8686 comments found.
Is there a german .mo file available for translating the theme into the german language?
Thanks, Andreas
Hi,
not yet but if you contact us on the support forum I could provide you them.
Ok, I opened up a support ticket in your forum. Thanks.
I’m on godaddy and have spent hours trying to install the demo following all the workarounds can i just pay for a dem install to get this up and running? I seem to have everything installed just cant get the demos to show up or choose from
Hi TravisBourbeau,
this issue with certain low budget host providers is known. You need to proceed with the import using the ‘Import Single’ functionality just on the bottom of the Import demo page.
If you still have issues, please post on our support forum http://www.undsgn.com/support and we will help you with that.
Presales question: 1/ would a menu like this be manageable https://upvoted.com/ (different colours and icon)? 2/ can we add suggested posts at the bottom of a blog post?
Hi puregraphx,
about the icons no problems, even if we never show it we have the possibility to offer menu icon out of the box. About the colours you will have to do it with custom CSS.
I’m working right now on the related posts to have on the bottom of a post. So it will be available soon.
Thx for the update, I will purchase the Theme today and hopefully the Related Posts will soon be added in an update.
Hi guys! I’m having a strange problem with google maps. Map doesn’t show and I get a message at the console: Google Maps API error: MissingKeyMapError. How can I resolve this? thanx!
Hi brainbowtoy,
Google Maps changed their policy about using their API so your installation must be patched to be compliant to it. I see anyway that your support is expired. Please extend it and make an help request on our support forum here http://www.undsgn.com/support
Thank you! 
odd question, on the Demo import button, I am getting a ” you do not have sufficient permissions to view this page”????
Hi angeliquegiles,
we have a completely dedicated support team that can help you with that. Please open ticket here http://www.undsgn.com/support and leave your login detail in your profile page so we can fix that for you.
Thank you!
Is there a way for me to change some wording on the portfolio posts. (Main Portfolio, Client, Link, ect )
Hi JDiegoTV,
we have a completely dedicated support team that can help you with that. Please open ticket here http://www.undsgn.com/support
Thank you!
I like the theme a lot but I´m having a lot of trouble with it.
1. I can not sign in in envato. I enter everything and the following message apears: The provided username/purchase code is invalid. (I´m copying the purchase code so it is impossible that it´s wrong) I don´t know what else to do.
2. I needed envatos support because I´m trying to personalize the headers and Im having two different problems: first: In the “content block pages” there is no visual composer button like in the regular pages. second: when adding “media galleries” in the pages and customizing the options I have no option to enter any kind of text.
I need urgent help 
Hi l0ta,
I’m really sorry about that … I think Envato has some problems, there are also other users that have complained about that.
If you can send me and email by using the form here http://themeforest.net/user/undsgn I will help you right away. I hope you will review your rating since it’s not directly our fault for this inconvenient.
I’ll be waiting for your email.
Thanks
Hi again,
since you can’t register on our forum you could also try to contact us in the live chat here http://www.undsgn.com/uncode/. You will find the chat icon between the buttons on the right of the screen.
Hi! Great theme. Please add mega menu images feature for next update. Thanks!!
Hi bitsl,
Thanks a lot for the suggestion. We always evaluate customer requests.
Bonjour, j’aime beaucoup le thème uncode mais j’ai quelques problème avec. Voici l’adresse de mon site : http://carlbouville.fr/ Sur la page “accueil” : tous mes projets ne s’affichent pas, sur la page “work” je souhaiterai avoir la présentation original de “portfolio-metro” mais j’ai un beug avec des articles de blog et dernière choses, je n’ai pas trouvé comment modifier les images dans les pages “about” et “contact”. Merci d’avance pour votre aide, je ne trouve aucune solution pour résoudre tout cela. Voici mon adresse email pour me répondre : carlbouville@gmail.com
Hi carl_bouville,
if you could post our enquiry on our support forum here http://www.undsgn.com/support some of our team will help as soon as possible with it.
Please write in english, even Google Translate will do.
Thanks
Hello Undsgn
Uncode demos looks great. Am half sold on buying uncode. Before I buy the theme, could you pls respond to these two basic (but important for me) queries -
1. Your slogan – What is meant by “pixel perfect”? Could you point me towards an example of “attention to detail” ...
2. How exactly are your demos different from other multipurpose theme demos from a design perspective?
I really like the fact that you have a design studio background. Pls keep up the good work.
Hi wardhan369,
we have worked very very hard to deliver layouts with ‘pixel perfections’. If you surf around the demo site you will never see imperfections (eiterh big or small) in the layouts like you might noticed on other templates. This layout here for example http://www.undsgn.com/uncode/homepages/shop-creative/ it’s really complex and we manage to deliver it smoothly.
Have you check out our showcase section with real life customer sites using Uncode? http://www.undsgn.com/uncode/showcase/
Thank you for your response. I will now have a deeper look at the suggested links. best wishes
Hi there,
think about purchasing your theme. Mainly because of the content blocks (great concept!). I’ve got a question though:
When using with content block headers for categories and tag pages, is there a VC addon that gets the category and tag descriptions from Wordpress’ database? Or does one have to create an individual content block header for every category and tag?
Cheers Ronny^rktic
Hi rktic,
thanks for the appreciation!
Here http://www.undsgn.com/uncode/documentation/archive-headers/ you can see how we pull out automatically the category or tag description to create the header for those pages. Let us know if you have more questions.
Hi chickenmove,
yes you can link the tiles to any link you want using the custom link option. If you create categories which are connected with different works, sure you can have multiple portfolios with it’s own filters.
Hello undsgn! I really like this theme but I do have a question before I decide to buy or not: Am i allowed to use this theme (after purchase) on 2 sub-domains of the same website? With a different concept for each? For example one concept on site.com and a different concept on blog.site.com. Thanks!
Hi RaduClapa,
as far as I know, if the sites are 2 completely different concepts you need 2 licenses even if you use sub domains.
It’s always best anyway to ask directly Envato for this since they are making the policies.
Hello. Currently trying to install the theme. I chose the .zip file and clicked “install now” and my browser just gets stuck loading. Any tips? Thanks!
Hi,
you could try to install it via FTP as explained here http://www.undsgn.com/uncode/documentation/ftp-installation/. For further support please refer to our support forum http://www.undsgn.com/support
Got it! Thanks!
Pre Sale Question: This them is beautiful. When on desktop in the classic Landing demo, in the “Awesome Features” section, there are six items (3 on left of phone and 3 on right of phone). However when I view it on mobile, 3 of the items disappear. Why is that? why wouldn’t all 6 just stack on mobile? I would like to know this because if I’m designing the site, I need to know whats visible on desktop only. If I want to display features for a particular product, its important mobile views can see All features and not just some. Can you you help clarify before my purchase?
Thanks so much and great job on theme!
Hi,
Thanks for your interest. With Uncode you have the possibility to hide and show elements for either mobile, tablet and desktop viewport. You can also have more control in the tablet viewport where you can chose custom width for each column. Our grid system it’s very advanced and I believe one of the most powerful in themeforest.
We have video tutorial and documentation if you want to discover more of it.
For the life of me, I cannot get my menu to appear on my site.
Hi WestKC! It’s not easy to understand your problem in words sorry, I see your support period is expired and I hope it’s not 6 months that you are without a menu on your site! 
Anyway if you need support is offered in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Hi guys! Wanted to ask you where the is the option for changing what social media share icons we can display under the posts or products? I can not find it anywhere in the settings/options. Thank you!
Hi mirandavidak, there is not a built-in option to modify the social share options but you just need a single line of CSS code, please open a ticket in our forum, there we have a completely dedicated support team can help you! Thank you!
http://www.undsgn.com/support
Cool, thank you
We wait you request, let us know if you have any problems signin
Hello.
your theme is nice & VC features. Why remove CONTENT SLIDER add on for VC.
Anyway in Uncode we have both the Media Carousel both the Content Carousel maybe this helps you.
If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello,
What type of portability does Uncode offer? Would the content be locked down to Uncode type shortcodes or is there a safe fallback for the content created e.g. if I switched back to the TwentySixteen theme?
Thank you.
Hi wonderment and sorry for delay! Maybe I don’t understand the request but when you build contents with advanced featured native of a theme or native of a page builder these feature will be available on this theme only cause are generated by proprietary shortcodes. You cannot expect an advanced solution created with a theme module and Visual Composer will be available also in the default WordPress theme. For example I have seen dozen of users that have switched to Uncode from other top seller themes but you need to adjust your contents (just consider other themes use other page builders). I hope this what you need. If you need dedicated support is offered in our forum, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
That essentially answers my question. Thank you. I purchased prior so I hope everything works well. Thanks again.
Hi wonderment, thank you for confirm and for coming aboard! If you have any needs contact us in our official support
Hello team!
Looking forward to your next update
It will be awesome if you fully support custom post types/fields in post/posts theme options & post vc elements !!! (will shoot our Drupal friends down…while evolving WP+Uncode as a true CMS weapon)
Planning to use pods.io for CPT (plz advice about that…)
So let us know of new features coming and ETA
Thx for your great work & support!
Tasos
Hi tasoskouk,
the next release will come already with the possibility to get the theme options for eventual CPT, next step will be custom fields
Thanks a lot for the appreciation
hello guys,
i know it still summertime… so i kindly dare to ask if is there an ETA for post types support update
we might be starting a new project that will need such functionality
thxxx
