26721 comments found.
Hi, I am not able to see the full slide title and graphic on moblie version of the site. The responsiveness is not working as it should be. Can you advise how to correct this?
Hi, I was able to figure it out! Thank anyway!
Awesome!
Glad to hear that you managed to resolve this by yourself.
Qode
Hi, what sort of support do you have for video backgrounds and video posts? I want to make a site based on videography so would like to know how easy it is to integrate videos on the front page etc as an element of the site, not just an inserted YouTube video etc. Thank you.
Hi there,
Video post supports YouTube, Vimeo, and Self Hosted video https://www.screencast.com/t/GoL9DCr6yubP
Qode
I have a problem with the portfolio images (Hover text no space, image size landscape) on a 15 inch screen and maybe more screen sizes. The issue is there are white spaces between some portfolios. Do you know how to fix it? You can look what I mean here https://www.floydhamilton.nl/projects-en/?lang=en
Thank you, regards.
Hello there,
We couldn’t replicate this on 1366px width which should be present on 15’6” screens https://www.screencast.com/t/xlFKBiZGKxJF . If you are still experiencing this issue on your side, please write to our support and proved additional info in your ticket. You can submit a ticket at https://qode.ticksy.com/
Qode
Hi, I would like to purchase another licence of Bridge theme but I need to be sure that after purchasing you could provide me some additional code to show a caption (using title or alt filed of the media gallery details) beneath each image (Qode Portfolio Images) in a single portfolio page. Is it really possible using “portfolio small images” or even “portfolio small slider” type?
I’ve already found how to show caption beneath each image in lightbox mode but I need to do the same in single portfolio too, like this site does: http://christojeanneclaude.net/projects/the-mastabaI’ve read in some comments that it is possible and in other comments that it isn’t possiible at all. So, which is the right answer?
Looking forward for your kind response. Thanks
Hello,
And thanks for the interest in our theme. Showing alt tags isn’t possible when you are using predefined portfolio types. Only possibility here is to use custom portfolio type and then to add images over default add media button, or to use Visual Composer, and for example Single Image element, which have option for showing caption below title https://www.screencast.com/t/OCyMM02mqz6A
Qode
Sorry to bother you guys again but, the contact form on this page doesn’t work even if I’ve filled to e-mail address correctly on the admin-panel: http://www.ooopitipiti.com/iletisim/
Hello,
Success message is returned https://www.screencast.com/t/y1bq7Cwf8hF so if your are not finding email within spam or junk folder, then they are not processed by mail server, and you should contact hosting service provider.
Qode
Hi, it looks like WooCommerce 3.0 will have some breaking changes. Will Bridge be ready when the update lands?
Hi,
As with previous versions of WooCommerce and other plugins supported by our theme, we will make out theme compatible.
Qode
I have no doubt that you’ll update it, but the question is whether it will be ready for the WC 3.0 launch date or not (April 4th).
Hi again,
We are planning one quick update this week, and major one probably around that time, so if update does not happen on 4th, it will in few days after.
Qode
Hi, very good theme, good job!
I can not find where to edit copywight text. Thank you!
Hello,
And thanks for choosing our theme.
Copyright text is usually within one of footer bottom widget area so edit if from there – Appearance > Widgets https://www.screencast.com/t/sehojOKfWa4i
Qode
Thanks!
You’re welcome.
Hello,
How to turn off option “Product List and Related Products Columns Number”, so, to leave shew in 3rd and 4th Columns but without side bar.
Also, could you tell me which line in code should be changed or removed?
Thank you
Hello,
Can you send us a link to your page, and elaborate your question a bit because it is not very clear what needs to be done?
Qode
this is link http://iy.rs/sI28c to the page from which I would like to remove whiteness on the right side ie. sidebar
Tnx
Hi again,
You are using WooCommerce Visual Composer element on that page, and it is configured to 4 columns but you only have 3 items https://www.screencast.com/t/ihvhCJdySp so this is not side bar, and spacing cannot be removed. Use different number of columns from element options or add 4th product.
Qode
Tnx
You’re welcome.
Hello, presale question, is this possible?
I need a website with different colors.
Home needs to be all black, black header with white / green logo and blog and black footer.and for example the services all white with black / green logo and white footer.
Can i choose header / footer layouts per page ? With this obviously i need 2 logos and logo settingsHope to hear from you soon!
Hi there,
And thanks for the interest in our software.
Beside defining custom colors for header, you can also use dark and light header skin, and you can choose header skin from per page options. Also, you can set background color from per page options https://www.screencast.com/t/3sdlCImc
Regarding footer, there is no option for setting footer colors for pages separately, but if there is a need for changing colors on some pages, this can easily be achieved with some custom css code, and our support can help you with that.
Qode
On the home site, all i need is to display a couple of blog posts, can i easily adjust the meta text color / excerpt text color too? but only for the blog posts that aree displayed on the home page
Hi again,
Yes, for each Blog page template you can define colors from Qode options > Blog.
Qode
Nice, so lets say I want Masonry on home, with dark green meta, excerpt and so on, can i still have it all white on the BLOG which i want to display in masonry too?
Thank you very much for your time answering me, i love the theme!
Hello,
In that case, you need to use blog masonry element on your other page, or our support can provide you with custom css code in order to have different styling for same template on some other page.
Qode
Could you tell me if there is the possibility to activate the functionality of “equal height” and “full-height row” for the visual composer? Or if your developers can do this? Your “elements holder” is very limited and confused. Thank you.
Hi there,
That element was removed because we have included our own element called Qode Elements Holder. So please use our element instead for that purpose. Also you can find chapter from our old documentation on the following link for more info on how to use Qode Element Holder http://demo.qodeinteractive.com/bridge-new-help/#!/3_custom_shortcodes_qode_elements_holder
You can see it in action on in this demo http://demo.qodeinteractive.com/bridge23/
Currently there is no possibility for enabling “equal height” and “full-height row” options, sorry 
Qode
When will you release updates for, Select LayerSlider WP LayerSlider WP and WPBakery Visual Composer ? The latest download of the theme has out of date versions of these plugins.
Hello,
We will include theme in next theme update, which should be released very soon since our dev team is already working on integration of new plugins in the package.
Qode
Good Day I have a query with the left hand menu. Is there a way to keep the left hand menu open and highlighted on the active page menu item after the user clicks through to the new page? Your answer will be greatly appreciated. Many Thanks
Hi there,
Sub menu items won’t be highlighted, but maybe this can be achieved with some custom css code, so try contacting our support by submitting a ticket at https://qode.ticksy.com . Also, share a link to your website where your are using left menu.
Qode
Hi! Do you offer theme setup for a specific demo? I am having issues with the layout of the pages like paddings etc
Hello,
Demo import is not covered by support, but when users have difficult with demo import our support gladly provide assistance, so just contact them by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access and a login link in your ticket. Also, tell them which demo needs to be imported.
Qode
Thanks 
also do you offer some kind of custom web design based off the Bridge theme? I trying to put different elements together on a demo but is so much time. Also I cant figure out why some parts of a demo look ugly like so much or little space around etc.
Hi again,
Support cannot add content to pages, but they can proved you assistance if you need instructions on how to reproduce some layout, but it is good practice to install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page.
https://premium.wpmudev.org/blog/setting-up-xampp/Qode
Hi, I have a client that is currently running v7.xx of this theme. Can I safely update to the latest version via ftp without breaking the site? Thanks
Hello,
If theme is not modified then you can proceed with update, but since you are updating form very old version it is advisable to create full website backup first. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVQode
Hi,
A pre purchase question – Can you let us know if it’s possible to specify which portfolio category to be used in the masonry style display?
Thanks, BLA
Hello,
And thanks for writing in.
Yes, for each portfolio type you can set desired portfolio category slug in order to display just portfolio items from that category, and slug can be set from portfolio list element options https://www.screencast.com/t/7JR8VdJQS1lw
Qode
Hi,
Thank you for your reply. I just want to confirm one more thing, in your masonry gallery demo, it seems possible to put in ANY content you want to display in each square?
http://demo.qodeinteractive.com/bridge107/Thank you, BLA
Hi again,
On of theme custom post types is also masonry gallery, and that demo is featuring masonry gallery element. For each masonry gallery item you can choose different layout type and size https://www.screencast.com/t/PKIiAno5U , and content will be displayed in different way. And yes, you can place custom text and link for each masonry gallery item as you can see in provided screenshot.
Qode
Pre sales Question which demo is this using (the main demo) with the 3 bar nav and double 3 bar nav in responsive >> http://demo.qodeinteractive.com/bridge/ Thanks in advance
Hello,
It is Bridge Original demo, and it can be imported from WordPress back end > Qode Import like all other demos https://www.screencast.com/t/fouPxUH56d7B . 3 bars on the left is opener for mobile menu and this button will be displayed only on smaller screens, below 1000px screen width. 3 bars on the right hand side represents side area opener, and opener will be present on all screens.
Qode
Hi, I have two questions:
1- Apparently after WP and Theme updated, the WPML plugin doesn’t work well anymore. The problem is in the “Menu language switcher”. The problem is that if I navigate the site and than I choose to change language, it appears, in the new selected language, the first page I saw, not the page I’m visiting in that moment. These create confusion in the viewers that loose the track of visit.
2- Can I disable Main menu and sticky menu in only one specific page?
The site is: www.cloudjambox.com
Thank you very much.
Hello,
Please submit a private ticket at https://qode.ticksy.com and share WordPress admin access, and our support will check this.
Qode
Bug report (need help – support expired): Hi, I made a portfolio-list to present photos. I disabled link and only enabled lightbox. This works perfectly on my desktop but on mobile version lightbox does not work and he redirects to the portfolio page (what I do not want).
Can you help me?
Hello,
We are not aware of such an issue, and lightbox should be working fine on both mobile and desktop. Please contact our support over email support@qodeinteractive.com and provide a link to a page with issue so they can check this. In the meantime, please try to disable all 3rd party plugins in order to check if this is maybe caused by some plugin.
Qode
Hi,
Is it possible to use this theme for a rent a motorbike / car ? is there a pre build website (system) for this ?
regards
Hi there,
Bridge theme is multi purpose theme, and it offers a lot of options and possibilities but renting system functionality do not exist, so this can only be achieved with some 3rd party plugin.
Qode
Greetings guys, I’ve been looking, but I have not found anything about it. I want to be able to add content to the portfolio list. As in the blog list. - put text Something like this: http://bridge32.qodeinteractive.com/ But for the list of Portfolio. And that information is visible to mobile devices.
And finally, how do I get the categories to show up as you do here? Http://bridgelanding.qodeinteractive.com/choose-your-demo/
They look great, with the number and inside the header image. Thanks beforhand for all. I would like to say, that you are doing a great job of support, I know it is hard, many people write. And valuing this with the support of other themes, I have to say, that you do a job of 10. I encourage the rest of users, value this hard work and know that behind there are people spending many hours to give support. a greeting.
Hi there,
Thank you for choosing our theme, and for your kind words.
Regarding that demo, as you have noticed, it is showing blog template and list of posts. Unfortunately, having the same layout for portfolio list is not possible, because that layout do not exist for portfolio list, so achieving this will require a lot of custom coding. Only workaround for this would be to create some posts category just for your portfolio items, and to show only that category on some page where you want to showcase your portfolio items by choosing Blog Gallery template for that page https://www.screencast.com/t/p1cBDTZd and by choosing only category which will hold your portfolios https://www.screencast.com/t/U4hlB4PGj
Qode
Thanks for the explanation. Then I will use the blog template instead of using portfolio. But I need to be able to put filters like with the portfolio. If it can be, I want to copy, the filters you use for theme demos. I see that they are inside the image, it is very cool. I’ve searched everywhere but I have not seen how to put filters in the post list. thank you very much!!
Hi again,
Yes for same layout best option is to use blog, but filter cannot be used in blog layouts, so if you need it then you will need to make compromise and to use one of available portfolio types.
Best Regards, Qode
I understand, thank you. Also, how do I make the filter look like you have on this page?
http://bridgelanding.qodeinteractive.com/choose-your-demo/In the end I think I’m going to use this template.
Http://bridge32.qodeinteractive.com/
But the problem is, that in mobile devices, when uploading the text, is overexposed in the image and text that has above. This is an error, you should increase the image with the text when it goes up. How can I fix this small error? ,Thank you!
Hi again,
I do not understand what do you mean “text is overexposed”. Content appears fine on mobile devices. If font size needs to be reduced, that can be achieved with some custom CSS code, and our support can help you with that.
Qode
I’m sorry, my English is very bad and I use a translator. I leave you an example of a page created with the blog template.
https://myeven.es/958-2/It may be the size of the text. Is it possible for the image to gain higher instead of having to reduce the size of the text?
Hi again,
Page is created with Qode Element holder and image is tall enough on smaller screens https://www.screencast.com/t/ag7dpXtwkqp . If text needs to be reduced on smaller screens, or for any other change which is not covered by theme options, please write to our support at https://qode.ticksy.com/ and they will provide you with necessary css code.
Qode
Good morning from Spain guys! . Yesterday when I wrote you, I was using the blog template. But I’m in a hurry to finish the web. I have been testing alternatives. So now I have the holder.
The problem with this element is that the background I say is by default in repetition and I would need it in cover. In addition to being able to put a link to a URL in the entire background image (like a banner), I’ve tried HTML, but I’m not able to put it. If it is not too much. How could you cover the background of the element holder? And how could you create a link in the background image? Thanks for everything !!, these are all the doubts that I have.
Hi again,
You have set background to column not for qode elements item column so image is already set to cover https://www.screencast.com/t/kMCvV3wyKd . In case that you need css code for setting elements holder item background to cover, then add css code below from Qode options > General > Custom CSS field.
.q_elements_item {
background-size: cover;
}Unfortunately element cannot be set to be clickable, and you will need to use link or a button inside of each element like you are doing now.
Qode
Thanks for the CSS code. But it is not working. I’ve put it in the custom CSS box, but nothing. When I add it to the Google Chrome Inspector, it works, but not when I add it to the theme. I do not understand? You can check it in the upper image on the left that is using the background of the element holder. Another idea would be to give it an exact width and length. This can be done? Thanks
Hello,
It is not present inside css file, and I checked if it is working by making live edit and it is working https://www.screencast.com/t/I2pY52wMZv so since code isn’t there check caching or disable some plugins or apply code from Appearance > Customize > custom CSS
Qode
The code is in place, but it is not working. I do not use cache plugin (yet). I’ll try as you tell me, in the custom Wordpress CSS box. Let’s see if it works there. As you could put the buttons transparent, no background color. Because in the options, I remove the color of the background, but it does not become transparent.
It is done. If I put the code in the wordpress CSS box, if it works.
I’ve seen a bug and I do not know if it’s the theme. Parallax effects on mobile devices are not working. And I have checked the box in Quode options/ parallax/ Parallax on touch devices ( ON )
Glad to hear that it is working.
That is not a bug. Some touch devices do not support parallax functionality, and that is why there is option to turn it off. Usually parallax won’t fork on iOS, but it is working fine on Android.
Qode
thanks for everything. I asked you before about the buttons. I want to make a single edge button. But I can not remove the background, or assign a width to the button. I do not see the option to make the button transparent. Could you help me with this last one?
Hi again,
You will need to contact our support regarding that because changing button will require some custom css code.
Best Regards, Qode
