16523 comments found.
How to make page title to right?
Hi
Please add this CSS into Jupiter -> Theme Options -> Advanced -> Custom CSS and see if that works:
.page-title {text-align: right !important;}
Regards
Hey there! Yes I know…my support has expired…just a really simple question… I would love to offer my customer a login form, but if I enable the header toolbar, the design does not fit my wishes.
How can I put the login button with the cool modal window into my header, next to my menu or even in the footer?
Thanks a lot!
Hi
It actually needs some code modifications in the theme files using a child theme. You actually should override some view files from jupiter/views so to be able to add the button wherever you want. But, we really need to see the website files and the place you are going to add this button.
Of course, there is a premium service for Jupiter users which is focused on custom designs, named Artbees Care, you may want to contact them if you don’t know how to do it.
https://artbees.net/themes/artbees-care/Regards
How to add Arabic font like (Droid Arabic Kufi)?
Hi
Currently, you need to add it manually using a child theme, so please enable your child theme first, then create a fonts folder inside it and make your font-face stylesheet file inside it.
Something like :
jupiter-child/fonts/droid/stylesheet.css
and this file must have the font-face tags which is the definition of the custom font family.
You can use a font-face generator if you want:
https://www.fontsquirrel.com/tools/webfont-generatorAfter that, you only need to import the fonts/droid/stylesheet.css into jupiter-child/style.css:
@import url("fonts/droid/stylesheet.css");
and finally, assign this font to the elements.
body, button, *{ font-family: 'droid', 'tahoma', 'Maven Pro', sans-serif !important;}
If you use an online font repository, there is no need to put the font files inside your theme, simply import the font URL to the stylesheet file and use it.
For more assistant, please open a ticket in the support desk so our support staffs help you add this font to your website.
https://artbees.net/themes/dashboard/new-ticket/Regards
Hello ArtbeesSupport,
Is there a way to add or display “Last Update: Date” on blog posts whenever an update of the article is made?
I have a limited knowledge on coding, but if you can tell how to do it, I think I can manage to get it done. There are many tutorials on the web, but none of them fits when I try to follow them on the Jupiter theme.
Most tutorials editing the single.php, page.php, and index.php, but when I opened these files, I can’t find where I should insert the code. I’ve also read one comment here(I think it’s on page 4xx), but it was not detailed where to insert the code.
Please help as this is important for because I often update articles either due to recent and relevant contents availability, or remove outdated contents.
Thanks in advance.
Hi
It is possible by some code modifications, but it is highly recommended to do it all in a child theme. So, before everything enable your child theme:
https://artbees.net/themes/docs/how-to-add-a-child-theme-to-jupiter/Now if you want to add the modified date to the single blog post, you need to copy
jupiter\views\blog\components\blog-single-meta.php
to
jupiter-child\views\blog\components\blog-single-meta.php
and duplicate this lines:
<time class="mk-post-date" datetime="<?php the_date('Y-m-d') ?>" itemprop="datePublished">
<?php esc_html_e( 'Posted', 'mk_framework' ); ?> "><?php echo get_the_date(); ?>
</time>
and change the_date() function with the_modified_date()
https://codex.wordpress.org/Function_Reference/the_modified_dateBut if you want to add the modified date to the blog loop, you need to do a similar thing with
jupiter\components\shortcodes\mk_blog\components\meta.php
Please let us know if you need some assistant on this one by opening a ticket in the support desk:
https://artbees.net/themes/dashboard/new-ticket/Regards
Hi, I buy this theme and install the Amalthea template. I’m with problems for change the logo image.. how I proceed to change this logo?!
Hi
If you mean the logo does not change even after you change it from Jupiter -> Theme Options -> General, then please make sure it’s not a cache issue and if you are sure about it, please open a ticket in the support desk and let our support staff investigate the issue on your website.
https://artbees.net/themes/dashboard/new-ticket/Regards
Hi there, I am trying to create a new ticket, but the system does not let me. When I hit the SUBMIT button it gives me the following error: ticket create failed. Can you help me out here?
I have cleared my cache and tried sending in INCOGNITO MODE, but receiving the same error: “ticket create failed”. Thank you.
Hi
I will let you know about it. Please stay tuned.
Regards
Hi
It seems like the system was under development on that time, can you please check it again?
Regards
Hi there, it worked thank you. Ticket sent
Regards, B.
It’s great to hear that 
Hi, how can I remove the demo logo that appears when the page is loading? Also how can I improve page load speed because it is too slow (and I have just a few simple pages).
And I need to move the logo out of the main navigation (I have uploaded Jovial template and the logo is in the middle of the navigation bar).
Hi
I believe you want to change the site preloader icon which is located in Jupiter -> Theme Options -> General.
For the page speed, please follow this article:
https://artbees.net/themes/docs/5-ways-to-increase-website-speed/For the last issue, please open a ticket in the support desk, it probably will be fixed using a CSS fix, but we need to see the website in order to be able to provide it.
https://artbees.net/themes/dashboard/new-ticket/Regards
Hi, I sent a ticket. A couple more things:
- the toggle navigation bar is set to appear under 1200px or something which not even a tablet display. How can I set it to toggle under 787px or less? - where can I find and change the design of the 404 page? I don’t see it in my pages. - is there an option to build a block/section and then just not show it, like display: none ? - is there anything else you can do to make the load time less? The tips you gave me are just to fix things on my side and the problem is obviously from the theme load time.
Thank you, Regards
Hi
- I believe you are pointing to the Main Navigation Threshold Width which is an option in Jupiter -> Theme Options -> General -> General Settings.
- You should enable your child theme first, then copy
jupiter\views\templates\wp-404.php
to
jupiter-child\views\templates\wp-404.php
and start editing the 404 page.
- You can hide each section through its options. Also, you can disable them, which will prevent them to be initialized.
- Some theme options are not activated by default. So the article will let you know about them and guide you with extra tips on how to get the maximum speed you can expect. If you believe your website is still slow, please open a ticket in the support desk and let our support staffs debug the issue on your website.
Regards
Hi, I found where I can control the height of the navigation bar but still when I put the logo in the middle I have margin/padding from the bottom and I want to have an even space top and bottom. See pichttps://s18.postimg.org/xutlp32nt/Fire_Shot_Screen_Capture_129_THE_COMPANY_Dr.png Where is the link to the tutorial for installing a child-theme?
Hi
It needs to be seen on your website, so please open a ticket in the support desk and let our support staffs help you fix it.
https://artbees.net/themes/dashboard/new-ticket/Regards
Hi I still need the link to the tutorial for child-theme. How can I change the background-color of the footer (in general for all pages) and for the copyright area? Also to align elements in these areas.
Hello! I just found this theme on the internet and …well I’m kinda new in this domain but with a great crazy ideas on making my own website. After long days of searching a good theme I got this one in my eyes so to speak….So tell me something because i’m a noob
If i buy a theme after 6 months it’s gone? I mean it will get deleted or something like that? Why I’m asking this is because I really like this theme and I want to know if I could use it on my single webpage from now until end of life
Thank you and sorry for being such a noob but …. I love what’s beautiful and love to create things that makes people smile and giving good vibes and with this theme…I think I will do my future… Best regards!
Hi
If you buy the theme you can use it from now for a lifetime period. It’s just the support which will end up in 6 months. The support also will be lifetime if you buy 5 licences.
Regards 
does this work with bbpress if so do you have a demo
Hi
Yes, it works, but unfortunately, there is no demo for this plugin on our demo websites.
The BBPress templates are located in jupiter/bbpress if you have the theme and want to customize it.
Here is a list of 100% compatible plugins with Jupiter.
https://artbees.net/themes/docs/compatible-plugins-list/Regards
I just purchased my 3rd license from you. However, I’m noticing the the shape dividers I have used on the other sites now have a white line on them! Unfortunately, I am also unable to submit a support ticket, as I get a red “X” and a message saying “submit ticket failed.” Can you please help me with these issues?
Hi
Please make sure you have updated the theme and Visual Composer (Artbees Modified Version) to the latest and see if the issue persists. Unfortunately, I need to see the issue on your website to find out what the problem is. So, please remove your browser cache or send a ticket in Incognito mode and let us know if the issue solved.
https://artbees.net/themes/dashboard/new-ticket/Regards
The theme and the plugins are updated. I’ve cleared the cache in two different browsers and tried to submit tickets in incognito mode in both, and I still get a “ticket create failed” error—and the line issue still persists on the site! I really need to get these issues resolved!
Hi
I will let you know about it. Please stay tuned.
Regards
Hi
It seems like the system was under development on that time, can you please check it again?
Regards
Images not loading in safari. Can’t submit a ticket on your website. url: geekshop.rs
Hi
It seems like you are using a lazy load plugin. Please deactivate it and see if the issue persists.
Regards
Hi, error download template https://artbees.net/themes/template/jupiter-default-demo/
Hi
You should actually download the templates from this page:
https://artbees.net/themes/template/after you logged in and provided your purchase code. But if you have done this steps and still have an issue, please open a ticket in the support desk so we attach the template for you.
https://artbees.net/themes/dashboard/new-ticket/Regards
Now to solve these problems on my own, its support is slow. It does not matter Since it wasn’t an urgent problem. I hope to be able to change your mind as regards the support slow that have… Thank you…
Hi
So sorry for the inconvenient, But actually errors like this should only take care by the support agents, please pardon us for the late response.
Regards
Do not worry, it is understandable that supporting more than 50,000 customers has a
Little time. Anyway I have to answer the ticket on a
Problem that I found in the blog section, thanks for your time … 
Thanks for your understanding 
Odd issue – http://irishfoodnews.ie.ss.strategiesuk.net/2016/10/19/test-post/
The featured image is showing as the dummy transparent image opposed to the actual image. However if you click on where it should be it will load the image correctly.
e.g. the post above links to http://irishfoodnews.ie.ss.strategiesuk.net/wp-content/uploads/2016/10/food.png
If you scroll to the bottom of the post you will see it is also doing it in recent posts, also affecting archive pages.
There are some errors in the consoles.
Hi
Most of the time it happens when you use an image optimizer plugin such as WP Smush or Photon from Jetpack. But to make sure, we need to check the backend, so please open a ticket in the support desk and let us handle it for you.
https://artbees.net/themes/dashboard/new-ticket/Regards
Good morning, we have a problem, we can not save the theme settings; all updated to the latest version, the cache clean. The server is Windows … but it is well configured, Wordpress works without problems. You can help us? It is quite urgent … Thanks in advance.
Hi
There must be an issue with somewhere in your server. The admin-ajax.php probably throws an error and we need to detect and find a solution for that.
So, please open a ticket in the support desk and let our support staffs debug the issue on your website.
https://artbees.net/themes/dashboard/new-ticket/Regards
Dear Concern, I am facing issue while I am saving the changes, After saving the changes I have made in the backend, the same is not reflected in the frontend..
Could you please look in to the matter. Also get me the the details to activate the Visual composer so that I could get the premium features available..
if you want the backend login details kindly let me know your email address Where I could send it because your ticket systems on https://artbees.net/themes/support/jupiter/ is not working and is under maintenance..
I Look forward to get the solution soon
Regards,
Ashitosh Sah
sah090@gmail.com com.ibpspreparation@gmail.com9717869269
Hi
Please open a ticket in the support desk and let our support staffs handle it for you. You may provide your login details there in private. Thanks
https://artbees.net/themes/dashboard/new-ticket/Regards
I can’t do the visual composer update right now – when will you support the automatic update of the visual composer? thanks
Hi
Please ignore the updating notice if you already have Visual Composer (Artbees Modified Version) 4.12.2.
We will release VC 5 with Jupiter less than a month along with many cool new features.
Please stay tuned.
Regards
Hi please who change color to button top?
Hi
It is only possible by putting a CSS into Jupiter -> Theme Options -> Advanced -> Custom CSS. You need a CSS fix like this:
.mk-go-top {background-color: orange !important}
which will change the background color to orange? You should change the color value as you want.
You may also ask this in the support desk if you want it in another color or effect:
https://artbees.net/themes/dashboard/new-ticket/Regards
Where can I find the main jupiter 5 demo template? I can’t seem to find it anywhere.
Nevermind, I found it
Visual Composer is not working on WP 4.6.1 So, I cannot update my website.
Hi
Please first remove the VC plugin and make sure you have the latest version of the theme installed, then navigate to Appearance -> Install Plugins and let the installer download and install Visual Composer (Artbees Modified Version) which is currently running on version 4.12.2 for you. If the issue persists, please open a ticket in the support desk and let our support staffs fix it for you.
https://artbees.net/themes/dashboard/new-ticket/Regards
Great theme. I do have a question before I purchase it. I noticed that in your demos, you have the side navigation open from the right hand side. Is there an option to have it open from the left hand side? Thanks.
Hi
Yes, there is. It’s located in Jupiter -> Theme Options -> General -> Header. You have to choose the sidebar header.
More information is here:
https://artbees.net/themes/docs/theme-options-general-header/Regards
Hi
Thanks for your quick response. I did look at the documentation link that your provided, unfortunately it doesn’t provide the information I am looking for.
Hi
I wonder if you mean some menu like this:
http://demos.artbees.net/jupiter5/header-style-three/Or this:
http://demos.artbees.net/jupiter5/header-style-four/They both are configurable from the header settings.
Regards
Hi,
Thanks for providing the links. In fact I am looking something that is combination of both. You see in the first link, the navigation menu slides in from the right hand side. I want to know if it’s possible to slide from the left hand side?
Hi
Yes, it is possible, but not with the theme options. It needs some CSS modifications and you should ask it at the support desk, so please open a ticket in the support desk and let our support staffs handle it for you.
https://artbees.net/themes/dashboard/new-ticket/Regards
Ah got it! Thanks 
Your welcome 