effect of the first 4 icons? http://www.undsgn.com/uncode/features/icon-box/Hi paulleaf, please check the documentation at the very bottom of this page: http://www.undsgn.com/uncode/documentation/icon-box/
If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
great feature
i found that not all svg can be animated, what is the criteria?
http://www.undsgn.com/support
Thanks anyway, as i am trying to draw it myself. Just for you and others a reference, seems only strokes works, brush and fill not working.
Hi paulleaf, yes I think this works only if you use strokes not expanded.
Hi, pre-purchase question. I want to use the Classic Landing as my home page. I can play video in the banner section?
Thank you
Hi coolunuz and thank you for interest! Yes for sure you can have also video in the header. Let us know if you need more infos.
Hello , i install de Theme but in Install demo content give me one error:
Fatal error: Out of memory (allocated 60030976) (tried to allocate 20 bytes) in /homepages/24/d435555933/htdocs/—--/wp-content/themes/uncode/core/one-click-demo/importer/parsers.php on line 188
I define in wp-confing: define(‘WP_MEMORY_LIMIT’, ‘128M’);
But give me the same error… please could you help me…Have a nice day
Hi Jesusarco! This happen cause you can modify the installation WP Memory Limit, but the server is limiting you upstream (the master Memory Limit is not enough). You can verify with your host the requirements and ask them to give you just a few Memory: http://www.undsgn.com/uncode/documentation/server-requirements/
If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
Hello im going to Know if my hosting have this requirements… Thanks.. keeping in touch.
I found it thank you!
Hi and thank you for confirm! I think you have found the Query options for the module Posts: http://www.undsgn.com/uncode/documentation/posts-galleries-general/
hello, how can I increase the number of items shown in the portfolio page (portfolio metro)? thank you very much!
http://www.undsgn.com/support
What is wrong with this theme! It removes html now and then. I have a button in a textarea. Add href=”javascript:void 0;” but when the theme is loaded its removed! Also cannot run a simple alert in the javascript custom panel! I’ve posted a support issue!
Also noticed simple
Is removed in a simple text block.
Hi adrianmccool! This is the first time we heard about content removed, anyway if you have opened a ticket, support team back to you very soon!
Hi, how is this ticket going? Looking at it? Thanks!
Hi adrianmccool! Suppot tickets are replied just in order received, as you can see if you are on forum you know that the team is all working on it. Thank you!
Can you please tell me how can i add background Video in my side header?
Hi tafhimulkabir! If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi Undsgn, Is it possible to have an alternate image be shown for mobile devices when using the video header option. Just looking for a way to show an image, instead of the overlay color that takes the place of the video when viewing on a tablet or mobile phone.
Thanks for your time,
Hi chrishudso and sorry for delay! If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
just posted in support
Hi chrishudson! Support team back to you as soon as possible, ticket are just answered in order received. Thank you!
Cannot add code (text option) in text field. When saved its removed.
http://www.undsgn.com/support
Hi, cant get revolution slider to fill the desired hight of box. Can’t get the right height of section either.
Or… How do I add an image with heading on top?
Hi adrianmccool! If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, i’m interested in purchasing this. Is it possible to have a gallery with mixed photos and videos? Also with the videos I would like it so the videos autoplay and then auto loop, so that I can have gif type videos but linked from vimeo rather than actual gifs.
Yes for sure, we dont have any example live but you can mix photos and videos in the same gallery, these are just separate examples but consider you can have together:
http://www.undsgn.com/uncode/works/portfolio-full-width-gallery/
http://www.undsgn.com/uncode/works/portfolio-full-width-video/
I dont understand what you refer about gif, sorry. Let us know!
Sorry a bit of a vague question. Is it possible to set video to auto play on load and then to auto loop?
Normally if i embed from vimeo, i set these into the code and it works. loop=1 autoplay=1
Hi joe_giacomet, yes for sure work this method in Uncode too. You just need to add the settings at the end of the URL oEmbed. You find more infos about our Enhanced Media library in our docs: http://www.undsgn.com/uncode/documentation/oembed/
Let us know!
amazing, thanks
We’re thinking about buying this theme but wanted to know three things.
1) Could we add a slideshow on the products page? Instead of the product image being a big image with thumbnails underneath, we would like certain pages to have a slide or maybe a YouTube video. Is this possible?
2) We want to use the shop setup, but aren’t actually selling products online. Is it possible to use that setup sans price tags and add to cart option?
3) Is there an option for a customer to create an account?
Thank you!
Hi DPLVanna and thank you for interest!
1. No sorry this is not an option, as least you can create a custom header where you can insert a video etc…http://www.undsgn.com/uncode/product/urban-striped-sleeveless/
2. Maybe I dont understand your request, you can for sure avoid to insert a price but if you insert in the cart a price is supposed, how you can sell something with not price?
3. Yes this is an option of WooCommerce (the plugin Uncode use to create the shop): https://blogvault.net/woocommerce-customer-registrations/
Let us know if you need more infos!
Hello, I would like to purchase the theme but have a quick question first:
I purchased X theme because of the visual composer integration and was very frustrated to find out that you could not use the ‘design options’ panel which allows very precise and custom placement of objects/blocks by adjusting settings for the margin and padding CSS.
I am wondering the same thing before I buy your theme… With Uncode, are you able to use the ‘design options’ panel in visual composer to fine tune placement of blocks/objects and adjust the margins and paddings for placement in essentially any location?
Thank you!
Hi healersshop and thank you for interest! >br>
Yes you have the custom panel for the Rows and Columns but we suggest to use the native Uncode options both for the horizontal both for the vertical rhythm of your pages. So I prefer to suggest you to use with the padding presets (here you have the reference and you can also see the tab custom): http://www.undsgn.com/uncode/documentation/row-settings/#2850/3
Let us know if you need more infos!
Hi, for some reason, the scrolling animations are not working on mobile devices, is it normal? how can I get them to work on mobiles?
Hi r_webster,
if you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
The website doesn’t load, it’s just blank and then comes back. What’s wrong??? I also saw that you only have forums, no dedicated support, any chance to get an email to get dedicated support?
Hi VISKA-ISL,
if you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
Why can’t I just get dedicated support? Not through forums? And do you have a solution for this problem?
There’s also an error in regards to the icons, they often don’t show up…. https://gyazo.com/fe4972dbfe5b998134aa47f8a3fc216b
Hi VISKA-ISL, this wall is dedicated to pre-sales questions, we have a team of super skilled web professionals that help users with any kind of issue, please open a ticket in our dedicated support forum so we can help you at our best: http://www.undsgn.com/support
Hi VISKA-ISL, you have an issue with the mixed contents, we have replied you in our forum, let us know if you need our help to fix, this is a standard problem if something is not well configured with the SSL protocol. Just to show this is not something related to the Uncode theme you have this error also if you use the default WordPress theme or you activate other themes. Please read here and let us know if you need our help to fix! I hop you can review your ratings cause this is not Uncode theme related. Thank you!
There seems to be no home page for “Creative Studio or Creative Designer”?
Hi GunnerTierno,
if you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you! http://www.undsgn.com/support
Any chance there will be an option for adding a filter for content/media other than posts, portfolio, etc.?
Hi aviolante! Nosorry this is not an option but we have just received a few requests to insert this. We find this really interesting improvement and we have in our to-do-list.
Hey how do you turn off the search feature on portfolios page. Thanks
Hi gregtrow, maybe I dont understand your request but this is about the Theme Options > Menu > Additionals: http://www.undsgn.com/uncode/documentation/menu/
If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
- I see 4 colums in the image of top-page”Portfolio Designer”, but in the demo I can see only 2 colums. I would like to use 4colums, when I purchase this theme, can I use 4 colums?
- I would like to use video on top-page. Can I use video on back-ground?
Hi Daichit, sorry for delay and thank you for interest! 1. Are you on a small monitor? If you see form a bigger (normal) screen you should see the 4 thumbnails, anyway you have options to modify responsive breakpoints so you can have it. 2. Yes for sure if you search in the Feature > Headers you can see a video example you can have as header for the Portfolio Designer. Let us know if you need more infos!
