21577 comments found.
Good morning, The visual composer on the theme does not show “equal height” option and I have the newest update. Has it been removed?
never mind! I got it!
Can I make a request? I like the fact you have several navigation styles, but It would be even better if users could choose the aspects they want on each style.
For example: Your side navigation only has one microwidget area. while the same general option with click has 2 micro widget areas.
Also, your horizontal navigation includes a top bar for additional details, but the side navigation does not.
Why can’t you simply have options to make it easy and not restrict certain features for certain navigation styles.
Options could be: 1. Horizontal or vertical (with multiple style options on each (classic, inline, split))
2. always visible, or on click 3. Over lay or sidebars 4. Include top bar (yes or no) (biggest request) 5. Check box to include Top navigation, left or right side navigation (some site structures would enjoy multiple navigation menus.
I don’t see any reason that a top bar can’t be included with side bar navigation, or why widgets can’t be placed above the menu.
Thanks.
Hi!
I have forwarded your request to our designer. Thanks!
Was there any answer to this from ‘zephyrweb’ 22 days ago?? I have also just raised a ticket.
I am using your theme in a One Page format. I added a page: www.mywebsite.com/mypage
The problem is that when I am on this page, the menu does not work anymore :
When I go on this other page and I click on a link (which is an anchor) on my main menu, I got the href : www.mywebsite.com/mypage/#home instead of www.mywebsite.com/#home.
I wrote my anchors like this : #!/home
You are absolutely right!
Hello, I’ve a problem with theme. After WooCommerce update (current version 2.6.1) all endpoints are broken. If I go to /my-account/orders the site is redirect to /my-account. This for all pages or endpoints about user.
Someone can help me? Best regards
G.
Hi!
Could you please submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!
Hi,
In older versions of The7 the benefits grid had borders. I actually loved that style. Is there any way of implementing the borders simply (via CSS) to achieve the same effect? I will open a support ticket via the appropriate channel if the answer is yes.
Thank you.
Hi!
Borders were disabled because of problems with responsiveness. It is possible to add borders through CSS, but they may look not nice enough.
Hi,
I was wondering why the “Design options” tab disappeared from Visual Composer. It used to be there. I am trying to remove the gap between columns.
Thanks.
Hi!
Could you please select “Default VC” in row settings http://guide.dream-theme.com/the7/user-guide/visual-layout-builder/background-stripes/
Hi, I only have the option for stripes 1-5. I recently updated the theme with the version from May 25th. Could that be related?
Thanks.
Hi,
Please submit a request via our online help-desk: http://support.dream-theme.com – we’ll get back to you ASAP and take a look what’s wrong there.
Thanks!
Hi,
Visual composer isn’t showing up in WP admin pages. I don’t know how to update to the latest version of VC, nor do I know how to update to the latest version of the7 theme as it’s not coming in automatically in my WP theme updates page. I checked to see if the theme is authenticated but couldn’t find where to do that. I do have a license for this site – http://karilatta.com.
Do I need to renew support for this small request?
Hello!
Here is how you can update your The7 v.3 http://support.dream-theme.com/knowledgebase/update-the7-theme/
If you need help, please address to http://support.dream-theme.com/
1) When making Photo Albums or Galleries is there a Media Manager so all our photos don’t end up in the WP media section. We’ll like to be able to upload them into their own directories. Like we did with NextGen. Can we do this with the theme?
2) How can we add Facebook and Twitter Like & Share buttons to the photos in the albums?
Hello!
1) We have not tested such a case, but there might be problems with images used as background images in dynamic CSS files – they also are stored in /uploads/ folder.
2) I am afraid there is no simple way for adding a like button. But you can add a share button through Theme Options.
1) So are you saying if we use this theme all our images must load to the WP Media library? We’re talking about 10+years of photos. I guess this should have been a pre-sale question.
1b) Is NextGen compatible with this theme?
Hi,
Miroslav here from Dream-Theme.
NGG will work just fine with the theme, but it will not look as nice as The7 albums/galleries.
I also wanted to give you some insight on why The7 works this way:
First of all, according to WordPress Codex, theme should not add any features to the website. Theme is for site appearance; plugins are for features.
Second, and most importantly, when we were developing The7, most people were asking for reusable images. So if you upload an image to an album, you can use it in other album, as a single image on a page, or in some third-party plugin/shortcode. This was done in sake of greater compatibility.
Therefore, if you are planning to use The7 as a huge phote archive, I’d recommend you to disable The7 Post Types (this will give your site significant performance boost) and keep using NGG.
On our side, I’ll forward your feedback to our dev team: maybe it’s a good idea to make a setting to switch the mode of albums storage model.
Where in the download file(s) can I see a list of changes for a new version (like the one that just came out)?
Lost my Portfolio and Testimonials after theme update. Any advise?
Solved. Pre-Packaged plugins were not active.
Glad to hear the problem is resolved!
If i will do online registration/verify (in wp-admin) revolution slider on one site that include your theme, have i can do it second time in other sites, that include your theme too? Or your licens plugins valid only on one site?
Hello!
Could you please refer to Revolution Slider and Ulimate Addons Activation.
Yes, you are right: 1 theme license = 1 site.
Hi, Since updated to the latest version – my “team page” and “album page” have been screwed, This is basically because visual composer no longer detect the custom visual composer addon from team7.
for example – i see the following shortcodes instead on my “our team” page
type=”grid” padding=”10? column_width=”150? members_bg=”false” images_sizing=”resize” proportion=”1:1? number=”50? orderby=”id” order=”asc” category=”management-2nd-level”]
Please can we fix this. I noted that you recently moved the custom post type into a seperate plugin.
the code is—> dt_team type=”grid”
Hello!
Please make sure VC is installed: Dashboard -> Plugins -> The7 plugins. If nothing helps, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Every time I update the theme my website becomes a mess. Missing items and changed header / menu. When updating I rename old theme folder and upload new version with FTP. Then I click “save Options” in fonts section in theme options.
Hello!
It may happen only in case you change theme name, during update. If nothing helps, please address to http://support.dream-theme.com
I’m using the CHILD theme. How do I fix this issue? Your theme (the7dtchild) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.
Hello!
Please update the parent theme up to ver.3.8.1
Perfect! Fixed the error!
Hi,
How do I found out which elements are used for demo page: http://the7.dream-demo.com/pages/about-us/2-about-us/
Cheers, Kenn
By installing Demo Content! Thanks 
Hi,
That’s right 
HI. How can i change the color into white of the clickable-dropdown-Link in Accordion (Style 3). When i use dark backround i can’t change the text color into white, the text is black. THX
I got it. “Stripe for dark Background” 
Hi,
Thanks for update 
Your support site seems to be down (Error establishing a database connection). I just wanted to know how to pre-populate the posts with text (instead of entering the same thing for every post I do). Your functions.php file is different than any other I’ve seen.
Hi!
Support portal already works fine – sorry for the inconveniences!
Hello, on your the7 law firm demo you use icomoon icons, where can i find these in VC? I do not have them when adding the element icons.
Hi,
Please unzip the full theme package. You’ll find icons in “Demo Content > COMMON – Icon Fonts” folder.
What do you mean by this? I installed the 7 on my website, but now I want to also use these icomoon icons i saw on the law demo, what do i have to do? Please advise here 
Hello!
You need to download big theme ZIP pack (the one with PSDs, Demo content, etc.), refer to /Demo Content/COMMON – Icon Fonts/icomoon-law-24×24.zip and import this archive https://ultimate.brainstormforce.com/font-icon-manager/
Nevermind guys
I’m glad I am a coder too ;p fixed mysefl!
Hi,
Thanks for letting know 
I have bought this theme and it is fantastic! BUT I cannot activate Visual Composer, which came bundled with the theme, because i did not get a seperate purchase code for VC 
Hello,
Theme purchase code is not valid to activate bundled plugins.
You can use all plugins that comes bundled with The7 theme without entering purchase codes or activating them.
However if you want a bit faster plugins updates, some locked features, exclusive content, dedicated support or just want to support their authors – you are more then welcome to purchase dedicated licenses.