8686 comments found.
Hi, I’d like to create a slider like the one on http://www.hugeinc.com/. Is this possible with this theme? So with bullets, when scrolling down the next slide opens. Thanks!
Hi t1mmydotcom and sorry for delay! No sorry this is not an option native of Uncode (we never show this in our demes), but I think you can get pretty close with Slider Revolution that is part of the purchase: http://www.undsgn.com/uncode/documentation/slider-revolution-plugin/, please check in the Official Slider Revolution Exchange, or check the premium sliders example they offers.
Hi, Your theme is beautiful, I have a pre order question :
All of your demos show just one portfolio on menu bar. is it possible to create 2 portfolios (with different layouts) with links in menu bar (“WORKS A” and “WORKS B”) AND show on the home page the lasted projects from portfolioA and portfolioB ?
or should I create just one portfolio with 2 categories (A and B in menu bar) and sort the projects by subcategories?
Hi Dan117 and thank you for appreciate Uncode! 
I have not properly understood your question, sorry. You can have as many portfolio you need, you just need to query in every portfolio just the portfolio items. So for example you can have a category named “works a” and one “works b” and assign completely different layouts for the index page (where there is the thumbnails). Then when you enter the single page you can navigate only this portfolio with the navigation logic: http://www.undsgn.com/uncode/documentation/navigation-logic/
I hope you mean this. Let us know!
Sorry for my english… 
Thank you for your answer.
I did not know this function “navigation logic”
Yes I can add to menu categories but I want the Front page displays the recents projects of my 2 portfolios (or categories). Is it possible?
I ask this question because I always see on menu just one link “portfolio”. I want to have 2 links not 1 link named PORTFOLIO with submenu “works a” and “works b”.
It’s difficult for me to explain, I don’t speak english very well…
Hi Dan117, yes for sure! I mean that every time you create a portfolio index layout you can define what you need inside combine multiple options, for example categories, selective elements, exclusion etc etc, so in your homepage you can define what elements you want to showcase. Here you can review the options list: http://www.undsgn.com/uncode/documentation/posts-galleries-general/ – this is a video for the module I refer to: http://www.undsgn.com/uncode/documentation/posts-media-gallery-video-tutorial/
Confirmed it’s possible to completely different portfolios. If you need any help setting up this, in our forum we have a completely dedicated support team can help you! It’s very easy. Thank you!
http://www.undsgn.com/support
Waouh!!
this theme is amazing and so customizable!!
ok, I order immediately!
Hi Dan117, thank you for confirm you like it 
Yes! I would say that when I finish my website!
Hi Dan117, generally is what users say ( http://www.undsgn.com/uncode/showcase ), follow the docs, ask our support if you need some clarifications and you’ll love it!
Also, I want to change the hover color of links to dark red, how can I do so for header menus and footer links?
Can you please open a ticket as above? We dont use this wall for support. Thank you! Ps: we’ll back to you soon!
Hi, how can I reduce the padding in footer especially around the copyright text?
Hi Isha1618! If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Hi guys, after the recent updates I noticed that the Product Page shortcode defaults at the top of the page, instead of at the bottom where it is actually placed in my case. Any fix for that? So what happens is I’m using a Product Page shortcode at the bottom of a page, but after saving/publishing the page when you view the page, the woo commerce product shows at the top…
Hi alienintelligence,
as I can see your support period as expired. Please proceed with the renewal of the support so we can help you with that.
Thanks
Hi there, 1. I want to create a multi-vendor marketplace like creativemarket or themeforest. Can I create that by using your theme? 2. Can I create a single-vendor shop for digital downloads?
Hi hemant_gupta099 and sorry for delay! Uncode is based on WooCommerce, the most famous WordPress plugin, this advanced option can be achieved with some WooCommerce extensions, for example here you have the multi vendor addons. The digital download option is native of WooCommerce: https://docs.woothemes.com/document/digitaldownloadable-product-handling/
Let us know if you need more infos!
Hi, brilliant theme – installed today and cannot get the layer slider to accept or save any styles input.
Hi e3templates! Really the first time we have this issue we need to look in details. Please open a ticket in our dedicated support forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
ok cheers will do if need be we are using the rev one for now! Just one more thing, in the theme options under layout there are tabs for ‘page’/’pages’ & ‘post’/’posts’, a little confusing can you explain please?
Hi e3templates! This is how the WordPress template hierarchy structure works, you have post (single blog post page), posts (archives, index), you can read more in our docs: http://www.undsgn.com/uncode/documentation/theme-options-general/ or check the videos http://www.undsgn.com/uncode/documentation/video-tutorials/
If you have any needs please contact the support, there we have a completely dedicated support team that can help you with any questions. Thank you!
Hi, I’m having some big problems whit your theme; the first one: from this morning all the images of the site aren’t loaded (ex.: in img tag the src=”” attribute it results empty and when the images are loaded in inline css the background: url is empty too ). the other one is the slowness of the backend, often I can wait 10 seconds before the complete loading of a page.
thank you in advance! Elisa
Hi Lostudiosrl! We are sorry you have this issues but if the theme first worked for you some external factor happen (the theme don’t broke itself) and this seems a Memory Limit issue or some plugins you have installed that have finished your memory. Yes also the slowliness of the back-end is about the memory. It’s possible in your Welcome Screen you have red messages, right? http://www.undsgn.com/uncode/documentation/welcome-screen/
If you need support is offered in our forum, there we have a completely dedicated support team can help you soon! Please create an account and open a ticket. Thank you!
http://www.undsgn.com/support
Hi, thenk you for your quick answer, I checked the Welcome Screen but I aven’t any error message, the WP Memory Limit is 64 MB and Server Memory Limit is 127 MB (all is colored in green). It seems that the problem is not the memory space. Now I try to check if the problem is related to the plugins.
Thank you
Thank you for confirm! In case open a ticket with all this infos so support team can help you, don’t worry! http://www.undsgn.com/support
Hi there,
I’m intrested in your theme for one of my clients, but need to know if the google map you have in the Contact Modern Page could have more than one mark? This is important because this client have 3 diferents shops.
Thanks.
Hi juanpineiro and thank you for interest!
No sorry this is not an option but you can create a Google Map (with official Google tool) and insert the code simply in the RAW HTML module, in our showcase you can see a few examples of customers using this option: http://www.undsgn.com/uncode/showcase/
Let us know if you need more infos with this!
hi i am a new user and am trying to edit shop-classic. I thought visual composer would help but I couldnt figure out how to change the still header so i tried to add a layer slider, then it zoomed in the pics way too much so i tried to take it off and it wont come off now. I even deleted the slider in layer sliders but it still shows up on the home page. Like nothing i do can change this from being stuck. i opened in new browser, cleared cashe but still it lingers there even tho I actually deleted the slider PLEASE HELP
it let me disable the header. But I am trying to just create a new page and everything keeps freezing on me. I am on a deadline for tomrw so can i use this temp on a diff site not the one i’m working on now?? I know its a single use but i dont think i can get it built that fast so i’m gonna have to use a diff temp
Hi cherokeelar and sorry for delay!
We kindly ask you to use the forum for support, there we have a completely dedicated support team can help you! As you can see forum response times are much shorter, we see your support request only now cause this wall is used for pre-sales questions.
Please open a ticket and at the same time send also a private message to speed up things from here.Yes it seems you have unexpected problems but not easy to understand details in your description.
Private Message – http://themeforest.net/user/undsgn
Official Support – http://www.undsgn.com/support
Include valid logins to your WordPress admin so we can check.
Hi, how I change the favicon on your theme? Thanks
Hi pilar123456! This is the default option of the WordPress customiser, we have preferred to use the normal functionality of WP. If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you! http://www.undsgn.com/support
Hi and thanx for an really cool theme. Do I need to purchase the Slider Revolution Pluing to activate it ?
If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Hello, dear author of the template,
could you please help me to activate “excerpt” function for posts applied to my new posts. It seems to me this function works for demo posts only. It is here http://ca58909-wordpress.tw1.ru/category/management/
thank you in advance!
Best regards, Wingamer
Hi Pavlovitch_Alex! This is a native functionality of WordPress, you just need to activate from the Screen Options and the top of your screen: http://www.undsgn.com/uncode/documentation/excerpt-text/
If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Oh, my God! This is so easy! thanks a lot for your assistance!
You welcome!
Hello, can’t put any Media into the Theme. Klick on Media, Media Selection, choose Media and I can’t klick the Button. Nothing happens. Whats wrong here?
Hi DC46 and sorry for delay! You have 2 options. The Visual Composer is not active, please look at the Step7 of the installation: http://www.undsgn.com/uncode/documentation/wordpress-installation/
You have an older theme version than the actual, there is a compatiblity update after the new WordPress 4.5, you need to use the Uncode 1.3.2: http://www.undsgn.com/uncode/documentation/theme-update/#wp45
If you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Thanks now it works
Hi DC46 and thank you for confirm!
hi there, purchased yesterday , want to ask som questions / can’t becos system tells me to confirm an email which i don’t get !! just get an email from subscription mail chimp ,
Hello I wanted to know if you can use png images into icons block! (if it is customizable)
Thank you
Hi patmoss81 and thank you for interest!
Yes for sure you can use both PNG and also SVG files if needed! Let us know if you need more infos!
Ok thank you very much
Best Regards
Hi patmoss81 and thank you for confirm!
I’m trying to update uncode core and get the following error, what are your thoughts?
Unpacking the update…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi cyanide! Yes this is a server side issue if your server is not able to unzip Zip files. This is not so common but happen in WordPress, you can read on Google about this issue. In case you can follow the FTP procedure and upload the files directly to your web server: http://www.undsgn.com/uncode/documentation/ftp-installation/
Let us know!
ps: otherwise you can contact your host and ask why you have this issue, this is not theme related and you have the same also if you install the default WordPress theme.
I have a problem with the installation of the uncode worththeme. I uploaded the zipfolder in the themes. But it doesnt install. Dont know how it works. Even the support in your website guidelines didnt work. Please help me
Hi UBERtim1993, if the theme doesn’t install the problem is not of the theme (the theme is still not active). It’s possible you have some misconfiguration of your server that is not able to extract contents, sometimes this happen. If the normal installation fails you can upload the theme via FTP: http://www.undsgn.com/uncode/documentation/ftp-installation/
In case you have problems we kindly ask to register our support forum and open a dedicated tickets, there we have a completely dedicate support team that can help you, thank you! http://www.undsgn.com/support
Hi I purchased your theme a few days ago, and since i have purchased it, i have has major issues with the admin and customization of the theme. its extremely difficult to use and not as easy as was suggested. I would like to request a refund of my purchase please.
Hi mv726! We are sorry you feel difficult to use, as you can see customers are enjoying the power of Uncode http://www.undsgn.com/uncode/showcase/ , before offer a refund we kindly ask to ask our official support, in our support forum we have a completely dedicated support team, please register yourself and open a new ticket so we can understand your needs, help you and in case evaluate a refund option Thank you! http://www.undsgn.com/support
Thanks for the swift reply. The other users may be more experienced than I am. Nevertheless, I’ve already removed your theme from my wordpress, so support won’t be of use to me now.
Hi mv726, no we have lots of users that are not skilled, also in our showcase, please don’t be scared! If you like Uncode I strongly suggest to ask our help, we can give you great tips, it’s really normal in modern WordPress themes feel a bit scattered at the start, now days WordPress themes have tons of option and this is why we offer a top-notch support to help customers start their productions soon if they have problems! Please follow our advise, I’m pretty sure you’ll love it.
Thank you for your responses. But as I said, I am not looking to spend the entirety of my time trying to navigate how to set up a template through your Support tickets. I just don’t have the time.
So, I appreciate your offer, but as a customer not satisfied with your product, I am asking you to please refund my purchase.
Thank you
Hi mv726, refund is given if you have bugs with the theme and it’s verified is a problem with the product you have purchased (this is the Envato policy). Sincerely we have not understood what the major issue you have had, please specify. Refund request is not offered on this comment wall and you need to send an official request with this form. In the main while we’ll discuss with Envato support if your refund request is compliant with the policy. Thank you!
Hi, I still haven;t heard anything back from you RE my refund
Hi mv726, we have not received any refund request from you. Have you sent using the from we have sent you? http://themeforest.net/refund_requests/new
I cannot screenshot our refund dashboard for other user privacy but your name is not in the list sorry.
Wowwww Undsgn This Theme of yours looks IN$ANE! And just watched few of our videos SO cool and checked your support/responsie time looks amazing here #priceless These days i am only purchasing WP themes with all of my Fav elements, so pls let me know: Can Parallax be activated on Mobile? Mobile Menu centered (I know it’s just css but if you could provide), Curious are the demo home sliders Rev and or you have your own Slider style options? Possible to increase mobile social icon size? And can each demo be imported on it’s own or is it one mass xml import.. or? LUV To Join Forces with You Undsgn for my next ideal web client, just let me know and ROCK ON!!$
Hi sterlingwilliam and thank you for appreciate Uncode!
No sorry parallax on mobile is not one of the actual option, in mobile mode we have choose the most simple experience. Yes we can suggest a few tricks how to have the menu centred on mobile, but I prefer to understand the design you have in mind, it’s easy to center the logo but I don’t think it’s should be nice with the menu icon below. Anyway if you have a raw sketch it’s better to confirm. All the headers you see are based on the Uncode native sliders, we never use Slider Revolution in all the demos. You can import all the demo (replica of the Uncode demo site) or import single layout selectively, here more infos: http://www.undsgn.com/uncode/documentation/demo-contents/
Thank you again and let us know if you need more infos!
Ahhh ok, well if any way down the road you have a mobile parallax option pls let me know and I’ll join force$ with Undsng thnks and Keep ROCKIN2016
Hi sterlingwilliam and thank you for suggestion! Actually this is the first request we have about mobile parallax and I cannot tell right now if this will be a new option, sorry. We’ll discuss internally next days!
ok but I Promi$e You It IS an oh so worthy time/bit of code investment there.. Und$gn #NEXTLEVEL indeed
