Discussion on JupiterX - Multipurpose WordPress & WooCommerce Theme

Discussion on JupiterX - Multipurpose WordPress & WooCommerce Theme

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16523 comments found.

How to make page title to right?

Hi

Please add this CSS into Jupiter -> Theme Options -> Advanced -> Custom CSS and see if that works:

.page-title {text-align: right !important;}

Regards

Hey there! Yes I know…my support has expired…just a really simple question… I would love to offer my customer a login form, but if I enable the header toolbar, the design does not fit my wishes.

How can I put the login button with the cool modal window into my header, next to my menu or even in the footer?

Thanks a lot!

Hi

It actually needs some code modifications in the theme files using a child theme. You actually should override some view files from jupiter/views so to be able to add the button wherever you want. But, we really need to see the website files and the place you are going to add this button.

Of course, there is a premium service for Jupiter users which is focused on custom designs, named Artbees Care, you may want to contact them if you don’t know how to do it.

https://artbees.net/themes/artbees-care/

Regards

How to add Arabic font like (Droid Arabic Kufi)?

Hi

Currently, you need to add it manually using a child theme, so please enable your child theme first, then create a fonts folder inside it and make your font-face stylesheet file inside it.

Something like :

jupiter-child/fonts/droid/stylesheet.css

and this file must have the font-face tags which is the definition of the custom font family.

You can use a font-face generator if you want:

https://www.fontsquirrel.com/tools/webfont-generator

After that, you only need to import the fonts/droid/stylesheet.css into jupiter-child/style.css:

@import url("fonts/droid/stylesheet.css");

and finally, assign this font to the elements.

body, button, *{  font-family:  'droid', 'tahoma', 'Maven Pro', sans-serif !important;}

If you use an online font repository, there is no need to put the font files inside your theme, simply import the font URL to the stylesheet file and use it.

For more assistant, please open a ticket in the support desk so our support staffs help you add this font to your website.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hello ArtbeesSupport,

Is there a way to add or display “Last Update: Date” on blog posts whenever an update of the article is made?

I have a limited knowledge on coding, but if you can tell how to do it, I think I can manage to get it done. There are many tutorials on the web, but none of them fits when I try to follow them on the Jupiter theme.

Most tutorials editing the single.php, page.php, and index.php, but when I opened these files, I can’t find where I should insert the code. I’ve also read one comment here(I think it’s on page 4xx), but it was not detailed where to insert the code.

Please help as this is important for because I often update articles either due to recent and relevant contents availability, or remove outdated contents.

Thanks in advance.

Hi

It is possible by some code modifications, but it is highly recommended to do it all in a child theme. So, before everything enable your child theme:

https://artbees.net/themes/docs/how-to-add-a-child-theme-to-jupiter/

Now if you want to add the modified date to the single blog post, you need to copy

jupiter\views\blog\components\blog-single-meta.php

to

jupiter-child\views\blog\components\blog-single-meta.php

and duplicate this lines:

<time class="mk-post-date" datetime="<?php the_date('Y-m-d') ?>"  itemprop="datePublished">
            <?php esc_html_e( 'Posted', 'mk_framework' ); ?> "><?php echo get_the_date(); ?>
       </time>

and change the_date() function with the_modified_date()

https://codex.wordpress.org/Function_Reference/the_modified_date

But if you want to add the modified date to the blog loop, you need to do a similar thing with

jupiter\components\shortcodes\mk_blog\components\meta.php

Please let us know if you need some assistant on this one by opening a ticket in the support desk:

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hi, I buy this theme and install the Amalthea template. I’m with problems for change the logo image.. how I proceed to change this logo?!

Hi

If you mean the logo does not change even after you change it from Jupiter -> Theme Options -> General, then please make sure it’s not a cache issue and if you are sure about it, please open a ticket in the support desk and let our support staff investigate the issue on your website.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hi there, I am trying to create a new ticket, but the system does not let me. When I hit the SUBMIT button it gives me the following error: ticket create failed. Can you help me out here?

Hi

It seems like the system was under development on that time, can you please check it again?

Regards

Hi there, it worked thank you. Ticket sent :) Regards, B.

It’s great to hear that :)

Hi, how can I remove the demo logo that appears when the page is loading? Also how can I improve page load speed because it is too slow (and I have just a few simple pages).

Hi, I found where I can control the height of the navigation bar but still when I put the logo in the middle I have margin/padding from the bottom and I want to have an even space top and bottom. See pichttps://s18.postimg.org/xutlp32nt/Fire_Shot_Screen_Capture_129_THE_COMPANY_Dr.png Where is the link to the tutorial for installing a child-theme?

Hi

It needs to be seen on your website, so please open a ticket in the support desk and let our support staffs help you fix it.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hi I still need the link to the tutorial for child-theme. How can I change the background-color of the footer (in general for all pages) and for the copyright area? Also to align elements in these areas.

Hello! I just found this theme on the internet and …well I’m kinda new in this domain but with a great crazy ideas on making my own website. After long days of searching a good theme I got this one in my eyes so to speak….So tell me something because i’m a noob :) If i buy a theme after 6 months it’s gone? I mean it will get deleted or something like that? Why I’m asking this is because I really like this theme and I want to know if I could use it on my single webpage from now until end of life :) Thank you and sorry for being such a noob but …. I love what’s beautiful and love to create things that makes people smile and giving good vibes and with this theme…I think I will do my future… Best regards!

Hi

If you buy the theme you can use it from now for a lifetime period. It’s just the support which will end up in 6 months. The support also will be lifetime if you buy 5 licences.

Regards :)

does this work with bbpress if so do you have a demo

Hi

Yes, it works, but unfortunately, there is no demo for this plugin on our demo websites.

The BBPress templates are located in jupiter/bbpress if you have the theme and want to customize it.

Here is a list of 100% compatible plugins with Jupiter.

https://artbees.net/themes/docs/compatible-plugins-list/

Regards

I just purchased my 3rd license from you. However, I’m noticing the the shape dividers I have used on the other sites now have a white line on them! Unfortunately, I am also unable to submit a support ticket, as I get a red “X” and a message saying “submit ticket failed.” Can you please help me with these issues?

The theme and the plugins are updated. I’ve cleared the cache in two different browsers and tried to submit tickets in incognito mode in both, and I still get a “ticket create failed” error—and the line issue still persists on the site! I really need to get these issues resolved!

Hi

I will let you know about it. Please stay tuned.

Regards

Hi

It seems like the system was under development on that time, can you please check it again?

Regards

Images not loading in safari. Can’t submit a ticket on your website. url: geekshop.rs

Hi

It seems like you are using a lazy load plugin. Please deactivate it and see if the issue persists.

Regards

Hi

So sorry for the inconvenient, But actually errors like this should only take care by the support agents, please pardon us for the late response.

Regards

Do not worry, it is understandable that supporting more than 50,000 customers has a Little time. Anyway I have to answer the ticket on a Problem that I found in the blog section, thanks for your time … :)

Thanks for your understanding :)

Odd issue – http://irishfoodnews.ie.ss.strategiesuk.net/2016/10/19/test-post/

The featured image is showing as the dummy transparent image opposed to the actual image. However if you click on where it should be it will load the image correctly.

e.g. the post above links to http://irishfoodnews.ie.ss.strategiesuk.net/wp-content/uploads/2016/10/food.png

If you scroll to the bottom of the post you will see it is also doing it in recent posts, also affecting archive pages.

There are some errors in the consoles.

Hi

Most of the time it happens when you use an image optimizer plugin such as WP Smush or Photon from Jetpack. But to make sure, we need to check the backend, so please open a ticket in the support desk and let us handle it for you.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Good morning, we have a problem, we can not save the theme settings; all updated to the latest version, the cache clean. The server is Windows … but it is well configured, Wordpress works without problems. You can help us? It is quite urgent … Thanks in advance.

Hi

There must be an issue with somewhere in your server. The admin-ajax.php probably throws an error and we need to detect and find a solution for that.

So, please open a ticket in the support desk and let our support staffs debug the issue on your website.

https://artbees.net/themes/dashboard/new-ticket/

Regards

​Dear Concern, I am facing issue while I am saving the changes, After saving the changes I have made in the backend, the same is not reflected in the frontend..

Could you please look in to the matter. Also get me the the details to activate the Visual composer so that I could get the premium features available..

if you want the backend login details kindly let me know your email address Where I could send it because your ticket systems on https://artbees.net/themes/support/jupiter/ is not working and is under maintenance..

I Look forward to get the solution soon

Regards,

Ashitosh Sah

sah090@gmail.com com.ibpspreparation@gmail.com

9717869269

Hi

Please open a ticket in the support desk and let our support staffs handle it for you. You may provide your login details there in private. Thanks

https://artbees.net/themes/dashboard/new-ticket/

Regards

I can’t do the visual composer update right now – when will you support the automatic update of the visual composer? thanks

Hi

Please ignore the updating notice if you already have Visual Composer (Artbees Modified Version) 4.12.2.

We will release VC 5 with Jupiter less than a month along with many cool new features.

Please stay tuned.

Regards

Hi please who change color to button top?

Hi

It is only possible by putting a CSS into Jupiter -> Theme Options -> Advanced -> Custom CSS. You need a CSS fix like this:

.mk-go-top {background-color: orange !important}

which will change the background color to orange? You should change the color value as you want.

You may also ask this in the support desk if you want it in another color or effect:

https://artbees.net/themes/dashboard/new-ticket/

Regards

Where can I find the main jupiter 5 demo template? I can’t seem to find it anywhere.

Nevermind, I found it

Visual Composer is not working on WP 4.6.1 So, I cannot update my website.

Hi

Please first remove the VC plugin and make sure you have the latest version of the theme installed, then navigate to Appearance -> Install Plugins and let the installer download and install Visual Composer (Artbees Modified Version) which is currently running on version 4.12.2 for you. If the issue persists, please open a ticket in the support desk and let our support staffs fix it for you.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Great theme. I do have a question before I purchase it. I noticed that in your demos, you have the side navigation open from the right hand side. Is there an option to have it open from the left hand side? Thanks.

Hi

Yes, it is possible, but not with the theme options. It needs some CSS modifications and you should ask it at the support desk, so please open a ticket in the support desk and let our support staffs handle it for you.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Your welcome :)

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