1790 comments found.
I have a problem with contents boxes in Pages or Rooms. Since I installed Polylang plugin when I save pages the don’t save the data saved in “Select by group” field. When I reopen the page the field is empty. A big problem becouse every time I open the page I must refill all fields again.
Somebody know this problem?
Thanks
Thank you for letting us know. We will do some more testing with Polylang asap and get back to you. When I wrote the following article I don’t remember having that issue but Polylang may have been updated since then. https://themovation.ticksy.com/article/8005/ (Scroll down to the Polylang heading). 
Thanks, I wait your analysis. If you need more details write me.
Thanks. Today (Monday August 1st) is a holiday for us so our support team is off but we’ll be back on Tuesday August 2nd. I’ve got your request starred as important. Cheers.
Hi there! I just did a fresh install and full test using our Polylang guide here – https://themovation.ticksy.com/article/7669/ – Everything worked as expected and I was able to update the groups. Did you use the guide when setting up polylang?
I checked yours Polylang configuration, it’seems all OK. I translate for example: Pricing Plans, Groups and Rooms. It’s possibile to log in in the site and check a situation on a specific case?
Thanks
Yes, I can do that for you. Can you please create a ticket and use the private reply or private ticket option if you are supplying user / pass. Thanks.
Done, Thanks
Thank you!
Hello, I have a problem. I cannot create a calendar. No matter what I do, it always says “No calendars found. Click here to create your first calendar.” Any ideas? Can you help me create a room like this please: http://demo.themovation.com/bellevue/hotel/rooms/signature-suite/#/book
hello and thank you for posting your question. May I ask if you have any plugins installed other than the ones that come with the theme? If so, would you mind deactivating them and trying again? Sometimes plugins can cause conflicts. This helps us narrow it down and hopefully it’s a simple conflict.
Best regards,
Ryan
Hello these are all the plugins I have:
Bellevue Custom Post Types Bellevue Shortcodes Duplicate Post Formidable Maintenance Master Slider Pr? Meta Box Meta Box Tabs Simple Custom CSS Simple Page Ordering Widget Importer & Exporter Widget Logic WooCommerce WordPress Importer WP Booking System
I tried to deactivate “maintenance” and “simple custom css” but still nothing happens.
Interesting! Can we take a closer look? Can you create a ticket for us and then we can access to check this out. Happy to help. Please use a private ticket option. https://themovation.ticksy.com/
Yes of course, I will do that. Thank you very much!
Thanks! I’ll get back to you asap.
It looks like all I had to do was deactivate / activate the WP Booking plugin. Working now
Thank you so much! I can’t believe the solution was so simple!! Can I bother you with another question?
How do I use Woocommerce with the Booking plugin? Do I need to create products first? Is there a tutorial? After clicking on “book” it just sends an email, but I need it like your demo, to create an “add to cart button” after clicking on “book”.
Any help would be much appreciated!
Hello, I think I found the answer, so nevermind my last question!
Cool! Thanks for the follow up. I’ll just post a link for others that might be looking for help too. We wrote an article called. “How the WP Booking System works with WooCommerce” here is the link: https://themovation.ticksy.com/article/7985/
Thank you for the previous reply, but I don’t need to put the map in full width in the header. Can I put it in full width at the bottom of my homepage? It will be nice.
Hi again, thanks. Sorry, the map only goes in the header not below that, although you may be able to adjust the css to allow that we don’t have that code at this time. Happy to assist where I can. Cheers!
Can i put the map in full width in the homepage? And how can insert more than two button in the slider?
Hello yes, you can put the map full width in the header area of any page. We wrote an article about that here: https://themovation.ticksy.com/article/7906/
Cheers!
at which email the formidable form send? Where are the setting to insert my personal email account?
Hello and thanks for posting your question. We wrote some guides for you that should help answer your questions.
https://themovation.ticksy.com/article/6407/And
https://themovation.ticksy.com/article/5479/Let us know how that works for you. Happy to help.
Hi there,
last year I bought Bellevue and I’m quite happy with it. Today I got a spam mail with the adress I specifically used for your site (myfirstname.themovation@mylastname.com). Could it be you had a security breach? Best regards
Heiner
Hi Heiner, thanks for letting us know. As far as we know there has been no security breach. Can you please forward the email to us at themovation@gmail.com ?
Can you also see who it came from?
Best regards, Ryan
ps. We are very pleased to hear that you are very happy with the Bellevue theme. Cheers!
Great theme! Just I don´t find where to add meta tags…
Hello! Thank you. Try adding Yoast or any SEO Plugin that allows to you add meta tags. We found that SEO plugins do a great job of creating xml maps, title tags and meta tags. I hope that helps.
How I can choose YALETOWN frome demos? The template set me on
Hello and thanks for reaching out to us. We are happy to help. We wrote an article about there here: https://themovation.ticksy.com/article/7489/
Let us know if you have any questions.
Hi, I’m looking for a new theme for a tour operator site. Currently it uses Booking Calendar Medium paid plugin and WP Ecommerce but would like a theme with fully integrated booking system and assume we’ll need to convert WPEC to Woo. Do you think this theme would lend itself for tours? Currently… 1. Customer books tour and them and owner get an automatic acknowledgement email. 2. Owner approves tour in backend and client gets email template with store links to pay status in booking system is changed to pending. 3. Customer pays and owner changes booking status to paid and email voucher is sent from within booking system. There is a text area you can add custom text to for each voucher which is handy to add tour specific details about pick up instructions.
It’s mainly used for cruiseship passenger tours. Owner also sells tours to non cruiseships and a few tours abroad. Along with rental vehicles which use a form or go to partner portal for bookings. 4. We need to be able to book multiple people on same day for multiple tours with option to block dates out when tours get full. Could we do this? 5. Each booking calendar has it’s own booking form. Could we do this? 6. Is it possible to have a voucher email template to send to customer once payment received? 7. If so would this be just one template or could one be done for each tour? 8. Is theme compatible with All in One SEO? Look forward to your reply, thank you.
Hello and thanks for your interest. I think the bundled booking plugin, WP Booking System is more suited towards booking small accommodations and small hotels. Yes it does support linking with WooCommerce. Here is an article explaining how it works. https://themovation.ticksy.com/article/7980/
It think a better option is to use this theme with PintPoint booking system which has a free version here https://wordpress.org/plugins/booking-system/ or paid here https://codecanyon.net/item/pinpoint-booking-system-pro-book-everything-with-wordpress/2675936 – you can use their shortcodes to display their calendar system on any of our pages. You will need to research a little to see if all your requirements are met but it’s does inventory I believe.
I hope that helps.
I think the theme itself is a great fit for a tour business.
Cheers!
Hi, I have bought and updated the theme and plugins but the testimonial I can not see them. How can I fix the problem ? thank you
Hello, thank you. We are happy to help. Can you please create a ticket here https://themovation.ticksy.com/ and also send us a link to the link where the issue is happening and please explain how we can see the error? Cheers!
I checked the comments, but I can’t find the answer to this yet. Is it possible to have the person choose the dates on the calendar, fill out their info, go to woocommerce for payment, then the calendar is set to booked ONLY after payment is accepted? I don’t want to have to manually confirm the booking in the backend. It should be set to pending until the payment goes through.
Thanks, Bryan
Hello. The booking system hands off the number of nights to WooCommerce via add_to_cart shortcode but does not pass any other info to WooCommerce.
We’ve recently added support for passing Check and and Check out dates to WooCommerce and we’ve also provided 3 additional custom fields to be used in the future.
This code is available in the child theme that we have included but you may need to work with a developer or designer to enable this and to make this work to your needs.
The plugin is developed by another company and we have requested some big updates, they are currently working on them.
Happy to help you. Please let us know if you have any questions or if we can assist you.
Sorry, more to that. I realized that you want the status to update automatically with WooCommerce. WooCommerce does not talk to the WP Booking System like this yet. The WP Booking System can set it to auto pending so that no one else can book those days once the request is made, then Woo takes over for payment. Once the payment has been made and confirmed someone will need to go in and confirm payment then set the auto pending status to ‘Booked’. Currently that’s how it works. We’ve requested some updates from the developer and this is something we would like to see too. I’ll be putting a request in. Thank.s!
Hello! Very nice work! Just one thing: slider images are not showing popperly on iPad. You can have a look at it on nosolomaderadr.com, using the password Nosolomadera00. I used the same image dimensions as the ones used in your demos but still doesn’t work. How can i fix this? Thank you very much!
Hello and thanks for getting in touch. Happy to help. When I look on paid the image looks great. How do you wish it to show? In portrait mode the image is cropped to fill the space correctly. If you would like the image to auto resize or to fit, then you may need to use the bundled version of Master Slider Pro. We include this for free.
If there is a layout on our demo that you like, please let us know which one and we can send you our settings.
Ah, is your ipad retina?
No, it’s not!
okay, thanks. Last thing do you see the same thing happening on our demo? If not, I can send you our settings. Cheers!
I see your demo perfectly fine, so please send me your settings to uxalopez@gmail.com Thank you very mucho!
Sent! Cheers.
It worked! Thank you very much! I guess I was using the “background-repeat:no-repeat” and the “background-attachment:fixed” properties and shouldn’t. Well, thank you very much, you’ve been lovely!!! Cheers!!!
By the way: very nice theme! Well done!
Awesome! Thank you. Please consider rating us with 5 stars if you get a chance. Much appreciated. https://themovation.ticksy.com/article/6413/ Have a great day.
Done! Thank you again! 
Wow! Thank you!! 
Hi, excelent theme. I’m working for my company, this is why U don’t see the PURCHASED label. I was wodering if I could add some icon for the link in the team section, above the description of the team member. Thanks
Hello and thanks for getting in touch. At this time we only have the icons showing below the description but you might be able to try putting in some HTML in the description area to make it work. Can you create a ticket here https://themovation.ticksy.com/ and I can try and share some code with you.
Looks like this can be a wonderful fit. I have multiple properties in the city, and would like to have them listed. They are also listed on OTA (such as Airbnb, TripAdvisor, Booking.com). I currently have channel manager that syncs these calendars – does this support iCal sync?
Hello, sorry I didn’t see your message. Yes, the WP Booking System does export to AirBnB and Google Calendar. Any calendar that supports iCal / ICS. Cheers!
?Hello, i update my theme for use the new google maps api, i already have my api saved in bellevue options but the map still not appearing on my site (http://www.ecoenlace.mx/contact/?) my console log has one google maps api error and two warnings (attatched screenshots). Is there anything i missing? I have version 1.6.5, i tried to open a ticket with screenshots but i cant open a ticket because my support code has expired?.
Here is my console errors:
Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
Google Maps API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required
Thanks a lot
Happy to help, this might be of assistance to you. https://themovation.ticksy.com/article/7848/
Hi
I’m interested in your template, but I have a due about compatibility with some plugins.
I need to use one of this plugin to connect with the TPV of my bank:
https://woocommerce.com/products/realex-redirect-payment-gateway/ https://es.wordpress.org/plugins/easycontract/installation/I must be sure that that I can add one of this plugin to your booking system. I have checked that its provides paypal as pay system, and I need to know if I can add the plugin in a easy way, without and extra development.
King regards Toni
Hello Toni, thanks for contacting us. Yes, if the plugin works with WooCommerce then it will work with the theme.
WooCommerce handles all the payment transactions so those plugins will work directly with WooCommerce.
if you have any questions just let us know.
Best regards, Ryan
Hi support, I have this issue using forms: I can’t insert different forms for different languages. In the italian language homepage I need a form, in the English homepage I need another form, but I can’t get it. I also tried with contact form 7 and it doesn’t work as well. I always get the same form in all languages. Thanks for your help
Hello and thanks for contacting us. We are happy to help. Are you using Formidabe or forms that come with WP Booking System? Also are you using a translation plugin like WPML or Polylang?
Hello, I’m using WPML and Formidable. I also tried with contact form 7 plugin + WPML.
Thanks for the follow up. You might need an add on for Formidable. https://formidablepro.com/knowledgebase/formidable-multi-language/
I’m not sure how that plugin works with WPML but I know that the theme is fully translatable.
Let us know how that add on works for you.
Hi, i am trying to put a google map shortcode but I always end up with this message: Geocode was not successful for the following reason: REQUEST_DENIED. I am running latest version and all plugins are installed.
Thanks for posting. We are aware of this issue. Google Maps API has recently change their policy and they now require a API key for Google Maps to function. We are working to resolve. You can still embed their maps without using our meta box or shortcode. https://www.embed-map.com/ Cheers!
Pre-Sales Question: I am confused as to how we will accept and manage payments on this site. Does this theme have the ability for guests to add rooms and packages to their cart and then checkout and pay all within this theme? Or do i need to purchase a third party option like Woocommerce Bookings?
HI and thanks for the questions. The booking calendar accepts booking requests (date arriving / date departing / and any other information you wish to add using the form builder). Then the booking calendar passes the number of days booked off to WooCommerce and you supply the product ID to the calendar so it knows how much to charge. At that time the customer uses the add to cart button to add the days to their order. You can use WooCommerce to allow them to add other products on to their order.
The booking system is bundled but if you feel that you would like to use WooCommerce Bookings then you can do that as well.
Cheers!
Hello, This is a pre-purchased Question,
I want to sync My Booking to Google Calendar or AirBnB.
This is Possible to do with this theme.
I’ve researched an plugin which can show a booking Calendar on site and can sync to AirBnb,Google Cal.
Plugin Name and URL :- http://www.wpbookingsystem.com/
Can I use this plugin with your theme.
I Love your http://demo.themovation.com/bellevue/beachhouse/ theme for my website.
Actually I have my listing on AirBnB and AirBnb Sync it to Google Calendar, So I want Both have to sync to my google calendar.
Looking forward for your suggestion and answer.
Hello and thank you for getting in touch.
Yes you can sync to Google Calendar and AirBnB. This is a one way sync, from WP Booking System to your AirBnB or Google Cal.
http://www.wpbookingsystem.com/ plugin is already bundled with this theme, you do not have to buy it.
Thank you. Happy to answer any questions.
Thanks for Clearing the issue Good to know
