1463 comments found.
Hi, have you material design theme
Hi sir,
When you make purchase of our theme, you will receive all our PSD Design File to install your site 
Thank you so much!
The subject is compatible to Magento 1.9.3.2?
Hi sir,
Thank you for being interested in our theme. This theme is perfectly compatible with Magento v1.9.3.2.
Wish you have nice time of using our theme!
Hello, my mega vertical menu does not appear in tablet or phone mode, background and all white. I use Magento CE 2.1.7 and SM MARKET v3.1.0 version. What is the solution please?
Hi sir,
Could you please create the ticket via this support link: https://www.magentech.com/submit-a-ticket/submit-ticket. We will help you there
Thank you so much!
Hi sir,
Thank you so much for making purchase of our theme. To get support, please create the ticket via this support system: https://www.magentech.com/submit-a-ticket/submit-ticket. We will help you there
Best Regards!
when i open ticket it take more than 48hours before you people reply
Hi sir,
We can not help you if you do not create the ticket 
Please follow our guide. We will respond your ticket within 24 hours. If it takes more, please tell us!
Thank you so much!
So when i open ticket a i waited more than 24hours and you reply with a question and i answer should i have wait for another 24hours.
So when i open ticket a i waited more than 24hours and you reply with a question and i answer should i have wait for another 24hours.
Hi sir,
Have you created the ticket yet? If yes, please give us your ticket number We will take it priority
Thank you so much!
I have open ticket and every reply takes more than 24hours why? on #TF382968
I have open ticket and every reply takes more than 24hours why? on #TF382968
I have open ticket and every reply takes more than 24hours why? on #TF382968
I have open ticket and every reply takes more than 24hours why? on #TF382968
Hi sir,
We received and reported this ticket to technical team. Please wait!
Thank you so much!
Hi there,
I will change my 1 star rating to 5 star rating if you can help me to resolve all the issues that i have found on your theme for Magento 2. As i said the theme it;s loading extremely slow after i active the slider in the homepage and i have to stay with cache active more that 3 minutes to access an empty category page. Give me a link where to open a ticket and to send to you all the credential SSH Access and Magento 2 admin to resolve this issue. Wait for a fast answerHi sir,
Please create the ticket via this support system: https://www.magentech.com/submit-a-ticket/submit-ticket. Tell your problems there and we will help you!
Thank you so much for your good intention
Hi there, can’t make an account on you website because it’s requesting a verified code and there is no option to write the code…
I open a ticket . i found another section in your website.
Hi sir,
Could you please tell us whether you have already opened ticket or not? Then we can help you
Thank you!
hi, is it possible to place categories instead of menu. i have seen your header styles, but couldnt find what i have looking for. let me know if it is possible to place categories instead of menu.
Hi sir,
Thank you so much for being interested in our theme. In this theme, you can absolutely place categories instead of menu During usage or installation, if you have any problems, please contact us vis this support system: https://www.magentech.com/submit-a-ticket/submit-ticket. We are willing to serve you.
Best Regards!
We are waiting for the theme update for Magento 1.9.3.2.
Hi sir,
Thank you so much for being interested in our theme. SM Market version 1.9.3.1 will be released before 15 of June. You can buy first and update later. It’s up to you If you have any problems, you can contact us via this support system: https://magentech.com/submit-a-ticket/submit-ticket. We are willing to serve you!
Best Regards!
Hi, i have Magento 1.9.3 version, and tabs in product view are not working properly, not showing the description and other info. Also Quick View is not working. Any solution until your theme will be 1.9.3 compatible? Thanks
Hi sir,
Could you please give us your purchase code to check again?
Thank you so much!
a651fa0d-291e-4bc3-9e7e-b71f2d21e604
Hi sir,
We checked and saw that your support was expired. Please extend your support.
Thank you so much!
Hi Magentech,
Can you lock the horizontal scrolling while the user is scrolling vertically in your next release? This should be the standard. This will greatly improve scrolling experience on mobile devices.
Thank you.
Hi sir,
Thank you for your suggestion. We will consider this great idea
Best Regards!
Is it multi-vendor ?
Hi sir,
Thank you so much for being interested in our theme. Multi-vendor is not available in this theme. However, it does support this module, we suggest you use this https://store.webkul.com/Magento-Marketplace.html. During installation or usage, if you need any help, we can give you a hand.
Best Regards!
We have an active licence for SM Market theme. I thought that, since the Shopby is already included in the theme files, then the new version of the ShopBy extension released yesterday will be updated in the theme as well, without additional costs.
Regards.
Dear sir,
Yesterday, we released SM ShopBy Module as a single product for anyone who wants to buy. This theme was equipped with the newest version of this module
Thank you so much!
I noticed the SM ShopBy was updated. Since it’s included in SM Market theme, shouldn’t there be an update of theme also with the new version of the extension? Thanks.
Hi sir,
Could you please clarify what you mean?
Thank you!
Hello, Can you guyz deploy magento inside my amazon WS instance and install my theme ?
Hi sir,
Please create the ticket via this submission link: https://www.magentech.com/submit-a-ticket/submit-ticket and our technical team will give you right response
Thank you so much!
How can i buy html files ?
Hi lucvantien,
You can buy the HTML version here: https://themeforest.net/item/market-multipurpose-ecommerce-html-template/18730313
Thanks!
hi.. i want to purchase theme but in demo there is no option for adding producs for sellers..? is this marketplace theme or not?
Hi sir,
Firstly, thank you for being interested in our theme. We are sorry for not replying you soon. We may miss your comment . Here is our response for your question: This theme does not support Marketplace However, you can buy this module and install on our theme (More info: https://store.webkul.com/Magento-Marketplace.html).
Best Regards!
Hello Magentech! We’d like to get Mongolian language pack support RTL. How can we get it on Magento 1 & 2 ?
Hi sir,
Thank you for making purchase of our theme. Please create the ticket via this submission link: https://www.magentech.com/submit-a-ticket/submit-ticket. We will check and respond you soon
Best Regards!
No i can’t believe that your theme for Magento 2 demo 12 it’s absolutely broken. It’s the 3rd try and reinstall it from the begging without modification and it’s stop working. I enter on a page and it’s stays 1-3 minutes to display the page. I bought an Magento VPS and not resolving the problem. Shame on you. I want REFUND NOW!
Hi sir,
We are sorry if you get any issues. To solve problems, please open the ticket via this submission link: https://www.magentech.com/submit-a-ticket/submit-ticket. Our technical team will check and give you solution.
Thank you so much!
Hello Magentech, i purchased theme and need customization, i sent a ticket and nobody respond. [YouTech Support] Support Ticket Opened [#TF794264]
Hi sir,
We are so sorry for letting your ticket miss. We will check it right now and respond you soon. Please wait!
Thank you!
We are waiting for the theme update for Magento 1.9.3.2.
Hi sir,
Thank you for being interested in our theme. We will send you the notification when this theme is updated the version 1.9.3.2.
Best Regards!
Hello I want install theme 2 language english “LTR” and Arabic “RTL” . can you that ?
Dear sir,
Yes, this theme can do that.
SM Market support both LTR and RTL.
LTR: http://magento2.flytheme.net/themes/sm_market/default
RTL: http://magento2.flytheme.net/themes/sm_market/honduras
Please use our theme, if you have any problem we will help you resolve ASAP.
Thanks!
Hell i pay theme but i can not install in my magneto Purchase codes : 0a7a6777-2b0e-45fd-bc0d-a6efccce4083
plz help me
Hi sir,
Please show your problem via this support system: https://www.magentech.com/submit-ticket/submit-ticket. We will check and help you there
Thank you so much!
I can not see ticket
Hi sir,
Have you opened the ticket yet? If yes, pleas give us your ticket number or mail that you used to create ticket. We will check for you
Thank you so much!
Hello Since yesterday without reply!!!
See :
On Tuesday, May 23, 2017 10:04 PM, YouTech Support <noreply@ytcvn.com> wrote:
Dear br, A request for support has been created and assigned #MT656987. A representative will follow-up with you as soon as possible. You can view this ticket’s progress online. Your YouTech Support Center Team, Support Department
Hi sir,
We checked ticket for you. Please come here to see your ticket: http://support.ytcvn.com/view.php—-Email: bara…. —Ticket Number: MT656987. We replied it, please update your ticket!
Thank you so much!
Hello I’m still waiting.
Hi sir,
We received your updated ticket. We will respond you within 24 hours!
Thank you so much!
