Hi Alexander Mooi,

Kindly try the following javascript code -

jQuery(document).ready( function() {
    jQuery('*[data-id="brochures"].sort').trigger('click');
    jQuery('*[data-id="element"].sort').css('display','none');
});

The first line of code is to select another Filter Category by default since you are removing “All”. You can replace the term “Brochures” in this line with the one that you use in your site. The second line of code removes the “All” filter.

Kindly paste it in the custom javascript setting under the “General” section of the options panel. Kindly ensure that Options Panel cache is NOT turned on.

Thanks, Swami

Hi Swami,

After some fiddling I worked it out Thanks!

Kind regards,

Alexander

Hi,

Apologies, there isn’t an option to place the Portfolio Title on Top of the image. You need to modify the core Portfolio Shortcode in the Page Builder. The code that generates the markup for Portfolio can be found in a file called shortcodes.php in the Page Builder plugin.

However, modifying core theme files is not recommended as you might be losing the changes on subsequent updates.

Thanks, Swami

Hi,

Kindly go to OSHINE OPTIONS -> TOP HEADER SETTINGS -> HEADER WIDGETS and remove the button shortcode placed in the CODE CONTENTS option.

Thanks, Swami

Hi Harry,

Could you kindly share your wordpress admin url, ID and password via the form in this link https://themeforest.net/item/oshine-creative-multipurpose-wordpress-theme/9545812/support and we will investigate the problem at the earliest.

Also share the page and modules where you are having this problem. A test case will help.

Thanks, Swami

Hi,

Thanks for you interest in purchasing our theme. Yes you can setup a video in the background of a section. Its just a setting in the page builder. It will basically work like the video background you can see in the hero section here – http://brandexponents.com/oshin/v20

Thanks, Swami

Thanks a lot! And one more question: can i add the video from vimeo or youtube?

Hi,

To add a Video as Background, it needs to self hosted. However you have option to Embed a Youtube or Vimeo video using the Video module in the Page Builder.

Thanks, Swami

Thank you i just set up this as a test page, i have one column set in the page builder but for some reason it’s displaying the images in three columns, thanks! http://catalystphotography.com/ianchristmann/portfolio/vertical-test/

Hi Ian,

Kindly share your wordpress admin url, ID and password via the form in this link https://themeforest.net/item/oshine-creative-multipurpose-wordpress-theme/9545812/support and I will investigate and resolve the issue for you, at the earliest. Upon inspecting from the browser, It looks like a 3rd party plugin is adding a css styling that is in conflict with the styling of the one column gallery in your site.

Thanks, Swami

Thank you that was it! i just deactivated a plugin i had that also made galleries and it’s looking great now! awesome thanks! http://catalystphotography.com/ianchristmann/portfolio/vertical-test/

Hi,

Thank you for your kind words. I am really glad you like the theme. Yes you can change the language of the form fields. These strings are made translatable? ?under the text domain ‘be-themes’. You need to translate the them using either the Poedit Software or Codestyle Localisation plugin. The strings are included within the BE page builder plugin, so you should be translating it. The instructions on how to translate the theme and plugin using both the methods is given in this section of the documentation –http://brandexponents.com/oshin/documentation/translation/

Thanks, Swami

This is an example of a portfolio. We had an Wordpress-issue and had to reinstall the themefiles and while doing that it required plugin updates. I’m not really sure which plugin update lost the buttons.

Hi,

It is likely that the Option is disabled in the Slider Settings Panel. Kindly disable the plugin named “Meta Box Conditional Logic” and you will able to see the option to enable Slider arrows under the PORTFOLIO OPTIONS > SLIDER SETTINGS tab. You can enable this and update the portfolio to see if that fixes the issue.

Thanks, Swami

Thanks – that seemed to do the trick

The issue is with the BE_Pagebuilder plugin. If this is updated on the current build of WP it will break your site!

Hi,

The issue would have occurred if you had an older version of Oshine Theme while updating the Page Builder. To fix the issue, You have update the theme to its latest version via the METHOD 2 – USING THE FTP as mentioned in this link here -http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/update-theme/ .

If you are not aware to using the FTP method, do email us your URL, wp-admin id and password along with the FTP details (Host URL, username and password) so we can restore it for you.

Thanks, Swami

Hi Swami, Thanks for replying. I’ve updated the theme and re-enabled the plugin, everything seems ok

Thanks for your help. Great support.

Luke

Thank you Swami but this is not a problem we have, this is an isuue of the theme and the system you select to built it and I can´t update and modify the configuration of anything with this issue! when we buy the theme more than a year ago the support was forever, anyway we never asked anything unless the case of a malfunction of the template. Other developers gives that support for these issues forever.

Regards!

Hi,

I am not sure how you are so confident that this issue is with the theme. The issue is because of your server configurations which is unable to fetch the require JS files from CDN sources. We use our knowledge, skills and time to help you identify issues and you should respect that. By the way, in your profession, do you work for free ? When other customers are renewing their support packs, there is no reason why we should give you any special privilege.

When you bought the theme, support was never guaranteed to be forever and we were never obligated to offer support, though we offered it to the best of our potential. When the marketplace standardized support and brought support packs, all earlier buyers were given a six month free support period irrespective of when you purchased the theme. So there is no reason to complain here. I will help you resolve this issue, but if you have any questions in the future, you will have to purchase a support pack to even warrant a response.

Thanks, Swami

Thanks for your support!!

Hey Swami, I put the code you provided, however it didn’t change anything. Here is the link to the page, if you notice at the bottom between the end of the site and the footer is a white gap that shouldn’t be there. (http://www.mylittleumbrella.net/sample/)

So, the link above for some reason doesn’t work, try this link instead. http://www.mylittleumbrella.net/sample

Hi Pam,

Kindly mail your wordpress admin url, ID and password to help@brandexponents.com and I will investigate the issue at the earliest.

Thanks, Swami

Hi,

Thanks for your interest in purchasing our theme and YES it is certainly possible to enable sticky header in v8 demo. There is a setting in the options panel as well as in individual pages.

Thanks, Swami

Hi,

Apologies we do not have a coming soon template page with the theme. However you can use the WP Maintenance Mode plugin to create this page. The theme is compatible with it.

Thanks, Swami

By the way, it looks like your free support period has expired. Kindly renew support by purchasing an extension from themeforest in order receive timely responses to your support requests.

URL of the contact page: http://diespezialisten.biz/?page_id=2799

Hi,

Once you have updated the Theme and the BE Page Builder plugin, you need to generate the Google Maps API key and add the key in the Options Panel under OSHINE OPTIONS > GLOBAL SITE LAYOUT AND SETTINGS. You can follow the instructions here to get an API key – https://developers.google.com/maps/documentation/javascript/get-api-key

Thanks, Swami

Hi Michal,

It looks like you have enabled the “Full Screen Section” option in the Section’s Settings panel. Enabling this section will limit the height of the section to occupy the height and width of the screen. This is why your content is getting cut off. Kindly disable this option and check if that fixes the issue.

Thanks, Swami

Hi Swami, thanks a lot for a quick reply. I think it was actually the options “single page site” and “scroll to sections” that kept it blocked. Cheers!

Oh okay, I am glad you figured it out

Hi,

Kindly use the code below,

.pswp__share-tooltip a.pswp__share--download { 
display: none !important; 
}

Kindly paste the code in the custom css setting under the “General” section of the options panel. Kindly ensure that Options Panel cache is NOT turned on.

Thanks, Swami

Kindly use the Slider Revolution plugin to create your slideshow, in which case you will have the option to link slide to its own url. Instructions to link a slide is available here : https://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/

Thanks, Swami

My bad, sorry. You already replied to that kind of demand… Here it is : http://brandexponents.com/oshin/documentation/translation/

It is ok for me ! Thanks & BR

Hi Matthew,

Thank you for your interest in purchasing the theme and glad you like it. Yes the Header Styles that you see in the demos are set up using the options in the theme and can be used interchangeably. The Left Header Bar variations are showcased in the following demos in the theme and this can be used in V17 layout as well -

Thanks, Swami

Hi,

Search engines will scan content that’s on the front end and not the one in the back end. So if you have content in the page builder and have it enabled, it is what will be published in the front end and it will be scanned by search engines. The reason why it was showing a red mark against the page builder, simply don’t worry about it. It only means that the Yoast plugin is unable to access the page builder. It does not mean Google will be unable to access the content. Google and other search engine bots simply scan your web pages, read the content from the html. At the end of the page builder just outputs html to front end.

Thanks, Swami