22359 comments found.
What is the best logo size and settings? My logo is showing as very very small.
There isn’t any best settings because the header stretches based on your logo size. It’s all preference, if your logo is showing very small it was either uploaded small or you selected a small version of the logo (thumbnail) or there is a setting tweaking things (most likely the sticky header height setting for the shrink sticky header). If you want to share the URL I can be of greater help.
Hi, my url is http://www.myfashiomguide.com/. My logo size is 466px Width x 151px Height
Hi,
There are actually 2 things making the logo smaller. All under Appearance > Customize > Logo.
The first is there is a max 150px value it appears for the logo under the max width settings in the “General” section of the logo settings -> https://cl.ly/iwT4
There is also a 40px max height added to the logo for the shrink header animation to work correctly. You can reset that value or you can disable the “shrink” animation completely to remove it – https://www.youtube.com/watch?v=sUxnwB0JQGU
Hi – I’m trying to set up widths & heights for specific pages. For example, the page content is going to be placed into iframes so each page would need a different height & width. What is the best way to go about doing this? Thanks so much!
Not quite sure what you mean, can you share an example?
Sure – this is an example of what we’re working on – http://d8e.92d.myftpupload.com/content-test/ I was wondering if it was possible to set a height & width for each section. We will then be putting the sections into iframes. Thanks!
Hi,
When I visit the URL this is all I see – https://cl.ly/iwqQ – is this what you intended to show me? If so I’m not quite sure what “sections” you are referring to.
That said…if you are building with the Visual Composer you can easily give different rows unique classnames so you can set custom sizes via CSS – http://wpexplorer-themes.com/total/docs/making-css-edits/ – the problem is if you care about mobile devices iFrames aren’t very good in responsive designs. Generally I would advice against iFrames whenever possible if it can be avoided.
If you are not working with the Visual Composer you can still use CSS to make your page content a specific width/height.
Sorry if this doesn’t help, I’m just not really sure what you want to accomplish exactly.
So sorry, I didn’t explain this very well. I have set up each of these sections (Birthdays & Anniversaries, News & Announcements, Upcoming Events) as a different web page. We will be using iframes to insert each page into a section on a tv screen to display in a lobby so mobile devices will be on non-issue for this project. So, for example we would like to set the News & Announcements page content to 375px x 857px. I am working with Visual Composer. Thanks!
http://d8e.92d.myftpupload.com/birthdays-anniversaries/ http://d8e.92d.myftpupload.com/news-and-announcements/ http://d8e.92d.myftpupload.com/upcoming-events/ http://d8e.92d.myftpupload.com/weather/Ohhh…this makes a lot more sense now, thank you!
So to start I do recommend first making sure to disable responsiveness just to prevent any errors there – http://wpexplorer-themes.com/total/docs/disable-responsiveness/
And actually I would recommend you actually make this default page using custom HTML and CSS via a new custom template – https://developer.wordpress.org/themes/template-files-section/page-templates/
You could use the Visual Composer, but it uses percentages for the columns so it would actually be more work resetting that then creating a new page template. Then your iframes would be added into this page template as well manually.
If you do not want to that…and rather use the Visual Composer then I would recommend creating 1 single row and inserting your iFrames via the RAW HTML module and give each one a unique classname like this – https://cl.ly/iwqK – and a universal classname – https://cl.ly/iwYR. This way you can use CSS to easily define the custom widths for each via their unique classes. And use the global classname to make sure the iframes are always set to 100% height and width and are floated accordingly like this:
.homepage-iframes iframe { float: left; width: 100% important; height: 100% !important; }
If you go a head and add all your items in this way and need a bit of help with the CSS, let me know and I can take a look and see how I can assist.
Hope this helps!
- AJ
As always, thanks so much!
Hi AJ, I’m wondering when do you think the updates are going to be available? I know you were working on some major updates and I can’t wait to see it coming…
I plan on finishing the update tomorrow and then testing for 1 week – do you want to beta test? If so send me a private message at wpexplorer at gmail dot com.
Hi AJ ! I ‘m wondering if it’s possible to design woocommerce category pages ? I put woocommerce product categories box in my homepage, but when i click on a category , it takes me to automatic category page and i don’t have any design control on it … have you tips for this ? Thank for your help !
What do you mean by “design category pages”. What are you trying to change exactly?
In WordPress all archives (categories/tags) are automatic, they can’t be “pages” so the only way to change them is via child theme modifications. However, you could potentially create standard pages for each category and then use redirections to redirect the auto categories to these instead.
- AJ
Thanks Aj for your response. Actually, i create my own categories pages. But i don’t know how to modify the links to redirect from my homepage “product categories” to these pages. i’ve found this code but i don’t know wich filter to add ?
add_filter(‘tc_fp_link_url’ , ‘my_custom_fp_links’, 10 ,2);
function my_custom_fp_links( $original_link , $fp_id ) { }
//assigns a custom link by page id
$custom_link = array(
//page id => 'Custom link'
11 => 'http://www.my-custom-url-one.com',
14 => 'http://www.my-custom-url-two.com'
);foreach ($custom_link as $page_id => $link) {
if ( get_permalink($page_id) == $original_link )
return $link;
}//if no custom title is defined for the current page id, return original
return $original_link;This snippet is for a completely different theme it will only work on that specific theme. Also the code doesn’t do anything for redirecting pages it’s something very different.
In WordPress you would redirect pages either using wp_redirect function – https://developer.wordpress.org/reference/functions/wp_redirect/ – hooked into the template_redirect action hook so you can make your tests accordingly via the is_tax() conditional.
You could also use your .htaccess file on your server to redirect the categories.
Or you can use a 3rd party redirection plugin.
thanks you Aj for your response !!! i’m going to try with wp_redirect…
Hey AJ,
short question to you.
i missed an “fly-in-box” for this beautiful theme so users scroll down and get a message box like “Do you even know?” or “do you read also this article?”! don’t find any settings or else. do you think in the next big update there comes an fly-in-box feature? i think its great to hold the bouncerate down
hope you understand me AJ 
Hi,
There isn’t any built-in functions because there are already some great plugins out there for this and it’s a lot of added bloat. There are free ones out there but if you prefer to use a premium one this one looks nice – https://codecanyon.net/item/next-post-fly-box-for-wordpress/3020948 – and has advanced options for the styling.
Hello AJ,
I’ve implemented the footer buider, it’s a great thing ! 
Apparently, its VC page CSS is not applied on pages, so I added it in each static page, and in my child css for single post/portfolio item.
There was a “strange” 20px space at the pages bottom, that I compensated in each static page with VC page css, and in chid.css with “margin-bottom: -20px”.
But with a static page with background image, I’m left with a “strange” empty paragraph just under “footer-builder-content.clr.container.entry” that I can’t get rid of as its bottom margin leaves an unwanted visibility of 20px on the background image – as you can see here : http://www.pnet.fr/problem-footer-builder-top-paragraph.jpg or on the page : http://www.culture-officer.fr/culture-tv
I’ve double checked : there are no top/bottom margins for the rows/columns/elements of the footer builder page, or on this page.
What do you think, please ?
Michel
Sorry : I’ve just noticed that apprently the toggle bar VC page css is also not applied on pages.
Hello AJ,
I have another issue with the footer builder : an image with CSS animation shows normally in the footer builder page ( http://www.culture-officer.fr/footer-builder-2 ) but doesn’t show at all on the normal pages (such as http://www.culture-officer.fr/associer/5580 )
The image reappears (with the animation) when you open Chrome inspector.
Michel
HI Michel,
- Apparently, its VC page CSS is not applied on pages, so I added it in each static page, and in my child css for single post/portfolio item.
That is correct, because it’s technically not a page the theme is just pulling the content. And since the footer is on all pages you will need the CSS loaded globally.
I can add an extra check to grab that data and load it globally but it’s just extra code/checks that aren’t necessary since you can just put the CSS where needed 
- Footer builder extra P tags.
I have no idea why it’s adding extra P tags on your site. This doesn’t happen when I test locally or on a live demo with the footer builder like this one: https://cl.ly/iwaL
It could be a plugin adding this or it could be from the content you have in the footer builder specifically. Have you tried inspecting the page in the backend in standard “text” mode to make sure the tags aren’t in the actual post editor? And have you tried disabling plugins to see if any are causing the issue – I see your theme is up to date so it wouldn’t be an old bug.
- I’ve just noticed that apparently the toggle bar VC page css is also not applied on pages.
That is correct, because it’s not an actual page. For anything global make sure to add your CSS globally. This setting is only for the specific page display.
- Footer image animation:
It’s working for me: https://cl.ly/iwra – but I don’t recommend it at all. Animations were a trend like 2-3 years ago. Now it’s all about minimalism and to be honest it’s just useless animation, it doesn’t help with usability at all.
ps: I just responded to your email. Thank you again for your patience with that. I actually had to leave my house for a few days for a little unexpected emergency so support was a bit limited without access to all my files.
Hi, I have installed Nouveau demo and there seems to be a bug with the site identity. I can’t seem to get ” just another wordpress blog” from showing up on the tab. here you go www.chrisdiaz.me
Sorry I am not quite sure what you are trying to do. Do you want to display the site description under the logo?
Sorry, let me try to be more clear. I am trying to change the text to the right of the favicon. When I type the site identity, it appears in both the top left hand corner of the site ( assumably where the logo should go) as well as in the text area to the right of the favicon.
Also, there is text that says – “just another wordpress site” next to the text that I typed on the tab by the favicon and I can’t seem to get rid of it.
I hope this helps.
Oh, you are talking about the meta title that shows up in the browser? This is displayed by WordPress and not the theme. The best way to change your title tags is actually via an SEO plugin. You should always have an SEO plugin in your WP site actually. We use and recommend this one – https://wordpress.org/plugins/wordpress-seo/screenshots/ – which will allow you to correctly change your meta titles, descriptions, create an xml sitemap, etc.
Thank you for explaining!
- AJ
Hi,
Installed 3rd party plugin that has its own custom post types. All of them use ‘right sidebar’ page setting and I’m unable to find a way to change it to full screen.
Because the post types are added via a plugin there is no way for the theme to alter their layout it will fallback to right sidebar. You’ll need to use a child theme to tweak things via the available filter. Here is a sample snippet – http://wpexplorer-themes.com/total/snippets/altering-layouts/
I have the top bar disabled, but it is still showing up in the phone and tablet versions of the site. Any ideas?
Can you share the URL so I can see what’s going on? Thank you!
Thanks! Cute looking site
So it does appear to be enabled site wide, I thought perhaps it had been enabled via the settings and was showing up on only certain pages – http://wpexplorer-themes.com/total/docs/page-settings-metabox/
Do you mind re-checking your Customizer settings and perhaps changing and re-saving them?
https://cl.ly/ivzYThere really isn’t any reason for it to display unless it’s enabled in the Customizer, via the post meta settings or there is a child theme modification altering things. There isn’t any known bug and the code all looks good.
- AJ
Thanks! I love the Total theme. It’s so easy to work with and customize (which for me means making everything purple. )
I checked and all of the pages are marked default for the top bar. So I changed one to disabled, but it still showed up. Just to make sure, I went back to the customizer and enabled and disabled the top bar to see if anything changed.
This is really driving me batty because I can’t find any reason for it to be enabled.
Are you using any cache on the site and you need to clear your cache after changing a setting in the customizer?
Or have you made any child theme edits by any chance?
When looking at the code it should be hidden completely if disabled in the customizer or the meta unless there is a child theme modification in place – https://cl.ly/iw0z – doesn’t look like you have a child theme active though.
If you don’t have any child theme tweaks I really can’t see any other reason for this. Of course it would be very easy to hide 100% with just some CSS if you want I can give you that code but I can also log in to your site via FTP and see what may be wrong.
- AJ
I deleted the cache and then enabled and disabled the top bar. No change. It’s really weird, though, because I have “hidden on desktop” checked and that takes hold whether I have the top bar enabled or disabled. It makes no sense. It seems like something is overriding the setting in the customizer, but I haven’t made any child theme edits, so it shouldn’t be doing that.
If you’ll give me the CSS, I’ll drop that in and be done with it. Thanks!
Yes I don’t really understand I would have to log in via FTP to see what’s happening. I’ve tried everything to break it on my end and can’t 
The CSS is simple:
#top-bar-wrap { display: none !important; }
The CSS worked!
The only thing I can think of is perhaps I’m using a plug-in that has somehow hijacked the top bar space. Who knows? I’m happy using the CSS. I can always delete it if I decide I want a top bar later one.
Thanks so much for all your help! I appreciate it.
Hello, using “on the fly” image creation, how can I get the correct image src? For example, this code below:
$med = wp_get_attachment_image_src( $attachment_id, 'shop_single' );
Generates src output that links to the full resolution image: ../3807504.jpg
The height and width tags of the image are specified as 700, which is the correct size for “shop_single”. But I need the src of the image output to match the “shop_single” size, so I should be getting this instead: ../3807504-700×700.jpg
Is this possible? Thanks for your help.
You can use the Total theme functions to return the cropped image. The function you mention won’t work unless there is already a version of the image cropped.
Here are some examples:
// Get image src for shop_single image
$image = wpex_get_post_thumbnail_src( array(
'attachment' => $attachment_id, // Make sure this var has a value
'size' => 'shop_single',
) );
// Get image src with custom sizes
$image = wpex_get_post_thumbnail_src( array(
'attachment' => $attachment_id, // Make sure this var has a value
'width' => '500',
'height' => '300',
'crop' => 'center-center',
) );
// Return image html
$image = wpex_get_post_thumbnail( array(
'attachment' => $attachment_id, // Make sure this var has a value
'size' => 'shop_single',
) );
See Total/framework/core-functions to see the available parameters. The main function you want to look at is “wpex_get_post_thumbnail”. The wpex_get_post_thumbnail_src is just a helper function that runs the former function but returns only the SRC not the full image, you could also do this instead:
// Return image html
$image = wpex_get_post_thumbnail( array(
'attachment' => $attachment_id, // Make sure this var has a value
'size' => 'shop_single',
'return' => 'src',
) );
Hope this helps! The Total image functions are pretty awesome one you know how they work
Hi AJ, yes this should definitely help. I looked for something like this in documentation but failed to find it, I apologize if I overlooked it. Thanks for the quick support, I’m enjoying this theme quite a lot.
Great!
I actually don’t have anything in the docs but I will add something right now. No one has ever asked before
- AJ
Here you go for future reference – http://wpexplorer-themes.com/total/docs/total-post-thumbnail-featured-image-helper-functions/ – I hope it helps!
Perfect, thanks AJ!
Hi WPExplorer, I recently raised a ticket but I don’t have an reaction yet. I was wondering how long it can take before there is an reply on a ticket. I could not find the answer on your support site. Ticket number is HS:307850159-42741.
There was a ticket from 6 days ago and we responded already – https://cl.ly/iuM3 – did you not receive our response?
That’s the only ticket I see. I’m going to respond again to that ticket and assign the ticket to myself (this is Aj the theme developer) and make sure you are all good to go!
- AJ
Ok I personally just sent you a new reply, please have a look.
Hi AJ, I need to open a lightbox gallery of 3 videos by clicking on a single image…there’s a way to do this?
Alternatively I can do with flexslider image…with 3 images that open each one the corresponding video in lightbox (but in this case I need that when lightbox is open with one video it is possible to “navigate” other videos directly from lightbox)
One of these 2 things are possible?
Thank you very much! Luca
Hi Luca,
There isn’t any built-in function for this. Using the image slider module in Total won’t work because the videos don’t open in lightbox because you can’t click on them as it shows the actual video.
Using the Image Grid module might be the best solution. You can insert 3 images and add videos to them – http://wpexplorer-themes.com/total/docs/image-videos-attachments/ – then maybe with some CSS you can hide everything but the first image
Great suggestion! Thank you very much!
Hello, I put a sequence of images of revolution slider at the top of my page, this works for me in google chrome, mozilla firefox, but it does not appear in internet explorer and safari. And tried to find the problem, but I do not give with the answer, I am basic level user. If you can help me I would appreciate it.
This is the page Http: //www.pequeñouniverso.com
It’s working for me in Safari when I check and I don’t see any errors in the console – https://cl.ly/itlK – can you try clearing your browser cache?
This is a better screenshot – https://cl.ly/iuFr
Hello I would like to add this Snippets: Back To Projects Portfolio Header Button I use the child theme, but I did not understand where I need to paste the script to make it work. The script must be customized in “myprefix_portfolio_back_to_projects_button” section or not? In that exact point in the functions.php file of the child theme I add the script?
Thank you
Are you trying to use a specific snippet from our website? If so can you please share the URL so I can have a look and help you out.
When adding any snippet you would just place it at the bottom of the functions.php file.
Do you have the css code for the service widget of theme flat for me please? (The save money icon text widget) I accidentaly removed it en i want them back on my page, they are very helpful!
This is just an image – https://cl.ly/iubv 0 – and it’s added to the page using the Visual Composer “single image module” if you removed it though, the image should still be on your server so you can re-insert it. You can duplicate the image from the item next to it “Rocket Speed” if you still have it then edit the module to change the image.
Hello AJ,
I just re-sent my mail at your gmail
(as I still can’t login into your support, the new error message after the Envato accept screen being “Signup Error”, even with another browser).
Thanks in advance,
Michel
That’s very strange, that means it’s passing all the tests and not showing a sub error – https://cl.ly/iuMO – there isn’t much else left to check for but I’ll look into it further, so maybe it is on the Envato end
I see the email so I did receive it and will reply as soon as I can.
Looking for a like/heart/thumbs up style plugin that can attach to your custom post types (or other CPTs i create) and their archives, and looks good with the theme. Have you run across any that you like? I tried https://wordpress.org/plugins/i-recommend-this/ but it didn’t show up on any CPTs, only posts (and not in the archives of posts either).
Most of these plugins would probably require some custom code to display it on single post types unless it has settings built-in. For entries it’s not possible for the plugin to properly be added automatically for design reasons and also as it’s not as easy to make checks for inserting them without potentially breaking a theme. You’ll want to use theme hooks/filters to insert them accordingly. If the plugin you are using has a shortcode you can use or custom function it wouldn’t be too hard to do.
I am getting an error when I use SSL. My host says that it is a problem with the theme. If you go to the images directly from either http or https, they show up; however, if you go to the https://www.republicoutdoorequipment.com secure, the images show the following example error:
getimagesize(/home/republ67/public_html/wp-content/uploadshttps://www.republicoutdoorequipment.com/wp-content/uploads/2016/07/UA-Resistor-III-No-Show-socks.png): failed to open stream: No such file or directory in /home/republ67/public_html/wp-content/themes/Total/framework/classes/image-resize.php on line 103
This error is due to a security check for your images. Can you check out the doc page here and have a look at the different checks: http://wpexplorer-themes.com/total/docs/troubleshooting-getimagesize/
<?php echo category_description( $category_id ); ?>Now, I played a bit with it but didn’t come to the result I want. So could you tell me how I can display the category and tag description with your theme? That would be awesome! Thanks a lot.
I see your username is missing the “purchased” tag next to it. Can you please log in with the correct account used to make the purchase or if you haven’t purchased the theme, please do so. Also make sure you are commenting on the correct item.
Displaying the description is very easy and I can assist with that (it may even be on the docs already), but support is for valid customers only, thank you for understanding!
I’m new here and confused: Do you need my purchase code in order to verify myself? Or what else should I do? I just went to the “support” button on the email where I also get the download link to be able to install the theme.
When you comment here it should show that you purchased the theme next to your name like this – https://cl.ly/ithP – but it’s not showing up next to your name. Are you logged into the correct account?
Yes, I’m. Order-ID = 50651904.
Unfortunately as an author it’s impossible for us to check/validate the information because that’s outside of our scope we don’t have access to it. I’ll go ahead and assist with this ticket, but I recommend you submit a ticket to Envato to make sure there isn’t any issue with your purchase for future questions – https://help.market.envato.com/hc/en-us
You can also try logging into our ticket site to see if at least Envato will validate your purchases – http://wpexplorer-themes.com/support/ (when you log in it sends a request to the Envato API which can validate your purchases).
Regarding your question please see here: http://wpexplorer-themes.com/total/docs/category-descriptions/
OK, I will check that out with Envato.
However, there is no option like this in my customizer settings (Fashionista 4.2.1, German translation). Are there different versions out there? I mean, I just downloaded the one from the email, but as there is a) the bug with my purchase validation and b) a different appearance than in your documentation, I ask myself if I have the right version.
I now switched to English, but this does not change anything. There is no Blog > Archives & Entries below the path: Appearance > Customize. What I can see which goes in this direction and offer some of the items in your documentation is: Appearance > Customize > Theme Settings > Entries. Here I have only the following settings: Pagination Style, Entry Columns, Excerpt Length and two Entry Thumbnail options
I wrote a message to you over the ticket service. That’s what the Envato service asked me to do..
Oh I see the issue…you are commenting on the “Total” theme but you purchased the “Fashionista” theme This is the correct place to comment – https://themeforest.net/item/fashionista-responsive-wordpress-blog-theme/3050123/comments – that’s why I also sent you to the wrong documentation.
Do you want to leave me a comment on the Fashionista page instead? I can update the theme to include a new option for the category descriptions for sure! Do you have an idea how you would want it to look? Let me know in the new comment on the correct item – thank you!
- AJ
Hi there AJ! I have a no-super-easy question: I’ve created a custom taxonomy thru a simple plugin for portfolio items, and I want to use the portfolio-entry.php template page for archive layout, just replicate the portfolio archive layout for this custom taxonomy portfolio posts archive… Is it posible and easy?
The site is private at the moment, if you want to take a look let me know! Thanks! http://alvarole-cp27.wordpresstemporal.com/tags_subjetivas/mis-favoritos/Just copy taxonomy-portfolio_category.php from the Total theme and place it into your child theme and rename it to match your custom taxonomy name.
Uhmmm easy! Close but not working fine, probably I’m missing something…
I can see a sidebar, even if I have select No Sidebar in customizer options…
That’s because the theme doesn’t know that your custom taxonomy is part of the portfolio post type you have to tell it. The template is only for the entries it will not affect the layout, page header….etc. If you look at the template code it doesn’t actually have any checks for the layout, this is all done in other parts of the theme.
So you need to use a theme filter to alter the layout. I’m also adding a new filter ‘wpex_is_portfolio_tax’ that you will be able to hook into to notify the theme of new taxonomies associated with it.
- AJ
So maybe you would want to add this to your child theme now:
add_filter( 'wpex_is_portfolio_tax', function( $bool ) {
if ( is_tax( 'YOUR_TAX_NAME' ) ) {
$bool = true;
}
return $bool;
} );
Then open Total/framework/conditionals.php and search for the wpex_is_portfolio_tax function and change it to this:
/**
* Checks if on a theme portfolio taxonomy archive
*
* @since 1.6.0
*/
function wpex_is_portfolio_tax() {
$bool = false;
if ( ! is_search() && ( is_tax( 'portfolio_category' ) || is_tax( 'portfolio_tag' ) ) ) {
$bool = true;
}
return apply_filters( 'wpex_is_portfolio_tax', $bool );
}
The changes have been made already for the next update so you can do it manually.
AWESOME!
Thank you
Of course
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