23227 comments found.
One more question please i want know about SKIN
I can only figure out the content effect on change of primary colors.
But I am unable to figure out content effect from Secondary Color, Tertiary Color, Quaternary Color
Can you please let me know which part or designs on website reflect Secondary Color, Tertiary Color, Quaternary Color, Dark Color and Light Color ?
I want to use other color scheme so it is necessary to know before changing color which color reflect where on website ?
Hi,
You have to assign primary, secondary and tertiary colors to your elements form there settings. These colors will apply automatically.
Thanks
I noticed that your team making delay to reply my questions. I waited about a day to get answer and this is not the answer i need..I need to know which element reflects secondary color, which element reflects Tertiary Color and which one will reflect Quaternary Color ?
Hi,
sorry for the late reply. We are working very hard to answer the customer’s queries on the urgent basis day and night, but we have a workload. I hope you understand our position and must appreciate our efforts.
The following elements reflecting the skin colors:
1. Porto Content Box
2. Porto Testimonial
3. Porto block quote
4. Porto Price Box
5. Porto Preview Image
6. Porto Sticky Nav
Thanks
how can i delete demo data ?
Yes you can delete it.
i want to know the process to delete demo data ?
Thanks
New version of WPBakery Visual Composer available..I want to update visual composer but i am not able to update
I tried following as per instructed in documentation but still visual composer not updated new version..
Important: Before update this plugin, you should delete this plugin in Plugins on admin sidebar.
Please go Plugins on admin sidebar.
Please select WPBackery Visual Composer plugin.
Please deactivate.
Please delete.
Please go Appearance > Install Plugins on admin sidebar.
Please select WPBackery Visual Composer plugin.
Please install.
Please activate.Kindly resolve the issue..
Hi,
Please do not worry about the update. We will update VC in our next theme update so please feel free to use the VC at this time with the old version. We will release update soon in the end of this week or so.
Thanks
Thanks
how to change the banner of porto block ( Free Shipping) ???
hi,
Please contact us through the account you have purchased our theme. Thanks
i want to change info box (Free Shipping, Customer Services, Guarantee) on product large view page, please tell me how i can change that?
Hi,
Sorry for the late reply. You can change these widgets from Appearance >> Widgets >> Woo Product Sidebar >> Porto Block widget
If you want to edit it then please go to Block >> Edit the block with the name woo sidebar banner
Thanks
We will reply to your ticket shortly. Thanks
Hi SW-Support,
Thanks for the great theme. Just few presale questions.
1. How easy is it to maintain in backend.
2. How easy is it to Change color scheme.
3. And how easy is to add bulk products & maintain it by add or delete?.
4. Is WooCommerce online transactions engine built in..
5. Is Child theme available & sample XML data available?.
Thanks.
Hi,
Thank you very much for your interest in Porto theme. 1. Back end of Porto theme is fully organized for the ease of use. 2. All color options are placed at one place in Theme options >> skin, so to make it easy to change color of all the sections of website. 3. Its very easy to add and maintain bulk products and you can alos apply bulk actions. 4. Yes Woo commerce is included in the theme. 5. Yes both are available. Thanks
Our products are small items and would not really require a vertical images such as shown on the actual product page. So we would only need square images. Is that image part flexible for sizing?
Hi,
Thank you for your interest in Porto theme, Yes you can adjust image sizing from woo commerce settings. Thanks
My website is down because you guys were working on it – nobody is keeping me updated. Please, do so. This is business hours for us.
Your issue has been solved and we have replied to your ticket already. Thanks
i have install it revolution slider..the problem is plugin says activate it by using purchase code..it says not activated.
i cannot use premium sliders,....it says activate using purchase code? so it is not free with theme?
Hi,
The revolution slider is free with the theme as its bundled with theme. You can ignore this message and keep using it. If you face any trouble please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
Trying to get multiple markers on a single google map. I have tried the VC google element but there is no method apparent to add more than one location. I watch the video shown on that element and no mention of how to do that. Will I need to add another plugin to accomplish this? I have about 50-100 markers to place in one map. Preferably with pop up info for each one.
To add markers on map Please try this plugin https://wordpress.org/plugins/wp-google-maps/ Note: We do not guarantee for third party plugins as we have not tested this with our theme yet, but we believe if its codded perfectly, it should work fine, For more info you can contact plugin author. Thanks
If I use the porto portfolios element on a page how can I remove just the category listings that appear in the “view” also if I decide to how can I also remove the portfolio name so just the featured image shows on the listing.
http://www.charlestonvacationservices.com/newbuild/Please try this custom css: h4.m-t-md.m-b-none { display: none; }
p.m-b-sm.color-body { display: none; }
Please try this custom css: h4.m-t-md.m-b-none { display: none; }
p.m-b-sm.color-body { display: none; }
That did not get the desired results.. in fact I did not see any change at all.. refer to the above link.. I added it to the style.css in the chilld theme
Can you please contact us through our support system with the screenshot of your issue and more details we will check and solve it for you.
Thanks
I am using porto digital agency theme how to remove the porto logo from footer ? and how to change the footer style?
Hi,
You can remove the footer logo from Appearance >> Theme Options >> Footer Logo
And
You can change the footer style from Appearance >> Theme Options >> Footer >> Footer Type.
Thanks
Thanks for quick response I tried to change the footer type but it doesnt change
I change my logo but above my logo there is another porto logo how to change that?
Also I cannot find a way from where to change the contact details in footer such as email address and phone nos and the city.
Thanks
Thank you so much for quick response… 
Most Welcome
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.
Thanks for your love for Porto WordPress Theme.
Hi! I have a few questions.
- If I for example have an underwear shop can I have some indicator showing availability of each size?
- is there an ability to set all prices in usd for example, but the customer should see prices calculated in another currency?
- is there an ability to set some sale like -20% for 10 days for example?
- is there built in ability to call if you load the site from a cell phone? or I should use custom plugins like https://wordpress.org/plugins/call-now-button/ ??
Thanks in advance
Hi,
First of all thanks for showing interest in porto theme.
1. Yes, you can show all the sizes of your products through Woocommerce variable product option. As you know porto is an Ecommerce theme.
2. Yes, you can set all prices in USD and if you want to use more than once currency on your site then you have to use the WPML Multi-language and currency plugin.
3. You have to use some 3rd party plugins to get your result for this sale options.There are so many plugins available on WordPress.org for this purpose.
4. Yes, you have to use some sort of plugin for this call option.
Thanks
I want to make slider of testimonials can you please let me know how i can do this ?
Thanks
Thanks
Sorted
That’s great!
Hi – firstly compliments on a lovely E-Commerce Site.
Pre-Sales qtn on Visual Composer, if you dont mind:
Can you pls verify if the VC element “Child Categories” works properly with your theme ?
I am using another template with VC, unfortunately, after changing the “No. of Categories” to 1, the element is displaying ALL the Prod Categories on front end !!
See screenshot below:
https://i.imgsafe.org/46bf2b58c0.jpgMy project is made up of 3 levels of Prd Categories: Main . Sub & Prod Types.
I want the VC element “Child Categories” shortcode to show ONLY 2 Prod Categories, when i set the “No. of Categories” to 2
Hope you understand me ?
Thanks on Advance.
Hi,
First of all thanks for showing interest and liking the porto theme.
Yes, I got your point and you can easily add the child categories or whatever you want to show from the categories on the frontend by using the custom made VC element in the theme. You can add the categories by enter the ID of the categorySee here: http://prntscr.com/cfbfht
Thanks
Great !!
1. The AJAX Search Result is automatically loading the Prod Page (when the Prod is found). Can I change this from not happening ? I simply want to see a drop down result.
2. My Project will have approx 15K prods in the database. On the Homepage, I want to show 10 Featured Prods for each of the 10 Main Prod Categories , bringing the total to 100 prods. I have a reasonably powerful Cloud Host A/c with SiteGround. Do you think my site will load up in less than 10secs ?
Rgds
One more qtn.
Is there a Home Page Prod Slider Element that can show Featured Prods (marked as Featured) belonging to a Prod Catalog ?
Eg; say there are 1000 Prods belonging to a category “Technology”, out of which, 10 Prods are Tagged as “Featured”, which I want to show on the Home Page Prod Slider.
1. Yes, the search form is working exactly as you want it.
2. Yes, I hope so.
3. Yes, we have custom made VC element Porto Featured product with the slider.
Thanks
Hello, I recently updated Porto to 3.1 and used the restaurant theme for my site, and I noticed the Revolution Slider is embedded. But somehow there is an error msg. on the Front page and I don’t know where to configer the slider alias. The correct alias should be “classicslider1”. The page link is www.perch-music.com.cn. I have purchased the Revolution Slider already and customised accordingly.
Hi,
The revolution slider is included in the theme package. You do not need to buy it. You can just install it from Dashboard >> Porto >> Install plugins. So please uninstall you personal installed rev. slider plugin and then install it from theme. After that refresh your page, You will also find ready to use sliders in theme package files Porto >> Revolution Sliders Demo. You can import sliders form here and use theme easily.
If you still face any issue please contact us through our support forum, So we can check and solve your issue on priority basis.
Thanks
Thanks; I have deleted my purchased slider revolution and re-installed the plug-in from the Porto->Plug-in dashboard, and refreshed the page. But I cannot find Revolution Sliders Demo page as you said. Could you pls further advise? Also when I go to the Slider Revolution dashboard, I can still see the sliders that I created with the purchased version
Please contact us through our support forum, So we can check and solve this issue on priority basis for you. We are here for your help so feel free to contact us
Thanks
i want to change shortcode side bar title do you have any flexbility for more addition of shortcode sidebar with changed title in theme option or anywhere else in the panel for sperate pages i wanna more shortcode sidesbar and different title…
Hi,
Yes, You can create more custom sidebars from Appearance >> Sidebars. and you can place different sidebars on different pages by selecting appropriate side bar From page View Options “Sidebar”. Thanks
i want to change info box (Free Shipping, Customer Services, Guarantee) on product large view page, please tell me how i can change that?
Hi,
Please edit your page scroll down to View Option >> Banner block and check which block slug is listed here then from dashboard GO to Blocks >> find block with name “top adds” and “top adds blue”. You can edit it from here. Thanks
Hi I need hotel theme. In your schedule there is a hotel demo. When will it be ready to use? And which plugin do you use for booking?
Hi, We are working on it and it will be released soon. At the moment we can not provide any info related to it. Thanks
