Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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Lost my Portfolio and Testimonials after theme update. Any advise?

Solved. Pre-Packaged plugins were not active.

Glad to hear the problem is resolved!

If i will do online registration/verify (in wp-admin) revolution slider on one site that include your theme, have i can do it second time in other sites, that include your theme too? Or your licens plugins valid only on one site?

Hello!
Could you please refer to Revolution Slider and Ulimate Addons Activation.
Yes, you are right: 1 theme license = 1 site.

Hi, Since updated to the latest version – my “team page” and “album page” have been screwed, This is basically because visual composer no longer detect the custom visual composer addon from team7.

for example – i see the following shortcodes instead on my “our team” page

type=”grid” padding=”10? column_width=”150? members_bg=”false” images_sizing=”resize” proportion=”1:1? number=”50? orderby=”id” order=”asc” category=”management-2nd-level”]

Please can we fix this. I noted that you recently moved the custom post type into a seperate plugin.

the code is—> dt_team type=”grid”

Hello!
Please make sure VC is installed: Dashboard -> Plugins -> The7 plugins. If nothing helps, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

Every time I update the theme my website becomes a mess. Missing items and changed header / menu. When updating I rename old theme folder and upload new version with FTP. Then I click “save Options” in fonts section in theme options.

Hello!
It may happen only in case you change theme name, during update. If nothing helps, please address to http://support.dream-theme.com

I’m using the CHILD theme. How do I fix this issue? Your theme (the7dtchild) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.

Hello!
Please update the parent theme up to ver.3.8.1

Perfect! Fixed the error!

Hi,

How do I found out which elements are used for demo page: http://the7.dream-demo.com/pages/about-us/2-about-us/

Cheers, Kenn

By installing Demo Content! Thanks :)

Hi,
That’s right :)

HI. How can i change the color into white of the clickable-dropdown-Link in Accordion (Style 3). When i use dark backround i can’t change the text color into white, the text is black. THX

I got it. “Stripe for dark Background” ;)

Hi,
Thanks for update :)

Your support site seems to be down (Error establishing a database connection). I just wanted to know how to pre-populate the posts with text (instead of entering the same thing for every post I do). Your functions.php file is different than any other I’ve seen.

Hi!
Support portal already works fine – sorry for the inconveniences!

Hello, on your the7 law firm demo you use icomoon icons, where can i find these in VC? I do not have them when adding the element icons.

Hi,
Please unzip the full theme package. You’ll find icons in “Demo Content > COMMON – Icon Fonts” folder.

What do you mean by this? I installed the 7 on my website, but now I want to also use these icomoon icons i saw on the law demo, what do i have to do? Please advise here :)

Hello!
You need to download big theme ZIP pack (the one with PSDs, Demo content, etc.), refer to /Demo Content/COMMON – Icon Fonts/icomoon-law-24×24.zip and import this archive https://ultimate.brainstormforce.com/font-icon-manager/

Nevermind guys ;) I’m glad I am a coder too ;p fixed mysefl!

Hi,
Thanks for letting know :)

I have bought this theme and it is fantastic! BUT I cannot activate Visual Composer, which came bundled with the theme, because i did not get a seperate purchase code for VC :-(

Hello,
Theme purchase code is not valid to activate bundled plugins.

You can use all plugins that comes bundled with The7 theme without entering purchase codes or activating them.
However if you want a bit faster plugins updates, some locked features, exclusive content, dedicated support or just want to support their authors – you are more then welcome to purchase dedicated licenses.

Hi there,

I’m using the7 theme with visual composer and Custom Fields is not showing in the Screen Options tab at the top of pages and posts. How do I enable this?

Many thanks.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

When will better WooCommerce 2.6 compatibility come out, because the My Account page now looks pretty bad compared to how it should with 2.6…

Hello,
Within 48 hours.

dt-the7/woocommerce/content-product.php version 2.5.0 is out of date. The core version is 2.6.1, dt-the7/woocommerce/content-product_cat.php version 2.5.2 is out of date. The core version is 2.6.1,

Can you please update these templates.

Hello,
Despite of warnings The7 v.3.8.0 is fully functional with newest WeeCommerce. And compatibility update is coming within 48 hours.

Hi again,

1) Can “content areas” be edited via VC on fron end? or would them be limited to backend ? (example http://the7.dream-demo.com/dt_gallery/black-white/ )

2) Is the theme compatible with Essential Grid? you did an ASWOME job for grids and galleries , however Essential grid does have some extra customizations of hovering icons/effects I would also use.

3) I’ve noticed a picture with a liked icon on it on the lightbox gallery (see second picture http://the7.dream-demo.com/dt_gallery/provence-beauty/) , can this be configured for every picture with a custom link? this would be really useful to redirect to shop items.

Thanks! sorry I ask so much.

PD, If I finnally buy this I’ll collaborate with the translation of the documentation and .po files to spanish, since I’d have to do it anyway for the client.

Also, can you have a centered logo and two drop down menus on the sides… all your demos that have a centered logo have no drop down on the menus. Is it a limitation? (actually I’ve noticed this apparent limitation in every theme… )

Hi!
1. Yes, you can http://screencast.com/t/7wqxOC4PM
2. We know that some buyers use it, but this plugin is not officially tested with the theme yet.
3. Share buttons (except Pinterest) share an URL of a page. Since an image does not have own separate URL, it shares an URL of the entire page this images is displayed on.
4. All available header layouts are demonstrated on demo skin switcher.
Thanks!

Hi Guys, in Top Bar & Header > Floating Header I’ve set this to disabled but the floating head is still showing, how do we just set a normal header that stays at top of page?

Hi
Could you please submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP.
Thanks!

I have a Question: is this theme fully-compitable with Woocomeerce Subscriptions? (https://www.woothemes.com/products/woocommerce-subscriptions/)

Thank you for your answer.

Hi!
We have not tested this plugin, unfortunately.

Hi…. does the theme come with a Child theme? And how do we obtain updates for the included plugins as Visual Composer (and Addons) as well as Rev Slider are updated rather frequently?

Thanks

Hi!
1. Yes, it is.
2. We deliver new plugins versions within theme updates. But we are going to make it more automatic and independent from theme updates.

Will you update the theme for compatibility with the latest woocommerce? 2.6 and now 2.6.1 incorporate lot’s of bigger changes. also the existing ‘overwrite’ woocommerce templates in The7 dt-the7/woocommerce/content-product.php and dt-the7/woocommerce/content-product_cat.php version 2.5.0 are no longer valid. New core versie is 2.6.1.

Hi!
Yes, sure – the update is already on the way!

advanced product filtering is not working with our theme..i can use that plugin with all other theme..The filter is not filtering my products. When I select a filter, the products remain the same but the url changes. If I refresh the page, the filter gets applied. Also, the “apply filter” button does not work.

Other people with similar issues have changed the products selector. I have tried editing products selector but none of the other fixes work.

Hi
Could you please submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP.
Thanks!

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