39363 comments found.
Hello!
How can I remove the logo from sticky header?
Hey @cealapa!
If you’re using header #4 or #5, there is an option to remove the logo in the sticky header via your Theme Options -> Header -> Sticky Header. If you’re using one of the other header options, you will need to use custom CSS to hide the logo in the sticky header. If you require assistance with this, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Thank you for the tip. I’ve fixed it (i’m using header #3). Thanks again and keep up the good work!
Awesome! Thanks for letting us know 
I have purchased and installed Avada via WP dashboard but after installing the theme and signing into the backend through WP-login I get a blank white screen.
Please Help
Forgot to mention this all happened After installing Fusioncore
Hey @cgstagetech!
It sounds like your PHP resources might be set too low to process the request. Can you please ask your web host to confirm that your account/server meets the requirements on this page:
https://theme-fusion.com/avada-doc/special-features/system-status-limits/
If you still require assistance with this one, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hi ThemeFusion_Support
I’m Korean User. I purchased it,
Now I build web site,,,
I have an question.
I want use FAQs Page in side navi pages.
http://leeson-gumi.kr/?page_id=12031Please click to check above url.
Can FAQs page with side navi ?
If so, let me know how to use,
Sincerely,
Hey @great-tmddnr!
In the current version of Avada, this would only be possible if you use the ‘Toggle’ shortcode to display your FAQ items, rather than the FAQ page template. However, in the upcoming release of Avada 5.0, we have added an FAQ shortcode element that you could use to display those items on that page.
We’re currently wrapping up the beta testing period of Avada 5.0 and are hoping to have it ready for release shortly.
If you have any further questions about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Thank you Ryan I will try it and if I can’t solve it, I will ask you again Thank you.
Hi there
If you do need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
hello, can i insert code from builder elementes a code block and paste the adsense code? it will run ? or i have to install the adsense plugin?. Thanks
Hey @rodrixt!
Yes, there is a code block element in the page builder that you can use to insert code on the page. This could be used to insert your AdSense code, otherwise you’re more than welcome to use a third party plugin to insert the ad units.
If you have any further question about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
omg i will unistall the google plugin omg this theme is the swiss army very nice job amazing i have premium hostinger (shared host, very cheap) and yottie plugin running and stills goes very fluid theme. Congrats!
Oh and other thing i had problems whith a padlock in my web and do not know why. the portfolio of avada (not the pages) redirect my web to https not to http so thats why it gave me the security errors i solved it editing htacces whith this RewriteEngine On RewriteCond %{HTTPS} on RewriteRule (.*) http://%{HTTP_HOST}%{REQUEST_URI} [R=301,L] If someone have the same problem. Thanks all sorry for my languaje iam spanish!
Hey @rodrixt!
As this comments section is intended for pre-sale questions only, can you please head on over to our support center submit a ticket?
Click Here To Create An Account & Get Support
Please include your WordPress login URL and details in the ticket so that the assigned support member can take a look at this for you.
Thanks!
Ryan
I’m not sure if my first comment posted so I am trying again. I was wondering if the Avada theme was compatible with WooCommerce 2.6.4? Your product description only lists WooCommerce 2.5. Will this work with WooCommerce 2.6 or not?
Thanks.
Hey @jer_reich!
Yes, the latest version of Avada is compatible with the latest version of WooCommerce. Avada is tightly integrated with WooCommerce and we ensure that Avada stays compatible with each update.
Thanks!
Ryan
Hey guys i uploaded avada but it is not showing up as a template option in wp. I checked via ftp and the folder is there and all the files seem to be there but its just not showing up on wp. and I have to start working on this right away.
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
It will most likely be that the theme was not installed correctly so please take a look at our installation help file -> http://bit.ly/1QmelBl
Click Here To Create An Account & Get Support
Thank you, MB
Where is Muhammad Haris? Did you get him out?
Hi there
Muhammad Haris decided to take time out to focus on traveling and family time
Thank you, MB
I have a new client who had someone else build her website using Avada. I don’t have the Purchase Code but I desperately need help researching why the theme doesn’t show the home page images correctly using IE or Edge browsers. How can I get support help without the purchase code? Would I be able to find it somewhere on the cPanel?
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
I am afraid that you will need the purchase code in order to register for hands on support as explained here -> http://bit.ly/1LKKsrw
Ask your client if they are able to get a hold of the person that originally purchased Avada, or if you have the original invoice for the purchase you can contact Envato here -> http://bit.ly/2cP0Xbm
Click Here To Create An Account & Get Support
Thank you, MB
Hello. I’m using avada theme, and i’m using revolution slider. I want to add i button to revolution home page slider to pop up a video when click, Is that possible? and how can i do that if is possible? thank you
Hi there
I would suggest taking a look at the Revolution Slider documentation that will help you with this -> http://bit.ly/2cwvLxL
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hello! Can you please help me with a problem i’ve noticed on the template. Using Firefox, the mega menu hover has a big delay. Any idea why? Thanks.
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hey,
First of all, great theme and awesome team. Highly recommend this theme to potential buyers
I am using the modern shop design. When i hover over each product at the shop page, a gradient overlay appears indicating to add to cart / view details. (http://staging.pixelmechanics.com.sg/floralplus/full-shop-with-sidebar/)
1 – I would like it to show the product gallery instead of the gradient overlay. (http://avada.theme-fusion.com/shop/). I have already uploaded the product gallery images, however it still does not show
2- Additionally, could you also let me know where to control the gradient overlay color and opacity.
can’t seem to find it in the theme options / woocommerce settings. Kindly advice.
Thanks in advance!
Hey @yeohanlin!
Awesome, I’m glad to hear you’re enjoying using the Avada theme.
In regards to your first question, you can display the first image from the product gallery on hover by enabling the crossfade effect in your Theme Options -> WooCommerce -> WooCommerce Shop Page Crossfade Image Effect. This should be used in place of the rollover effect.
You can change the color of the rollover container via your Theme Options -> Extra -> Featured Image Rollover. There are several options in there including the color pickers for the background.
If you have any further questions about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
Hi Ryan,
Thanks for the speedy response.
I have disabled Featured Image Rollover, and enabled crossfade image effect. However, there crossfade image effect is still not showing (http://staging.pixelmechanics.com.sg/floralplus/full-shop-with-sidebar/)
am i missing something?
Hi there
Also check and make sure that you have more than one image uploaded to the Woocommerce product as explained in this Woo help file -> http://bit.ly/2cCIr7b
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hello. When I make my browser window smaller, even though I am not with the responsive option activated, my images still reduce in size. How can I stop this?
Thanks
Hey @marceloaraujo1!
Hmm, we would need to take a look at your site to know what’s going on here. I believe the site should still scale down with the device width, but the elements will remain in place and not adapt to the change in screen size. Can you please head on over to our support center to submit a ticket? A member of our team will be assigned and respond to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
How can I disable sidebar from all article?
Hey @jessicalaska!
You can set a global sidebar via your Theme Options -> Sidebars -> Blog Posts which will apply to all of your posts regardless of the fusion page options.
If you have any further questions about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
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Hello everyone. This is probably a simple one, but I haven’t found any thing in the theme settings: how can I change the top margin only of the navigation? I know how to increase the margin of the whole header content – but I would like to increase only the margin of the navigation links, without moving the logo. If I have a logo wich is, say, 80px high, and it has a margin of 20 px from the top, the lower border of the logo would be 100 px away of the top, right? Now the navigation items should be aligned on the bottom of the logo, also at 100 px from the top? Any hints on how to achieve that? Thank you very much!
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Is possibile visual composer for sidebars?
Hi there
Sorry, what you are asking is not clear to me, can you please explain that again?
Thank you, MB
can I put other effects like zoom when mouseover to portfolio in recent works? Tks
Hi there
The Recent Works element does have animation options, but they are for the actual element behavior and not for the image itself when you hover over it. To achieve that you would need a custom solution
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, pre-purchase question – could you tell me if there’s anyway to assign a menu to the footer/copyright area and have it pop-up on hover in the same way as at the bottom of this website please?: http://www.lauraashley.com/en/uk/page/home
Hi there
The footer menu in your example is a highly custom solution that was specifically developed for the website in question, the only way to achieve and emulate that with Avada would be to implement a custom solution
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hello I one to buy this theme but have two questions. 1- Do i have to renew the license each year? or is one time buy with free updates. 2- I’am building my webpage on a temporary name, if I buy and use the license with the temporary name, when I’m done can I change the web final name with no problem from the license?
Hi there
To answer your questions:
1 – No you do not, your purchase of the Avada license is a one off payment that does not reoccur and includes all future updates and demos for Avada
2 – No problem, just make sure that when you transfer to the new domain, delete the old domain installation and then re-register your purchase as explained here -> http://bit.ly/1GrzAgY
We will be delighted for you to join the largest theme community out there
Thank you, MB
