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Availability of the author to answer questions
Get assistance with reported bugs and issues
Help with included 3rd party assets

Item support does not include:

Customizations and installations

For more details, view the item support policy.”

“Friend, buy this theme hoping to be able to use it with my virtual store, however is having problems with the plugin Woocommerce” Additional Variation Images ”, I have put the basic themes of Wordpress and with them the plugin works and reading the comments of your topic , I have seen that there are people who have presented this problem for 3 years now, I have read carefully the answers that you have given to the users and I followed the indications, like creating the child-theme, modify the Pretty Photo function wp_deregister_style And still I still have the drawback “

Since update I get a – in front of all my prices. Inspect element shows: ” – ” == $0

I don’t know what that means but all my prices look like negative prices now!!!!!

Help Please.

Why do you answer only to select few wtf I have pay too and I demand answers!

Hi, i love the checkout page, with the payment option in the right column. Is there a way to make that column FLOAT? I mean when they scroll down to fill all the shipping info etc, would be nice if the right column would stay on-screen, instead of moving up and loose it, have to scroll up again to pay. Thanks a lot

I really hope this will be added!!!

The CMS white screened on this theme…can’t get a response from support.

I have recently updated my theme with the latest version but after update on single product page only 4 related products displaying even I set no of products to display as 6 nos. So, please guide me, how to solve it

hello, Is there any reason way to add protocol for bottom images in a shop: http://prntscr.com/evjanw . By default the start with leading //

Hello. I updated to the most recent updates with the theme, wordpress, and woocommerce. Since then, product images and category images would not show. I had to disable the minify in w3 Total Cache to get the images to appear. ALSO I cannot use the Customerize/Customize Theme Get 500 error with debug on its:

Warning: require_once(/home/user/public_html/wp-includes/customize/class-wp-customize-background-image-setting.php): failed to open stream: No such file or directory in /home/user/public_html/wp-includes/class-wp-customize-setting.php on line 915

Fatal error: require_once(): Failed opening required ’/home/user/public_html/wp-includes/customize/class-wp-customize-background-image-setting.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/user/public_html/wp-includes/class-wp-customize-setting.php on line 915

2.9.8 is braking websites and variable products don’t work, I have sent an email 4 days ago and still have not received response.

Hello , I sent you a message 1 week ago and I’m still waiting your response. Can you please have a look ? Ticket number: 44204 . Thanks you

Hi

I am having problem with the product page gallery feature.

Most of the product on my site has only 1 image but still if someone swipes left or right the arrow for gallery shows up and it show a blank area in place of product images.

www.socialshout.com

Thanks

Hellow, after upgrading to 3.3.2 and WooCommerce 3.0.1 I get the the following error at the checkoutpage: id was called incorrectly. Order properties should not be accessed directly. Webshop doesnt send mails anymore?

how can i change to list all product gallery image form flickity slider style?

Tell the team that answer my email please.

Hi, i love the checkout page, with the payment option in the right column. Is there a way to make that column FLOAT? I mean when they scroll down to fill all the shipping info etc, would be nice if the right column would stay on-screen, instead of moving up and loose it, have to scroll up again to pay. Thanks a lot

Just a quick question, can the ecommerce function flexible to be activate and deactivate? Might look into the consideration whereby will start up an e-catalog site, and when ready, will activate the ecommerce features with a click.

There are many documents and details here which is good, do you have a list of details features for this theme that inclusive on everything such as the theme itself, woocommerce etc. Looking into getting Extended package if the theme really suit well to most of the clients I have.

Thank you

i have some javascript embedded in a page and it stopped working all of a sudden. Has javascript been disabled with a recent update?

Hi, I’m having an issue with the search. For some reason no matter what I type in the search box I get “no products found.” even though there’s matching items.

Example: http://prntscr.com/evdexu

All my settings look to be correct: http://prntscr.com/evdexu

Please let me know if there is something else I should check?

i noticed that the search does not work for looking up a SKU. Can you help me figure out why?