28319 comments found.
Hi, i update to WooCommerce 3.0 and have installed Flatsome 3.3. But by a variable product the sale price is only showing and not the normal price. How can we fix this?
Hi there, this is related to WooCommerce 3.0 and not the theme. Sorry about that. WooCommerce needs to fix this.
Hi,
A presale question. I noticed that all Flatsome demos use a “boxed” header divider, meaning that it does not cover entire screen. And also, all of those dividers are exactly the same color.
Does Flatsome have an option to use full width header divider and to change the color of that very same divider?
I browsed the Flatsome videos and didnt see any option for those two …
Hi there,
There’s a setting that allows you to change the width of the header, this also changes the width of the divider
Hi,
Thanks for the answer! So, do I understand correctly that it would not be possible if I didnt want full width header but would want full width header divider?
But how about the color changing of header divider that I asked about in my last post. Is this possible?
Im starting to get a feeling that both of those of my requirements would need custom CSS to make it work. As both of them are essential to upcoming project, I dont know if Flatsome would work.
Hello. I have not updated yet, but when I do, will clicking the ‘Update Theme’ button in WP give me the latest version (with any new bugs fixed)? or do I have to get that from Themeforest? Thank you.
You can do that 
It’s the same version that is on Themeforest.
Hi, what are the responsive breakpoints you use and can they be changed from within the theme options? Thanks
Hi there, the responsive breakpoints is preset and can not be changed. We have for Mobile (550px), Tablet (550-850px) and Desktop 850px +.
Hey I updated my woocommerce and now my slider on my homepage does not work. I am just getting the preloader!
Hi, sliders/banners are not showing after WooCommerce 3.0.0 and Flatsome theme 3.3.1 update. www.mauibath.com Mahalo!
Did you fix it? It’s working here
Well that’s good to hear. Maybe it’s a cache issue cause the banners are not showing on my end still.
The banners are showing here Have you tried “hard refresh” the site?
Wow, that was quite a magic trick! You and your Flatsome theme is amazing!!!
Np
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Just updated to the latest version, and is it me or is there tons of space now between the variation title and the actual variations?
Yep i think it’s just me 
I had removed the side bar hence the spacing issue. May be an issue for those not using a sidebar though.
I am also having an issue after updating WooCommerce to 3.0.0 and to Flatsome 3.3.1 to the new version. My images are not loading. I am using a child theme do I have to manually update the child theme?
Hello there, sorry for the trouble.
Not really, the existing child theme should work fine. Please send your website’s URL via support and we’ll check this out.
Hello,
i just updated Flatsome theme to 3.3.0 and WooCommerce to 3.0.0. The already translated strings (e.g. “My Account”) isn’t translated anymore. I checked the .po files. Everything is fine so far and translated inside the .po-files. But the strings are ignored after update.
Thanks for your help! Best Regards Steffen
Hi there, try this: http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Hi,
of course i already updates all translations inside wordpress dashboard. The issue remains.
Flatsome 3.3.1 is needed? How can i get this? I have only access to 3.3.0.
3.3.1 is available on Themeforest.
I updated to Flatsome 3.3.1, but it still don’t work. A lot of strings from .po files are not used, e.g.: - My Account - View Cart - Update Cart - Continue Shopping - Proceed to Checkout and other.
Hi, sorry to hear you are still having issues.
Please shoot us an email via support and we’ll take a look at the issue.
Hi again, we’re wating for the official German translation to update this. WooCommerce changed f.ex “My Account” to “My account” (small A), but the german translation still uses “My Account”. Hopefully this is fixed during the day.
After an update to 3.3 version of theme and woocomerce to 3 there are many issues:
1) Drop down menu is not working/showing
2) Category and product images are not showing anything(don’t see images).
3) Editing pages with UX buider is not working, it spins and do nothing
I just discovered that switching to main Flatsome theme everything is working but it is still not working with child theme.
Deactivating all plugins did nothing. I have tried switch theme to 2016 all is working, swiching back to Flatsome all is not working
Have some update for anybody who will get into same issues and for you guys to sort it out:
1) still not working
2) I got images back by disabling lazy load in theme options, this was working before an update
3) still not working
im also using Revolution Slider for this theme. This is not directly related to this theme but it has also disappeared. I managed to bring it back by disabling: Insert Java scripts into footer in Revolution slider global settings. Hope this help to ones who use the same slider with this theme
Got 1 and 3 sorted by removing from theme Advanced Options/Global setting /Footer Scripts / i had Newsletter Lightbox code there. I have moved code to new block and just added shortcode in Theme Options for Newsletter.
So basically im all good, i will leave all this text here just in case someone will have the same issues i had.
Newsletter lightbox shortcode should work in Version 3.3.1 that we just uploaded
yes, can confirm Newsletter is working with 3.3.1
Hi,
I want to create a Cassifieds ads Website with this plugin:
https://codecanyon.net/item/web-20-directory-plugin-for-wordpress/6463373Does this plugin compatible with UX-theme?
Thanks
Unfortunately, until now there is no official compatibility testing with that plugin. But, Flatsome uses WordPress coding standards so any plugin that uses these same standards should work with our theme.
I can confirm the zoom is not working for me also!
Ignore, Guys clear your cache
Awesome
Hey guys, I updated woocommerce and your theme but the image zoom is no longer working in the product views. I have disabled all plugins except woocommerce to try to see if it was a conflict, but same results. I have tried choosing the new lightbox, flatsome lightbox and the old woocommerce lightbox. Please let me know if there is something I’m missing! Thanks!
Hi there, try re-download the theme. What kind of product gallery do you use? Vertical or normal?
I just tried re-downloading and I uploaded it via FTP to my server. Same problem tho. I use a Vertical product gallery!
I should also mention that if you are in a single product and you are on a mobile device and click filter, if you choose to click the “x” to close the filter, it closes the filter but adds the filter text below the product short description fright after the facebook share icons. This will disappear after you move to another product, but the same thing happens if you click “filter” again. Not a big deal for me, but possibly a bug somewhere. I’m much more concerned with the image zoom!
The image zoom does work in the horizontal option, just not the vertical, FYI.
Do you have a page online where the zoom does not work?
@pgnuk and UX_Themes….I have cleared my cache after seeing your message. I still have the issue. I also tried 2 other browsers 
Found the bug. We’ll upload a fixed version soon
Thank you very very much! By the way, I am really looking forward to when you guys release the UX-Builder as a stand alone plugin as well as the ability to save our own templates as I see is “In Progress”.
Also if you read through my other comments, i had posted what may be a bug in the “filter” on mobile pages. Not sure if you saw that or not. Regardless, thanks for fixing and I’ll look forward to the theme update.
We have a new version out now where this is fixed 3.3.1
Perfect, thanks for a quick fix and turnaround!!!!! The zoom issue is now working.
Awesome
Hi I have updated the theme and the woocommerce plugin to the latest versions and it is showing that these 2 files need to be updated:
flatsome/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 3.0.0,
and
flatsome/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 2.5.0 is out of date. The core version is 3.0.0,
I am using the 2.9.7 version and the latest child theme as well that you just released.
Thank you for your continued updates with your awesome theme! Can you please let me know when those files will be updated?
Update to latest Flatsome version
I thought the 2.9.7 was the latest version that you just came out with for the older style one?
Ah, sorry. Didn’t see you were using the 2.9 version. We’ll take a look and have these files updates. Does everything work ok?
Ok awesome Yes everything else seems to working great!
Awesome
I just updated the theme and Woocommerce after seeing that you say it’s ready for Woo 3.0 but I’m getting this – Your theme (Flatsome Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
flatsome/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.0.0, flatsome/woocommerce/checkout/thankyou.php version 2.2.0 is out of date. The core version is 3.0.0, flatsome/woocommerce/single-product/price.php version 2.4.9 is out of date. The core version is 3.0.0, flatsome/woocommerce/single-product/product-image.php version 2.6.4 is out of date. The core version is 3.0.0, flatsome/woocommerce/single-product/product-thumbnails.php version 2.6.4 is out of date. The core version is 3.0.0, flatsome/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.0.0
Scratch all this! The auto update didn’t work. I just manually uploaded and all is fine!
Awesome. Good luck with your site
I updated to woo commerce 3.0 but not my UX builder will not load. What should i do?
Try also update to latest Flatsome version. 3.3
Hi there,
Thanks for the great theme! Quick question, is there a way to place the product review stars UNDER the price tag of the product page? Right now it’s sitting above the price of the product and it doesn’t look good :/.
Also, on mobile, the review stars are too big on the catalog page (2 products per row) so I had to disable it. It only looks good on the single product pages.
Let me know if i’m doing something wrong!
Thank you
Bump, question got skipped over :/
Hi there, sorry for the delay
1. You will need a bit of customization to change the order of elements on the single product page. Edit the product.php file in flatsome/woocommerce/single-product/layouts/
2. This CSS should do the trick
.archive .star-rating span, .star-rating:before{ font-size:smaller; }
Place it in Theme Options > Style > Custom CSS
Not sure if this is theme related… but I just updated woocommerce and flatsome today and now I have this error
wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store.php on line 82
My homepage is now just a white screen and I honestly don’t have a clue of what to do here…
Hi there, looks more related to the WooCommerce plugin. Hopefully they have a fix for it soon.
Hello, I know my support expired but i really need your help, i updated to latest woocommerce version, just a FEW tweaks and i looked at them, thinking that, ow nothing should happend, but now i cant use the UX builder at all. Maybe this happend before and you know how to fix it? I run Flatsome as theme, no childtheme afraid.
Hi there, have you tried the latest version of Flatsome that just got released?
Thanks pal, worked like a charm!
Awesome
Nope builder just got blank again :(((((
Do you get any error message in the web console?
Yeah lol it was me who had set force https (on content), removed it and it’s all good, hehe.
Awesome Thanks for letting us know
Notice: get_product is deprecated since version 3.0! Use wc_get_product instead. in /home/adminroot/data/www/mysite.com/wp-includes/functions.php on line 3829 Notice: post was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/adminroot/data/www/mysite.com/wp-includes/functions.php on line 4137 Notice: post was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/adminroot/data/www/mysite.com/wp-includes/functions.php on line 4137 Notice: WC_Product::get_gallery_attachment_ids is deprecated since version 3.0! Use WC_Product::get_gallery_image_ids instead. in /home/adminroot/data/www/mysite.com/wp-includes/functions.php on line 3829
Any solution?
The could be coming from another plugin. Have you updated all plugins? Wishlist plugins etc.
it could be from the YITH wishlist plugin? was that one recommended by the theme?
Yes, you just need to update that to latest version
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