8557 comments found.
hey guys – first of all thanks for this great theme, it does certainly look awesome! However I’d have two pre-sale questions I would like to ask:
1. Is it possible to use the page without shop, so i.e. only with a grid of images?
2. Is it possible to somehow integrate and modify the checkout process, tax calculations etc. during the checkout process and the shop? We are a non-commercial, social organization from Germany and would like to use your template – and later on also the shop. However we need to do adjustments like a 19% tax, etc. for the german market. Would that be possible?
Thanks a lot,
Seb
Hi germanseb and thank you for interest! 
1. Yes for sure, you can use for example simple pages or the portfolio setup (you can rename the portfolio something else). All the options are still available. Consider that both blog post, portfolio posts, products and pages are based on the same powerful module with more than 100 options, please check this video: http://www.undsgn.com/uncode/documentation/posts-media-gallery-video-tutorial/
2. Yes the shop is based on the famous WooCommerce, the most famous ecommerce solution for WordPress, there dozen of free addons, also for the German needs, ex: https://wordpress.org/plugins/woocommerce-germanized/
Let us know if you need more infos!
Hi Guys,
sorry for my late reply I was a little busy with other projects – now focusing back on this one.
I have two further questions, sorry for that:
1. if using the WooCommerce Germanized tool to modify the theme for the german needs – will the added information be integrated into the main design of the page? I’ve seen it often, that by adding a WooCommerce Germanized plugin the additional information like taxes,... don’t fit into the design of the checkout process and are not editable either.
2. Is there a german “language package” or a german version of the website available or would the comments, notifications, cart,... have to be translated manually?
Thanks for your help!
Hi germanseb!
1. Actually we don’t have any reports form German users and we have dozen of users use Uncode + Woo in Germany. Maybe I don’t understand your request but it should work as expected.
2. We don’t have any pre-made translations but you just need to use the Loco translate to create translation for the few native WordPress words: http://www.undsgn.com/uncode/documentation/localisation/
Let us know if you need more infos!
Hi Guys,
1. I meant, that sometimes the layout, typo, font, spaces, etc. don’t work correct with the imported information of WooGermany. Do you know of any websites using your theme and WooGermany so I could have a look?
Thanks alot.
Hi germanseb, no sorry I don’t remember the link of the sites that use the WooGermany extensions. The best we can offer is a refund and we have written here, take Uncode if you like, if you have any problems contact our support (I’m pretty sure everything is fine) if something is broken we’ll offer the refund. Try to test this as soon you can (I mean don’t ask for refund 3 months after the purchase). I only ask you to wait at least 1 week, cause there is a new WooCommerce update from yesterday (version 2.6) and as you can see from the official repository they are still fixing issues with this update: https://github.com/woothemes/woocommerce/issues , and it’s also possible that the WooGermany author need to update the plugin. I hope this helps and make sense. Let us know!
Hey Guys, thanks for this great offer. We will purchase the theme tonight and start working right away so we can give you feedback asap. Thanks again!
Hi germanseb and thank you for confirm, we’ll wait your feedback 
hi there, theme is ready for multisite ? ready for latest woo 2.6 ? thanks , BK
Hi misses_topfer and thank you for interest!
Yes lot of user use for multisite, confirmed! We have tested Woo 2.6 and also no complains from the customers. I think that if something doesn’t work we should know right now (the update is from 1 month ago), in case we are here to help. Let us know if you need more infos!
ok sounds good, is there a visual or try before buy system to test the builder system ?
Hi misses_topfer and thank you for confirm! No sorry this is not an option, you can preview from our video tutorials: http://www.undsgn.com/uncode/documentation/video-tutorials/
Let us know!
Hello, I’m sure this sounds like a stupid question, but I just don’t see any examples of this on your demos. How much control do you have over the meta on blog posts in some of the masonry or blog post element modules? I see entry-title, entry-date, -author, and -excerpt. How about a category? Did you just choose not to display it on the demos, or is it not there? I need to be able to show a masonry page of posts but also show the categories. Thanks!
Hi cbmatthews and thank you for interest!
This module has more than 100+ options to be mixed, yes you can also activate the categories. Here you can see even if in this layout (overlay layout) they are not stand-alone clickable: http://www.undsgn.com/uncode/blog/blog-full-width-metro/ , so confirmed you can have also categories
If you are interested please check the video named Posts & Media Gallery, here you can know more about the Uncode Posts module: http://www.undsgn.com/uncode/documentation/video-tutorials/
Let us know if you need more infos!
Is it possible to have a onepage site in the portfolio classic or portfolio designer layout? I’m looking to have the portfolio, about, skill pie charts, and contact all on the same page. Ideally, the menu would be a left hand sidebar, as well. Thank you.
Hi aorozco2 and thank you for interest!
Yes for sure you can also add sections at your needs, please don’t consider the concepts as fixed layouts they are just demos of the available possibility. Please check the video named Visual Composer, this is for a simple page creation but can be applied also to more complex layout: http://www.undsgn.com/uncode/documentation/video-tutorials/
Yes it’s possible to have left hand menu, please go here to modify the menu tester: http://www.undsgn.com/uncode/features/menu-variations/
Let us know!
Thank you. One last question – I didn’t find a timeline like item in your features that I’d like for listing education and job experience. Is there a plugin that you’d recommend I use with your theme? I’m basically interested in this layout: http://themesquared.com/flato/#experience but I want to recreate it with your theme styles.
Hi aorozco2, no sorry we don’t know about plugins to make this working, anyway these seems static contents and you can workaround something similar with Uncode, I don’t tell that we have this module but theme is super flexible, as you can see from the showcase http://www.undsgn.com/uncode/showcase/ and these are just static texts. Let us know!
did you make the feature to enable multiple pins on google maps? thanks
Hi josemanuel, yes we have in the to do list, we have received a few requests, actually you can create a custom map with more pins and insert in the RAW HTML module, some users have done this and works just fine, you can see a few example in the Uncode showcase: http://www.undsgn.com/uncode/showcase/
Hi. This is a pre-purchase question. I like your theme. My needs are not big. What I need is a theme that will give me a homepage with a Grid or Masonry, portfolio or gallery that I can have thumbnails with titles that click to single images, gallery slideshows, and a video player that open in a lightbox overlay. Can I achieve this with this theme? Thank you.
Hi joedean and thank you for interest!
How do you need the final single portfolio page? I don’t understand if you need the single portfolio open in a lightbox (all the page contents) or the lightbox is only for the video player. Let us know so we can confirm!
I really just want everything on a homepage thumbnail grid or masonry, and for single images, galleries (clicking through galleries in the light box overlay), and video to be viewable in light box overlays, without going to a separate page.
Hi joedean, sorry but we are not sure to have understood what you need, sorry. You can have video with overlays http://www.undsgn.com/uncode/works/portfolio-full-width-video/ , have you an example of what you need exactly? Maybe it’s simple and perhaps they are created misunderstandings without cause, but we would like to see before confirming.
Hi joedean, yes for sure the example is just a reference but as you can see every thumbnails can be customised http://www.undsgn.com/uncode/features/thumbnails-options/, consider this module has more than 100+ options to mix. Looked at your portfolio and it’s not really different from this http://www.undsgn.com/uncode/blog/blog-full-width-metro/ also this layout is based on the same module. Let us know!
HI. I already know that pages are listed in date basing (DB) order
However, there is some confusing thing for users
As you see through the URL http://idadesign.kr/project, the first project is ‘MAGNIX’ and then the next project is ‘Saigon Hot Pot’, and HYNDAI DYMOS…
But, the bottom navigation button; looks like (NEXT >)in the page of magnix(http://idadesign.kr/portfolio/magnix), doesn’t show the next page. Which means that the next button isn’t for the next page. Actually, the PREV button is for the next page.
Therefore, Could you tell me that how to switch the function of buttons. I means that when I click the next button and it shows me up the ‘Saigon Hot Pot’ page.
Thank you!
Hi idadna and sorry for delay!
This is how WordPress works, next refer to a post later in time while prev stand for a previous post. Please consider that this is based on a blog like approach (WordPress fundamentals). Please open a ticket in our dedicated support forum and we’ll suggest how to “hack” this, there we have a completely dedicated support team, thank you! http://www.undsgn.com/support
When using a content block with more than one column at the top of a page with a transparent header, I am not able to switch between light and dark menu and logo. Is this a bug? I have the menu set to display as dark, but when I go to a multiple column layout the menu defaults to light.
Hi bells32 and sorry for delay! No it’s not a bug but if you have multiple columns you need to wrap them inside a parent row, you need to have a main column to apply the master skin. If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
All of the sudden my media gallery keeps disappearing. Is anyone else having this problem? Each time I go to the media gallery settings and choose imagery to display the images I just loaded have all disappeared. I have manually re-added them several times but each time I do the webpage says media not available. Can anyone recommend a fix for this?
Hi socialpsyche this seems an older issue fixed, this can also a Wp Memory Limit limitation from the host. If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
If I buy Uncode template does it have all the concepts? So I can make a ‘Shop’ or a ‘Blog’ or a ‘Creative’? Or do I have to buy these concepts separate?
Hi lottefeenstra and thank you for interest!
Yes for sure you have all the concepts, these are only pages with custom options to show the flexibility of the theme, you can refer to the first video tutorial if you need to know more about demo contents import: http://www.undsgn.com/uncode/documentation/video-tutorials/ – http://www.undsgn.com/uncode/documentation/demo-contents/
Let us know if you need more infos!
Alright! Very pleased to hear that! Thank you
Hi lottefeenstra and thank you for confirm!
Presale question: I dont like that your demopages only contain customized home pages. when clicking on portfolio item you’re just using the basic template layout. When importing demo content, will they contain properly styled (like homepage) pages?
Hi t1mmydotcom and thank you for interest!
I have not properly understood your request, sorry. We have both simple portfolio pages
http://www.undsgn.com/uncode/portfolio/centered-stack/
both custom portfolio layouts
http://www.undsgn.com/uncode/portfolio/centered-custom-one/.
When you import demo contents http://www.undsgn.com/uncode/documentation/demo-contents/ you have a replica of all our demo site just with placeholders images.
Let us know!
Hello, after the latest wordpress update i got an issue with the visual composer in the uncode-theme. i am not able to change or place pictures. the media window opens but the “add media” button doesn`t work. Any ideas? Thx
Hi basti27, you have the “classic” error every users of VC have had, follow this and in case open a ticket in our support forum: http://www.undsgn.com/uncode/documentation/theme-update/#wp45
Thank you!
Also, how do i remove the social icons from just the footer, or add ones that I don’t want in the header?
Hi Hi altussky! In the Theme Options > Connections you have the social options, here you can define the social links and set what you want in the header or not: http://www.undsgn.com/uncode/documentation/social-connections/
If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! There we have a completely dedicated support team, we use the simple message wall only for pre-sale questions. Thank you!
http://www.undsgn.com/support
Hi – my website is incrediblestocks.com – I’m trying to get the spacing between the heading “My Stock Guide” and the paragraph beneath it smaller. I used two separate heading containers in order to allow the heading text to be centered and the subheading text to be left aligned, which is why the gap is larger than it should be. How can I decrease the gap between the two? Thanks!
Love the theme by the way : )
Hi, A question about the portfolio, is it possible to make a page that shows only portfolio items from a certain category? Or is it possible to link to the portfolio page that is set to a specific filter?
thanks
Hi BureauZuid!
Yes you can make this working in multiple ways. For example this is an example: http://www.undsgn.com/uncode/portfolio_cat/web/
Please follow these links: http://www.undsgn.com/uncode/documentation/archive-layouts/ and http://www.undsgn.com/uncode/documentation/archive-pages-video-tutorial/
At least if you prefer to create a simple page rather than an archive layout you just need to set the query of the post module to only a certain category, open the Build Query options and type the name of the category in the Taxonomies filed: http://www.undsgn.com/uncode/documentation/posts-galleries-general/
If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
thanks! That worked great for me
Hi BureauZuid and thank you for confirm!
hi. i wish to build a art print ecomerce shop and im considering whether to buy uncode.. and i have few qustions 1) what is the speed rating for the theme? 2)i want to add custom options for each woocomerce items and to offer the customers options such as diffrent sizes for each print.. is it passable to do so without a web programer?
Hi orero and thank you for interest!
1. What test do you refer exactly? Do you feel Uncode slow or other sites from the showcase ( http://www.undsgn.com/uncode/showcase/ )? For example this user ask some suggestions about optimise and the loading times are impressive http://tomrobakphotography.com/
2. This is the variable product feature of WooCommerce, here you are: http://www.undsgn.com/uncode/product/black-angled-buckle-jacket/
Let us know!
Sticky menu covers full screen on Internet Explorer when user start scrolling down bug! When sticky menu is on, customers using Internet Explorer is reporting the menu covering the full screen when scrolling down the page. We had to turn off sticky menu to prevent this. It’s supposed to stick to the top, not cover the full screen. We tested everything, this has to be a bug.
Hi markedsmateriell! Pretty odd right now no users have report this, anyway if this is a possible bug not a problem to fix. Please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Support ticket is submitted. Appreciate a quick reply, thank you.
What is your forum username or ticket URL?
Thank you we’ll check asap.
Much appreciated, thanks.
Hello. I saw the following demo http://www.undsgn.com/uncode/homepages/creative-vcard/ and I have two pre-sale questions. 1. I have noticed that during responsive mode the Top menu (on a mobile or tablet) changes to a hamburger style menu with a white background. Is it possible to use a transparent background instead of the white? 2. The idea is to use the layout of the demo above as homepage with a slide. Would a Slide Revolution item fit 100% height like the background image on the demo? Congratulations for the good work and I will wait for your answers. Greetings, Helio
Hi helioleao and thank you for interest!
1. No sorry this is actually not an option of Uncode, we have just received a few request and this is in our feature list, so you can expect in next updates.
2. Yes Slider Revolution respect the 100% height, you can check a few example in our showcase: http://www.undsgn.com/uncode/showcase/
Thank you for appreciate!
Thank you for your quick reply. Ok, and would it be possible to deactivate the responsive layout for the overlay menu, instead of showing the white row with the hamburger and logo? Maybe this way the overlay menu would look the same no mater which resolution. Thank you again.
Hi helioleao, no sorry this is not so easy and I can’t tell buy the theme and do yourself. We have all these suggestions and we take care about users inputs for next themes update, as you can see we have a very tight series of publications and lot’s of the new features are all from customers suggestions: http://www.undsgn.com/uncode/documentation/change-log/
Yes, I totally understand. Ok, I will consider your answers and I will make a decision later. Thank you.
Thank you for confirm! Let us know if you need any other infos!
Quick question: can I use an overlay for other content then images/video? For example a button that opens in a box with a shortcode (like contactform)? Hope to hear from you
Hi Codeigniter, no sorry the lightbox actually natively support only media files like images/video. I have seen a few users in the support forum that have done this with some plugins (don’t know the name of the plugins sorry), maybe you can find more infos in our forum http://www.undsgn.com/support . Anyway we have received this request and is in the the to do list. So expect this in next updates.
Awesome, looking forward to the update! Thanks for the quick reply! Yeah I know how to do this with plugins but it seemed nice to keep it clean and simple with only the theme files. Keep the good work up!
Hi Codeigniter and thank you for confirm! Yes it’s better to have all-in-one, but anyway works with plugins if needed. If you need any kind of help please drop a few lines in our forum, there we have a completely dedicated support team!
Help, how do I get ahold hold of the undulating spider web svg line art that bounces all over the fullwidth header area? http://i68.tinypic.com/34l11.jpg. Please help
Hi detoi! If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
I made three accounts, and consistently i reset the password but it wont let me in. Please help, I’ve paid your company over 2000 dollars.
This is driving me up a while , none of the pages show their contents in the visual composer when edited. Why?
Hi detoi, what you mean with the fact that you paid 2000$ our company? Have you bought Uncode theme our theme 40 time? Really not understand. I think you have just not verified the confirmation email after the logins. Anyway don’t worry send an email to info[@]undsgn.com and reference this conversation, please include all the purchase code you have so we can activate an account for you if you have had some problems with the registration.
Hi detoi, this is the “classic” error every themes with Visual Composer have had after the new WordPress 4.5 update (with WP4.5 the old VC don’t works more), please note that is required the theme and plugins update as listed here: http://www.undsgn.com/uncode/documentation/theme-update/#wp45
We wait your email so we can create the account for you.
Since I imported the demo, I cannot modify headers, nothing can be done and support doesn’t seem to work. Can I please get a refund please?
There are links to purchase the theme all over the headers, I cant make them go away. I just installed demo and already menus are acting awry. This is so incredibly frustrating, it hurts.
Hi detoi, I think you have not followed the documentation cause all you are listing is inside our documentation and is part of the procedure, from duplicate menu items (http://www.undsgn.com/uncode/documentation/duplicated-menu-items/), to header that cannot be modified (just the step 7 of the installation http://www.undsgn.com/uncode/documentation/wordpress-installation/) and also here: http://www.undsgn.com/uncode/documentation/where-is-the-header/ .
Seems odd that the support don’t work only for you, as said if you have problem send us a private message so we can activate the account for you, I think you have not verified the autentication email. Otherwise this is the refund form: http://themeforest.net/refund_requests/new
In fact you have not verified the email to confirm the subscription, now done for you: https://www.dropbox.com/s/q3abxtpnowvuuhh/Adobe%20Photoshop%20CC%202015%20-%20%20-%20Screen%20Shot%2018%20May%202016%2021.21.54.png?dl=0
Anyway you have the refund link above.
now i have confirmed email
Ok, are you able to login and open and “report an issue” with your questions? Otherwise we go with a refund not problem: http://themeforest.net/refund_requests/new
Any update?
Uninstalled theme. Was overly complicated and it crashed
Hi detoi, this seems really odd and I’m sorry, but if you have these problems why you have not opened a ticket in our forum? We offer this service for free. There you have completely dedicated support team at your disposal. Let us know if you need a refund.
