8686 comments found.
Hi web-pace, here you have all the informations you need: http://www.undsgn.com/discussion/10016/-google-maps-need-api-key-#Item_1
If you are not able to login our support forum can happen that you have some browser capitalisations while the marketplace username is case sensitive, if this don’t help you please send us a private message fro this form and we create an account for you: https://themeforest.net/user/undsgn
I’ve signed in. I’ve seen in a previous post that username was case sensitive… don’t blame me it’s 21h30 in France 
Everything is fine now. Great template ^^ (and what a reactive support !)
Thank you for appreciate the effort!
I would like to choose your theme but I have one doubt. Is Uncode compatible with MultilingualPress plugin? Can I use the plugin in your theme with success?
Hi przemko and thank you for interest!
Uncode is WPML certified (the most famous multilingual plugin): http://www.undsgn.com/uncode/documentation/multi-language-certified/
If you dont like WPML you can also use free alternatives like qTranslate.
Let us know if you need more infos!
I know about WPML but for me MultilingualPress plugin is very clear and for free. I’ve tested it already. The plugin used multisites Wordpress option. I repeat my question again: can I use the plugin in Uncode?
I hope it’s clear that you can use since Uncode is certified by the WPML team itself (not all themes are certified by WPML), please check this: https://wpml.org/theme/uncode/
Can you just answer my question, please?
Hi and sorry for delay! We missed the notification, YES as I said the Uncode theme is also certified by the WPML team, this mean that the theme is compatible and if you have any problems with Uncode and WPML they also directly support you! This is an example taken from our showcase but you can also check others: https://forumvirium.fi/en/
Is there any sample, screen or video of the builder tool we need to use to create my site using your themes? I used wordpress sometimes in the past, but I always get confused about how install templates on it. :/ Do you have any step-by-step?
Hi rodrigosan and thank you for interest!
Here you have our detailed documentation: http://www.undsgn.com/uncode/documentation/
These are the video tutorials for Uncode theme: http://www.undsgn.com/uncode/documentation/video-tutorials/
Let us know if you need more infos!
Which demo should I import to recreate the ‘Classic Help Centre’ – doesn’t appear to be on my import list…
Hi testcreative! The demo is named “Classic Documentation”, we have modified the name after the demo contents creations cause some users was wrong with the real theme documentation. This is just fixed for next theme update, sorry for any inconvenience. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! 
http://www.undsgn.com/support
Hi, I would like to make a blog along selling some products and I would like to know do i need a regular license or extended license ? The blog will only be used by me. Thanks
Hi whitjay and thank you for interest!
With a single license you can build only a final website (this is the Envato policy), if you need to build a blog and then a shop you need to buy the theme twice that is much more convenient than an extended license! Let us know if you need more infos!
Hi undsgn, Thanks for ur quick reply. I am just wondering so when i buy ur theme, do i only get to choose one concept or I can do this: e.g. i want portfolio, for home page, i want creative agency, for pages, i want modern, blog i want metro and shop i want grid. is that how it works ? Thanks
Hi whitjay, if you install complete demo contents you have an exact replica of the demo site (more than 200 layouts and 30+ homepages), these are just layouts you can import and you can also import also selective layouts: http://www.undsgn.com/uncode/documentation/demo-contents/
Hey there. I’m trying to delete all imported demo media, but the Delete Demo Media button does absolutely nothing.
Hi iliasch and sorry for delay! I’m sorry you have this problem cause generally works like a charm for everyone. It’s not easy to tell you what’s wrong just in word, we need to debug your installation. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
There is a big bug in your heroimage area. I know its a bug because all of your demos have it to.
Please fix the responsive breakpoints of the headerarea. If I use “cover” for background image it works fine with desktop view. On mobile view (as example ipad pro) the picture don’cover it is scaled on feeled 500%.
Give a try with your demos… the effect is on every demo with hero header
Hi maklerkonzepte! We think there are some issues with your iPad since we have checked now and everything is fine (be sure you have removed the ThemeForest iframe when you check demos on mobile). After more than 8000 installation is pretty odd only you see this issue, we test Uncode websites everyday with iPad and any kind of devices. Anyway if you have a problem in your installation dont worry we can help, renew your support since is expired and open a ticket in our support forum since it’s the only tool used for support (this wall is used for presales and general message): http://www.undsgn.com/support
got the problem. 1. I have to apologize it was the envato bar with your demos.
2. The bug exists if you DON’T use a custom content block.
I analyze your demos and every one of them use for the heroimages / slider the custom content blocks.
If you don’t use them (basic -> background from page and cover mode) you get the responsive problems.
It’s a solution for me but not a solution I’m happy with because I can create now every header new…. .
1. Thank you for confirm! 2. It seems odd also for the BASIC Header, for example is the one we use in the demo Blog posts… Anyway dont worry if you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Thanks… I will come back on this offer. Find finaly the problem. It was the “fixed” option. It works now. Thanks for your ideas!
Thank you for confirm! Yes the fixed background can cause this but anyway if you need our help just open a ticket, it’s a free service we offer to our customers!
Currently using content block as header for home page but can’t seem to make the title full-width. Can you please confirm how to do this?
Hi testcreative! Why you ask informations here on forum? This is not the place for support as you can see no other users is supported here, we have a completely dedicated support forum, I kindly ask to create an account and ask support team, thank you!
ps: let us know if you have problems create an account, you just need the purchase code and confirm the registration email, in case I can abilitate an account for you.
Hello! What’s the easiest way to adjust images on the headers of both the Slider Revolution and content blocks?
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi There,
Where can I get the demo content to install for:
www.undsgn.com/uncode/pages/product-modern/
We just want to setup similar to this. If there is any documentation on how to setup that would be great.
Thanks!
Hi blackmocha! This is the Uncode theme documentation, there are also all the instruction for demo import: http://www.undsgn.com/uncode/documentation/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Very nice theme with great design spirit! Is also buddypress supported?
Hi janingo and sorry for delay! Uncode runs fine with Buddy but this is not integrate yet, this mean you have only inherit stylesheet from the main Uncode styles but nothing native customisations. Let us know if you need more infos!
Thanks for fast reply. That sounds good. Last question before buy:ing: Is there a possibility to do Login for example to access woocommerce account with a popup plugin? I would prefer that more than a simple login page. Greetings janingo
Hi janingo, this is not up Uncode theme (we try to take the core as light as possible) but I know there are some WooCommerce extensions, for example this one: https://wordpress.org/plugins/woocommerce-login-and-registration/
I don’t know if this work, I think so but it’s not tested.
Is there a way to hide the logo and menu on the home page only using css?
http://www.undsgn.com/support
Hi there!
Could the Tailored visual composer included in the theme support addons like https://codecanyon.net/item/visual-composer-youtube-channel-with-carousel/12403303?sso&_ga=1.82153877.2034795860.1465495649
Thanks, PJ
Hi pjimcal and thank you for interest!
I don’t know about this plugin sorry, there are hundreds of VC addons, the problem should not be the Tailored Visual Composer version but other codes of Uncode (native carousel etc), at least if you have the plugin we can test for you, in case please send a private message from our profile page.
Can you hide the header on certain pages?
Hi xscottxhurtadox, do you refer to the menu? This is not an admin options but you just need to follow this and insert a single line of CSS code: http://www.undsgn.com/uncode/documentation/custom-css/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
can you tell us what are you planning for the next upadate? do you think its possible to add an option on the backend to change admin login logo available at wp-login? thanks
Hi josemanuel and thank you for interest! Unfortunately we cannot declare deadline for updates but the most is ready. About the login screen I know there are plugins to modify this for you clients.
Why is Fusion Builder not available on the content block page? How can I add this to the content block page?
Hi testcreative, if you refer to the Visual Composer is because you missed the very first steps of the documentation, please check the step 7 of the installation procedure: http://www.undsgn.com/uncode/documentation/wordpress-installation/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon, this message wall is not the tool for support. Thank you!
http://www.undsgn.com/support
Hi Undsgn.
A potential buyer here… I really like your theme, but in the demos the parallax effect seem to “jitter”. Is it just in the demos or is it a known issue?
Hi mickichow and thank you for interest!
I think is something happen momentary in your computer only, maybe you have lots of tabs opened and “stressed” CPU, we have no report about the parallax and it’s super fluid, try to close some tabs opened and remove the iframe from ThemeForest! Let us know!
Hello please I have few question.
1. Really there is 30+ templates 
?
2. does the templates support czech letters like: ?š??žžýááíé etc. ?
3. does is work perfectly with wordpress instaled to my ftp? Because I met with that templates works correctly only via https://wordpress.com and their online solution.
Hi pekicz and thank you for interest!
1. When you install demo contents you have an exact replica of the Uncode website, just with placeholder images, yes you have 30+ different concepts and about 200 different pages.
2. Yes it works fine with all the czech letters, you just need to verify that the font you want to use support this. In the demos we user about 19 different fonts, the main 2 fonts support this (tested now).
3. ThemeForest themes works on self installed FTP you just need to verify the server requirements, these are the one for Uncode (the same for every other modern theme that use Visual Composer): http://www.undsgn.com/uncode/documentation/server-requirements/
Let us know if you need more infos!
Hi, undsgn
How to make my headers adapt to all the top of the page, and do not use content achievement block, thanks in advance and excellent theme…
Thx!
Hi CarlosVera! It’s not easy to understand what you mean (do you refer to the skin colours?), would you like to open a ticket in our support forum? There we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello, very nice theme ! pre sale question. Can the theme recreate the showcase examples? Showcase example: http://sugarhill.tv has one full page slider (click down to the next full page. Can this be recreate using the options settings inside this theme?
Hi jeklit and thank you for interest!
I know this website of our showcase. This is just created with the Slider Revolution plugin that is part of the theme, let us know if you need more infos!
great thank you!
