8687 comments found.
Hey Guys,
Where can I change the image /content of the slider/carousel on the http://www.undsgn.com/uncode/homepages/classic-agency/ i don’t see the element in the visual composer.
Cheers
Hi AmbWebsite and sorry for delay! Headers are external to pages, please read this: http://www.undsgn.com/uncode/documentation/where-is-the-header/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, I’ve another question, can we disable the particles effect only on mobiles phones?
Hi tristanbtp, why you not open a ticket in our official support as kindly asked? There we have a completely dedicated support team and waiting times are optimal.
This is not a build in option but we can suggest in our forum how to do with a few lines of custom CSS code, sorry but our help and our tricks cannot be public and only reserved for verified customers, this wall is also monitored by users with craked version of Uncode, I hope you can understand. Forum registration require just few seconds and you can access our specialised free support.
I am looking for a theme very EASY to be customized to be used to create a website to RENT RC MODELS (similar to rent cars). I already have bought the various woocomerce plugins. But my question is: is it possible with this theme to create a renting website just using the visual composer? For example adding the box to rent, or the chart page and so on. Thanks Fabio
Hi ruplikmastik and thank you for interest!
It’s really not easy reply your question cause I have not perfectly understood what you need to create (have a layout it’s better) but as you can see from our showcase you can do infinite layouts with Uncode: http://www.undsgn.com/uncode/showcase/
I remember that when you install demo contents you have a replica of the whole Uncode demo just with placeholder images so it’s very easy create your shop (http://www.undsgn.com/uncode/documentation/demo-contents/).
Let us know if you need more detailed infos!
Hey! Thanks for your quick reply. I will try to be more specific. About the layouts I see that there are a lots. That’s great. But my question is: for example I have to add the “box” for the clients to select the dates of renting (from x date to x date) similar the websites that rent cars. Adding such a box would be possible/easy using the visual coposer together with the woocommerce plugin? Making the design for it I mean. This is just an example about what I need to know.
Thanks!
Hi ruplikmastik, this is not about Visual Composer sorry. The shop part os managed by WooCommerce (as for every theme). This is something created by the WooCommerce plugins… Have you found a WooCommerce plugin that manage a dates selections for your items?
yes yes I have found it. It’s RnB – WooCommerce Rental & Booking System. But since I am not very expert with the design I was wondering how can I add the various boxes for booking and renting.
Hi ruplikmastik and sorry for delay! I don’t know this plugin but I think this work as every other Woo extensions, you don’t add boxes with Visual Composer, these boxes are added by the plugin itself or via widget. Let us know if you need more infos.
presale question. would i be able to have a greyscale over images and then have them change to no greyscale when hovering over?
Hi Jhowell19, sorry for delay and thank you for interest! 
Yes this is an option of the Posts & Media Gallery module. Confirmed. Let us know if you need more infos!
Hi Jhowell19, no sorry these are just columns background, not real images where you have the full set of options on interactive behaviours. Let us know if you need more infos!
Thank you for the reply. Is there an option to create a similar homepage with interactive behaviors?
Instead of use background image you can use Single Media, the difference it’s that backgrounds “cover” the available area (so if one of your column it’s bigger, the background in the other will be always good) while Single Media (images) have real size, if you use for example 4 Single Media you no problem. I hope this make sense (it’s about responsiveness).
Thank you. I was thinking that was an option. I’ll purchase and try it out to see if it works for the client.
Hi Jhowell19 and thank you for interest! If you have any needs support is offered in our forum, there we have a completely dedicated support team that can help you
http://www.undsgn.com/support
One last question. Do you have an example of that anywhere in your demos or something similar ?
Please send us a private message from the form you find here: https://themeforest.net/user/undsgn
For post format, I want to use LINK and have it take user to an outside webpage if they click on the grid/carousel preview for that post. When I choose LINK in post format, nothing changes so I am not sure where to insert a link or make this happen. I couldn’t find it in documentation.
Hi cwickenden and sorry for delay! You need also to insert the specific link for every thumbnail in the Single Block tab of the module. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, very nice theme. I would like to know how could I change the main images visible on every pages. I can’t find where to customize this part, with also the main title. Thank you.
Ok, I’ve searched and It was in the content block. But is it normal that the interface can’t display anything else than code?
Hi tristanbtp,
here http://www.undsgn.com/uncode/documentation/no-visual-composer-backend-editor-button/ you can find the answer to that.
Ok thank you. Other question, should I delete everything except the pages and contents that will be displayed ? fear that we may fall on pages without content, but are still listed. I’ve seen a tutorial on how to delete the library content furnished with the Demo of uncode, but I don’t think it will delete all the pages and concepts.
Thank you
Hi tristanbtp,
sorry but I didn’t quite get the question. Can you please open a thread on our support forum here http://www.undsgn.com/support, some of our theme will answer asap.
Ok, another thing, how can I customize the categories names above the portfolio. These categories names may classify the portfolio components when clicking on it. Thank you
Hi tristanbtp and sorry for delay! I really not understand the request sorry. Can you please open a dedicated ticket in our official support forum ( http://www.undsgn.com/support ) and link also an example of what you need to re-create from our demo? Thank you! 
Hi, I’m trying to set as a homepage the page “Portfolio Designer”, without success. I try to replace the link of the page but it’s already used by another page.
Other thing, am I suppose to delete everything in the menu except the things which will be shown on the website?
Thank you
Ok no problem I’ve solved this problem 
Hi tristanbtp,
if you need help please post on our support forum here http://www.undsgn.com/support
Hi there,
I am talking on the behalf of Envato Account Name “JYOTVEER” who purchased this theme few days before for http://tearsarethesame.com/ .
I am not able to setup this theme same as of your classy demo. Trying “Import Data” is showing a blank screen. Can you please provide me a full setup files with demo data so that it doesn’t take me much time to setup.
Any help will be appreciable.
Kind Regards, Subodh
Hi subodh_jst,
please use the support forum http://www.undsgn.com/support to address support issues. You will need the purchase code of for Uncode from JYOTVEER to register.
Once you have done it post a thread and we will help ASAP.
why i m not able to register with purchase code in your website.
Hi Prasad1247,
please send us a message using the form here https://themeforest.net/user/undsgn with your purchase code and the username you wish to have so I can fix it for you.
Thanks
I would like a refund please. Not what I expected. I’m sure some people can use it but based on promises it does not work for our needs.
Hi benjlye,
please read this https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- and in case fill the form.
Thanks
Hi pbadam,
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and insert your credentials inside your profile page of the forum. We will help with that asap!
Thank you! 
I’ve heard that there is a problem with a function that returns something like that “function (n){return o.call(this,n,m)}”. i want to buy the theme but i’m afraid that doesn’t work
Its a presale question.
Thanks!
Hi jmiguelbran,
of course the theme works. That you are referring was an issue that some customers had because they missed to update Uncode.
I really want to buy the theme, won’t be any problem? are you sure?? Thanks!!!
Hi jmiguelbran,
I’m pretty sure about it. If you have some issue post on your forum and we will help with that without problems.
Hi, I’ve removed Woocommerce a while but the products still seem to be indexed by Google. Is this related to a theme issue?
Hi t1mteq,
this is absolutely not related the any theme. It’s the WordPress core that is generating the data for the indexation.
It sounds strange anyway that you can still reach the products page even with WooCommerce deactivated. Have you tried if the links are working?
I guess you can force somehow Google to remove those indexed links.
Is there anyway to have a portfolio on a one page style site?
Hi voltagenewmediainc,
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and insert your credentials inside your profile page of the forum. We will help with that asap!
Thank you! 
Hi recently my our work page has stopped working. What happened nothing is showing anymore : http://akehorn.nl/work/
Hi Akehorn,
it looks like your server it’s running out of memory and is stopping the compilation process.
Please contact us on the support forum so we can help you to solve it.
Thanks
http://www.undsgn.com/supportHello there, I am now fully into configuration the theme… It’s awesome! One question: How can I change the fontsize of the tabs? http://www.awesomescreenshot.com/image/1512813/bcea0f55b23a585f46f005a26c2300a9
Hi mpovervliet,
just drop a few lines on our support forum and wWe will help with that asap!
Thank you! 
Hello there,
my demo import does not working.
Please help me with this problem!
Best regards
Hi bennymuellercom,
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and insert your credentials inside your profile page of the forum. We will help with that asap!
Thank you! 
I wanna purchase your theme for an Arabic website. Will I have any problems building an RTL site? Do u have any example RTL site?
Hi ehsanrazavi,
thanks for your interest on Uncode. The RTL site is not complete yet so there is some additional CSS job to do in case.
Try to create an account for Uncode support after purchase and found the purchase code but the website kept returning saying my themeforest username is incorrect? There is no other username I see and I cannot even contact the company directly through Undsgn’s website
Hi dr_Js_elements,
please send us a message using this form https://themeforest.net/user/undsgn with the correct envato username and purchase code, together with your email address.
Thanks
Hi,
I have a question about google map. How can I change google theme and colors. I changed map color, saturation, brightness, but it was not any changed. If you want my options for map you can see here https://www.evernote.com/l/AFCUyicCkMFImpQx5e0LbmCDRHbcjhLm8zg
Hi naezip,
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon!
Thank you! 