1790 comments found.
Hi there, I’ve just moved this site from development domain to live domain and now the Google map isn’t working on the contact page. The console says “MissingKeyMapError” – it’s still working fine on the development domain and nothing else has changed. Any ideas? Thanks!
Hello! Thanks for posting. Can you create a ticket here https://themovation.ticksy.com/ and provide a link to your website? Then we can take a closer look. Cheers!
Hi,
We would buy this item after 40 days without support by Verga Theme for this theme (http://themeforest.net/item/hotel-magnolia-wordpress-theme/15194088) and it was a terrible experience because in that theme nothing works! We chose it because we don’t need the booking, but only a request form in homepage where customer leaves his name and number, choose dates, number of guest and children and send his request.
We saw in your demo (http://demo.themovation.com/bellevue/hotel/) that there is a similar form in one of two slides.
Is it possible to edit this form for our purpose in a simple way or we’ll need to pay an extra to make this change?
Thanks
Hello! Thanks for asking. I just ran a test and YES you can do this
You’ll need to upgrade the Formidable plugin to Formidable Pro but from my testing it looks good. Here is a screenshot:
I hope this helps. Happy to answer any questions. 
Pre-sale question: Is there a way to make the overlay color different just for one type of room (type: occupied) in the room’s section? I need that feature. Thanks in advance.
Hello! Yes that’s a simple css snippet. I can help you with that 
I want to choose which pricing column is highlighted. How do I do this?
Hi Julie, thanks for posting. When you edit the pricing table under Dashboard / Bellevue / Pricing Tables, click on the pricing column you want to highlight then choose ‘Most Popular / Featured.?’? checkbox. 
Hi! Pre-sale question: is it possibile to hide the availabilty calendar? Thank you
Hello, yes you can remove it completely. It’s optional. Cheers!
Dear support , i´m having the following issues with this new recently purchased theme:
1. I can´t configure the booking process, i mean , the only thing i´m getting is just the message ” Your form as been submitted” i want the user to go to the check out process of the room booking that he/she made.
2. Where can i add + products or extras to the rooms using check boxes like you did on the demo? (i´m applying the concept of guest house using the room page) and make the user pay for it? e.g: “Motor bike, boat… etc…)
3. How can i configure season prices? i mean a booking system without seasonal prices is a little bit of a useless.. i need to have the same expected functionalities as a “normal” booking site for instance:
price of X from 1 to 30 June price of y from 1 to 31 September..
When the user is booking for diference dates, prices should be expected to change..
Thank you.
Marco
Hello Marco, thank you for posting your questions. We are happy to assist you. Can you please create a ticket here: https://themovation.ticksy.com/
We also have many helpful articles here: https://themovation.ticksy.com/articles/10115/
Cheers 
What do I need to add into “Payments accepted widget” logic to show payment logos? Thank you.
Hello, these are added under Dashboard / Appearance / Theme Options / Business Info ? Payments accepted. Then you can add the Payments Accepted widget under Appearance / Widgets / Footer 1, 2, 3 or 4.
Cheers!
Duh. I missed it somehow. It’s all good now. Thank you.
Sweet! Thanks! 
Any time I enter any address into the map field I get, Geocode was not successful for the following reason: REQUEST_DENIED. How can I fix this?
Hello and thanks for contacting us. I don’t think I’ve ever seen this error message before. Is this a javascript error or something showing up on your screen? Backend error message I’m assuming?
Happy to assist.
No it’s not a javascript error, at least not the browser pop up variety. It just says that error message instead of the map on the contact page. I tried entering various addresses that I know are on Google Maps in the format that was preselected and no better results. I have tried using a different browser and still nothing. I did notice that when I click Find address button under the map in admin section nothing happens. If you can send me your support email address I can send you a screenshot. I did some googling and found few articles talking about outdated API for maps, but I don’t know enough about it to figure out what it is and how it can be fixed.
I’m happy to look into this for you. Unfortunately I’m not seeing this on my local dev (running the latest version).
1) Can you please ensure that all your plugins and themes files are up to date?
2) Can you please also disable all 3rd party plugins that do not come recommended by the theme? Here is a full list.
https://themovation.ticksy.com/article/7280/After you have checked the above items and the issue is still present can you please send us a private ticket with access so that we can take a closer look?
You can create a private ticket here: https://themovation.ticksy.com/Yes, All plugins are up to date. Yes I have deactivated two import plugins, but it didn’t make any difference.
Whole playing with it I noticed one thing. If I type in New York City, or Atlanta, GA it does find it and it works. But if I try typing in the street address it does not. I wonder if there is a specific format I should be typing it in. Also this also works only for large metro areas. Addresses that I tried are valid and they show up on maps.google.com.
Before I set up an access for you and submit the ticket I have another question. Is it possible to enter coordinates Long, Lat and if so in what format? That may work if you can give me the format.
Yes, you can use lat and long, works well 
Here is how we do ours on our demo:
“4308 Gateway Dr, Whilster, British Columbia”
http://demo.themovation.com/bellevue/chalet/contact/Screen shot . http://grab.by/R48i
Hi there,
I’m currently working with your theme and all seems pretty good so far. I’m really just having trouble achieving the transparent logo/main navigation as seen in some of your demos, where the main image sits BEHIND the logo/menu and not below it. I’m working to a design based on this – could you advise?
Many thanks!
Hello! Happy to help. We wrote an article about that here. https://themovation.ticksy.com/article/5492/
Does that help answer your question?
Many thanks for the quick reply! Unfortunately I’m pretty sure I’ve done those couple of steps and I’m still getting a solid background?
Thanks for letting us know, can you create a ticket here https://themovation.ticksy.com/ and provide a link to your website? Happy to help.
hi, can I use this theme to get a site that allows users to enter their activities inside by account? I mean like a bed and breakfast portal, example booking or some think like that, the user login into the beck end and put some option like: offers, how many rooms, how many beds, services, description, notes, photos etc… thanks a lot
Hi! Thanks for your question. You might be able to find a plugin to help with this. There is a booking system bundled with the theme, is that what you are looking for? Happy to answer any questions.
Hello! I need an information. Does this theme includes the Visual Composer plugin? The payment system are included with WooCommerce plugin?
Many thanks, Giovanni
Hello, it includes the booking system and it’s own met box builder. It does not include Visual Composure. I’ve seen some people use VC with it but we have not created any styles for VC. Having said that, you can recreate anything you see in the demos and also your own layouts using the meta box builder.
It also includes the pro version of Master Slider. Cheers!
Hi Considering buying the theme – I have three villas that are booked out as the whole villa not rooms – can you theme be configured for this?
Hello, yes that’s correct. You can use one calendar and then share that calendar on multiple pages if you wish. The booking system is very flexible. Ask any questions you like. We are happy to assist. 
I am looking for a template to update my website: hotelkursaalcalafell my question is if I can integrate my reservation center … that staff recommend? They have Spanish assistance service?
Thank you
Hello Marcilla, thank you for contacting us. Yes I think this should be possible. Can you tell me more about your reservation plugin? Do you have a link?
Happy to answer all your questions.
It is really a simple thing. I hope you can help me please. It is just that that in the Product Page, the Related Products title is located below the product picture image : http://od40.nl/site2016/product/andean-child/?. And I would want the title to be located just above the related products images, not so far up. I know the support ended, but it is just this little thing, the web is launching this week Please. We didnt´ manage to do it. And we have a very good programmer.
Happy to help, are you using the most recent version of the theme? We posted version 1.6.2 recently. If not, can you share what version are you running?
Thanks.
Hey there.
I’m interested in this theme to create a mini vacation rental website. However, am I correct in assuming that there’s no way to pull calendar data in from an external source, such as HomeAway, Air BnB, Bookings.com … etc?
Hello! Thanks for getting in touch. That’s right, the calendar can export data to HomeAway, Air BnB, bookings etc but it’s a one way sync. Pull calendar info in is complicated but we are looking at ways to do this. 
Pre-sale question
Hi, i love your theme and i think it will be great for one of our projects, but i have a question regarding multi language. We hate WPML (sorry, but we do) and we usually use polylang, which is, in our opinion, far lighter and consumes a lot less resources. usually we have no problem with the general themes we use (Avada, X, Divi…)
Do you have any information of your customers using polylang ? Any problem?
Thank you
Hi there, thanks for contacting us. Yes we recommend Polylang as well, we’ve used it without issues. So have other buyers. If you run into any issues, just let us know.
https://themovation.ticksy.com/ Happy to help.
Hello, How to set the slides for smartphones readings They are little
Hello and thanks for reaching out. Are you using Master Slider?
I use the slider menu Bellevue
I do not use Master Slider
Thank you for the follow up. The text should be adjusting properly for mobile. Can you please send us a link It would be best to create a ticket and send us a link to your website. Then we can take a closer look. https://themovation.ticksy.com/
Happy to assist you 
the website link is http://www.cocolodgemajunga-madagascar.com/
ok, ticket now
The text for me on iphone 6 looks like the right size, Here is a screenshot. http://new.tinygrab.com/6407caa59eff0281127fc8a8ec7c210c5f7946e3dd.png
Can you tell me if is what you are seeing? Also, what device are you using to test?
Thanks!
developpers tool, i used
I must leave you, it is 18H home. I like to have the same output as your demo site, a great image instead of a little like my screenshot
Thank you for that. I’ve responded to your ticket. 
Hello, when I go on the rooms page to edit, it takes ages to load and google chrome crashes? Please tell me how to prevent this!
Thanks.
Hello and thanks for letting us know that you’ve run into an issue. Can you create a ticket or send us a link so that we can see it happening? There could be a conflict with a plugin. Happy to assist 
Hello, How do i change the button and icon color from that teal blue to one that fits my theme?
Hello and thanks for getting in touch. Did you try under the theme options? Appearance / Theme Options / Colors ?
If not then you can always use the space provided under Appearance / Theme Options / General / Custom CSS / to add your own custom css. If you create a ticket here https://themovation.ticksy.com/ someone from our tech support should be able to assist. 
Hi, just want to enquiry can we allocate rooms for the WP booking engine? This is to control numbers of room available for sale, also avoid overbook order from customer but payment made.
Best regards, Teng Wong
hello Teng, thanks for reaching out to us. The bundled WP Booking System provides 1 room per calendar, so once a reservation request is made you have the option to set it to auto-pending, it will make the dates unavailable during the requested booking and shade them with a color of your choice. The plugin developer has plans to add inventory as well in an upcoming release, so you will be able to use 1 calendar for many rooms of the same type. Does that help?
Thank you 