Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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Quick SEO related question. I added my logo and notice the theme has changed the file name (in the code…and I’m assuming it resizes, adds a new file and renames based on size?) and the alt text is “logo” instead of the alt text I added for my image. Any way I can easily change the alt text back to something that is more SEO Friendly?

Hi freshmarketing and sorry for delay! Thank you for notice, we implement the fix in the upcoming 1.4.1 release that we’ll publish in the very next few days inclusive of all small bug fixes of the 1.4. Thank you again for notice!
ps: If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! http://www.undsgn.com/support

Installation Guide & Help Documentation not found

Hi, there is a file inside the main download folder otherwise here you are: https://undsgn.com/uncode/documentation/

Hi, how can I use the page navigation on custom post?

Hi Lerdue, what you mean exactly? In Custom Post layouts like this? https://undsgn.com/uncode/top-deejay-headphones/
Anyway if you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

I tried to report an issue but it shows white page.

I think you have not confirmed the registration email the forum sent you after registration, in case you have problems please send a message from the form here and we’ll autenticate the account for you soon: https://themeforest.net/user/undsgn

Hi there, is it possible to activate the visual composer on the product page to place icons etc and more?

Hi andreasplassmann, yes like this example: https://undsgn.com/uncode/product/black-stripes-t-shirt/
Please review the step 7 of the installation and activate VC also for products as well: https://undsgn.com/uncode/documentation/wordpress-installation/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

Hi, is it possible to have background pattern image (or a giant single image) as a full background in a single page, blog masonry, and contact etc? i would like the whole pages to look like old paper, instead of a solid white color. But still with a black border, and transparent header menu. ? :-)

Hi spiff24x and thank you for interest! :)
This is not a native option (it’s not really requested) but it’s possible with a few lines of CSS we can support for you. In case drop a few lines in our forum and we’ll insert the customisation for you soon: http://www.undsgn.com/support

Hello, I’m trying to contact support but accessing your web asks me a code and to enter you have given me say ‘the provided marketplace username/purchase code is invalid.. I need help please.

Hi loslocosdelacolina and sorry for delay! I think this happen cause some users have auto-capitalisation feature in the browser, you need to take care to inser the Envato username as it is on ThemeForest. Anyway if you still have problems please send a message from the form you have here and we’ll create an account for you soon: https://themeforest.net/user/undsgn

Hi. We are buying this theme for a client project. Where does the language switcher appear when you have the menu on the left hand side i.e. vertical left hand side? thank you.

Hi nicholast10 and thank you for interest! :)
I’m sorry but we don’t have any online example of the secondary menu with the lateral menu layout. The menu appear in the low part of the menu like the main menu with a small font size, I have only found this example from the customer showcase: http://andreasfrickinger.de/
Let us know if you need more infos!

Hi

I bought this theme yesterday, and after I downloaded and activated this theme in wordpress, when I click manu bar’s “uncode” “welcome” it saids 404(not found). Also, I can’t refresh the index page. It took me to 404 as well. Besides those pages, it seems working perfectly.

Can you tell me how to solve this problem?

Thank you.

Hi and sorry for delay! First time we have this kind of report and we need to check your installation in details, you can login our forum, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

Need create a dropdown per Attribute: http://prntscr.com/cpviq2

Hi and sorry for delay! Really not understood the request sorry. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

Hi, do themes that come ready with this use Visual Composer? We want to avoid using any other editor besides VC for the prebuilt themes. Thanks.

Hi cemgoknil and thank you for interest! ;)
Uncode, as other top seller themes, is based and includes an unique, tailored and extended version of Visual Composer, this mean not expect to have Visual Composer as you know it. Uncode only uses Visual Composer as backend engine tool, then it’s completely rewrite and it’s why you can get awesome results that are not possible with the normal version average themes use: https://undsgn.com/uncode/showcase/
You can get more infos and preview in our documentation: https://undsgn.com/uncode/documentation/video-tutorials/
Let us know if you need more infos!

Hello, wonderful theme! Can you please tell – I currently have a big blog – over 100 posts there. If I switch to your theme would they be automatically upgraded and kept? Or I d need to redesign and restyle individual blog post in your custom visual builder? Let me know please, thank you in advance

Hi bbrain123 and thank you for appreciate Uncode! ;)
Yes for sure Uncode follows strictly the WordPress core and lot of users have done what you ask. The only problem can be the theme you are using… I mean that if your actual theme creates stuff in a proprietary way (not following the WP core) this stuff cannot be transfered without pain in any themes. In case you can send us a private message from the form you found here with the link to your site so we can confirm! https://themeforest.net/user/undsgn

Hi, im a new user and im really enjoying the theme :) How could i attach files (.pdf or .rar) in a content block to be downloaded by the reader? Does some content block element have that possibility? Thanks

Hi caprones and thank you for appreciate Uncode! :)
You just need to import the file in the media library, then copy the URL and insert the URL in a button, in a link, in an icon box element, etc with the “_blank” attribute.
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

Thank you :)

Thanks for answering my previous questions

Do you know if the theme is compatible with gravity forms?

Hi! Yes tested and lot of users are using Uncode with Gravity, confirmed.

Hi there, we where playing arround with BLOG FULL-WIDTH METRO and the Grid System to achieve something similar to the DEMO, But we realize that it must be done when editing page > visual composer > single Block! But we dont want to change hat every time a post is created. And here the question, is it possible to have sort of functionality to make it easy? Maybe some resizing tool like this? https://www.youtube.com/watch?v=RuHI-EhmfkA . If not, do you think it´ll work with this theme? Thanks Adrian

Hi adrinmartin and sorry for delay!
We have something like this in our prev theme (you define the grid in the single page) and customers asked to have more control over design so we implemented the actual solution where you can design the grid, but now a few customers (like you) have asked the other solution. We have in the road map to implement a Matrix feature. I mean you work like now in the Single Block tab but then elements “shift” inside the grid. So when you have defined the first thumb is big this size is fixed and when you insert a new posts this become the bigger. Do you think this can be a good solution?If at the timeyou need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

Thank you for your reply! Sounds good that solution too! and when are you planing to launch that? I will write you for other stuff in your support!

Hi adrinmartin! We’ll publish just a fix time this week with a small update of the 1.4.1, then I think in the next one after. It’s one of the first new features we like to implement as well.

Hello

I do have a pre-sale question. I was wondering does your theme support third party visual composer addons?

Such as the ultimate addon for visual composer?

Hi Vahid23 and thank you for interest! :)
Some users have used some extensions but we don’t have a map of the compatibles add-ons sorry. We have designed Uncode to be different and offer something other theme don’t offer and in fact you can created awesome website that don’t look like theme based websites (https://undsgn.com/uncode/showcase/) but for sure some commercial add-ons can be not compatible. Let us know if you need more specific infos!

Hi team,

I would like to update my Uncode Theme to the new 1.4 version. Please, could you confirm me how I have to proceed in order to do a fully clean update and import all the new media?

Thanks in advance.

Best regards.

Hi fpinton and sorry for delay! Do you need a theme update or do you need a clean install from scratch? Here you have the infos for the update: https://undsgn.com/uncode/documentation/theme-update/
and here from the scratch installation: https://undsgn.com/uncode/documentation/wordpress-installation/
We have notice a few minor issue with the 1.4 ( https://undsgn.com/support/discussion/13872/-uncode-1-4-issues-fixes-#Item_1 ) and we’ll publish the 1.4.1 next days, so if you are not practical with updates etc you can also wait just a few days the final version!

hello, does the theme contain visual composer licence, or I have to buy it in addition? – thank you for reply

Hi SAMO16 and thank you for interest! :)
You don’t need to buy any license the plugin is just part of the theme: https://undsgn.com/uncode/documentation/plugins-license/
Let us know if you need more infos!

Hello, great theme :)

I have only one question: How can I insert the trasparent header like your demo “classic agency”? I try to follow your guide but the header doesn’t overlay on the slider created with visual composer!

Thank you very much ;)

Hi dra_associates, thank you for appreciate Uncode and sorry for delay! :)
Here you can find the list of cause that can make the menu NOT transparent: https://undsgn.com/uncode/documentation/menu-not-transparent/
If not helps support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you! :)
http://www.undsgn.com/support

Hi there, I do have a very simple question, is it possible to change the hoover function on the product thumbnails, I like that a second product picture is loaded and displayed when hovering over it? Thank you so much

Hi andreasplassmann, no sorry actually this is not one of the options available. Would you like to send a feature request so we have this in our suggestion list once we evaluate features for next theme updates? https://undsgn.com/support/suggestions

Hi, I met some issues, after I update the theme to 1.4, the navigation CSS was gone and I can not make and save changes to the theme option. I tried to delete and re-install the theme, or plugins, but it didn’t work.

Hope you guys can help me to solve this problem. Thanks,

Hi Jonliu! This was not report by other users and it’s a bit odd, anyway I see you have opened a ticket on our forum and we take care to support you there soon! ;)

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